IT Professional in Edinburgh, EH2

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Service Provider Profile

 
Richard B Richard B. (PCIQSP002257)

Get support from me

11 Ratings
26 jobs completed for PCIQ
150 Forum Posts

Home Home   Business Business    PC PC   Mac Mac
Prices | Services | Opening hours | Certifications | Reviews | Insurance details

We provide onsite support, maintenance, installation and repair services for PC's, Servers, Apple Mac computers and wireless and wired networks to business and home users throughout Central Scotland and the North of England. We will always aim to have an engineer with you by the next working day or at a time and date to suit you. All of our engineers are certified and experienced and they have full access to the latest information when required. We charge by the half hour with a minimum charge of one hour. There is no callout charge.



Prices

 
Home Hourly Rate: £50
Home Call Out Rate: £0.00
Business Hourly Rate: £50
Business Call Out Rate: £0.00
No Fix No Fee: Yes

Services

 
   - Virus Removal / Protection    - Spyware Removal / Protection
   - Wireless Networking (Setup, Troubleshoot)    - Wired Networking (Setup, Troubleshoot)
   - Software Installation    - Operating System Installation
   - Hardware/Component Upgrades    - PC Hardware Repair/Troubleshoot
   - Mac Harware Repair/Troubleshoot    - PC Software Repair/Troubleshoot
   - Mac Software Repair/Troubleshoot    - Data Transfer
   - Data Recovery    - Mac Laptop General Repair/Trouble Shoot
   - PC Laptop General Repair/Trouble Shoot    - New Computer installation
   - Printer Repair/Troubleshoot    - Scanner/Ipod/MP3/Digital Camera/PDA Supprt
   - Firewall Protection    - Server support
   - Microsoft Windows Support    - Linux Support
   - OSX Support    - Unix Support
   - Microsoft Exchange Support    - General E-mail Support/Troubleshoot
   - Broadband Installations    - Internet Support/Troubleshoot
   - Network Administration    - Over the Telephone Support
   - IT Outsourcing    - Peer to Peer Networking
   - Back Up Solutions    - Emergency System Recovery
   - Computer consultancy    - Computer Training
   - VOIP Telephony Installation    - VOIP Telephony Support/Troubleshoot
   - Weekend Support    - Home User Support
   - Home Office Support    - SMEs Support
   - Office Moving Service    - Office Layout Solutions
   - Secure data disposal    - General PC Maintenance
   - General Mac Maintenance    - Mobile Phone/Blackberry support

Opening hours

 

Monday:

From 09:00 to 18:00

Tuesday:

From 09:00 to 18:00

Wednesday:

From 09:00 to 18:00

Thursday:

From 09:00 to 18:00

Friday:

From 09:00 to 18:00

Saturday:

From 09:00 to 13:00

Sunday:

Closed

Bank Holidays:

From 09:00 to 18:00

Certifications

 
Richard B. has not yet provided any certification details.

Customer Reviews

 
By Rachel E. - 21 Oct 08
I was very impressed with the efficiency of PCIQ. My wirless connection was very unstable and unpredictable but now seems much better.
 
By Jamie V. - 19 Oct 08
 
By John B. - 15 Aug 08
Richard was very helpful, explaining what he was doing and giving advice to help prevent any recurrence of the problem
 
By Ben W. - 25 Jun 08
I have used another it specialist for pc only work who was less expensive and I had no problems following the work. On this occasion 3 of the tasks were fine, the 4th however has been a mess. I asked for itunes libraries to be cloned in their entirety from my desktop to 2 laptops- the folders were incomplete, I have lost all my playlists and now have 4 GB worth of duplicates on my music folders. I have contacted Richard B. to sort it out over the phone, but we were unable to finish as he had to go out on an appointment. He promised to call back between 2 and 3pm, I have not heard from him since (36 hours) despite 2 messages. I have not received an invoice, which I requested. Overall, I am pretty disillusioned.
 
By Lisa-Jaine S. - 18 Jun 08
Friendly guy who told me what the problem was and told me step by step what he was doing to fix it. He obviously enjoys his work and my laptop lives to fight another day :-)
 
By Patricia M. - 17 Jun 08
Richard phoned before he came round and he arrived at exactly the time he said he would. He has a lovely friendly manner and he worked quickly and efficiently to supply everything I asked for.
 
By Reg M. - 16 Jun 08
Cured a problem with my Mac that Apple couldn't help me with. Then helped me set up wireless that other techies had failed in.
 
By Bob W. - 27 May 08
I was completely satisfied and very impressed with Richard's work. Will certainly recommend him, and PCIQ to others who may need help.
 
By Tony S. - 16 May 08
This is just to let you know that Richard B. has been and was brilliant! It's marvellous to see someone in action who knows what they are doing and actually loves what they do, rather than jobsworths who want the money for as little effort as possible (a real professional as opposed to the guy who did our garden and by coincidence was also named Richard: Expected me to dump the soil he'd dug up and return his mixing board, plus wanted good money for a days work, that only took two hours (he lied). But enough of this complaining about the worthless - more praise for the worthwhile!
 
By Andrew R. - 05 May 08
Although he had bad news for us - that our G5 iMac was essentially unfixable - Richard explained it in a friendly and easy to understand way. Would definately use him again and would recommend his service highly.
 
By Anne S. - 19 Mar 08
Very pleasant and concientious person.
 

Insurance details

 
   - Public liability insurance (£1,000,000.00)