Jon S.
PCIQSP00631
Morecambe, LA3
Computer Repair and PC Support across the UK
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PCIQSP00631
Morecambe, LA3
7 Ratings
8 Jobs Completed for PCIQ
3477 Forum Posts
Member since 7th Jan 2007
Last logged in 1 days ago
probably yes, but not through the forum Almost certainly would need a site visit to see whats going on Raise a job request at <a href="http://www.pciq.com">http://www.pciq.com</a>
those aren't hacking tools: they are legitimate remote support programs If you don't like them, just uninstall them, as you would any other program So how did they get on there? Sounds like you asked someone to access the machine remotely, and thats the software they used. Both are mainstream, well regarded programs - though personally I prefer TeamViewer.
what do you mean by that? "the computer would not start up" can mean a myriad of different things Does it not power up at all? Does it power up bot not boot? Does it boot and then freeze? Does it boot and then give an error message? If you want help, you have to give us the information to give you that help
Mariah asking us random questions is not going to fix your computer Tell us what the symptoms affecting the machine are, and then maybe we can get an idea of whats wrong BIOSes dont fail - unless someone has flashed a motherboard with the wrong one, the CMOS battery has been removed or gone flat, someone has set the BIOS incorrectly, or the motherboard is failing in some other way Give us the symptoms and recent history of the machine, along with details of make / model / operating system and then we can try to help
Mariah, sorry but we are NOT going to do your homework for you Google for BIOS
If you Google each term you will find plenty of references which will describe them in detail much better than we can here Trying to do your school homework?
32-bit windows can't address more than around 3.5Gb of RAM, with the result that some PCs mis-represent the amount installed. It depends on the chipset as to how much is shown, but, even if it showed the full 4GB you wouldn't be able to use it all As to "ram caching" I don't understand what you mean. Where are you finding these reports? What exactly are they telling you?
make / model of machine? version of windows? what software are you trying to use with the camera? what error messages or symptoms are you getting? exactly what have you tried?
Acer don't do a lot in the way of documentation - what little there is should all be either already preinstalled on the machine, or else available through the various Acer support links on the desktop or start menu. But if you can't get at those, a quick Google finds a generic manual at <a href="http://support.acer.com/product/default.aspx?modelId=2455">http://support.acer.com/product/default.aspx?modelId=2455</a> I doubt if it will tell you much though If you ever need to take it apart, there is a service manual at <a href="http://support.acer.com/acerpanam/Manuals/acer/2011/ServiceGuides/SG_Aspire_Z5700_Z5710_20100907.pdf">http://support.acer.com/acerpanam/Manuals/acer/2011/ServiceGuides/SG_Aspire_Z5700_Z5710_20100907.pdf</a>
yeah, it has to download the correct program schedule guide for your transmitter
<a href="http://windows.microsoft.com/en-GB/windows7/products/features/windows-media-center">http://windows.microsoft.com/en-GB/windows7/products/features/windows-media-center</a>
plug in the remote control and use it to fore up the Windows Media Center software, should be pretty much self-explaining after that If the remote confuses you, initially just start up the Media Center program with your mouse, and follow the on-screen prompts Before you start, make sure you know your correct post code, and it helps if you know which TV transmitter your signal comes from (some locations have a choice)
RE: Acer Extensa 5235 power problem
Its an Acer it happens
this may give some clues <a href="http://www.cdr-zone.com/forum/about3031.html">http://www.cdr-zone.com/forum/about3031.html</a> He fixed it by making sure the print spooler was running. However I've found other posts which says its caused by a bad installation of Acronis True Image So, we could do with knowing just which program is giving the problem. And is the print spooler running correctly?
port 26 usually gets used when SMTP has to be authenticated by the server, so I assume you've got authentication turned on?
RE: Acer Extensa 5235 power problem
if its not the DC power jack, and not the power suppply, then you have a dead motherboard. New one required - which will be expensive There are companies who claim to be able to repair boards, personal experience is that the results are never satisfactory - though that may just be bad luck on my part
RE: Acer Extensa 5235 power problem
The power jack socket has probably failed A quick Google suggests that the socket on these is on a plugin fly lead and NOT soldered to the motherboard, so may be relatively easy to fix, though the machine will have to be stripped down to do it. One of our team should be able to do it for you Raise a request for someone to contact you about it at <a href="http://www.pciq.com">http://www.pciq.com</a>
Lots of confusion over these IS it E-Systems or Ei-System? One is a Dixons / DSG ?PCWorld trade name, selling rebranded generic machines from Taiwan The otheh was a subsidiary of Gateway - now part of Acer - and sells Acer rebrands I can't track down any online info about this machine as an E- or Ei- machine Any info will either be on Gateway/Acers site - but I can't find it under this name, we need to know the Acer or Gateway equivalent model. OR its hidden somewhere on the DSG site - but since the recent redesign, all the tech info there is hidden. The alternative is to find out who actually makes it. I can't find any cross reference to ID that. There might just be some indicators on the makers plate on the machine. Are there any other "model numbers" listed there other than "2513"?
RE: laptop stuck on start up menu/dongle infected?
What did the blue screen with white wring say? That may give a clue s to whats going on. restart the machine, and keep tapping the F8 key until you get a menu. Then select the option which says "do not restart on system failure" (or similar). Next time it crashes, the blue screen should stay on and be readable. Tell us what it says - ALL of it please
Vince call 3 on their support phone number
sounds similar and again we need more info
more details please make / model of machine what disk are you trying to install from? Which XP version / service pack integration? Is it a reall microsoft disk, a copy, or a PC manufacturers disk? How are you formatting teh drive - with the XP disk or some other way? Any idea what the motherboard chipset is? Finally, why are you reloading Windows? What went wrong with the machine to cause you to do that?
if its failing at that point then I'd suspect a bad hard drive. However it may be because your XP disk does not have the correct drivers for the hard disk controllers. Some questions for you 1) make / model of machine? Does it have a floppy drive? 2)The XP disk you are using. Exactly how is it labelled? IS it an official MS disk - or a machine manufacturers disk? Which XP service pack version is it at? 3) whats the history of the machine: why are you trying to reinstall it? What went wrong to make you do so? 4) virtually all laptops supplied in the last few years will have some kind of hidden image recovery system for reloading machines. Have you tried that? What happens?
do you have the mains lead plugged in?
RE: 3 dongle- birdstep technology?
its some kind of version clash between the Birdstep software embedded in Windows7, and that on the dongle. It may be easier to uninstall the "3" software and let windows isntall its own drivers for the dongle, and just used the windows dialup networking connection software rather than the "3" software Its not an ideal solution, but I've managed to make it work as a kludge in the past
I'm afraid I can't understand what you are asking
is your credit ok? what happens if you try in another location? what happens if you try on another PC? which version of Windows?
probably because you are ARE drawing too much power from the USB socket Is the dongle plugged directly into the PC? or through a multi-way USB hub? If so is the hub powered Please also advise make / model of computer and version of windows
RE: Windows 7 won't boot on Acer Aspire 5542 Laptop
"Just need to get Win7 off the old hdd now" No chance You need to beg borrow or buy setup disks
theres a small caence though unlikely However, what software did you install after the reload? What files did you copy back onto the machine?
RE: Windows 7 won't boot on Acer Aspire 5542 Laptop
sounds like a failed hard drive If its under warranty the claim from Acer If its not, then you will need a new hard drive
Alan some Trojans / Worms only come "live" during the first minutes of the initial bootup of the day. On later startups they don't launch. Similarly soem update programs only launch on the days first boot. Thing to do here is check whats loading at startup using Autoruns <a href="http://technet.microsoft.com/en-us/sysinternals/bb963902">http://technet.microsoft.com/en-us/sysinternals/bb963902</a> then use Windows diagnostics to check for errors and finally identify the hard drive, download the correct diagnostic tools from the drive manufacturer and scan with those.
I'd be more inclined to think software here as a problem Rootkit / trojan or similar Before changing any hardware on this machine I'd want to a thorough sanitisation, or even a complete software rebuild If the unlikely event it is a hard drive problem, that can be found by scanning with the relevant drive manufacturers diagnostic disk. What hard drive is it? As to failing power supply - unlikely. When they go wrong, they either don't boot at all, give BSODs, or simply cut out the power completely for a while
RE: ethernet driver for old Time laptop
that machine is a Mitac 7321 You can download an ISO CD image for the complete driver pack for it from <a href="http://www.mitac-europe.com/services/drivers.php">http://www.mitac-europe.com/services/drivers.php</a> Select the link on that page for the 7321
Martin if you tell us the model of the machine, we may be able to help otherwise not, as different models work in different ways
Bongo 1) this thread is a year old. No point in reopening it. However as you have... 2) On those machines the camera is controlled by the function keys. If those keys don#t activate the camera then something is broken. Installing other software will NOT affect that fact. the "no function" error message indicates that the camera is broken / non functional 3) the machine was new and still in warranty. As it was faulty it was important that the fault was was reported and a claim made as soon as possible. We told the customer to contact the correct support team for this machine so that a warranty claim could be make. To try and do anything else would have been incorrect
RE: Packard Bell TJ68 Problems Starting up
in which case its probably a failed motherboard. If so its not economically repairable. Another example of "Acer Disease" Buy a new laptop from a manufacturer with a reputation for reliability rather than cheapness
RE: Blue Screen Error messages
Denise If you pay the air fair I'll fix the computer for free... I see that may still not be cost effective though....
RE: transfer of files from sonic stage to itunes
Its probably decompressed the mp3 files to wav, with resulting increase in size
RE: Blue Screen Error messages
Denise Don't "take it to a technician". instead get one of ours to come to you and fix it. Its what we do!!!! Raise a job request online at <a href="http://www.pciq.com">http://www.pciq.com</a>
In which case Vista is the wrong operating system fro that computer. It would be better off with WinXp
RE: Packard Bell TJ68 Problems Starting up
what do you mean by crash? A lock up / hang? A blue screen of death? Any error messages? When it beeps, how many beeps?
which version of Windows? Have you spoken to the "3" support phone line? What do they advise?
