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Software Related Issues

Topic:

system disk

Posted by: Leanne m.      7 Jun 2009 @ 14:41
system disk

my desktop is running windows xp.when i try to start it i get a message saying unable to load windows, insert a system disk and restart but i dont have a system disc. is there anything else i can do?

Reply by: Robin N. PCIQ IT ProfessionalIT Professional in Watchet, TA23      7 Jun 2009 @ 15:24
RE: system disk

Can you learn anything from reading this recent topic?

https://secure.pciq.com/sp_profile/forum/hardware_related_issues/view_topic.asp?topicid=4521

It's possible that you have a similar problem.

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Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      7 Jun 2009 @ 17:03
RE: system disk

The link that Robin meant to give should have been:

http://www.pciq.com/computer_support_forum/hardware_related_issues/view_topic.asp?topicid=4521

In a nutshell, you are being asked for a system disk because your hard disk is not working properly. This is usually because it is close to the end of its working life, although it could also be caused by a computer virus. There isn't a lot you can do without a good deal of computer expertise so I recommend you consult a Professional. You can place a job request with PCIQ by following the Request Support link on the PCIQ home page.

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Reply by: Robin N. PCIQ IT ProfessionalIT Professional in Watchet, TA23      7 Jun 2009 @ 17:47
RE: system disk

Yes, thanks Alan; I forgot I was on the secure link :)

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Reply by: Darren F. PCIQ IT ProfessionalIT Professional in Ludlow, SY8      9 Jun 2009 @ 02:04
RE: system disk

the hard disk is supposed to be the system disk. Sounds like something has corrupted the boot block on the disc.

First thing before trying anything too drastic is to ensure you have no other drives plugged in, and nothing in your cd drives, this includes USB flash memory cards, external hard drives, MMC/memory stick/compact flash or any type of memory storage device other than your hard drive.

If you do pull all these out and remove the CD's from the CD drives.

If this starts the system booting you probably have a none-standard boot block on one of those disks and your computer might be set up in the BIOS to attempt to boot from CD-ROM or USB first and not the hard drive.

If this works easiest thing to do just remember to not leave anything in any of the drives on startup.

You could go into the BIOS and check the startup order but be careful every BIOS is different and you could do far more harm than you would if you just removed all the disks on every boot up.

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Reply by: James B. PCIQ IT ProfessionalIT Professional in Kenilworth, CV8      9 Jun 2009 @ 16:57
RE: system disk

Nice post darren. Top advice.
As a little foot note (i have seen this issue on many ocasions) sometimes its as simple as a loose molex power connector to the hard drive. Sometimes a little reseating or replacement of the sata/ide cables can also work wonders.

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