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When I press the eject button so I can insert a dvd or cd, the little tray you put the cd or dvd doe

Posted by: Kim v.      11 Mar 2012 @ 16:29
When I press the eject button so I can insert a dvd or cd, the little tray you put the cd or dvd doe

When I press the eject button so I can insert a dvd or cd, the little tray you put the cd or dvd doesn't slide out anymore. My niece picked the laptop up by the little tray and broke it. There is nothing wrong with the laptop other than this.
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      11 Mar 2012 @ 16:39
RE: When I press the eject button so I can insert a dvd or cd, the little tray you put the cd or dvd doe

you've answered your own question.

the drive is broken and needs to be replaced
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