1GN RAM is not enough to run Vista You need at least 2GB the "high disk use" warning makes me think you probably have one of the Norton Security programs installed. That will make things worse: with Norton on Vista you need a min of 3GB RAM
RE: Blue Screen Error messages
could be faulty hardware causing a device driver to load incorrectly, however personal experience of both errors indicates these are USUALLY due to faulty memory The bad memory menas the drivers can't load up Stop: 0x0000000A = IRQL_NOT_LESS_OR_EQUAL Stop: 0x000000D1 = DRIVER_IRQL_NOT_LESS_OR_EQUAL However, could be a faulty motherboard - or even a bad hard drive (causing a bad swap file...)
any beeps coming from the computer? any lights on on the computer? You have a hardware problem, but just what is hard to tell Could be failed power unit, motherboard, graphics card or memory. Or some other part (though unlikely) If you are getting any beeps at startup that will give us a clue Or if you want one of our team to come and fix it for you professionally, raise a job request at <a href="http://www.pciq.com">http://www.pciq.com</a>
it sounds as if the camera is "off" by default. You need to turn it "on" when you need to use it. That is a very simple and sensible security decision to make it harder for anyone to remote access your compyter
duplicate post
RE: Wake up pc with remote control
.... "allow this device to bring the computer out of standby" enabled Thay MAY do it if you find the correct button to press on the control Thing to remember is that the Cyberlink media centre software is just an overlay on top of Windows XP - it doesn't integrate properly into windows (unlike the competing Windows Media Centre software which WAS integrated) and so doesn't really have any windows system controls built in
RE: Wake up pc with remote control
I don't think you can. However IF it is going to work you'd have to go into the BIOS and enable PM wakeup events (may well be differently phrased) and then enable "wake on USB" or similar Then in device manager you would have to ensure that the power management settings for ALL the USB root hubs you have "allow t
Colin my point is Windows 7 Ultimate is rarely seen except as bootleg. Especially in India
realsitically all you can safely do is use a "live" CD such as one of the Linux distributions to back up your files, and then reload the machine using your windows setup disks whatever you downloaded was obviously viral. Trying to solve it through the forum is not realistic. Wipe it and start again I notice you are using Windows 7 Ultimate. It is rare to see that outside of businesses. Are you sure you ahve a legal copy of it? If not,and you have a bootleg disc, then that may also be virused
IF one is fitted it will be in the fascia surrounding the screen, at the top Fn+F7 together turn it on/off
Anne As Cliff asked - can we also have details of which operating system? .i.e. which version of Windows? And also what is the actual model of the machine PB used several different recovery methods. Without these details its impossible to give you the correct answer
RE: Epson DX4850 Scanner Not Working
did you previoously have another scanner installed? The software is probably trying to use that? The error is because it can't find the hardware its configured to use Presumably you are trying to use the Peson scan software. What does the windows scanner / camera wizard do?
we've covered this problem before. When the motherboard goes, its pretty much terminal. The things overheat Read <a href="V">http://www.pciq.com/computer_support_forum/general/view_topic.asp?topicid=7558"</a>
his account says "Last logged in 5 days ago" which matches Unless there are two identical requests... either way, this one needs reraising (unless it already has been)
second hit on Google <a href="http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=219628">http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=219628</a>
RE: i can not access PAYG SCREEN cos it will not show:pop up said
as I said on your other thread on this problem, call your ISP's support phone line They should have an answer to this
just checking - the replacement screen for that is relatively cheap (its an LED one) so this is a repair worth doing
in that case it sounds as if no contact has been made in response to the original request Raise another
RE: can not top up PAYG--desktop icon has not loaded after reinstaling
suggest you call your ISPs support line first and see what they say
please raise a callout request for one of our team to contact and visit you you can do this through the form at <a href="http://www.pciq.com">http://www.pciq.com</a>
you can't. It doesn't have a floppy or CD drive You'll have to use USB drives
you are unlikely to be able to buy that board now, there are very few Socket 775 boards still on sale. Basically - assuming I have identified it correctly - any current Socket 775 board with an Intel Chipset should work. However you'll probably have to buy new DDR3 memory as well as few current boards use DDR2 For instance Scan have a number of socket 775 boards - <a href="http://www.scan.co.uk/shop/computer-hardware/all/motherboards-intel/357/574">http://www.scan.co.uk/shop/computer-hardware/all/motherboards-intel/357/574</a> just to make sure I've got it right - this is the board I THINK you have in that machine now <a href="http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?CategoryID=1&DetailID=582&DetailName=Feature&MenuID=24&LanID=0">http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?CategoryID=1&DetailID=582&DetailName=Feature&MenuID=24&LanID=0</a> Check it and make sure Note that ECS boards tend not to be long-lived
"he light does'nt come on, but i can hear the fans working, so I turn it off using the button, unplug the mains lead, leave it 5-10 minutes, plug it back in, press the button,it lights up, i can hear the fans, and it starts up ok. " Thats a a failing motherboard The capacitors which regulate the voltage of the power supply are failing.. They COULD be snipped off and replaced by someone with a good soldering technique, but its not worth it New motherboard required As to the comment about the spam, every one of your posts has a corrupted weblink at the foot - go back and check what you've posted if you are not putting those in yourself, then it suggests your computer has been hacked
Mike first can I ask you NOT to try and spam the forum by inserting links to Limewire and other file sharing sites? it doesn't fit with our site ethos Next I'm confused All the references I can find suggest the Dixons MT1500 model was badged as a Philips Freevent, not an Advent. Both are brands of Dixons/PC World, but are clearly different identities. I may be wrong, but a Google for Advent MT1500 comes up blank Now to your problem I think that machine should have onboard graphics, in which case making sure the cooling works may be a problem. From previous work we've done on the Dixons MT1500 we think it PROBABLY has an ECS 945PL-M3 motherboard, with built-in Intel graphics ECS have had a long standing problem with overheating of their motherboard northbridges (which include the graphics). Mainly because they stick a big heat sink on, but hold it on with double sided sticky tape which eventually goes bobbly and stops the heat transfer. Only fix it found is to cut the heat sink off the motherboard using fishing line under the heatsink to cut the tape. Clean the residual sticky stuff off using IPA solvent. Then apply a layer of heat transfer compund, leaving the corners of the northbridge clear. Then superglue the heat sink back on, putting the glue in the bare corners Its worked for me many times, but I've had experience. Get it wrong and you'll trash the board
RE: ACER Z5700 touch screen desktop computer
Aspire Z5700/Z5710 Series Service Guide <a href="http://support.acer.com/acerpanam/Manuals/acer/2011/ServiceGuides/SG_Aspire_Z5700_Z5710_20100907.pdf">http://support.acer.com/acerpanam/Manuals/acer/2011/ServiceGuides/SG_Aspire_Z5700_Z5710_20100907.pdf</a> First hit on Google
certainly sounds like overheating MAY be cureable by stripping the machine down, clearing the fans and airways of dust and dirt, adn using new thermal paste on the heat sinks
if thats had a motherboard exchange then it MAY have a different model in there Best to check it visually with the image on that link Time weren't too bothered about exchanging like-for-like when repairing machines
PS I still have two of these motherboards running, as TV / DVD / media playback machines. These motherboards go on forever.
that model number SHOULD read 00381MT07G4 The extra zero threw me off for a while, makes quite a difference searching the database That has the KT400 version of the MS-6712 motherboard, found on the MSI site as the <a href="http://www.msi.com/product/mb/KT4V---KT4V-L--v1-0-.html#/?div=Detail">KT4V</a> It takes DDR200/266/333/400 memory I'm not sure what the max permissible combinations are - but you should be OK with a couple of DDR400 512MB SIMMS Check the manual
RE: packard bell detecting wireless network.
The obvious point is don't buy another Packard Bell. I'd agree with Alan - the indications are that the wireless card is failing, or maybe the on/of switch is faulty Other possibility - though slim - is that its shutting down due to power saving. You can turn that feature off in Device Manager in the "advanced" options for the wireless card
RE: 104 unsupported network device detected remove device and restart
I suspect that its because the wifi on/off is controlled at BIOS level - on an HP you can usually enable / disable wifi from within the BIOS settings. For that to work it would have to be a specific model of card. Best solution is remove it and replace with a USB or PCMCIA one depending on model
RE: HUAWEI - E122 modem isn't workin on my windows XP machine.
read the thread and try some of the suggestions
RE: 104 unsupported network device detected remove device and restart
<a href="http://www.pciq.com/computer_support_forum/error_messages/view_topic.asp?topicid=7676">http://www.pciq.com/computer_support_forum/error_messages/view_topic.asp?topicid=7676</a> just making that link work for you
try rerunning the recovery program. Instructions below (lifted from UKTSupport). However Advent recovery images often fail, so it could be something has gone wrong - in which case you're going to need someone with Windows setup disks to fix this for you. If the restore does not work this time, request a call from one of our techs at <a href="http://www.pciq.com">http://www.pciq.com</a> .................................................. Your Advent computer uses the latest recovery system that doesn't require any CDs or DVDs to restore your PC to it's original factory condition. There are two ways to start the recovery - Restart your computer. Then Press F10 repeatedly until the message "Starting System Recovery" is displayed. In Windows by clicking: Start / All Programs / System Recovery / System Recovery. The recovery will load and display a box with one option: Non-destructive recovery: this option will restore Windows, supplied applications, and drivers. This option will not destroy your documents or programs. These will be backed up along with the registry. These are restored at the end of the recovery process. To access the recovery options below that erase all data from the computer, click the Advanced button. System Recovery - No format: this will reinstall Windows, supplied applications and drivers. It will move your files to a folder called "My old disk structure". Any applications (except those supplied) will need to be reinstalled. System Recovery - Quick format: this option will erase your hard drive including your personal files. Windows, supplied applications and drivers will be reinstalled. Select the Non-destructive recovery option and press Next. You will be informed about System Restore in Windows, click Yes. The recovery will begin. Once this is complete click Restart.
with the information you've given us, the answer is "no" Lets have a few more details, such as make/model of machine laptop or desktop? version of windows? how did you attempt to restore the machine? if you used a disk or CD, which one? How was it labelled? which buttons did you press?
Kevin please read Richards last post And please elucidate in detail
RE: Amilo M1437G Service Manual
since then I've found two videos which show how to get into the machine, though not how to remove the motherboard. They may help a bit <a href="http://www.youtube.com/watch?v=U3hsJ1my2y0">http://www.youtube.com/watch?v=U3hsJ1my2y0</a> <a href="http://www.youtube.com/watch?v=9P6NKrzEJo8">http://www.youtube.com/watch?v=9P6NKrzEJo8</a> You do realise that the power jack for that one is not soldered to the motherboard? It shares a daughter board with the USB sockets, and is attached with a ribbon cable
sounds like a fault with the power circuitry on the motherboard If its under warranty, time to claim on it
well we're not Symptoms are typical of a bad motherboard with interemittent capacitor or transistor problems
agreed - but nothing said here will help him Theres no way of fudging that BIOS to SLP activate a Win7 OEM image. The SLP tables are missing and theres no memory space in the CMOS chip to add them.
