IT Professional in Edinburgh, EH1

RE: Failed wireless connection

Richard to the rescue….. hopefully! Kate, try these: 1. Turn Airport OFF 2. Navigate to the folder (NOTE THE DIFFERENCE): /YourHardDrive/YourHomeDirectoryLibrary/Preferences/SystemConfiguration/ and delete the files Jon listed: a) com.apple.airport.preferences.plist b) com.apple.nat.plist c) com.apple.network.identification.plist If you can't find your wireless network in the keychain then it means you have NEVER connected to it using the Mac but you also say that the Airport is on and the network name is ticked. Do you have a phone or another laptop with wireless? If so can you connect to the wireless? Try this as well: Go to System Preferences -> Network -> Airport -> Advanced -> Select your wireless network name and press "-" to delete it. Shutdown, restart and try again.

RE: i cant find the camera icon on my laptop to take picture its an advent eclipse E300 red how can i us

The webcam will only work with software that specifically uses it such as skype or MSN unless Advent has included a video programme for you to use.

RE: I have a macbook and was wondering if I can hook it up to my telly in order to watch movies and list

You can buy an adaptor for the micro slot on the left hand side that will allow you to plug in a HDMI cable to your TV. Please note though that if your Mac is earlier than mid-2010 then you will not get audio through the HDMI lead and you'll have to find another solution for that.

RE: multimedia audio controller

Duplicate posting

RE: upgrading wireless drivers

Copy and paste this URL: http://www.intel.com/p/en_US/support/detect It will detect any Intel drivers and tell you if updates are available.

RE: 3 dongle- birdstep technology?

Phone them...

RE: dongle,best frree anti virus

The software on the 3g dongle is hard-wired (ie read only) so cannot be written to.

RE: my3 account

Kenneth - have you tried reading the manual yet? Please do NOT tack your questions on to the end of other subjects - your question doesn't relate to any of the previous posters so why do it? If you want to ask a question then start a new one. It's quite simple really.

RE: Blue screen error 0x000000f4

The IP address for Nitisha shows he is in India… Nitisha - this is a forum for UK users. Sorry but we can't really help you anymore.

RE: Acer Aspire One

This is probably not the reason or cure but I have seen PC's (Mac and Linux) where there is no internet connectivity and yet Skype continues to work. The fault for this is DNS. The laptop connects to the router and gets its DNS from there whereas Skype doesn't use the routers DNS to connect to the Skype server therefore no internet browsing AND Skype working. When you say that the laptop is connecting to your home network okay what IP address is it getting from your router? Can you open up a terminal, type ifconfig and post the results back here please.

RE: i installed service pack on win home premium and after the download the laptop was saying shutting d

Error 711: Cannot load Remote Access Service Connection Manager will only concern you if you need to create new network connection. Try th epossible solution posted at #9 and #10 here: http://windows7forums.com/windows-7-support/18850-error-711-cannot-load-remote-access-connection-manager.html Do you have the original Windows 7 installation DVD?

RE: blank sony vaio vgn-nr21j/s

What version of Windows? ARE you running Windows or Linux? Have you tried it in safe mode? Do you get past the point of logging in (if enabled)? We need far more information than you have given us.

RE: netgear router cannot find ADSL signal

CM - Bugger off. This post is over a year old now and you've done nothing but drag it back up.

RE: i try to connect my messanger and try to up date my files but it keeps not doing i have just put pou

What on earth are you talking about Albert? What messenger? What files to be updated? What have you paid for? We are not psychic and need far more information than you have given us.

RE: No Audio Device - Sound Card Problems - Help Please!

You may have downloaded SP 1, 2 and 3 but have you installed them? HP's website is the only place you should be looking for any missing drivers. However, if the worst comes to the worst try this: http://www.devicedoctor.com/

RE: Problem with my 3 Dongle

Tina - Speak to 3. They are the people you should be asking about this, not us.

RE: Optical Disk DVD rewriter Drive missing

First of all Linda, stop putting exclamation marks (!) at the end of every sentence. It makes what you are telling us difficult to read and is just plain stupid. Follow these instructions and tell us how you get on. http://support.microsoft.com/kb/982116

RE: Acer 5630 won't charge...help!

˙˙˙uı pǝʇsǝɹǝʇuı ʍou sı ǝuo ou ɥɔıɥʍ pɐǝɹɥʇ plo uɐ ǝʌɐɥ ǝʍ ʍoN ¿noʎ ʇ,upıp uı ǝsou ɹnoʎ ʞɔıʇs puɐ ƃuolɐ ǝɯoɔ oʇ pɐɥ noʎ ʇnq plo sɥʇuoɯ 9 ʎlɹɐǝu sı pɐǝɹɥʇ sıɥ┴ ˙dlǝɥ ʇ,usǝop sıɥʇ 'ɟıs∀ oN

RE: virus problems

While rubycox is correct, what the hell is he blethering on about?

RE: Malicious e-mail

Those are not email addresses, they are websites. He obviously clicked on the link inside the email and as a result of it his email address has been confirmed as "active" hence all of the spam he is now getting. There is NOTHING he can do about it...

RE: packard bell imedia x2416

It sounds as if the blue screen and your other problems are NOT related. Why did you strip down the innards of the PC when all you had was a blue screen error?

