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Dongle for my digitizer

Posted by: Aissa bibi T.      9 Jan 2016 @ 12:04
Dongle for my digitizer

Dear sir,I have a computerized embroidery machine Janome 350e,i buy a digitizer MB pro,but the dongle was not include in the kit box,can U please help how i can buy a dongle with version 3 or compatible to use the software.the place i buy the digitizer they didn't sell it without the whole set,please help me
Thanks U wait for your response.thanks again

Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      23 Jan 2016 @ 13:58
RE: Dongle for my digitizer

ask Janome
their website is

but you should also go back to whoever sold it to you: if something is missing, they need to resolve the problem. Its their problem, not yours

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