The BIOS won't be able to hold the tables required to install SLP2. Only the DMI string for the initial version of SLP - and that won't work with Win7
what are you trying to crack? If you're trying to crack the BIOS DMI string then knowing the motherboard vender won't help as 1) the machine used Time's own BIOS / DMI 2) the original hard drive has a low level programming key which can't be wiped by formatting, and IDs the drive as a Time drive
"Thanks, but never heard of mitac" Well, you have now They - used - to design and build laptops But then you've probably never heard of the 40 or so other Chinese ODM companies who design and build laptops either. They tend to hide their identities well
just found that the "other" Mitac support site is still running You can download an ISO with the correct drivers fro this machine from <a href="http://www.mitac-europe.com/services/drivers.php">http://www.mitac-europe.com/services/drivers.php</a>
curious that listed as a 128MB version of the Mitac 8355, not an 8355+ And the motherboard is from Mitac. Its a Mitac 8355 motherboard... They designed and built the machine including the motherboard.
that machine is really a Mitac 8355 or 8355+ Both were more or less the same, except the 8355 used a 64MB ATi graohics chip, the 8355+ (or 8355plus or 8355p) used a 128MB ATi chip. If you can give me the Time/Tiny model number - something like 12345-NX-06-G1 I can tell you which it is More details for a similar model are at <a href="http://www.notebookforums.com/t/13894/mitac-8355">http://www.notebookforums.com/t/13894/mitac-8355</a> the official Mitac download database is/was at <a href="http://mtc.mitacservice.com/MISC/M0100/F0110_Homepage.aspx?Region=Global">http://mtc.mitacservice.com/MISC/M0100/F0110_Homepage.aspx?Region=Global</a> but as so often, its offline at the moment
now I'm home I'll expand a bit more There are several historic versions of Word & Office. Which one you have depends on how odl teh machine is. Older versions came - sometimes with just word preinstalled - btu as a full version, and you would have been given an installation CD. The product key you need would either be on the CD case, or on the certificate of authenticity booklet which came with the CD. Later versions of Word / Office (2007 + 2010) often come preinstalled as time-limited demos. After the trial period runs out you have to buy a licence from Microsoft. Theres no way round that - if you want it, you have to pay for it The exception is that Office 2010 - if preinstalled correctly - does give you the option to activate for free an "office lite" version which gives just word and excel. However if at first use you missed that and instead ran the trial of the full suite, then you're stuck. I don't think you can revert to "lite" without reloading the machine from the recovery image. Now if you can tell us more about the machine, the version of Windows, and the version of Word / Office then maybe we can tell you what to look for. The CD you have - what is printed on it? What version of Word / Office is listed? Or is it a Works CD with Word as an extra?
is it a trial version of Word? How old is the machine and which version of Office is it?
with only four users I'd argue that the case for a dedicated file server is small. Personally I'd look at a cheap "NAS" (Networked Addressed Storage) system - basically a big networked hard drive running its own operating systems Big question though is how you handle your e-mail: if you're using collaboration tools like Outlook / Exchange then maybe you do need a server I recently came across Zentyal - which claims to be a Linux alternative to Windows Small Business Server and MAY give you what you need. You'll need to buy a machine to run it on - you can get cheap servers from Dell with no preloaded OS Word of warning - I've nver used Zentyal soake this as just a possible suggestion, not a recommendation <a href="http://www.zentyal.com/en/server/">http://www.zentyal.com/en/server/</a>
install Skype or Windows Live Messenger
RE: Drivers for Time computers
PS - just for the record, the FCI driver respository is at <a href="ftp://ftp.fic.com.tw/">ftp://ftp.fic.com.tw/</a> but its really not worth bothering with. It contains a series of ISO files, each holding a driver collection with no indication of which ISO you need for each motherboard
RE: Drivers for Time computers
20027FA94G4 that uses a FIC AM39L motherboard Manual for it is at <a href="ftp://ftp.fic.com.tw/motherboard/manual/socketa/am39l/am39l_a1_eng.pdf">ftp://ftp.fic.com.tw/motherboard/manual/socketa/am39l/am39l_a1_eng.pdf</a> FIC actually sold this as the K7M-400. However trying to negotiate their FTP site for drivers is a nightmare (its actually up at the moment - its usually down...) However it appears eMachines also used this board, and as they are equally undocumented some kind soul has listed this board on an unofficial eMachines support site at <a href="http://www.e4allupgraders.info/dir1/motherboards/socketa/am39l_downloads.shtml ">http://www.e4allupgraders.info/dir1/motherboards/socketa/am39l_downloads.shtml </a> Drivers are listed there. The site also lists a number of BIOS updates - DON'T USE THOSE on a Time or Tiny machine, as then the Windows XP preactivation will fail Following are alternative download sites Chipset <a href="http://www.viaarena.com/Driver/VIA_4in1_443v.zip">http://www.viaarena.com/Driver/VIA_4in1_443v.zip</a> KM400 Unichrome graphics <a href="http://downloads.viaarena.com/drivers/video/KN_KM400/KM400_16942416_XP_wIShld_logod.zip">http://downloads.viaarena.com/drivers/video/KN_KM400/KM400_16942416_XP_wIShld_logod.zip</a> Realtek AC97 audio drivers <a href="http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=23&PFid=23&Level=4&Conn=3&DownTypeID=3&GetDown=false">http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=23&PFid=23&Level=4&Conn=3&DownTypeID=3&GetDown=false</a> Windows XP will put in a serviceable network driver: use that. Same with the modem
sounds like a dead motherboard probably failed capacitors
try reinstalling the camera drivers
RE: not accepting e-mail/password address
can't unless you tell us a lot more
please post responses on the correct thread and don't create duplicates
probably dead motherboard if not, its something else broke / failed
OK, I for one am having difficulty in understanding just what is going on here However theres a few basic points 1) as a rule this forum does NOT give information about how to bypass login or startup passwords. Too many problems with the "wrong" people getting unauthorised access to machines 2) from the details given we don't know if this is a windows logon password, a BIOS startup password, or something else - e.g. an encryption password. So we wouldn't know how to advise anyway - even if we could Best I can suggest is that you raise a job request for one of our team to come and visit you and resolve it. it probably can be sorted quickly and cheaply - while trying to do it through web postings may take ages and will be full of frustration Place a job request at <a href="http://www.pciq.com">http://www.pciq.com</a>
duplicate thread - please ignore
RE: Computer keeps swithing off after about 2 -3 mins
probably overheating Suggest you get one of our team to service it for you and give it a good clearout Post a job request at <a href="http://www.pciq.com">http://www.pciq.com</a> However it may be some kind of hardware failure - but our techie should be able to diagnose that
RE: cd dvd drive stopped working
that number is the OEM number from yours windows certificate of authenticity - but tells us nothing. if it failed during burning then its probably dead. It has to be at least six years old now - they rarely last that long. It probably needs replacement. two questions before you write it off: 1) does it give any error messages when you try to burn? What are they? if it doesn't, what are the actual symptoms 2) any error messages showing in device manager?
Alan sometimes the problem is that the restore points are there, but windows can't find them because the recovery process is broken - in which case the manual restoration is worth a try My own view though is that the power off has spiked something - probably the motherboard
what you've given us us as much use as a chocolate poker. There is nothing in what you have written to tell us what type/make/model of machine you have, which motherboard, which version of windows, or the history of it For instance - just WHY were you running a system restore? What went wrong to make you do that? And when you say "loaded fresh" driver - just which disk did you use? Sounds to me like you tried a repair install of windows using some kind of windows disk and now ALL the drivers need installing. However WE CANNOT HELP WITHOUT MORE INFORMATION
try this <a href="http://support.microsoft.com/kb/307545">http://support.microsoft.com/kb/307545</a> If you don't like the look of it, call in help We offer a callout service at <a href="http://www.pciq.com">http://www.pciq.com</a>
or a gigabit LAN port. Microsoft still haven't got round to including most of those in windows or windows update
besides which, without telling us what hardware you have, and which version of windows, we won't have a clue
Probably a motherboard or memory error but MAY be bad software - e.g. some old versions of Symantec AV can cause this See <a href="http://support.microsoft.com/kb/137539">http://support.microsoft.com/kb/137539</a> and <a href="http://support.microsoft.com/kb/822789">http://support.microsoft.com/kb/822789</a> However we'd get a better idea if you did what I asked and posted the ENTIRE message. After the STOP error theres usually another explanatory line of text. What does that say?
its part of the menu in ALL versions of XP
when you get to the start up menu choose the one which says something like "do not restart on system failure". If you don't see that, then keep tapping F8 as the machine starts until you DO see the (longer) startup menu That should stop it rebooting, instead you will get an error message. Please give us that ENTIRE message
what actually happens when you try to boot normally? Do you get a Blue Screen of Death? Or does it simply hang? Or what?
RE: Drivers for Time computers
00351 should be 00351MR01G4 not 00351m01g4 And we never put WinXP (G4) on the M01 board (which was the FIC PAG-2130 - a suprt socket 7 VIA design) Assuming you've got it wrong, and its the MR motherboard which you have, then the system is based on the Microstar MS-6382E v3 KT333 The MS-6382 range appear to be OEM only boards that don't appear on the MSI website. However HP also used a KT266A variant - see <a href="http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=bph07352&lc=en">http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=bph07352&lc=en</a> So, for motherboard chipset you'll need the standard OLD Via Hyperions at <a href="http://www.viaarena.com/Driver/VIA_4in1_443v.zip">http://www.viaarena.com/Driver/VIA_4in1_443v.zip</a> I'm not sure what sound chip is in this, but the general purpose Via AC97 should work <a href="http://www.viaarena.com/Driver/vinyl_v700b.zip">http://www.viaarena.com/Driver/vinyl_v700b.zip</a> If theres an ethernet port then let windows install a driver. Same with the modem Finally, this was listed as fitted with an "nVidia MX420" graphics card. I assume this was really a Geforce 4 MX420. Windows XP will probably have an adequate driver for this, but if not try this <a href="http://www.nvidia.co.uk/object/winxp_2k_93.71_uk.html">http://www.nvidia.co.uk/object/winxp_2k_93.71_uk.html</a>
RE: three dongle does not work
" I did email the previous owner and he did tell me the dongle works fine with no issues" I think the famous Mandy Rice-Davis quote applies here: "Well he would, wouldn't he..." Send it back and get your money back. Dongles are so cheap that buying second hand is a fools errand
RE: three dongle does not work
The first thing you should do IS CALL "3" Its a new piece of hardware, you can't make it work, it may be faulty. Call their advice line before anything else
depends on who picks it up - PCIQ is an association, and its members all have their own rates. Most give a rough price indication on their own PCIQ page. You can plug your post code into the databasew there, see which of our members are local to you and compare what they say
yep, you'r probably virused Get one of our team to come and clean it for you. Raise a job request <a href="http://www.pciq.com"> here </a> Its what we do. Sounds like its not the mouse thats the problem, its just a symptom
RE: advent modena webcam inbuilt not operating
I believe he was talking about the control panel within Skype
RE: Amilo li1705 freezes/reboots
I don't think two constitutes "everyone"
RE: My advent Verona SU (red) will not charge
Cliff's correct. It appears to be an ECS I30IL ECS's support page is <a href="http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?CategoryID=3&DetailID=1028&DetailName=Feature&MenuID=93&LanID=8"> here</a> However nothing to help you there However I did find something on the Elitespares website which indicates that these have a separate DC translation board. Worse, they offer a rebuild / mod service for the board, which suggests theres a bigger generic problem than just replacing the jack. They seem to be suggesting that the circuit traces tend to burn out as well
1) are you saying you have two computers, one with XP and one with Windows 7? Or are Windows XP and Windows 7 both installed on the same machine? 2) what is this USB dongle? What does it do? Make / model? How do you know its "not supported"? What tells you that?