RE: Apple cinema Display cable connector

We're PC experts, not Apple internal ELECTRONIC experts. Speak to Apple or you could try VIS (http://www.applemacparts.co.uk)

RE: Fail to boot

Maplin are usually very good for this sort of stuff... Did you install any software that came with the card? If so then try starting the computer up in safe mode, uninstall the software and reboot the computer.

RE: Bookmarks

Bookmarks are stored on your web browser (IE, Firefox etc), not on a website like google.

RE: computer turns off when i remove the mains lead.

Try repeating that in proper English and we may be able to understand you.... BUT I think what you're saying is the laptop doesn't work without the mains lead plugged in? If so then the battery is faulty. Replace it.

RE: my computer wont reboot to factory default and windows will not load so i cant get on to the compute

If you want a quote for repair then you will have to place a call through the system.

RE: Acer hardware problem

Hardware fault. It will cost you money to fix it.

RE: Updating software on Macbook Air (2008)

If its an OSX update that is failing then try downloading the combined update from Apples website and installing it manually.

RE: POSTCARD FROM HALLMARK

Terry, I'm sure if you had simply typed in "postcard from hallmark" then you would have found the answer easily. If your friend had done the same then he/she would have not caused you this problem…!

RE: Accelerator core

Pardon Rasim???? Try giving us more information and we MAY tell you how to fix it yourself.

RE:

And you're in the States. This forum is for UK residents.

RE: Removal of Automatic Save to Draft of Written Messages - Mac OS Leopard

It will stay in drafts until you send it. That is how all email programmes work. UNLESS you have the same occasional problem as I do on my Mac - I compose an email and send it BUT there is still a copy in the drafts folder. In this case I simply delete the copy that is in the drafts folder.

RE: software for an Apple mac to open MTS files(AVCHD)

spammer….

RE: Inability to transfer photos

What has changed since you last successfully did this?

RE: 3connect huawei modem replacement dongle.

Contact 3 - we are not 3 technical support.

RE: Trouble upgrading or deleting Windows messenger

Ah, I missed that bit!

RE: I''m trying to instal a three dongle an it gets so far and stops saying application pending system r

Contact "3". We are NOT their technical support.

RE: dongle

Contact your telephone company about this. We are not their technical support.

RE: netgear router cannot find ADSL signal

"….upgrading the ADSL signal.." Richard H, Whoever told you this little gem needs to be shot for misinformation and getting you to fall for his /her windup.

RE: iMac g5 24

Have you tried replacing the fuse in the mains plug?

RE: over 1,600 errors on newly purch acer, windows 7 .

What are the errors?

RE: Facebook not loading properly

Jackie: How do you connect to the internet?

RE: update of video/sound links

What do you mean by sound / video links? Do you mean the drivers?

RE: e 3103

What you need to do Chris is plug the external monitor in and use the Fn+F4 key combination to switch between internal and external display. Jon - You're a mine of information!

RE: Acer 5630 won't charge...help!

Colin M - I have no idea who you sent it to but we are NOT Acer.

RE: all i wish to know is how to dismantle it to replace a on/off switch board.thank youjonh

I presume you're talking about your computer?

RE: acer x3200 motherboard problems

You would have run the risk of blowing the BIOS chip which would have screwed the motherboard up completely.

RE: acer x3200 motherboard problems

So the problem is / was with the hard drive. Simples! I can't remember the last time I had to go into the BIOS to reset / change...

RE: acer x3200 motherboard problems

Either blown power supply or blown motherboard. Replace the power supply - its the cheaper place to start.

RE: Hi Murrey, i have a lenovo thinkpad y500 series. every thing is fine but my LCD doest not spport, t

Anybody here called Murray?

RE: screen has lost resolution - I can hardly read what I''m typing does this sound llike an expensive t

Try changing the screen resolution. Does that fix it?

RE: avg

Cheryl, You can also try this AVG tool before trying to uninstall: http://www.avg.com/filedir/util/support/reset_access_avg9_en.exe This will reset the registry permissions for AVG keys.

RE: avg

You can download the AVG removal tool here: http://techdows.com/2009/04/download-avg-removal-tool.html Make sure you choose the correct version for your computer (32-bit or 64-bit).

RE: I lost my Macbook on the floor and now the screen is broken.

Marte, this may be a really silly question but have you tried the brightness controls (F1 and F2 keys)? I genuinely had a customer this evening who told me that her Mac laptop screen had gone. 30 seconds after looking at it the screen was back to normal!

RE: I lost my Macbook on the floor and now the screen is broken.

How old is the laptop and just how messy is your floor?!

RE: 3 Dongle problem

Please start a new thread about your viruses. The 3 dongle has NOTHING to do with the viruses.

RE: grandson has done something to his moms computer

We need more information...

RE: I cant get my girlfriends t-mobile internet dongle to work on my laptop

If you don't know much about computers then most of our answers will baffle you. Best to arrange for an engineer to come and visit you.

RE: Hello,My dongle was working fine one day then the next it''s not working it''s sayed connected the

Alan - Win 98 SE supported USB

RE: Amilo li1705 freezes/reboots

I'll vote for a crack in the motherboard at the corner where it can be touched to crash it. The other crashes are due to the board expanding when heating up and breaking / shorting circuits. You need a new motherboard in the laptop.

