IT Professional in Newport, NP19

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Service Provider Profile

 
Rob E Rob E. (PCIQSP00732)

Get support from me

2 Ratings
8 jobs completed for PCIQ
0 Forum Posts

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Prices | Services | Opening hours | Certifications | Reviews | Insurance details

We operate an IT Repair Centre Near the centre of Newport providing Callout and Collect Return services to South Wales Corridor, Chepstow, Carphilly, Cwmbran and the Forest of Dean.

We supply new and reconditioned PC Systems, Laptops and Monitors and well as providing a complete Desktop, Laptop and Electrical Repair Service - we repair down to component level on site in our own workshop. Turneroud for general repairs such as Laptop Power Supply repairs is under 4 days.

We provide business services to Small and Medium Sized organisations, these include Monthly Support Contracts, Remote Backup Services, Networking ( WiFI, Wired and Mains Power DLan Networking ), Website Design and Hosting.

We also repair LCD and Plasma Monitors and TV`s and will be happy to undertake the repair of any other electrical item ( Within Reason! )



Prices

 
Home Hourly Rate: £35
Home Call Out Rate: £45
Business Hourly Rate: £50
Business Call Out Rate: £65
No Fix No Fee: Yes

Services

 
   - Virus Removal / Protection    - Spyware Removal / Protection
   - Wireless Networking (Setup, Troubleshoot)    - Wired Networking (Setup, Troubleshoot)
   - Software Installation    - Operating System Installation
   - Hardware/Component Upgrades    - PC Hardware Repair/Troubleshoot
   - PC Software Repair/Troubleshoot    - Data Transfer
   - New Computer installation    - Firewall Protection
   - General E-mail Support/Troubleshoot    - Broadband Installations
   - Internet Support/Troubleshoot    - Peer to Peer Networking
   - Home User Support    - Home Office Support
   - SMEs Support    - General PC Maintenance
   - Data Recovery    - PC Laptop Screen Repair
   - PC Laptop General Repair/Trouble Shoot    - Printer Repair/Troubleshoot
   - Scanner/Ipod/MP3/Digital Camera/PDA Supprt    - New AV - TV/Video/DVD Installation
   - Custom Built PCs    - Server support
   - Microsoft Windows Support    - Network Administration
   - Over the Telephone Support    - IT Outsourcing
   - Web Design    - Web Hosting
   - E-mail Hosting    - Back Up Solutions
   - Emergency System Recovery    - 24/7 Support
   - Computer consultancy    - Computer Training
   - Out Of Office Hours Support    - Weekend Support
   - Large Organisations 250+ Support    - Office Moving Service
   - Office Layout Solutions    - Secure data disposal
   - Computer equipment Hire

Opening hours

 

Monday:

From 09:30 to 17:00

Tuesday:

From 09:30 to 17:00

Wednesday:

From 09:30 to 17:00

Thursday:

From 09:30 to 17:00

Friday:

From 09:30 to 17:00

Saturday:

From 10:30 to 17:00

Sunday:

Closed

Bank Holidays:

Closed

Certifications

 
   - Microsoft Small Business Specialist (Microsoft Small Business Specialist)

Customer Reviews

 
By Tim M. - 01 Jul 07
 
By Pete W. - 03 May 07
Engineer responded very rapidly to posted request for help and visited house in early evening. Unfortunately, he wasn't able to identify or resolve the problem and his view on the possible cause kept changing. Spent very long time running virus and spyware checkers (a system for both was already installed and running continually on the affected computer). No infections were identified by the engineer and he commented on how unusual this was in his experience. Then he suggested fault was due to overheating, but could not explain how this could be the cause when told the computer locked up on start-up from cold. Appeared to be keen to get home and made reference to needing to be away on several occasions. The engineer offered to take computer away and re-install everything (at additional cost) but could not do this for several days. He left me unconvinced that he knew what the problem was or was capable of resolving it. Disappointing outcome as I'd heard very positive things about PCIQ and their engineers' abilities.
 

Insurance details

 
   - Public liability insurance (£1,000,000.00)
   - Professional indemnity insurance (£1,000,000.00)