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Topic:

advent webcam not working

Posted by: ruth .      7 Oct 2010 @ 16:39
advent webcam not working

hi, i bought an advent laptop with inbuit webcam however i can't access the webcam. it doesnt seem like there is a software for it because i have checked the internet for it

Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      7 Oct 2010 @ 18:15
RE: advent webcam not working

we've been round this one before several times
As far as we can tell (as as you don't mention the model its impossible to be sure) Advent don't load any special software for the camera on many of their laptops. They expect you to do what most people do with webcams, and either use Skype or Windows Live Messenger. You don't need anything else, really

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Reply by: ruth .      10 Oct 2010 @ 20:45
RE: advent webcam not working

i do have skype and window live messanger but it still doesnt seem to work

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Reply by: Andy Y. PCIQ IT ProfessionalIT Professional in Mansfield, NG18      10 Oct 2010 @ 20:50
RE: advent webcam not working

if you have tried using a skype and windows messenger to no avail then it could be a missing driver. To help you find the right on we need to know what model of advent you have

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      10 Oct 2010 @ 20:51
RE: advent webcam not working

then it could be faulty
as its new, you should speak to their warranty support line: "The Tech Guys"
If its faulty, the sooner its repaired under warranty the better

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Reply by: ruth .      10 Oct 2010 @ 20:53
RE: advent webcam not working

its the advent roma 2001, windows 7 home premium, 3072mb ddr2 ram, hard drive-320gb

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Reply by: Andy Y. PCIQ IT ProfessionalIT Professional in Mansfield, NG18      10 Oct 2010 @ 21:03
RE: advent webcam not working

Try this link for the webcam driver
http://nowdownloadall.com/servers.asp?PID=0cdfe76c-1849-49fd-acb3-44e095532314&ts=10/10/2010%204:12:05%20PM&q=webcam%20driver%20for%20advent%20roma%202001&cr=1
click on the uk server and save it to the desktop. the run it, it should install itself

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Reply by: ruth .      10 Oct 2010 @ 21:11
RE: advent webcam not working

do i have to pay for this as a pop up keeps coming up for me to pay and stuff

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Reply by: Andy Y. PCIQ IT ProfessionalIT Professional in Mansfield, NG18      10 Oct 2010 @ 21:11
RE: advent webcam not working

Sorry ignore the previous link. just tried it for you it doesn't work. this link takes you to a site where you can get a driver recovery cd which has all the drivers for that model laptop with win 7 on it.
http://www.recovery-cd.com/system/Advent/AdventRoma/Advent-Roma-2000-Windows-7-Recovery-CD-427225.html

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Reply by: Andy Y. PCIQ IT ProfessionalIT Professional in Mansfield, NG18      10 Oct 2010 @ 21:14
RE: advent webcam not working

open the control, click on the system icon, on the left hand side you should see the device manager. open this and find the web cam. If there is a driver problem it should have a little yellow triangle on it. you should be able to download a driver update buy click the web cam and then on update driver

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Reply by: ruth .      10 Oct 2010 @ 21:25
RE: advent webcam not working

thank you for your help so far. i have opened it to find no webcam files or programmes

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      10 Oct 2010 @ 21:25
RE: advent webcam not working

hold off before anyone starts downloading things

Now we actually have the model number we can actually start looking things up, and the camera on that one can be manually enabled / disabled by hitting the Fn & F11 keys together
The camera probably just needs turning on...

Its tells you this in the manual which would have been supplied with it. Theres a copy online at
the support site

DSG have excelled themselves again with this model. Even thought its listed on the "tech Guys" website there are NO driver downloads for it. maybe Win7 has them all preinstalled?

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      10 Oct 2010 @ 21:31
RE: advent webcam not working

PS - I've never had to use them myself, but I don't like the look and feel of that recovery-cd.com website. Theres no way I'd spend any money there
It simply feels wrong

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Reply by: ruth .      10 Oct 2010 @ 21:31
RE: advent webcam not working

it worked!!!!!! oh God bless you abundantly. thank you very much. you have put a huge grin across my face. thank you very much xoxo :)

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Reply by: Clare S.      28 Oct 2010 @ 18:12
RE: advent webcam not working

advent roma 2001 webcam not working

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      28 Oct 2010 @ 18:49
RE: advent webcam not working

Clare
have you tried the Fn & F11 keys as described in the earlier posts?

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Reply by: Jayne M.      18 May 2011 @ 18:34
RE: advent webcam not working

I have had the same problem and have found the answer here

http://www.knowhow.com/article.dhtml?articleReference=578

I had to try it a couple of times but my webcam is now working. Result !