RE: My parents computer randomly turns itself off

If its a software issue then PROBABLY yes, otherwise no. When the computer is switched on how long is it till the first crash, then the second crash and then the third crash? Does the time interval get shorter between crashes?

RE: Start up

Is there anything in the system logs? If you don't know what/where these logs are then you need to get someone in to look at it….

RE: picture card

Ignore that, yes it does. I have to ask though, why didn't you simply read the manual or try an xD card to find out yourself? Google is your friend…..

RE: lap top freezes

This is a support forum for UK residents. You are in Macedonia.

RE: after a few seconds of display a page i will be viewing closes

More information required…… Operating system? Browser type?

RE: Sound cutting out on WMP

Is this repeatable? ie does it happen every 10 mins (or however often) or randomly? Does it happen with quicktime or realplayer?

RE: Drivers for Time computers

Jon: As usual you are a wonderful mine of information - you put the rest of us to shame :-)

RE: My laptop: Compaq/presario C300My laptop has been bugged last year and my nephew set up avira?anti

So you have a virus-ridden computer with an illegal copy of Windows and a potentially failing hard drive? Time to call in a professional.

RE: freezing/crashing

Or it could be some software you installed thats causing the crashing. Can you start it up in safe mode and tell us if the crashes continue?

RE: power supply in back of laptop will not hold charge. It is not the battery as I have tried a new one

Power supplies don't hold charge - its the battery that holds the charge. Tell us EXACTLY what happens... Does the power supply 'brick' have a green light on it? If not have you tried the laptop with another power supply?

RE: My Live mail account in windows 7 refuses to recognise my password since I removed the account and t

I suspect the OP has a live.co.uk or hotmail account. Am I correct Roger?

RE: Microsoft Outlook 2007

Try compacting the pst file.

RE: DVD- RW Drive

Hi Jillian, Does the drawer open when you try to insert a disk. Does it recognise normal DVD's (ie films)? Does it recognise CD's?

RE: changing server

Frank, yes you will but you will have to use it through your web browser.

RE: Safari connection

Try following the instructions for using disk utility here: http://support.apple.com/kb/TS1417 Let us know the result.

RE: help cant get off logging off

Have you tried my suggestion Linda?

RE: Windows will not work at all so have come across something called

What version of operating system? But you know enough to use splashtop and Express Gate?? I suspect this could become a long conversation so I suggest you simply arrange through this website to get an engineer to come and fix it for you.

RE: Windows will not work at all so have come across something called

You will need to give us more information about why Windows isnt working. None of us are mind readers....

RE: Use of laptop abroad

The power supply will be universal voltage so you have nothing to worry about. On the adaptor 'brink' look for something along the lines of 'AC 100-240volts'

RE: Desperate help needed with Acer!!

And be more careful next time!!!

RE: can't connect wirelessly

I notice there is no IPv4 ip address, only IPv6. Is IPv4 ticked in the network properties page?

RE: computer won't turn on

It sounds as if the motherboard has gone. Your photos etc should be safe but you'll need to get a Professional out to rescue them for you.

RE: power cord mac book

It's the cord thats faulty.

RE: POP3 & STMP

pop and smtp are both mail.btinternet.com You will also need to turn on smtp authentication as well

RE: dead laptop

Andy H - why drag up a post that is over 3 months old?

RE: motherboard crashed quote given approx �200model acer AS5520 TL603G

A motherboard can't crash - it's solid state electonics. A hard drive can crash. Is that what you meant? If not then we need far more information that you have given us.

RE: ntldr is missing

The PXE-E61 message means that the laptop is trying to boot from a network image. Change the boot order within the BIOS and start again. Obviously, if you're having to post here to get help with something that could easily be answered using Google then your friend hasn't chosen the right person to do something vaguely technical to her laptop. Give it back to her and let her choose someone who knows what they're doing.

RE: router cable

A telephone cable....

RE: I need to be able to open a packard bell hard drive, which i believe needs a emi stringer to open it

And what on earth is an emi stringer?

RE: ibook. oxx/ - general problem. password, personal data''s unable to change. date, time are wrong.

Makiko, please use proper English so that we can understand you and use properly constructed sentences.

RE: Error 1309

try cleaning the CD... GENTLY......

RE: Macbook battery

Come on people, this question was asked 6 MONTHS AGO.

RE: 3 Dongle problem

3 have no updated software on their website so go with Alan's idea and try a system restore. Without actually sitting in front of the PC there is only so much we can do / suggest.

RE: help

Windows Explorer is nothing to do with the internet... Do you mean Internet Explorer? And please, help save us from confusion, and type in PROPER English so that we can understand you.

RE: 3 Dongle problem

Siobhan, have you tried plugging it into a different USB port and see if it works?

RE: unwanted emails

Which email client are you using?

RE: I use outlook express and I am unable to get into my emails.It asks for a password and user name whi

You will have to get in touch with whoever provides your email and ask them.

RE: unwanted emails

Does she have an account setup in your email programme? If so then delete it.

