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Topic:

I am using Windows Vista Home Premium edition.

Posted by: Tony  K.      30 Jul 2008 @ 14:03
I am using Windows Vista Home Premium edition.

I am using Windows Vista Home Premium edition.
My PC will not recognise an external USB hard drive nor will it acceppt memory sticks.
I have SP1 installed

Reply by: Richard B. PCIQ IT ProfessionalIT Professional in Manchester, M16      30 Jul 2008 @ 14:27
RE: I am using Windows Vista Home Premium edition.

Does it recognise other USB devices (ie printer or mouse)?

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Reply by: Tony  K.      30 Jul 2008 @ 14:45
RE: I am using Windows Vista Home Premium edition.

yes it does, but when I put a USB memory stick it recognises it as a CD and askes me to put a disc inti the drive

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Reply by: Richard B. PCIQ IT ProfessionalIT Professional in Manchester, M16      30 Jul 2008 @ 17:13
RE: I am using Windows Vista Home Premium edition.

It is asking you to install the driver program for the usb drive and flash drive.

Did you get any CD's with the devices? If so then put it into your cd drive and let windows search for the drivers on the CD.

Or you can manually specify the driver location and point it to c:windowssystem32 and check the 'search subfolders' checkbox.

From what I can find this seems to be a Vista bug.

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      30 Jul 2008 @ 20:43
RE: I am using Windows Vista Home Premium edition.

Some solutions offered on this (very long) forum thread worked for some people http://forums.microsoft.com/msdn/showpost.aspx?postid=1286482&siteid=1&sb=0&d=1&at=7&ft=11&tf=0&pageid=0

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      31 Jul 2008 @ 01:50
RE: I am using Windows Vista Home Premium edition.

could be plugnpray has gone wrong for those devices
Download and run USBDeview from http://www.nirsoft.net/utils/usb_devices_view.html
You get a list of attached (or oast attached) USB devices. Unplug them all then use the tool to delete the lot from the list, then try plugging them in again. With luck they'll work.

I've noticed however that some USB hard drive caddies have a habit of doing this - especially it seems when plugged into SiS chipset motherboards. You may find that if you plug the device into another USB socket it may work OK - for a while

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Reply by: Tarek C. PCIQ IT ProfessionalIT Professional in Sale, M33      29 Aug 2008 @ 08:51
RE: I am using Windows Vista Home Premium edition.

as other usb devices work ok, it could be worth checking for a drive letter conflict, if so resolve it by using disk manager to change drive letters.

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