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      18 May 2011 @ 18:45
RE: advent webcam not working

looks like a driver update
Heres the link "activated"
http://www.knowhow.com/article.dhtml?articleReference=578

thanks Jayne

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Reply by: Holly .      1 Aug 2011 @ 11:18
RE: advent webcam not working

why cant you access the webcam? its annoying.

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Reply by: vanessa h.      20 Nov 2011 @ 12:09
RE: advent webcam not working

managed to turn my webcam to on what do i do next

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      20 Nov 2011 @ 13:10
RE: advent webcam not working

install Skype or Windows Live Messenger

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Reply by: colin n.      2 Jan 2012 @ 11:53
RE: advent webcam not working

Heres the deal, yes fn f11 does switch the camera on off, but when i do this to use the webcam in skype, if i have turned the laptop back on from the previous day, the camera is not found by skype again. What can i do to resolve? Any help please!

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      2 Jan 2012 @ 16:24
RE: advent webcam not working

it sounds as if the camera is "off" by default. You need to turn it "on" when you need to use it.
That is a very simple and sensible security decision to make it harder for anyone to remote access your compyter

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Reply by: abbie  b.      29 Jan 2012 @ 18:50
RE: advent webcam not working

when i got my laptop i set up webcam but today when i wanted to use it was not on and all day i have spent trying to fix it but i am not have much luck can you help me please ???

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      29 Jan 2012 @ 18:56
RE: advent webcam not working

make / model of machine?
version of windows?
what software are you trying to use with the camera?
what error messages or symptoms are you getting?
exactly what have you tried?

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Reply by: Stephanie  L.      22 Feb 2012 @ 18:16
RE: advent webcam not working

Advent Roma 2000 webcam is not being recognised by the laptop. there is now blue light showing to indicate the webcam is off. FN and F11 are working fine and webcam is being recognized as on and off but still no blue light.
it is not working at all and skype says it is being used with another application which needs to be closed but it isn't being used. i have checked and checked. i tried using the software installer disk which also hasnt worked. please help..

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      22 Feb 2012 @ 20:14
RE: advent webcam not working

try the link give above in my post of 18th May 2011

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Reply by: Lauren H.      26 Feb 2012 @ 18:56
RE: advent webcam not working

My Advent Roma 3000 isn't working at all, no light, no device noticed, just a black screen on msn, skype youcam etc. And I have tried looking in 'my devices' and it only says I have an audio and microphone device, and the troubleshooter said there isn't any problems with the hardware. I have also pressed Fn and F11 as it has an icon of a video camera on it so I thought it would trigger an on/off function for the webcam, but didn't seem to react in any way when pressed.
Would be grateful if somebody could help me fix it in a different way than the ideas posted on here as it hasn't been working for around a year. Thank you!

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      26 Feb 2012 @ 20:35
RE: advent webcam not working

have you tried the link in my post of 18th May 2011?
That is the fix for this problem. If it does not work then you probably have a failed camera

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Reply by: shaun p.      13 Apr 2012 @ 23:58
RE: advent webcam not working

i only had my laptop for 6 months and when i press the fn botton then f7 it says no function what should i do ??

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      14 Apr 2012 @ 19:39
RE: advent webcam not working

shaun
All I can say is to repeat my last post, which I hope you read before posting

"have you tried the link in my post of 18th May 2011?
That is the fix for this problem. If it does not work then you probably have a failed camera"

And just to make things easy, here is the link that earlier post referred to
http://www.knowhow.com/article.dhtml?articleReference=578

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Reply by: jessie h.      18 Apr 2012 @ 17:31
RE: advent webcam not working

my webcam will not work when i press the webcam button the thing in the corner says no function what shall i do xx

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      18 Apr 2012 @ 18:13
RE: advent webcam not working

Assuming its an Advent:
read the previous posts and follow the link in my last post

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Reply by: angela b.      20 May 2012 @ 19:07
RE: advent webcam not working

i have now with your help and the link provided fn and f7 got a message the webcam is on appearing on the screen of the desktop , however the camera is still now working, what else am i supposed to do, it all seems awfully tricky, i have had this laptop for a year and a half and jsut gave up when i got it, can anyone help

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      20 May 2012 @ 20:00
RE: advent webcam not working

Angela
what software are you trying to use with it?