RE: Sony Vaio VGC-LT10E Shuts Off Randomly

If you have to wiggle it about then I'd guess at a dry solder joint on the motherboard.

RE: My computer shuts downs a few seconds after hitting the power button.

Almost certainly a thermal problem. Is the processor fan working?

RE: i am trying to get free nero. so i put my granson on disk . can you help please . i am on vista

Do a google search for 'free nero' and you will find the link to it there. Or here: http://www.nero.com/eng/downloads-nero9-free.php Did you look for it?

RE: Sudden appearance of boxes and speech

You've turned on the disability access functions. Go into the system preferences and then into 'Universal access' and turn everything off

RE: continuous error message popping up

And what is the software called?

RE: everythings working apart from the colour on my screen its black and white so cant see any colours w

Or spelling... What version of Windows are you running? XP? Vista? What?

RE: watching movies

Get rid of your viruses then and let us know the results.

RE: Hi. iMac G5 fan running constantly. Checked the Activity Monitor and it''s at 100%. Is this a prob

Keith - out of curiosity what are the top running process? It's not kext by any chance?

RE: When I turn on my Laptop it asks me for a Password.I do not recall making one (have not been able

Ah Vista... You WILL need to get a professional to reset the password for you.

RE: support

You will need specialist software to change the password. Get a professional in to do it for you.

RE: I connected my printer using Ethernet ip and the Mac Pc prints however when I connect to the interne

You will have to connect the printer to your Mac via USB to get both working simultaneously.

RE: I connected my printer using Ethernet ip and the Mac Pc prints however when I connect to the interne

The 3G dongle will grab the active network connection and that is why you cannot connect to the printer while you are browsing. If you connected to the internet through the switch then you would be able to use both at the same time.

RE: I connected my printer using Ethernet ip and the Mac Pc prints however when I connect to the interne

What is the make and model of your printer? If you are using a 3G dongle to connect to the internet then how is the printer connected to the computer? What sort of cable?

RE: annoying internet problems.

Download, install, update and then run Superantispyware from here: http://downloads.superantispyware.com/downloads/SUPERAntiSpyware.exe Once it has finished cleaning your PC let us know the results please and then if there are anymore issues we can go from there knowing that your PC is clean(er).

RE: get good signal strength from wireless router but cannot connect. Have tried 2 networks and interna

It could also be a corrupt winsock entry....

RE: limited internet access

Out of curiosity what is the make and model of your broadband router? I had a customer with a TP Link router that could only browse Google pages and nothing else....

RE:

Derek, its time to bite the bullet and get some professional help. Place a request for an engineer to come out and fix it for you.

RE: I am trying to do a recovey usb disk drive for an acer notebook but evertime i try it comes up with

Shaun, What is the error? Please add punctuation to your messages too please so that we can understand what you are saying.

RE: Have a MAC G4 not a powermac G4 the original half ball model. Lokking to upgrade to X10.3 but needed

Hi Chris, Resetting the PRAM will not affect the RAM issue. Did you use the Crucial scanner to tell you what type of RAM you had in it already? No firmware upgrade is required on this model for OS X

RE: Distiller won't launch

Hi Kate, Same as the Quark problem, have a look for the preference files in library/preferences folder. There should be at least 3 of them so this time don't delete them. Click on each file, press the enter button and rename each file. Do this one file at a time and then launch Distiller. If it starts up then you have found the corrupt file and you can then delete it. Jon - Busy moving house at the moment!

RE: Quark crashing

Kate, Have a look for the preference file for it. It should be located here: Open Finder and navigate to /yourusername/library/preferences folder and rename the preference file for Quark then restart it. Does it still bounce?

RE: formatting computer

Nigel, There is no need to format and restore simply because you have a virus. Make sure your antivirus is installed and up to date then scan your computer to get rid of it then... ... download and install superantispyware, update it and run a scan for spyware. After both of these your computer will be fine.

RE: hard drive got virus, replaced hard need windows xp recovery disc for E-SYSTEM P.C

David, why did you replace the hard drive if all that was wrong with it was a virus?

RE: Help please

This sounds an odd one. First thing to try would be a thorough check for viruses and spyware. Download and install superantispyware and run it. Once you've done that come back and let us know what it found (if anything)

RE: Ipod

Yes you can with one caveat. 1. You will have to enable disk mode through iTunes. 2. The photos will not be the same size or resolution as the originals. They are smaller and compressed so expect to lose some quality and size with them.

RE: apple mac .unable to download programmes

Are you using Safari or Firefox? Is this a new problem or one that you've always had? When you click on a link to download something what happens?

RE: emachine370 UK normally had crt monitor. Removed and now have dell lcd monitor resolution changed to bi

Or try updating the driver for the monitor but I'd be surprised is that was the issue.

RE: email sent through my account

I've seen this with a Mac owner who had a hotmail account. Some one, somewhere simply went through eveery possibly combination of letters to guess their hotmail password and then once in, sent out a lot of spam offering 'cheap' chinese electrical goods. If your email address is msn or hotmail then this is what probably has been done. However, as Alan suggests, also check your PC for spyware.

RE: my USB holder has become lose and because of that i can not get connected to my internet and my lapt

Open the laptop, find the slack USB port, tighten it if possible, put laptop back together again.

