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Windows 7 won't boot on Acer Aspire 5542 Laptop

Posted by: Bill S.      9 Jan 2012 @ 13:18
Windows 7 won't boot on Acer Aspire 5542 Laptop

Hi - please help!
Laptop stopped working last week. It won't startup windows 7. I created a recovery disc, changed the BIOS to boot from the cd drive and it entered the startup repair dialogue. Initially it took about 10 hours to ask for a re-start, but didn't fix the issue...

Now the "searching for windows installations" thing searches for a few mins and then says no windows can be found. At one point a message said the hard drive was missing! I've tried everything I can (with no knowledge of what I'm doing). I thing Bootmgr is broken. I've managed to get some data off the disc, but it's no longer available to search (through the 'load drivers' back door).
Last night a removed, cleaned and re-installed the drive. Now it goes to black screen. HELP!!!

Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      9 Jan 2012 @ 15:43
RE: Windows 7 won't boot on Acer Aspire 5542 Laptop

sounds like a failed hard drive
If its under warranty the claim from Acer
If its not, then you will need a new hard drive

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Reply by: Bill S.      9 Jan 2012 @ 17:59
RE: Windows 7 won't boot on Acer Aspire 5542 Laptop

Jon - thanks.
Just need to get Win7 off the old hdd now. Can't find the backup discs made when new.
Any ideas?

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      9 Jan 2012 @ 20:25
RE: Windows 7 won't boot on Acer Aspire 5542 Laptop

"Just need to get Win7 off the old hdd now"
No chance
You need to beg borrow or buy setup disks

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      9 Jan 2012 @ 22:31
RE: Windows 7 won't boot on Acer Aspire 5542 Laptop

Or call in a PCIQ Professional who will doubtless have Windows 7 set-up discs.

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