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Topic:

flash install

Posted by: Samuel M.      7 Feb 2012 @ 16:13
flash install

Any ideas how to get latest flash player on to windows 7. I have tried downloading on internet explorer 8 bit 32 and 64 without sucess.

Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      7 Feb 2012 @ 16:50
RE: flash install

what actually happens when you try?
and do you have flash installed at present?

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      7 Feb 2012 @ 17:04
RE: flash install

As a follow on from the last post, these are the tools / webpages are going to need
!) flash removal tool http://kb2.adobe.com/cps/141/tn_14157.html
2) SubInAcl http://kb2.adobe.com/cps/494/cpsid_49419.html
3) manual flash installers https://www.adobe.com/support/flashplayer/downloads.html

First use the removal tool to clear out existing Flash installations,reboot, then try reinstalling as normal.
If that fails, run the removal tool again, then go to the page about SubInAcl. Read carefully and follow the instructions there. You will have to download software from Microsoft and Adobe to clear out the registry. Once done, try reinstalling
If that fails run the removal tool, run SubInAcl AGAIN, go to the manual downloads page and try installing the file "Windows Flash Player 1 Projector"
If it won't work after that, give up. Install Firefox and install the plugin version of Flash instead....

Something to watch out for - the latest version of Flash are incompatible with RealPlayer (the Youtube video download feature clashes with flash) so IF Realplayer is installed, remove it first

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Reply by: samuel m.      7 Feb 2012 @ 23:25
RE: flash install

Tried everything you said. Adobe informed me flash player 11 was installed successfully but when I tried to play news video it said I had not correct version of flash installed. When I tried to instal flash projector I just got blank screen. I think I will give up and use firefox but sadly I cannot undrstand problem, do you?

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      8 Feb 2012 @ 08:39
RE: flash install

I've been stuck a couple of times like that and never got to the bottom of it - had to reload the machines each time before it worked
Other than manually picking through the registry line by line theres not a lot more you can try.
Or give Adobe a call and see what they think?

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