RE: facebook webb site

Reinstall Adobe flash player...

RE: Tower

Blown fuse in the plug / Blown power supply / blown motherboard.

RE: Detect ARP poisoning(ARP spoofing) & ARP flooding

Crude attempt at advertising.

RE: I am disabled, and I need your help please. My computer is slow and low please could you help me as

Andrew - No fishing for customers location. That is not allowed.

RE: no startup menu/toolbar/desktop

Your computer has been nobbled by scamware software. You will need professional help to get rid of it. Place a call on PCIQ for an engineer to visit you.

RE: Vista limited connectivity

Is your computer's internet connection wired or wireless? Have you tried resetting your broadband modem? (Pull out the power lead for 30 seconds, plug it back in and try to connect to the internet) Do you have firewall software such as Norton? If you do have Norton then try uninstalling it and then try to connect to the internet.

RE: netgear router cannot find ADSL signal

Well spotted Robin! Sarah - you cannot have more than one ADSL router on the same phone line.

RE: netgear router cannot find ADSL signal

Sarah, Jon has some good suggestions there but can you try this please (you never know...) Open up your web browser and in the address bar put 192.168.1.1 and press enter That will open the router configuration page and it will then ask you for a username and password. The defaults are admin and admin. Hopefully there will be a configuration wizard that you can use that will ask you for the encapsulation type (PPoA), username and password (supplied by Tiscali), I'm working from memory here but that should be all it asks you. Finish the wizard and then give it a minute or so to restart etc. Once it has done so then can you try the internet and let us know which lights are on on the front of the router and whether or not they are flashing or steady? Thank you :)

RE: netgear router cannot find ADSL signal

Hi Sarah, Have you configured the router for PPoA or PPoE?

RE: start.up

Hi Ross, You don't need to put full stops in every space you can find... It sounds as if your hard drive has developed a serious fault and needs to be looked at. Arrange for a professional to have it checked out.

RE: Boot up error

Sounds like the RAM chips are loose.

RE: setting up a new machine

It could also be the video card that is faulty... When you switch the desktop on does it SOUND as if it is trying to boot up? Do you get the power light coming on?

RE: nowhere for discs

You need to buy an external USB CD unit

RE: windows installer and apptray

Use the original CD that came with your printer and when the Windows installer asks for the location of whatever file it is trying to install point it towards your CD drive.

RE: Hotmail Virus

Is this the famous 'We sell top quality Chinese electrical goods' problem? If so your Hotmail account has been hacked - all you can do is change your password to something better.

RE: I am buying a family computer, need advisd on which one i would need for us

Removed by PCIQ Staff

RE: every time i sign on laptop i get an american anti virus thing for purchase coming up and i cant get

You've been nobbled by one of the many rogue software scams that are floating about and they are almost impossible to get rid off without professional help. Time to part with money and get someone in to do it.

RE: msn

Just to add my 2 euro cents worth... As well as the AVG, download the free version of superantispyware and scan your computer with BOTH programmes

RE: RE:blue screen on mac

Do you see a magnifying glass icon on top right hand of the screen? If so the your fonts folder is corrupt. If not then there is a startup program causing the problem. As you cannot boot into safe mode (using the shift key) then there is little that you can do as a user. Time to seek professional help for either cause.

RE: I have accidentally deleted the downloads icon , bouncing up and down one, on the dock. I would

Hi Aileen, Open finder and go to your home folder (the one with the little house icon) and double click on it. When that folder opens you will find more folders and one will be called 'downloads' Click once on it, hold the mouse button down and drag the folder onto the dock. Problem solved!

RE: Error 403

Margaret - what was the free trial software you installed....

RE: Set up problem.Cant get the wirless mouse and keyboard working

Bob, On the keyboard, mouse and USB sender there will probably be a small button that you can press. Pressing it should connect the k/bd and mouse to the sender.

RE: windows xp not booting

Now, how does Brijesh Patel know that the posters surname is also Patel???????? Where does ndis.sys come into the problem????? Same file name (sptd.sys) capitalised in both messages... I think this is a fake posting.

RE: advent 6411 web cam won't turn on

From experience of other laptops, there shouldn't be any need to turn it on - start Skype and it should find and use it automatically.

RE: will not go to homepage on start

Hi Carl, Go into the control panel, then internet options and change the home page to one that doesn't drive you crackers.

RE: camcorder

As far as I can see that model only has a composite video/audio output so you would need to buy an adaptor to convert it to USB or firewire before you could use it with your laptop.

RE: laptop wont show bias flash screen or load up , tried f8and safe mode all that,

Sounds like the motherboard is gone. Best to replace the laptop

RE: my laptop is infected with the antivirus 2009 i cannot run malwarebytes at all and am unable to access a

Yep, agree with both Jon and Alan - It's time to pay for some professional help.

RE: HARDWARE SYSTEM FACTS- Computer: Fujitsu Siemens Intel Pentium CPU GHz 1GB Ram MS Wds XP Home Edit

Tongue-in-cheek reply - Roger, you could always go for a Mac and have none of these problems! Jon's advice is always top notch and is almost always worth following.