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Reply by: jay s.      21 May 2012 @ 17:20
RE: advent webcam not working

heres the deal, i have an advent roma 2000. My webcam was working fine and then about 2 weeks ago i went to use it and it didnt work. So i searched the internet and cant find anything about it. I have tried all the solutions on the forum that have been suggested and still nothing. The web cam light comes on and off when i press fn f11 but that laptop doesnt seem to recognise the web cam. when i go on skype/msn to use it it says that i need to plug in my web cam. Meaning that the laptop has recognised the web cam. Please could someone help me on how to get it working again, thanks! :D

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      21 May 2012 @ 20:04
RE: advent webcam not working

You have a Roma
This thread is about Modenas, which is possibly why nothing here worked for you

There is another thread on this site about the Roma, and here is a repost of what I put on that thread two days ago

"As far as we can tell the drivers for that machine are at
http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?CategoryID=3&DetailID=1029&DetailName=Feature&MenuID=93&LanID=0
The camera appears to need the drivers named as I50 LiveOSD driver
Download the correct version and install them and see what happens"

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Reply by: jay s.      21 May 2012 @ 21:48
RE: advent webcam not working

thank you very much for your reply. I have gone onto the link and downloaded the driver that i need. But when i come to open it using 7-zip as its a RAR format is says that the "file is broken" and i cannot download it. Is their anywhere else i can get it from? thanks!

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Reply by: jay s.      21 May 2012 @ 22:29
RE: advent webcam not working

i have now managed to download it by clicking on the Japan link instead of the Europe one. But still i cannot use the webcam. All that seems to do is bring up "webcam on/off" when i press fn f11. My laptop doesn't seem to recognise the webcam still. is there any more advice you could give me? it would be much appreciated, thanks jay

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      22 May 2012 @ 01:22
RE: advent webcam not working

All I can suggest is to try to manually update the installed drivers by using device manager and switch them to something from that downloaded file.
I'm guessing that for some reason the update didn't "take" correctly
Other than that, ring the Advent advice line though I realise thats a painful experience

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Reply by: jay s.      22 May 2012 @ 18:39
RE: advent webcam not working

i cant do that because the webcam doesnt even come up it the device manager for some reason. Yeah i may have to call them but thanks anyway, jay.

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Reply by: jay s.      22 May 2012 @ 18:50
RE: advent webcam not working

well i may just have not seen it but i have check several times, what section would it be under? and do you know the name that it would have to? thanks

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      22 May 2012 @ 21:45
RE: advent webcam not working

I think the section of Device Manager for cameras, scanners and the like is called Imaging Devices. If your camera is not shown in Device Manager, then as far as your computer is concerned it is not there! But if it's receiving power and not installed correctly you should see some sort of Unknown Device reported in Device Manager.

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Reply by: raviraj k.      8 Jun 2012 @ 15:29
RE: advent webcam not working

sir please send me the original drivers of advent ADE-1300k model.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      9 Jun 2012 @ 12:36
RE: advent webcam not working

Sorry, but no idea who made that for DSG so can't help. You'll either have to call their support phone line (theres nothing on the web site) or try this other forum and hope
http://www.adventsupport.com/viewtopic.php?f=1&t=387&start=150
Personally, I'd just buy a new webcam. They're cheap and this one is old

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Reply by: Alvis V.      30 Jun 2012 @ 11:54
RE: advent webcam not working

Thanks for your help l hope. Its an Advent ADE 1300K S/N: 641030571 WEBCAM. The sound is working but camera not and cant find how to reinstall. Was working before. Thanks Alvis

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      1 Jul 2012 @ 01:15
RE: advent webcam not working

sorry, please read my last post
We've not been able to identify that camera

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Reply by: danica .      21 Jul 2012 @ 19:44
RE: advent webcam not working

i have a advent modena M201
this is the second time my webcam has stopped working. it stop working the day after i got it. i had to restore it to factory settings for it to work again, haven't turned it on in awhile now when when i press FN F7 it says ''no function'' i looked in my drivers and the webcam driver has completely gone. can some one please help me

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Reply by: danica .      21 Jul 2012 @ 19:44
RE: advent webcam not working

i have a advent modena M201
this is the second time my webcam has stopped working. it stop working the day after i got it. i had to restore it to factory settings for it to work again, haven't turned it on in awhile now when when i press FN F7 it says ''no function'' i looked in my drivers and the webcam driver has completely gone. can some one please help me

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      21 Jul 2012 @ 22:20
RE: advent webcam not working

for the eighth time....

see http://www.knowhow.com/article.dhtml?articleReference=578

Does no-one ever search the old threads?

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Reply by: Richard B. PCIQ IT ProfessionalIT Professional in Edinburgh, EH1      22 Jul 2012 @ 22:04
RE: advent webcam not working

More to the point, why do people buy Advent?

