Computer Repair and PC Support across the UK

As Featured in the Guardian

Free Computer Support Forum

Hardware Related Issues

Topic:

Blue Screen Error messages

Posted by: Denise B.      3 Jan 2012 @ 17:44
Blue Screen Error messages

I have recently been experiencing 2 types of Stop Codes:
1. Sometimes when starting up, more often when shutting down - Stop: 0x0000000A (0x00000000, 0x0000001C, 0x00000001, 0x804FB03C)

2. In the middle of playing a downloaded PC game - Stoop: 0x000000D1 (0x000000A8, 0x00000002, 0x00000000, 0xF6417DE:8)

My operating system is Windows XP Home edition Service Pack 3 on a Dell Dimension E520

Can't figure out the 1st one at all. Further info. on the 2nd error gives me a Code 12 error on my Modem - Conexant D850 56K V.9x DFVc Says doesn't have enough resources to run (or something like that) but there are no conflicting devices!

Please advise.

Reply by: Alan D. PCIQ IT ProfessionalIT Professional in Oakham, LE15      3 Jan 2012 @ 18:08
RE: Blue Screen Error messages

Both of those tend towards a driver problem. Have you checked if there are any driver updates for your machine? Particularly things like modem or games device/joystick etc.

21 of 39 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      3 Jan 2012 @ 19:56
RE: Blue Screen Error messages

could be faulty hardware causing a device driver to load incorrectly, however personal experience of both errors indicates these are USUALLY due to faulty memory
The bad memory menas the drivers can't load up

Stop: 0x0000000A = IRQL_NOT_LESS_OR_EQUAL
Stop: 0x000000D1 = DRIVER_IRQL_NOT_LESS_OR_EQUAL

However, could be a faulty motherboard - or even a bad hard drive (causing a bad swap file...)

21 of 39 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Denise B.      4 Jan 2012 @ 15:51
RE: Blue Screen Error messages

Yes, I've already checked for driver updates and all my drivers have latest available updates.

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by:  .      4 Jan 2012 @ 15:53
RE: Blue Screen Error messages

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Denise B.      4 Jan 2012 @ 15:56
RE: Blue Screen Error messages

I guess the best thing then is to take it to a technician? Is there a way to check and correct faulty memory?

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Alan D. PCIQ IT ProfessionalIT Professional in Oakham, LE15      4 Jan 2012 @ 17:31
RE: Blue Screen Error messages

There are memory testing programs available to download. The best known is probably MemTest86. You can download it and burn the program to a CD to run it.

Any good technician would have a copy with him anyway.

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      4 Jan 2012 @ 18:18
RE: Blue Screen Error messages

Denise
Don't "take it to a technician". instead get one of ours to come to you and fix it. Its what we do!!!!
Raise a job request online at http://www.pciq.com

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Denise B.      4 Jan 2012 @ 18:28
RE: Blue Screen Error messages

Thanks, Alan, will try that.
Sorry, Jon, unless you or one of your company's technicians want to take a trip to the Caribbean, I don't think that would be feasible. I live in Trinidad! :)

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      4 Jan 2012 @ 19:48
RE: Blue Screen Error messages

Denise
If you pay the air fair I'll fix the computer for free... I see that may still not be cost effective though....

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post
Reply by: Denise B.      5 Jan 2012 @ 18:20
RE: Blue Screen Error messages

Ha! Ha! Ha! True! It may be more cost effective for me just to buy a new computer! Thanks for your help, though.

20 of 38 people found the above post helpful
Was this post helpful?  I thought this post was helpful  I thought this post was not helpful
Report this post

Do you need computer support?