RE: Administrator Problem

She would have to get professional help

RE: tv monitor

Press "Alt GR' and the arrow keys

RE: I would like to set up the internet on my G4. It sits next to the pc in my office upstairs.The re

Hi Doreen, You will need to buy an Apple Airport card to put into your Mac before you can use the wireless. They cost about £60 and you can get them from your local Apple stockist or have a hunt on the internet.

RE: cannot register my windows vista on my laptop is kicks out after 5 mins

More information required........

RE: at start up error code on toshiba satellite a30c

My psychic abilities have failed me this time... What error code? Give us information and THEN we should be able to help.

RE: MS Outlook 2002 Error message - Can No Longer Archive

Autoarchive is very tempimental and I've NEVER successfully seen it work as it is suppose to. To create a new archive file click on File - New - PST

RE: Hello. I have a Medion connect xl desktop that will not load windows. It brings up the option to loa

It sounds like a corrupt registry to me. If so then you will not gain access to the external drive by putting it into the computer. The only solution would be to get a pro to look at it.

RE: My imac starts goes grey clicks and switches off

It sounds as if the hard drive may be corrupt (the repair error message). Stop using it (you risk losing data / photos / music etc) and either take it in for repair or place a call for a mac engineer through this site.

RE: code purple is on screne how can i fix this please

Code Purple error results when you try to install a Compaq/HP tattooed OS onto a non-tattooed motherboard. If your computer is a Compaq or Hp, then your tattoo on your motherboard is either improperly tattooed, damaged or missing. This tattoo can go missing if your computer has been in a shop and had its motherboard replaced with a non-Compaq/Hp tattooed motherboard. Sometimes even computers that are repaired directly by Compaq/HP are returned with non-tattooed motherboard and have their OS reinstalled using a non-tattooed version of the OS. To repair this, you will have to get the motherboard retattooed by Compaq/HP in order to reinstall the Compaqa/HP tattooed OS install disk that came with the computer. An alternative to doing this is to purchase a retail copy of the OS, such as buying a retail copy of Windows XP. These retail copies of the OS will install on any brand of computer and do not require a tattoo to be present.

RE: Corrupt unreadable file

Ermm guys, this thread is 5 months old now...

RE: No monitor display

Blown motherboard.... almost certainly

RE: advent 7012 ram

How on earth do you know all of these little gems of info Jon?!

RE: basicly i sent my Advent laptop to be repaired by the tech guys on my monthly insurence and it was s

The Tech guys must be the most useless bunch of idiots I've ever met.... Try repeatedly pressing the F10 button as you switch on the laptop. There should be a recovery partition on your computers hard drive (unless it was the hard drive that was repaired in which case you have lost it). If that doesnt work then you will have to contact Advent to get a recovery disk from them.

RE: The Built in Mouse and any external mouse are not working at all. The built in one stopped and an ex

Richard....not Alan! Go to bed Jon, your eyes are obviously not working too well!

RE: video drivers

The F5U513v isn't even listed on Belkin's website anymore so it is obviously an old / discontinued device. Where did you buy it from? Are you SURE it is working and if so, what makes you sure?

RE: My iMacG5 have had error in hard drive and now stoped working. I can''t turn it on. I checked fuse a

Forget my last post. If you can't turn it on then it is more thank likely the power supply. What do you mean by you had an error in the hard drive?

RE: Adding Apple Mac to Windows Workgroup

Go into System Preferences / Network / Advanced / WINS and put the workgroup name in there. Then go back to System Preferences / Sharing and ensure that File Sharing is ticked. Any problems then post back please.

RE: antievire 2008

The easiest and simplest to prevent any infection is to unplug your ethernet cable.... ;-)

RE: sony vaio laptop cracked at hinge

You're looking at well over the £100 mark to replace the lid.

RE: I was working with a wireless public connection. Suddenly it is not possible to conect the default w

If you open up a command prompt (click on start / run /type in 'cmd' and press enter) and type in 'ping www.google.com' what results do you get?

RE: not sure how to define problems-Compaq Armada M700

That's assuming it's an HP. Sara - we need to know the make and model of your laptop please so that we can find a proper driver for it.

RE: Hard Drive Data Recovery

The scope of the recovery service is pretty much the same as yours. I think in all these years (7!) I've only come across 2 or 3 drives that I have had to send away and they were all due to the electronics. Let someone else's insurance worry about the data!

RE: Hard Drive Data Recovery

Yep, you'll need an identical hard drive so that you can move the controller from the good drive to the faulty one. Be VERY careful as there are some small and thin ribbon cables connecting to the HDD chassis.

RE: Hard Drive Data Recovery

Our company offers a data recovery service and we tend to do most of it in-house. If the hard drive isn't being recognised by the BIOS then it is (more than likely) the controller that has gone which will mean replacing the electronics on the hard drive. When I have had to use an external company then it has been http://www.dataclinic.co.uk/ Warning - Data recovery is now cheap. Expect to pay a good few hundred pounds for this service.

RE: Business Broadband recommendation

Try Be Un Limited (owned by O2) or O2 themselves. They currently have a special offer on: £16 - £20 per month for up to 20MB download speed. Just remember that the advertised download speeds of any supplier will be under ideal conditions and almost no-one gets those!