RE: Lenovo laptop not booting up
very difficult to diagnose without seeing it, but probably a hardware fault of some kind best I can suggest is that you ask one of our team to come and visit - raise a job request at <a href="http://www.pciq.com">http://www.pciq.com</a>
RE: chip level repair and fix training course
you do get the odd case where it may be cost effective I've just patched up a machine used for video editing with a replacement motherboard. The original had a board with an Intel "Q" series chipset (socket 775) but I've had to make do with a G45 board. Its a socket 775 design and the availability of board choice is limited. Ideally the machine needs a "Q" because of the extra data bandwidth It looks like the PCI-express circuitry has blown. If that could be fixed I'd be very tempted to put the repaired board back in. But where do you find someone with the skills?
there are some major negatives to that BT Broadband Desktop help software, so much so that when I was intalled BT Broadband under contract I was told by the back office support teams NOT to install it. Essentially its memory hungry, puts hooks into almost every system process and generally slows machines down. Its tentacles are so all-pervasive that I wonder if it was part of the "Phorm" customer profiling project
RE: A breakpoint has been reached 0x80000003 at 0x73df7b4a
doh! I mistyped that link It should he <a href="http://www.pciq.com">www.pciq.com</a>
RE: A breakpoint has been reached 0x80000003 at 0x73df7b4a
why not place a job request for one of our engineers to visit you? Its what we do! And we'er usually cheaper than a computer shop.... Place a job request at <a href="http://wwww.pciq.com">http://www.pciq.com</a>
RE: A breakpoint has been reached 0x80000003 at 0x73df7b4a
that makes it sound as if the drive partitioning has been messed up quite badly Really difficult to advise further without seeing the machine, though suspect a complete reinstalation from DVD may be needed. However there is a chance the hard drive is faulty. Really difficult to know. Rather than spend money trying to fix it yourself I think this is one of those cases where you'd be better off paying to get someone to look at it
RE: A breakpoint has been reached 0x80000003 at 0x73df7b4a
Packard Bell machines have a hidden recovery partiton. On some you access it through the F8 menu at startup, select "repair my computer" and then choose the factory reset option On others its a case of Press "ALT" and "F10" simultaneously during start-up. Continue holding ALT and pressing "F10" at regular intervals as the computer starts. A screen stating "Starting Acer Recovery" will appear, at which point you can stop pressing ALT and "F10." Then press "2." This option enables you to restore the system from a user-created partition backup. Wait for the computer to recover and reboot. The actual error you've got is difficult to diagnose without knowing a lot more, but I'd guess at system file corruption caused by a virus. Quite likely the antivirus program itself has been crippled and is stopping the machine from booting. Can you get it into safe mode from the F8 startup menu? If you can, try system restore
RE: A breakpoint has been reached 0x80000003 at 0x73df7b4a
which version of windows? is it before or after the login screen? make / model of machine?
RE: my daughter has dropped laptop
yep, sounds like a broken hard drive But it should be repairable
RE: A breakpoint has been reached 0x80000003 at 0x73df7b4a
"A breakpoint has been reached 0x80000003 at 0x73df7b4a" Doing what? Give us a clue please. We're not clarivoyant
which version of windows are you running, how old is the dongle, and are you logged on as a Admin user?
RE: unwanted registration form on startup.
from what I remember it will take any number as long as its the correct length Start with 1234567 then try 12345678 and so on it that fails, try running <a href="http://pcdecrapifier.com/">pcdecrapifier </a> Thats good at sniffing out this kind of junk
RE: ACER ASPIRE 5535 DISPLAY BACKLIGHT
hang on - thats one of the Acers with the Turion X2 and an AMD chipset. When the were released, my experience was that a fair number of them died prematurely with graphics issues. Several of my customers had new motherboards fitted under warranty. It could be worth calling Acer to see if there is any kind of warranty extension on it
possibly a virus if you download software from random sites you run random risks Next time download from the real site And in the meantime scan the machine for malware
restart the machine keep tapping the F8 key until you get a men Select "repair my computer" Read <a href="http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7"> this </a>
I seem to remember one of my customers hitting a brick wall with compatibility issues with Win7 and Samsung Kies a few months ago. I can't remember the details though.. If you're going to have another go at installing it, download it from Samsung at <a href="http://www.samsung.com/ca/support/mobilesoftwaremanual/mobilesoftwaremanual.do?page=MOBILE.SOFTWARE.MANUAL">http://www.samsung.com/ca/support/mobilesoftwaremanual/mobilesoftwaremanual.do?page=MOBILE.SOFTWARE.MANUAL</a> Note the minimum system requirements Windows XP, Windows Vista, Windows 7 (32/64bit are supported) CPU Intel Core 2 Duo 2.0 GHz or above (recommended) Minimum memory size (RAM) 1.00 GB (recommended) Free hard drive space At least 500 MB (recommended) Screen resolution 1024 x 768 (600), 32 bit or above Required software .Net Framework 3.5 SP1 or above, Windows Media Player 10 or above, DirectX 9.0C * For Windows Mobile, ActiveSync (Windows XP) or Device Center (Windows Vista/7)
probably not but as we don't know the make or model of machine, or motherboard, or the version of Windows, or teh exact nature of that disk, then we simply don't know
RE: Failed wireless connection
glad you got it fixed Thanks for the feedback
RE: Unable to find defragmentation method
Cliffs totally correct. Without more details we really don't know what you are trying to ask. However, this is how to run defrag in Windows XP <a href="http://support.microsoft.com/kb/314848"http://support.microsoft.com/kb/314848</a> Other version of windows work in a similar fashion If you feel the need fro a third party tool (totally pointless, but some people seem happier by using it) try <a href="http://www.piriform.com/defraggler"> Defraggler </a> Truth is though, defragging a modern drive is a total waste of time unless the drive is more than around 70% full, or you are working with large files (e.g. hi-def video creation). Modern drives are so fast that the effects of fragmentation are negligble in most cases. If the drive is more than three or so years old, then by running a defrag all you really achieve is a higher probability of killing it due to the extra workout. In a nutshell - modern drives don't need defragging unless they are close to full, in which case you are better off buying a bigger drive. Older drives are more likely to fail if you defrag them
probably virused / trojaned / browser hacked. what security software do you have on the machine?
RE: Failed wireless connection
unless Richard has any more ideas, I think we've hit the buffers in trying to diagnose this through this forum Two choices really - try Apple's own user forums at <a href="https://discussions.apple.com/index.jspa">https://discussions.apple.com/index.jspa</a> Or else raise a job request for one of our team to come and visit you - see <a href="http://www.pciq.com">http://www.pciq.com</a>
RE: Slow starting---and re-setting time and date
I think TWO batteries are required: the main battery, and the CMOS/BIOS battery How you change the latter depends on the model of laptop
probably faulty or maybe a faulty USB port
RE: Failed wireless connection
The router is the box with all the lights, plugged into the phone network and provided by the internet company .... if its a Thomson one it'll have that printed on it Going back to the problem , either the networking configuration setup has changed in later releases of OSX, or theres something strange going on. Anyone else any ideas? - this is beyond my expertise. Richard? Wim?
RE: Failed wireless connection
hopefully Ruchard or Wim will pick up on this - both know more about MAC them the rest of us. However, in the meantime here's a couple of things to try (both are reposts from old threads) First try this: On your mac go into applications / utilities and open "keychain access". Search for your wireless name and delete it. Try to reconnect to your wireless network. If that fails, try this 1. Turn Airport OFF 2. Navigate to the folder /YourHardDrive/Library/Preferences/SystemConfiguration and delete the files: a) com.apple.airport.preferences.plist b) com.apple.nat.plist c) com.apple.network.identification.plist 3. RESTART immediately!!!! This will rebuild those files in OS X. 4. Open the restart open System Preferences->Network pane and join your wireless network again. It worked in the case I was dealing with, not sure if it will yours, but try it basically you're deleting the network preference configuration files. They will get rebuilt when you reconnect to the network Its also worth knowing that the Thomson routers that Plusnet provide have (or had) issues when used with some MAC models. Do you have one of those?
<a href="https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page">https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page</a>
RE: dell all in one 2310 monitor problem
how old this machine?
RE: dell all in one 2310 monitor problem
I can't add anything to Cliff's diagnosis of the problem, but from what he says it sounds like theres a generic fault with these and you should be taklking to Dell or the supplier. Two questions 1) is it still in warranty 2) (to Cliff) - can you point to any sites on the web where others are having this problem? It may help in a claim against the supplier
many things could cause this. Could be major system corruption, could be a problem with the registration of exe files or shortcuts, it could be a virus, it could be that something has got deleted. Impossible to diagnose properly with what you've given us. Its probably repairable by someone who knows what to look for - raise a request at <a href="http://www.pciq.com">http://www.pciq.com</a>for one of our team to come and visit
is it the normal F8 startup function that does not work? Or a model-specific Fn+F8 command?
RE: how to enable wireless on laptop?
you can download the manual from <a href="http://uk.msi.com/product/nb/U230.html#/?div=Manual">http://uk.msi.com/product/nb/U230.html#/?div=Manual</a>
Acer used the same procedure for their XP machines. Try it. If its an older system that dates from the days when NEC owned PB, then you're going to have to find someone with some disks as it probably won't have a hidden recovery image. Or you could pay one of our team to either clean it up, or reload it for you using generic software.
<a href="https://www.ehow.com/how_7444438_access-restore-partition-packard-bell.html">try this </a>
I also doubt if anyone here has a clue about this ! try here <a href="http://www.3g.co.uk/3GForum/index.php">http://www.3g.co.uk/3GForum/index.php</a>
we keep seeing this problem with Advent laptops and it seems to be a generic problem with their drivers. With other models you need an updated driver for the camera. I'd guess you need the same fix here - but exactly which driver I can't adivse. Since DSG changed the "Tech Guys" website its become impossible to find any driver updates. trying to actually identify the original makers of this model is hard as well: UKTSupport (again) identifies it as being made by Shuttle (which is clearly wrong), while DSG seem to have used the Eclpse E100 name twice: once for an old WinXP machine, and now more recently. I think you're going to have to call the Dixons / ETch Guys (or whatever they're called this week) support line and ask for the location of the updated drivers on their website
they use a silane adhesive (something like trimethylsilyl methacrylate) to bond the screens, but theres also a silane based lubricant which stops the parts getting scratched during assembly. Thats supposed to boil off when the screen is turned on,just leaving the adhesive but just sometimes goes wrong and leaves watermarks. One of the big panel makers had a real problem for a short time last year and had to do a major recall
its more likely to be the solvent which bonds the LCD matrix to the screen panel failing. Its rare but it does sometimes happen. If so, its a manufacturing failure. Claim on your warranty
assuming that has a Phoenix BIOS then one of the chips on the motherboard is damaged. New motherboard needed. If you came to me with it, I'd tell you to forget repairing it as not cost effective. Sell it on Ebay for bits, and use the money toward buying something new You'll find people who claim to repair motherboards - my experience is that the quality of these is hit and miss and often fails t work long term
RE: Advent Sienna 710 webcam not working
can't find anything on Shuttles site which relates to laptops, but A15HM does bring track to a Turkish retailer called Exper. However I can't find any relevant downloads there. Time to call the product support line given in the computers documentation
RE: Advent Sienna 710 webcam not working
this seems to be a common problem with Advent branded laptops, and the cure seems to be to download updated drivers from the Dixons support website. However the problem in that since Dixons rebranded that site as "KnowHow", all links to downloads seem to have vanished. One option would be to call them and ask. The other is to try and ID the real manufacturer and download from there. Advent don't make laptops: they rebadge machines made by others. According to UKTSupport this one is really a Shuttle A15HM However so far I've not found a support page for that either..... anyone else know of one?