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      23 Jul 2012 @ 21:09
RE: advent webcam not working

They do it because they are fooled by the marketing ploy of rebranding "No-name" computers. If half the computers in the store are "Advent" then it seems like a big brand.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      23 Jul 2012 @ 21:48
RE: advent webcam not working

The Modena's aren't no-names, they're Shuttles. Everyones heard of Shuttle
However no-one realises Shuttle make laptops.......... and their online tech support documentation is non-existent

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Reply by: andy r.      30 Jul 2012 @ 11:37
RE: advent webcam not working

tried your fix for webcam on modena and now the blue light is on but the whole screen has gone blank can't do anything with laptop. tried rebooting but stays the same

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      30 Jul 2012 @ 21:28
RE: advent webcam not working

1) Its not "our" fix - its DSG's fix for their machines. Blame them!

2) hard to make out from your post whether you'd saying the screen has failed, or the computer has frozen
Remove the battery and pull the power lead out, then restart it. What happens?

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Reply by: danica .      31 Jul 2012 @ 17:52
RE: advent webcam not working

i followed your ''rude'' instructions. my cam worked for like a day and now it saying no function. again!! tried to do it again and it dont work

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      31 Jul 2012 @ 18:23
RE: advent webcam not working

Speak to Advent/DSG's support phone line and see if they can resolve it. They suppled the hardware,a dn that page is their fix for the problem

If it doesn't work, and they can't fix it, tehn all I can suggest is that you reload it back to factory settings - that should fix it, or else prove theres a hardware fault

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Reply by: joe g.      1 Aug 2012 @ 13:10
RE: advent webcam not working

model no is a10200.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      1 Aug 2012 @ 19:04
RE: advent webcam not working

random post problems I see

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Reply by: Gavin P.      29 Aug 2012 @ 15:57
RE: advent webcam not working

I found all of these solutions to help a little but not fully get it to work.

In the end what worked was install the iso drivers as stated above and then in device manager i had under imaging devices one called usb 2.0 camera when i viewed properties it said it was disabled so enabled it and all working!

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Reply by: josh -.      10 Sep 2012 @ 00:09
RE: advent webcam not working

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Reply by: josh -.      10 Sep 2012 @ 00:12
RE: advent webcam not working

Hi I have a Advent roma 1000 which has been wiped clean. Now the webcam light comes on when i press fn and f11 but do not/ can not find the driver/software to open the webcam. I have tried using it on skype and so on also it does not work. Anyone please help

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      10 Sep 2012 @ 07:40
RE: advent webcam not working

Okay, Josh, now you know the downside of wiping your computer clean. Links to drivers for the webcam are provided earlier in this thread. You just have to read it!

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Reply by: Willie J.      7 Jan 2013 @ 14:56
RE: advent webcam not working

Got Advent Roma 1000, webcam stoped working it say that it's being use by an other program. Please help

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      7 Jan 2013 @ 19:48
RE: advent webcam not working

try downloading and installing the I50 Live OSD driver from this page
ECS Uniwill I50IL
Thats the real manufacturer and indentity of that machine

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Reply by:  .      12 Jan 2013 @ 21:28
RE: advent webcam not working

my web cam is not working and i have skype and the model i think is Modena M101

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Reply by: ashley b.      12 Jan 2013 @ 21:30
RE: advent webcam not working

i have skype and my webcam is not working and my model is Modena M101

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      13 Jan 2013 @ 00:03
RE: advent webcam not working

Try turning the camera on ...Fn&F7 together I think.
If that fails then you are faced with a problem
as for the Modena camera you need an updated driver, which is no longer listed on the PCWorld/Dixons website. Its not available from the Shuttle website either (Modenas are built by Shuttle - not Advent)
Shuttle won't talk to customers, so the only way you are going to fix it is to demand from PCWorlds support phone line that they send you the correct driver update

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Reply by: Chirag S.      23 May 2013 @ 04:33
RE: advent webcam not working

I have been receiving "No Function" message when i press Fn + F7. I have seen earlier posts but the link given in it http://www.knowhow.com/article.dhtml?articleReference=578
does not work. Any other Way?

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      23 May 2013 @ 10:39
RE: advent webcam not working

Didn't you post in November 2011 that you had solved your problem, Chirag? Anyway, have a look at this thread http://www.pciq.com/computer_support_forum/general/view_topic.asp?topicid=10826 (by copying and pasting the link into your browser address window.

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Reply by: Chirag S.      24 May 2013 @ 04:42
RE: advent webcam not working

Yes Alan B. I had posted late back in November 2011 but the problem came again. Also i have seen the post on that page and have download the drivers from the link given over there and had my query solved. Thank You very much.

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