RE: NAS for PC and Mac

Almost all NAS units that I've installed on Mac & PC networks have worked well. The only problem I've found is that the suppliers tend to only supply Windows software and forget about the Mac side. The only problem that you may face is if your Mac's are 10.5.x and you want to use Time Machine as the backup software. TM needs to format the NAS as journalised therefore the Windows machines will not recognise it.

RE: crashing on startup

The usual cry.... MORE INFORMATION REQUIRED.

RE: Laptop does not power on

In that case either the AC adaptor is faulty or the motherboard on the laptop is goosed. Either way you will need to get a professional to look at it for a more accurate diagnosis.

RE: Laptop does not power on

Make and model of laptop? Windows or Apple? Error messages? Why did you think it was the battery?

RE: Overheating processor. Brand new rig, so clean all fans running

Any silicon heat transfer compound should do the trick. Another brand is Unick, 10 grams for £5. Speak to your local friendly Maplin staff

RE: Ubuntu help! I want windows back

On last thing, are you offered the choice of Windows or Ubuntu when you switch on your laptop? If not then Windows is gone, erased, deleted, scrubbed, no more. Kill brother!

RE: dvd rewrite

Grab yourself a copy of CDBurner XP Pro. It's free and will do everything you need.

RE: i have a dell latitude d600 and have a unmountable boot volume error

Usually this is caused by corruption on your hard drive. The best bet is to call in a pro who will be able to fix it for you.

RE: computer not booting up windows error

If you have a legitimate copy of Windows then follow the instructions and you will have no problems. http://support.microsoft.com/kb/307890 If you are looking for a way around a dodgy version then look elsewhere.

RE: Computer Spontaneously Restarts

How far does it get before it reboots? If its before Windows starts up then try unplugging RAM, HDD etc and see if it still happens? If it happens after Windows has started have you tried enabling boot logging and seeing if that give any info?

RE: I lose internet connection when using VPN

1. Open your VPN connection properties 2. Select Internet Protocol (TCP/IP) on the Networking tab for the properties of the VPN connection. 3. Click Properties, and then click Advanced. 4. In Advanced TCP/IP Settings, on the General tab, clear the "Use default gateway on remote network" check box. 5. Sorted :-)

RE: Entourage Address Book Problem

Hi Sophie, There will be no problems running the instructions. Now, the mental image of belly dancing..... Hmmm!!!!! Come north of the border and offer lessons!

RE: mac systemX password

You will need to boot from an os x cd/dvd and use the password reset utility. There is no other way...

RE: Entourage Address Book Problem

And... 3. How many email accounts do you have set up in Entourage?

RE: Cannot empty trash on my Mac

Double click on the trash can, select the untitles cd then do a right-click and select 'get info'. Once the info bar opens have a look at the bottom in the section where it says something along the lines of 'permissions'. You probably have read-only permissions for it so change the permissions to read-write adn then you will be able to empty the trash. Any problems then please get back in touch.

RE: Losing connection with LogMeIn

Has logmein ever worked from home to office? The usual reason is that your IT administrators have block the relevant port in the company firewall. As far as I remember, logmein uses up to 6 ports (holes in the firewall) and these may have been blocked. Your best bet is to check with the company's IT people first.

RE: Windows XP Service Pack 3

Do a google search for 'c0000139' or 'windows sp3 gdi32.dll'. Your questions will be answered.

RE: Windows XP Service Pack 3

One known issue that I have seen twice with SP3 is the gdi32.dll problem. This results in the PC blue-screening at every boot. Fix is here: http://forum.benchmarkreviews.com/showthread.php?t=11795

RE: possible ink leacking in the screen beacause you can see big blue sploges wen computer is off or if

According to the PCIQ admins we (the professionals) will have our own private forum in a month or so. Once we have it then we can comment on the grammatically-challenged and everything else that we want. Until then I feel that commenting in public on their abilities or otherwise does no good and can potentially put the clients off from using this wonderful service. Just my 2 euro's worth.

RE: Bought a 2nd hand laptop which has the bios password protected, its a Toshiba EA60-181, model number

Bad luck Lorraine. I hope you didnt lose too much. Coo, messages deleted by the admins. I've never seen that before.

RE: my pc keeps puting microsoft windows on the bottem bar plus when i try to download some thing it goe

I 'think' he may mean Internet Explorer is being minimised and his downloads then fail. Where's my Babelfish?

RE: could you please help me i''ve got windows vista and im trying to find codec on it and i cant find i

Agreed Jon, the standard of English on some of these postings is atrocious. Maybe PCIQ could publish the IP addresses of the posters along with their messages?

RE: BEEN TOLD IT WORKS WHEN I PLUG IN ONLY GET WINFAST UP ON SCREEN WONT LET ME GO ANY FURTHER PLEASE HE

I'm assuming that Winfast is one of Leadtek's TV cards. Fiona - We will need a much clearer description, preferably something we can all understand, and FAR more information.

RE: i perces a epson three in one printer from pc world on wedensday but can not get the printer to prin

Is your computer Microsoft Windows, an Apple Mac or something else? When you initially plug your new printer into the computer what does it do? We will all need more information from yourself before we can help you further.