RE: Drivers for Time computers
the records show that as having the VIA266 chpset version of the MSI MS-6787 motherboard, which means its eiher the <a href="http://uk.msi.com/product/mb/P4MAM-L.html">P4MAM-L<a> or the <a href="http://uk.msi.com/product/mb/P4MAM-V.html#/?div=Overview">P4MAM-V</a> Both are listed as using the same VIA AC97 sound drivers - which can be downloaded from the pages I've linked to (along with the other drivers)
Terry download that PDF file, read it, and check the connections Cliff Sound on this is AC97 not Hi-Def so the integrated architechture thing shouldn't apply here
"MSI Reminds You... If you do not want to connect to the front audio header, pins 5 & 6, 9 & 10 have to be jumpered in order to have signal output directed to the rear audio ports. Otherwise, the Line-Out connector on the back panel will not function."
just a thought....does this machine have a front audio panel? If not, the front panel header on the motherboard has to be jumpered to enable sound from the rear ports Dowonload the manual and check page 9 - where it says "MSI reminds you.."
then back to basics - check volume / mute / power on the speakers / whether its plugged in.... 90% of sound issues are basic errors like that
thats correct. Nothing to change there - the Vinyl codec is the correct one. In that case the drivers are installed, but you're probably using the wrong controls. Ignore the C-media control completely. Are there any other mixer / volume controls visible in the system tray? Or in Control Panel?
damn that means you've fallen foul of the problem where windows update in XP finds the wrong drivers. Only way round that is to go into device manager, find the entry for the sound chip and manually change it to the correct one using the device properties tab
thats because theres no C_media chip on that machine. Its a VIA chip. Go to add/remove programs and uninstall any C-Media software. Then install the VIA sound drivers from that link I gave earlier
- sorry forgot to add, the sound driver is a VIA Smart5.1 You can get a generic driver from the VIA support site, but the MSI ones are likely to be optimised for the board. Get them from the link in the last post
that model number doesn't make sense, doesn't match anything on the production database (format is wrong anyway) but Time DID use that motherboard. You can download manuals and drivers for it at <a href="http://uk.msi.com/product/mb/P4MAM2-V.html#/?div=Driver&os=XP%2032">http://uk.msi.com/product/mb/P4MAM2-V.html#/?div=Driver&os=XP%2032</a> Its the MSI P4MAM2-V
RE: Problems with Dongle connection
You're right. It shouldn't do this. what do "3" say? I presume you asked them?
read this <a href="http://www.howtogeek.com/howto/windows-vista/fixing-bootmgr-is-missing-error-while-trying-to-boot-windows-vista/">http://www.howtogeek.com/howto/windows-vista/fixing-bootmgr-is-missing-error-while-trying-to-boot-windows-vista/</a>
RE: Packard Bell Recovery DVDs
please start a new thread as your question has no relevance to this one. Please include full details of make / model of machine, age, is it new, operating system, how long have you had the problem, and EXACTLY what it does. Are you talking about a CD drive or something else? Is it slot or tray loading?
RE: Advent T9408 - Admin Password forgotten
its the kind of thing we only fix through an on-site visit. Request a call-out from one of our team local to you at <a href="http://www.pciq.com">http://www.pciq.com</a>
as this is running WinXP, this has to be either second hand, or else old surplus stock. . Quite a few things go against this machine: its an Acer its a old Acer, so spares may not be available it has a Intel Atom CPU (i.e. low spec) its an all-in-one, which makes working on it hard, and parts non-standard Everything Cliff says is correct. Bin it, or get your money back. You've bought the computer equivalent of a Reliant Robin with a bust engine
RE: Advent T9408 - Admin Password forgotten
its general policy for this forum not to provide this information - we've had issues in the past with people asking for this
RE: puting a dongle intothe acer emachine
hard for us to comment as we've no experience of the software used on Australian networks As a general comment, before you do anything else, speak to Telstra and see what they say. As the Acer is new, is there any chance the USB ports on it are faulty? Could be worth speaking to their support line as well
RE: sd card not reading - red light
do other USB devices work OK?
RE: Tiny laptop not starting up
more likely to be a graphics issue - either a failed graphics card, corrupted drivers - or screen resolution settings that don't work for that combination of card and monitor Try starting it in safe mode (keep tapping F8 as it starts up) and select "safe mode" from the menu I presume as its a P3 its running Win98 or WinME and not XP? If you can get it running you're goin to have problems making it secure: no compatible security software available If it proves to be a hardware issue, then bin it. Replacement parts for a P3 system will only be available from a scrap merchant and won't be reliable. If the motherboard has gone the forget it - you would have to replace m/b, CPU, memory, cooling fan, PSU and case (teh existing PSU can't cope with modern systems and the case doesn't have enough cooling capacity) Besides which the seuring lugs on the fascias of those old Tiny units become brittle and break off In a nutshell - unless the problem is really trivial, its not worth the effort
RE: sd card not reading - red light
do other cards work OK? if they do, then the card is faulty. If not, then the problem is somewhere in the PC - possibly the drive, or the software / drivers
RE: advent modena webcam inbuilt not operating
replacement drivers.... typical of Advent branded machines. The originals obviously don#t work Thanks for posting the fix
sounds like its broken. Buy another. Advents don't have a reputation for reliability
what are the "security icon" and "phishing filter" actually telling you? What security software do you have on the machine? This sounds like it could be a fake software scam
but first you may have to enable it. UKTSupport says Fn + F7 together turn it on/off
what is set as the default playback device?
well.... that does not appear on the Gigabytre site. Assuming its similar to the GA-8SMML (rev. 2.x (whoc IS there) then teh CPU support list is at <a href="http://www.gigabyte.com/support-downloads/cpu-support-popup.aspx?pid=1336">http://www.gigabyte.com/support-downloads/cpu-support-popup.aspx?pid=1336 </a> One problem though - this is an antique design and socket 478 processors are no longer made. You're going to have problems finding one
hate to say it Wim, I've seen ones that do. AND 3G SIM card receptacles which do... I've seen laptops which have antenna for all three running around the screen edge, all connected in the same way However, its rare.
that look about right. He touches it with his left hand at around 3:21 and then points at it later as Dave says. That look like the wireless card though it could be a bluetooth module
work through this <a href=-"http://kb2.adobe.com/cps/191/tn_19166.html">http://kb2.adobe.com/cps/191/tn_19166.html</a>
RE: Fujitsu Siemens Amilo li1705 Freezing when Moved
thats a new one Try removing the internal wireless card. It maybe faulty or loose
I assume you did the obvious thing and called the "3" Tech Support phone line? What did they say?
RE: Unable to receive or send E-Mails
likely to be an incorrectly set proxy in your internet connection - which is probably the result of a malware infection seems to be more common with Live Messenger, but the programs are closely linked read these two articles and work through what they suggest <a href="http://msn-errors.blogspot.com/2006/11/msn-messenger-error-code-80048820.html">http://msn-errors.blogspot.com/2006/11/msn-messenger-error-code-80048820.html</a> <a href="http://www.raymond.cc/blog/archives/2007/12/15/windows-live-messenger-80048820-and-extended-80048439-error-code/">http://www.raymond.cc/blog/archives/2007/12/15/windows-live-messenger-80048820-and-extended-80048439-error-code/</a>
just found strip-down instructions for the Acer One AOA150-157, and on that one to get at the wireless card you have to remove the keyboard, disconnect keyboard and touchpad ribbons, and then remove the top plate.I assume the One Happy will be similar, though not identical If you're not familiar with this process theres too much risk of damaging the keyboard lugs, or the motherboard ZIF sockets for the keyboard and mouse pad. Then you have to try and fit the ariel leads back onto the wireless card <a href="http://www.dalekeller.net/Other/Computers/AspireOne/Disassembly.pdf">http://www.dalekeller.net/Other/Computers/AspireOne/Disassembly.pdf</a>
as we don't know what kind of computer you are talking about then we can't advise you. As stated here many times before, we have many skills, but remote viewing and mind reading, are not among them If you can smell something though, it may well not be he PSU. They tend to smell of PVC residues AFTER they go bang. Its likely that the whole machine is overheating due to a build up of dirt and dust, and needs cleaning. If you don't know how to do that (and your post suggests you don't) then get one of our techies to come and sort it out for you Raise a job request at <a href="http://www.pciq.com">http://www.pciq.com</a>
RE: Ethernet Controller Driver
that "code 28" just means the driver isn't installed. If Terence can ID the machine (and operating system) then I can identify the required driver, its as simple as that
RE: Ethernet Controller Driver
just bumping this back up as it may have got buried by other posts Terence - we can help, but only if you can provide the info I've asked for. You say the machine carries a serial number - well the model number and / or product code should be on the same label
the manual on the Acer website doesn't give any clues. The wireless card will be hidden under one of the panels underneath the machine, but which one is anyones guess. One comment: "refurbished" usually means "rejected by previous owner as faulty". I wonder what happened with this one?
I haven't seen that nipple on a Dell in years. Did they use it on XP machines? Whatever, before doing anything I'd try another NEW mouse. Mice are disposable items - they break As a a rule, dont EVER install mouse drivers / software on XP or later operating systems. The OS has all the support you need, and installing the software just causes problems. Especially with Logitech mics (which install "Logitech Desktop Messenger" which is nothing more than a advertising spam program)
wireless mouse or cabled? ball mouse or optical? how old?
