David B.
PCIQSP003924
Hartlepool, TS25
Computer Repair and PC Support across the UK
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PCIQSP003924
Hartlepool, TS25
0 Ratings
0 Jobs Completed for PCIQ
7 Forum Posts
Member since 30th Jun 2009
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that bottom line was meant to say "backup any data" sorry typo
You will need either your recovery disk or a windows xp/vista disk, what ever operating system you are using. Boot from the disk when you turn on your PC, in many cases the boot order already starts with the CD/DVD ROM drive so you might not have to change anything here, alternativly F8 is usually the boot menu key. Depending on what way you do this or your OS type then next step could be different so let us know what Operating System you have and what disks you have to do it and we can shed some more light on the situation. You should also backup and data you need before formatting as you will lose it all
Why does everything usually turn into an argument because someone has a differnet "POV" of how to fix something or even just offer a suggestion? Jon yes this might be a HDD fault but what stuart has said is correct, although he did not really explain it in detail with his first post. Maybe some of you need to take time out and chill before getting all worked up over someone elses post. In many cases I have had Operating System Not Found on my own machine and it was just because of dust, Simply removing the HDD and giving it wipe fixed it. Many of the same errors can have multipul unique fixes, so instead of trying to point out others mistakes lets just give the customer your own solution, it is then up to the customer to try them out.
Ah I over looked the first post when you said "The PC is approximatley months old" in this case if it is less than 12 months I would take Alan's advice and contact dell
Hmm ok, have you tried maybe resetting the CMOS by either using the jumper or removing the battery for a while.
I've come across many problems like this before and usually its either a fault with the DVD drive or Hard Drive. Your computer goes through POST (Power On Self Test) when you first turn it on, this basically initializes peripherals. Try disconnecting any hard drives/DVD drives and then power up the machine again to see if it goes any further. If it does reconnect your drives 1 by 1 untill you plug in the 1 that causes the computer to hang. If you get no luck here then the fauly obviously lies elsewhere, then i would suggest to post back and hopefully someone else will come up with a solution.
I have never used this model so my quick answer would be "I dont know" I would however suggest logging into the router and checking all the settings, although a quick google search tells me it is not possible to use mac address filtering on this model.