RE: Recommend laptop to buy

There are so many different makes and models that it would be almost impossible for anyone to give you an idea. And then, if we did, a new model would come out cheaper than the one you just bought! As a rough guide, go for HP or Dell. For HP use their 'chooser' link: https://www.simplyhp.co.uk/Laptop+Chooser For Dell go here: http://www1.euro.dell.com/content/products/category.aspx/notebooks?c=uk&l=en&s=dhs&cs=ukdhs1&~ck=bt On a personal note, try and avoid Microsoft Vista like the plague, it will cause you nothing but untold grief. Good luck with your final decision!

RE: Internet Explorer Script Error

Mike, Installing Firefox will not change anything on your system. It will offer to import your bookmarks, home page, history etc when you first install it.

RE: cannot use my dvd will not play any thing I have 2 rester cds for my emacchine when i load them I ge

It sounds as if it is goosed. If you go into the device manager (right-click on 'My computer', select properties and then hardware) does your DVD drive show up in there?

RE: cannot use my dvd will not play any thing I have 2 rester cds for my emacchine when i load them I ge

Hi Joe, The CDR101 error message means that there is either a driver or hardware fault. If you put in a software CD or an audio CD does it work?

RE: just installed a new motherboard, processor and memory, turned on for the first time but nothing hap

Kumar is one of the many false posting and job requests that were made over the last couple of weeks. The PCIQ team have been having to manually check job requests (which has led to a manual delay in legitimate jobs making it onto the site), forum postings etc and this one has obviously slipped through the net.

RE: Office 2003 will not open after installing and uninstalling visio 2007

System restore will only restore system dll files. As mapi32.dll is part of office and not windows it will not be restored. Have you tried doing a repair (add/remove programs etc) as I suggested in my earlier post?

RE: Search/Spotlight facility does not work on Mac G4

Well done that woman! Yes, you can safely delete that file.

RE: Search/Spotlight facility does not work on Mac G4

It's fairly safe using the terminal - you 'shouldnt' lose any data. If you are at all unsure then do a backup and then let me know once it's done. Printer problem - completely unrelated to your spotlight problems but they coujld both be symptomatic of a more serious underlying problem. If you go into applications / utilities and double click on 'disk utility' and (on the left hand side) click once on your hard disk (HDD) and then click on 'verify disk' then do the same with 'repair permission'. Can you let me kow what errors are found?

RE: Search/Spotlight facility does not work on Mac G4

Try one or both of these: 1. Go to system prefrences, then spotlight and under privacy (don't search section) add your entire hard drive, restart the mac then remove hard drive from spotlight preferences. 2. (Slightly harder and requires knowledge of the terminal application): Move this file to the Desktop: /User/Library/Preferences/com.apple.systemuiserver.plist and then restart your mac and test spotlight. If that doesn't work, then open Terminal and verify that indexing is enabled, by typing at the prompt: sudo mdutil -s / (and press enter) It should report "Indexing enabled". If you want to rebuild the Spotlight index, then type: sudo mdutil -E / (and press enter) Let us know how you get on with it.

RE: Mac G4 - speech recognition & strange keyline boxes

Go into system preferences then universal access and turn off 'voice over'

RE: moniter

Can you unplug your monitor from the computer and try it again. Does it still switch off?

RE: Start-up screen

Oops, I should have reread the full thread again before posting :-) So, its NOT the desktop picture which leave only a customised BIOS screen (highly unlikely as no-one wants to mess up a BIOS) so it could only be the Windows XP startup screen. Instructions on how to change it are here: http://www.jakeludington.com/windows_xp/20060219_change_xp_boot_screen.html or here: http://www.geocities.com/thejjoelc/XPbootcolors.html If its the Windows boot logo then you should really REALLY consider getting a professional to fix it. Messing around with kernels is not for the faint hearted. Good luck!

RE: my mac won't start

Hi Anna, Sounds as if the hard drive has given up the ghost. Mac's use a standard IDE interface so you will be able to buy a replacement hard drive for less than £50. It may also be possible to recover your data from the old drive. Put a request in for someone to come and have a look at it.

RE: dvd rewrite

What sort of re-writable DVD's are you using?

RE: Free antivirus software

I agree with David, NOD32 is paid-for and a much better choice than Norton. The first thing we tend to do when getting to a customers site is remove the damn stuff!

RE: S.Provder lost emails how to stop happening again

When you say your service provider lost your emails, what were the symptoms on YOUR computer? Did they simply disappear from your outlook express??

RE: Connecting PowerMac G4 to wireless internet

It should work with the d-link adapter. When you try to scan for a wireless connection what does the software show?

RE: I just bought a new PC but i cant seem to get the sound working

Te pci device will be your sound card. Right-click on it, choose 'update' and when it asks you for the location of the drivers, point it to the audio installation CD

RE: my screen is black!

This'll be the accessability settings then! Open up system preferences, click on 'accessability' and untick any boxes with ticks in them.

RE: Emachine W4620

Hi Janette, A couple of possibilities... Is the laptop overheating? Do you have antivirus installed?

RE: Two OS.

As linux was install after windows it will either be a lilo or grub problem. You will need to rewrite the mbr for the windows hard drive. Follow these instructions: http://forums.techguy.org/2385113-post2.html