RE: Ethernet Controller Driver
I can ID it from either the model number or the product code model number is something like 123XYZ4567GB2 (if yours is a french model it may end in F or F2 or similar product code will be something like 123-666-4567 Give me either and I can probably tell you whats in it - and ID the driver What version of windows is it running?
what model is it and how old? the internal ariel may have become detached from the wireless card tell us the model and we may be able to find a manual which shows what to check Also - any chance of interference from other networks? Anyone else locally broadcasting on the same channel?
what happens if you try to uninstall it??? I'm guessing at a bigger background problem here. Please give us the full story
work through this <a href="http://kb2.adobe.com/cps/191/tn_19166.html">http://kb2.adobe.com/cps/191/tn_19166.html</a>
RE: Reformat my Toshiba Equium A200-1VO (PSAF5E)
problem is - no disks
RE: Reformat my Toshiba Equium A200-1VO (PSAF5E)
the link I posted was for a factory reset from the hidden image. Phil shouldn't need to worry about actually reformatting - the restore process should handle that
RE: Reformat my Toshiba Equium A200-1VO (PSAF5E)
read this <a href="http://aps2.toshiba-tro.de/kb0/HTD7C02140000R01.htm">http://aps2.toshiba-tro.de/kb0/HTD7C02140000R01.htm</a>
Liam This is a UK-based forum. There is no point posting your link-spam for a Texas company here The forum rules are NO spamming, NO link posting Besides which, what is the point in reopening a post from December?
RE: Philips mt1500 (dixon) motherboard ecs 945p-m3
just found this on a third party repository No guarantees that these are correct, or that they are even safe to download <a href="http://driverscollection.com/?H=945PL-M3%20%28V1.0B%29&By=ECS%20%28Elitegroup%29">http://driverscollection.com/?H=945PL-M3%20%28V1.0B%29&By=ECS%20%28Elitegroup%29</a>
RE: Philips mt1500 (dixon) motherboard ecs 945p-m3
The only way to be really sure is an inspection of the motherboard, which should give an idea of the sound and network chips used The main motherboard chipset is going to be an Intel 945P: that can be downloaded from the Intel website. As to graphics: if it has a graphics card it could be anything, if not then it'll be Intel 945P again
RE: Philips mt1500 (dixon) motherboard ecs 945p-m3
We've dealt before with this model with exactly the same question These have nothing to do with Philips except the CD writer happens to come from the Philips plant in Hungary and has the name stamped on it. They were built in Ireland specially for Dixons by a company who have ceased trading. As far as I can tell the motherboards were OEM specials built to Dixons own specs, so are not listed on the ECS/Elite site ALL support was handled by Dixons themselves through their "Tech Guys" - however now that site has been rebranded as "Know How" I can't see a link to ANY driver downoads I'd guess the board was a m-ATX variant of this <a href="http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?DetailID=831&CategoryID=1&DetailName=Feature&MenuID=16&LanID=9">http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?DetailID=831&CategoryID=1&DetailName=Feature&MenuID=16&LanID=9</a> but that is only a guess
RE: Packard Bell Recovery DVDs
should work with either Suggests to me that there is a fault with a batch of dvd-writers I still suggest a word with PB support
RE: Packard Bell Recovery DVDs
with something that new you'd best call them. Either call PB or if you got it from PCWorld speakl to the "Tech Guys" You've got a basic problem with a new machine and you need to get it resolved NOW. Essentially its faulty and needs to be sorted
RE: Packard Bell Recovery DVDs
what model of machine is it? how old? and And what operating system? I don't know of we can help, but we need more info before we try
RE: Error message on acer Aspire
get someone to look at it you have either failed hard drive corrupted hard drive virus affecting the boot sector of the drive raise a job request on our main page at <a herf="http://www.pciq.com">www.pciq.com</a> and one of our team should be able to sort it out for you I assume you have files on this machine you need to keep? If so don't try to fix this yourself: you may reduce the chances of getting your stuff back
an add-on to that last statement - 64-bit IE is really only included as a trial / demo to allow developers to play with it For serious browsing you are better off using the 32-bit version of IE, even when using 64-bit windows
You install flash from <a href="http://get.adobe.com/flashplayer/?promoid=BUIGP">http://get.adobe.com/flashplayer/?promoid=BUIGP</a> However I've no idea what you're talking about when you say "without having to change to another ISP". Why would you need to do that?
RTL8101 is a Realtek gigabit ethernet chipset, not a wifi chipset I suggest you go back and rethink what it is you're trying to download and get the correct drivers if you need more help please post again in a new thread giving full details of make / model of machine and operating system as your question is clearly not related to the existing thread
I wasn't aware Easy Transfer would work "backwards" to an older operating system
the manual for that machine is at <a href="http://support.ts.fujitsu.com/Manuals/ShowDescription_KMT.asp?DokuID=209380">http://support.ts.fujitsu.com/Manuals/ShowDescription_KMT.asp?DokuID=209380</a> but at present I can't get it to load I don't understand how defragging a machine can possibly affect the wireless settings. Do you mean defrag or something else?
this is a ten month old thread Little point in reopening it now
if it SAYS the hardware switch is turned off, then it probably is There will be an external switch somewhere, but where it is we can't tell without details of the machine
Alan this may give you a fuller explanation It deals with a machine giving three beeps, but its the same underlying problem: bad or loose memory <a href="http://www.computerhope.com/issues/ch000996.htm">http://www.computerhope.com/issues/ch000996.htm</a>
I'm assuming you've probably got an AMI Bios in that machine. If so two beeps indicates memory problems First make sure the graphcis card is properly seated (if your machine has one - you didn't identify the make/model of machine And then (this is lifted from the PCHell website 2 Short Beeps Your computer has memory problems. First check video. If video is working, you'll see an error message. If not, you have a parity error in your first 64K of memory. First check your SIMM's. Reseat them and reboot. If this doesn't do it, the memory chips may be bad. You can try switching the first and second banks memory chips. First banks are the memory banks that your CPU finds its first 64K of base memory in. You'll need to consult your manual to see which bank is first. If all your memory tests good, you probably need to buy another motherboard. More about beep and startup codes at <a href="http://www.pchell.com/hardware/beepcodes.shtml">http://www.pchell.com/hardware/beepcodes.shtml</a>
if you raise a job request at <a href="http://www.pciq.com/">http://www.pciq.com/</a> one of our engineers local to you can come and sort it out Fitting a new hard drive is relatively easy, the tough part is trying to retrieve lost data from the old drive. Is there anything on it you need to try to keep?
OK, you have one of these problems 1) hard disk failure 2) hard disk has become unformatted / corrupted 3) connection to the hard drive has come loose 4) incorrect boot sequence set in the bios 5) hard drive connector/controllers disabled in the BIOS given that this is a laptop (1) + (2) are the most likely causes you need someone to check the drive with diagnostic software and see if its recoverable. If not, then you need a new hard drive
please post your question as a new thread Please also give us the full model name: i3 is the type of processor, not a computer model We also need to know the version of windows installed on the machine
RE: Upgrade Packard IMEDIA X2416 to USB 3
whoever you are talking to doesn't understand what they're talking about PCI-Express sockets come rated as a speed multiplier. Theres a small 2x socket used for expansion cards, and a larger 16x socket used for graphics cards. If a m/b has PCI-Express it will have one 16x, and one or more 2x. Now what you need in your machine depends on whatever spare slots you have on the motherboard If you have a spare PCI-Express slot (usually fitted toward the middle of the board, above the other slots then you need one of these <a href="http://www.scan.co.uk/products/2-port-scan-hpu-300nc-v2-superspeed-usb30-%28nec%29-5gbps-pci-express-card">http://www.scan.co.uk/products/2-port-scan-hpu-300nc-v2-superspeed-usb30-%28nec%29-5gbps-pci-express-card</a> If you don't have a spare PCI-Express slot but do have a standard PCI slot (most motherboards have two or three of these) then you need one of these <a href="http://www.scan.co.uk/products/lycom-ub-125-usb30-%28nec%29-pci-external-2-ports-low-profile-host-adapter">http://www.scan.co.uk/products/lycom-ub-125-usb30-%28nec%29-pci-external-2-ports-low-profile-host-adapter</a> Take a good look at the metal connecting pins, look at your motherboard and see which kind of slot you have free. You may have such things as TV cards taking up one or more slots, soits important that whatever you get can fit into an empty slot
"ilivid Download Manager" is just that - a download manager for all these file-sharing bootleg sites like Megaupload A pointless piece of software Also the kind of software likely to be offered on warez sites in a hacked version with viral payload included. In downloading this crapware you've probably also got yourself hacked / virused.
RE: Upgrade Packard IMEDIA X2416 to USB 3
don't they come in two forms: one with a normal tower and the other as a "mini-PC" if you've got the tower version then the answer is "yes". For instance Scan have several different adaptors available. Which you used depends on whether the machine has a spare PCI or PCI-Express slot They also have some low profile cards as well which MAY fit the mini-PC version IF theres space inside - and IF theres a spare slot. There may not be
RE: PB laptop with a protected section of HDD
tracing the origins of the Aldi ones is often a problem They're all assembled in Germany at Medion's plant - but are sourced from several ODMs. However usually then turn out to be ...... FIC
RE: PB laptop with a protected section of HDD
just been on the FIC website and FTP site The support situation is even worse than I expected: not a single mention ANYWHERE of laptops or netbooks. They list tablets, motherboards, IPX (small form factor) machines - and thats it. Not a single hint that they make laptops The old PCG-FIC site has gone completely
RE: PB laptop with a protected section of HDD
FIC - First International Computer One of the bigger Taiwanese ODM (original design manufacturer) of laptops. They design and build laptops for other companies, often at a kit of parts for final assembly in local markets. That way imports only get charged import duty as electrical components, not as the higher-taxed finished product Although they're Taiwanese, most of the production is in China. They also make motherboards for desktops, though I've not seen many in the market recently. There are around 40 Chinese / Taiwanese ODM companies, most of whom you'll never have heard of. One you may have come across is Foxconn - responsible for much of Apples production
RE: PB laptop with a protected section of HDD
looks like the DOT SE2 is really an FIC machine, so you can expect tech documentation to be a bit sparse However I found this on Tom's hardware at http://www.tomshardware.com/forum/286131-30-packard-bell-memory-upgrade "Hello,How do you upgrade the RAM on a Packard Bell Dot SE? There are no access panels on the bottom of computer. Any advise will help." "1.Use a credit card or Screwdriver to remove the top edge of the keyboard at the 5 main indents (above F1, F4, F8, F12 and Ins Keys). Carefully lift keyboard forward and release the flat part of the cable by gently pulling the white connector forward until the flat blue cable pops out. 2. Undo all the black screws under the keyboard (a diagram printed on the metal case shows you how to do this). Store the screws in order for later. 3. Turn the machine over and the base should pop off easily with a little leverage. 4. The single RAM slot is now visible. Carefully prise the left and right metal holders apart and pull out the RAM, then replace and follow the steps back through." I assume you get at the hard drive the same way
RE: PB laptop with a protected section of HDD
1) which model of PB Notebook? That'll help us to find out just what you're dealing with in taking it apart 2) Really not a good idea to delete the recovery image. If the machine goes wrong PB tech support will expect you to run their recovery as part of the diagnosis process. If you can;t do that, they may give you hassle 3) I'm not convinced you'll be able to create a Ghost boot USB drive and then create an image on the same USB stick. Something you need to check, but I have my doubts 4) are your sure the machine has a "normal" hard drive and not a solid state one?
RE: Black Screen Freeze after New RAM installation
and the theory is, take of your shoes (or wear antistatic ones...)
RE: Black Screen Freeze after New RAM installation
you can buy PSU testers but as they cost the same as a new PSU, for a one-time check it would be a false ecoonomy to get one When you say disconnected the PSU - do you mean from the mains or from the motherboard? maybe a daft question but just clutching at straws. You have replaced ALL the motherboard power connectors? By the way - as an antistatic precaution the theory is its better to leave the mains lead connected, with the power "off" so the mains earth is connected. However that assumes you are certain the power lead is connected correctly - I've had experience in the past of extension leads with earth and live reversed. Not clever... Finally if you try booting with ALL drives removed, what happens?
RE: Black Screen Freeze after New RAM installation
they don't overheat - what tends to happen is that the electrolyte material goes off (they got the recipe wrong when they pinched it), swells up a "Blows" the top of teh cap (or sometimes the base). They're soldered on - not socketed Back to the problem Just how much dirt / dust is there in the CPU fan? How about in the case fan (if there is one) Just a chance that its overheating. If you fire it up with the side panel removed, does it still lock up? Is the CPU fan spinning OK?
download the correct version for your dongle from <a href="http://ask3.three.co.uk/srvs/cgi-bin/webisapi.dll/,/?new,kb=mbb,ts=mbb,t=casedoc.tem,case=obj%28594%29,varset_username=MBB:mbbUser">http://ask3.three.co.uk/srvs/cgi-bin/webisapi.dll/,/?new,kb=mbb,ts=mbb,t=casedoc.tem,case=obj%28594%29,varset_username=MBB:mbbUser</a> very strange for any files on one of those dongles to be virused. Where had you previously used the dongle? Which was the program that"blacklisted" the files?
RE: Black Screen Freeze after New RAM installation
back to stage 1 then Almost certainly a motherboard problem check the capacitors on the board - the drum shaped items with metal end plates. Do any of those plates look raised or "blown"? Any visible leakage?
RE: cross network cable between Vista and 7 (starter)
what do you mean by a "cross cable"? Is this a USB transfer lead, a crossover ethernet cable, a serial cross over lead, or a parallel crossover lead? What software are you trying to use?
not the same scenario, as you'll be Ghosting the entire drive, not using the PB recovery software. Not sure if the activation track will carry across. Only way is to try it and see. My guess though is that you'd stand a better chance using Clonezilla rather than Ghost
read this <a href="http://support.microsoft.com/kb/2118008">http://support.microsoft.com/kb/2118008</a> and this <a href="http://techie-buzz.com/softwares/money-plus-sunset-deluxe.html">http://techie-buzz.com/softwares/money-plus-sunset-deluxe.html</a>
RE: Black Screen Freeze after New RAM installation
unlikely if its freezing at startup You can try it though my guess is it'll crash mid-way through. If it dies crash theres a good chance the recovery partition will get wiped The memtest process is non-destructive. Try it first
RE: Black Screen Freeze after New RAM installation
try that Memtest86+ test that Dave suggested
RE: Black Screen Freeze after New RAM installation
thats the power supply for the BIOS memory settings. SO it WAS the BIOS scrambled, but not in the way I suggested Takes a lot to accidentally dislodge one of those CR2032 batteries - you sure the holder for it isn't damaged?
RE: can't get into my acer aspirer
to try to understand whats going wrong, we need more information Mainly, why did you need to reset the machine to factory settings? What was wrong that made this necessary?
first you should call "3" and ask for their help. What do they say?
the general name "L100" covered a lot of models using the same chassis but differing components To ID the machine we need the FULL name e.g. L100-456 We also need to know the version of Windows you are using
RE: packard bell laptop black screen
Harry how old is it? Packard Bell machines tend to be short-lived and usually not worth repairing if the motherboards go wrong
but even then, even with an identical machine, unless you use the Microsoft OEM preinstallation tools, Windows Activation will kick in and block the operating system from working as soon as you switch the drive between machines And you would need a windows product key for each machine Really not worth the pain
RE: Black Screen Freeze after New RAM installation
PS - if any of the other regulars here have any further thoughts, please chip in.
RE: Black Screen Freeze after New RAM installation
you have put the jumper back to the original position? if so then I'd say the board is trashed It can happen - especially with older boards. The FIC boards weren't reknowned for long-life They only really existed as way for FIC;s sister company - VIA - to sell it's P4 chipsets after Intel started playing rough over patents, scaring off the other board makers from using VIA chipsets the question to pose now is whether you can justifiably claim that the memory was initially faulty and took the board down, or whether the board blew because of something you did (like static) Hard to prove either way, and with an old machine probably not worth the hassle. The intrinsic value of a machine of this age is close to zero
RE: Black Screen Freeze after New RAM installation
and check the CPU and graphics card fans (if there is one) are connected and spinning - and not clogged with dust
RE: Black Screen Freeze after New RAM installation
have you tried resetting the BIOS with that jumper?
RE: Black Screen Freeze after New RAM installation
sorry posted before I saw that last post Reverse that change or you'll never get it booting. Leave that well alone just reset through that jumper So what do you actually see on the black screen? whats the last line of text?
RE: Black Screen Freeze after New RAM installation
re clearing the BIOS download the manual I linked to. Its a zip file. Extract the six pdf files. Open the one labelled pm4800-2.pdf Check the second page - where it says "clear CMOS" Make a note of the jumper position. You have to briefly move the jumper from "normal" to "clear" and then back again. Make sure the power is unplugged when you do this Then restart. It should complain about wrong settings, so you'll have to set time / date and possibly boot sequence in the BIOS
RE: Black Screen Freeze after New RAM installation
thanks for the reply That is shown on the records as using a motherboard from FIC - the P4M800M. Presumably this is the same as the P4M800 listed on the FIC FTP website (its back up at present, though how long for is anyones guess...) The manual is at <a href="ftp://ftp.fic.com.tw/motherboard/manual/socket478/p4m800/">ftp://ftp.fic.com.tw/motherboard/manual/socket478/p4m800/</a> That mentions a max of 2GB as 2x1GB slots, and nothing said about single / double sided. This is one of the later machines Time built before the whole lot went bust, so the earlier restrictions I mentioned don't apply. I'm afraid the simple answer is that probably you've blown the board with static. Its rare, but it does happen. However, try the usual diagnostics: try booting with mouse / keyboard unplugged, reseat all leads& cables When the machine freezes, what exactly do you see on screen?
RE: Black Screen Freeze after New RAM installation
PS - have you tried resetting the BIOS with just the original memory fitted? It could just be that the BIOS settings have got scrambled
RE: Black Screen Freeze after New RAM installation
whats the model number of the Tiny machine? I'll try ID the motherboard and see what the memory specs for were However, my guess is that you've blown the motherboard and probably the new memory as well. Presumably its DDR (not DDR2) which probably means its double-sided. Most of those old Tiny boards wouldn't take double-sided memory, so limiting them to 500MB / slot. Putting the double-sided in may have blown the board - and memory. Seen it before. However at present thats a guess - give me the model number (or if its a VERY old machine the Alpha code) and I'll try to dig further
posts on other forums are clear that this cannot be done
seemingly a duplicate enquiry
must be faulty though if it adds exclamation marks to every sentence
past problems with such questions mean we have a policy of not providing password cracking information through the forum Our service team have the ability to reset passwords while on site, but would require evidence of proof of ownership of the machine
RE: multimedia audio controller
"Tell us the manufacturer and model of the motherboard and we should be able to help you." Or maybe the make and exact model of the system
RE: keyboard error , press f1 to continue
try a USB keyboard
RE: keyboard error , press f1 to continue
the serial adaptor wont work for a keyboard - old keyboards used DIN connectors, not COM ports. Old mice used COM ports. The possible answers are simple Faulty keyboard (check the pins!!! / stuck keys) Damaged PS2 port Keyboard plugged into mouse PS2 port PS2 keyboard port disabled in BIOS The fact you're getting "keyboard error" rather than "keyboard missing" rather suggests a faulty keyboard
louise before we can help we need to know 1) which version of windows you have 2) do you have a Windows setup DVD? As Alan requested, please post your answers in a new thread
rather than repeat something that has been covered here many times before, can I suggest that you look over the old threads which already cover this subject - see <a href="http://www.pciq.com/computer_support_forum/internet_related_issues/">http://www.pciq.com/computer_support_forum/internet_related_issues/</a>
RE: esprimo mobile notebook keyboard error
this simple answer is - don't get infected in the first place. And you do that by having security software which actually works, and making sure its kept up-to-date For the last year or so I've been loading all the PCs I work on with a combination of AVAST, Threatfire and Windows Defender, and - so far - not one machine loaded that way has been notified to me as infected
RE: upgrading wireless drivers
but don't forget the old rule : "if it ain't broke, don't fix it" There could be a very good reason why Dell haven't posted a newer driver - like the current one works!
RE: Corrupt files, no file opens no image opens
have a chat with Ontrack and see what they say <a href="http://www.ontrackdatarecovery.co.uk/">http://www.ontrackdatarecovery.co.uk/</a>
see his other post for reply
I see our fame has spread to Mozambique You probably (and this explains your other post as well) have got infected with some kind of malware or trojan, and that is why the internet is slow and why your computer is slow I suggest you ask one of the specialist malware advice forums
please give us more details in what problems you actually see ...- but its probably a dead battery
RE: Corrupt files, no file opens no image opens
at a rough guess your E: drive crashed and the files became corrupted and lost The shop was able to recover the files - but they are still corrupted and unreadable. No amount of advice by us is going to change that Its a shame you went to the shop, as their recovery efforts may have damaged the changes of a professional drive recovery company from getting them back. It MAY still be possible - but depending on the degree of damage, prices start at around £1000 and go up from there Only worth it if those files represent a lot to you
past experience has shown there are too many variables for us to offer useful advice through the forum for 3G dongle issues. Its hard to diagnose these without actually seeing the machine working Two suggestions 1) call "3" yourself, listen to what they say and go through their diagnostic checks. They are better at this than your GF would have you believe: after all they do this all day, every day 2) failing that, place a job request for one of our team to visit you and attempt to fix the problem. However, if the fault is with the dongle or the network then even a callout will be a waste of your money But first - call "3" and listen to what they say
I think he means reload, rather than reboot. But HOW you do that depends on the model. Many PB laptops needs a set of CDs, some have a hidden partition. Without knowing the model we don't know However often when we get asked this, the wrong question is being asked. Generally the real problem is minor and does not justify a system reload. Hence my original question
hold on for a second This is an Apple Mac, and depending on model it may well require a Mac-specific drive ... which will come at a cost More details needed of model of machine
what did "3" say when you called them?
only the obvious - sounds like the drive has failed Six years is quite good for an optical drve
RE: Fujitsu Siemens Amilo li 1818 battery.
it would be worth a call to Fujitu support just to see if they recognise the symptoms, even if the machine is out of warranty
RE: Fujitsu Siemens Amilo li 1818 battery.
I'd be inclined to get the battery exchanged as faulty - or at least checked out by the supplier. You DO get bad ones from time to time What brand is it?
RE: Fujitsu Siemens Amilo li 1818 battery.
duplicate post
RE: Fujitsu Siemens Amilo li 1818 battery.
how long does it take to apparently "charge"? and what happens if you charge it fully, unplug it, then plug he charger back in? Does it still show a full charge?
RE: Siemens Se587 Wlan DSL routor cannot do port forwarding
why do you need to port forward? I've never seen that to be needed in the past with a Sony device.
just noted an error in my post I meant to say "They are NOT intended as replacements for cabled broadband"
Please note this is a computer support forum. NOT a place for people to make complaints about "3" or any other 3G mobile company The truth is that all the 3G network suppliers do a pretty good job when their products are used as intended - i.e. for providing mobile e-mail and comms for salesmen and similar itinerants while travelling. They are intended as replacements for cabled broadband. They don't have the data capacity , and never will do. If anyone has problems with downloading using a 3G dongle, then the answer is simple: GET A REAL BROADBAND CONNECTION
rebooting means turning it off and back on again I'm sure thats not what you mean Now can you tell us what the symptoms of the problem are, the model number, and the version of windows installed
strange think is, despite using the "Time Machine" brand as an advertising gimmick, we never used the Tardis as an obvious link. Maybe we couldn't afford it, maybe the BBC had more sense than to get involved with us.... We did try one commercial tie-in: we had a compact model that looked remarkably like one of those "Henry" vacuum cleaners. We painted one yellow with spots and were going to offer it as a Pokemon Pikachu branded machine. Happily common sense prevailed and it never got to market
if by "coffee type" you mean ring marks, then its likely that the liquid crystal matrix has been bruised by an impact, possibly against the lid. This often happens if books etc are stacked on the laptop If thats the case, it needs a new screen
FIC actually sold this as the K7M-400, and while its still listed on their website ALL links from it are broken. Even the FTP respository is dead However it appears eMachines also used this board, and as they are equally undocumented some kind soul has listed this board on an unofficial eMachines support site at <a href="http://www.e4allupgraders.info/dir1/motherboards/socketa/am39l_downloads.shtml">http://www.e4allupgraders.info/dir1/motherboards/socketa/am39l_downloads.shtml </a> Drivers are listed there. The site also lists a number of BIOS updates - DON'T USE THOSE on a Time or Tiny machine, as then the Windows XP preactivation will fail Following are alternative download sites <a href="http://www.viaarena.com/Driver/VIA_4in1_443v.zip">Chipset drivers</a> <a href="http://downloads.viaarena.com/drivers/video/KN_KM400/KM400_16942416_XP_wIShld_logod.zip">KM400 Unichrome graphics </a> <a href="http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=23&PFid=23&Level=4&Conn=3&DownTypeID=3&GetDown=false">Realtek AC97 audio drivers</a> Windows XP will put in a serviceable network driver: use that. Same with the modem
your user profile has been damaged in some way, possibly through a virus If system restore doesn't fix it, the simplest solution is to create a new profile, copy your documents to that, and then delete the old profile
that uses an old cheap motherboard from FIC - the AM39L However its been pulled off the FIC website - and they always referred to it under another name anyway I'm out at present but I'll try to get more info when I get back - but this board was poorly documented and my memory of it is failing. Will reply again later
RE: advent 4211-B notebook web cam won't turn on
According to UKTSupport Abbey is correct - its Fn+F6 for this one <a href="http://www.uktsupport.co.uk/advent/laptop/4211b.htm">http://www.uktsupport.co.uk/advent/laptop/4211b.htm</a> they seem to think its really an MSI Wind U100 - but they're not too sure!
RE: 3 dongle- birdstep technology?
sorry typo in that last post -Speedstep should read Birdstep
RE: 3 dongle- birdstep technology?
sorry but we can't confirm (or deny) that. Too many possible legal issues from commenting on a question of that type, especially as we don't know whats going wrong with this Speedstep problem. None of use so far have seen the problem, and I've yet to see it documented anywhere All I can suggest is that you call Speedstep and see if they can help Contact details are at <a href="http://www.birdstep.com/contact-us/">http://www.birdstep.com/contact-us/</a> The offices are all in Scandinavia, so the phone call won't be cheap
if its working its not the processor however, how do you know its working if you can't get anything on the screen?
get a new screen fitted its broken
"any ideas"? Yep call three before you do anything else
RE: Packard Bell switches on sometimes and boots up but other times does nothing
you're both correct, but I'll still stick with my prediction of capacitor disease as the likely problem P-B (before the Acer takeowver) bought a lot of their motherboards from Gigabyte - and they were very much made to a price. They used cheap capacitors which turned out to be Chinese fakes and failed prematurely. Both PB and Gigabyte refused to admit liability, even though Gigabyte would admit to the problem in private. I had a couple of stand-up rows about it with their sales guys at trade shows, but got nowhere (as you'd expect - but it made me feel better)
RE: Packard Bell switches on sometimes and boots up but other times does nothing
sounds typical of a failing motherboard which would be typical of a Packard Bell especially if it has a Gigabyte motherboard.... capacitor disease striking, at a guess
no help here This is a COMPUTER support forum Not a "how to break my phone contract" forum
RE: Windows7, Internet explorer 9
If Firefox is giving you problems as well, there is something more fundamentally wrong. Its not the browser, but probably some kind of malware messing the DNS resolution, or else a problem with the firewall settings Hard to say more without seeing the machine. However I think most of the other PCIQ members who post here will agree with me in stating that McAfee IS is more a liability than a help. In my view getting rid would be a good idea. if you've just installed it, then its quite probably the cause of your problem. To put it bluntly, in my experience the "real world" the McAfee AntiVirus doesn't work, and the firewall parts of the IS package has serious issues
RE: Windows7, Internet explorer 9
yep, you're right some application don't seem to download properly in IE9 - seems to be something to do with popup blocking Threatfire is another that won't download from the Threatfire page, but will from the CNET page. Sometimes the Adobe home page throws a wobbly like his as well. I've not found a way round it yet - except to use Mozilla Firefox instead. Anyone else seen this yet?
are you sure theres a webcam in it? UKTSupport doesn't list one for that model....
sorry - malformed link, try again <a href="http://h10032.www1.hp.com/ctg/Manual/c01035657.pdf">http://h10032.www1.hp.com/ctg/Manual/c01035657.pdf</a>
just for the record, there is a service guide for that model at a href="http://h10032.www1.hp.com/ctg/Manual/c01035657.pdf"> http://h10032.www1.hp.com/ctg/Manual/c01035657.pdf</a>
the one on the right of the top row, labelled "num lock" or "number lock" you may need to hit the Fn key at the same time
RE: my 3 dongle wont work on my windows 7 laptop
yes - speak to "3" they should have the answer
RE: Security warning box on bt/yahoo login page
yeah - BT must have changed something on their website, I've seen it on a couple of systems today. However I've just logged in using both IE9 and Firefox 4 and the message has gone: instead you just get a plain text interface, with no images Looks like something went wrong with the scripting on the page, and the site has been quickly sanitised AS you say - probably nothing much to worry about on the BT site, but if you saw it on another it could be an issue
replace the screen its faulty
RE: 3 dongle- birdstep technology?
sounds more like they need to replace it because its faulty... how old is it?
that model appears to be too old to be WEP-only However it may be limited to just WPA and not WPA2 Another point is that its B/G only - not N I've noticed that with some N routers then G with WPA/WPA2 won't work. Sometimes you to disable N on the router before some G wireless chips will connect using WPA... driver issues I guess though I've never had time to get to the bottom of it
These only cost around £230 when new hard to see how a repair can be cost-effective if a new board is required To be honest, even replacing simply replacing a faulty screen (even though its only a 13" one on this) would be over 50% of the original cost. these things are built as, and priced as, disposable
according to UKTSupport this has integrated Intel graphics, so a plug-in graphics card is not an option New motheboard required - or find someone prepared to ID the circuitry fault and repair the board, The basic problem is that its an Advent. 1) built to a budget 2) because these are rebadged items built by a third party, finding spares will probably be hard to impossible. So far I've not been able to ID the real manufacturer of this one
there are some hints and tips about open-source OCR software at <a href="http://googlesystem.blogspot.com/2007/04/open-source-ocr-software-sponsored-by.html"> http://googlesystem.blogspot.com/2007/04/open-source-ocr-software-sponsored-by.html</a>, but the truth is it still lags far behind the commercial stuff. However it may do want you need Try it and see
RE: Facebook not loading properly
clear your internet cache and then uninstall / reinstall Adobe Flash player
does it have a headphone socket?
download and install XP service pack 3 from this page http://www.microsoft.com/downloads/en/details.aspx?FamilyID=68C48DAD-BC34-40BE-8D85-6BB4F56F5110
right click the "My Computer" icon on your desktop Select "properties" You should get a pane saying (among other things) "Microsoft Windows Vista Home/Premium/Ultimate" (or similar) At the end of that it should list the most recently installed service pack
duplicate posting
windows update? antivirus update? other automatic update e.g. Adobe? BBC Iplayer? Filesharing program? the possible list is large You could be hacked by a trojan / mail bomber
RE: 3 Mobile Broadband ZTE dongle not detected
possibly best bet is to try reinstalling the software when the dongle is plugged in, it should appear as an extra pen-drive in Windows Explorer. Go into it and run the setup program there
check that your hard drives are plugged in properly
which xp service pack level has the machine been upgraded to?
RE: 3 dongle wont work with windows 7
like what?
RE: window root system 32 missing
please post your question in a new thread with full details of make / model of machine and version of windows
thats an absolute garbage statement The "3" dongles are no better or worse than any of the other phone companies. They all come from the same small number of manufacturers. The simple fact is that "3" probably sell more dongles and so get more complaints, but the proportion of complaint to sale is probably the same The reason why you see so many "3" problems on this forum is simply due to Google. The more who post questions here when they should be asking "3" (not us), the more Google highlights us.
RE: chkdsk rebooting on start up
its likely you have a failing or failed hard drive. If you need to get files off it I suggest you get someone professional to come and do it for you. As you can't boot the machine from a CD, it probably means that the drive is going to have to bre removed, attached to another machine and then attempts made at reading / repairing the data IF its still there
one thing I forgot to add The modem is a Conexant HSF item, so Windows update will find a driver for that.
That one has (for its day) a nice motherboard An MSI MS-6777. Originally marketed as the "Crush 18", its on the MSI website as the K7N2GM-L Links to driver downloads are at <a href="http://eu.msi.com/product/mb/K7N2GM-L.html#?div=Detail">http://eu.msi.com/product/mb/K7N2GM-L.html#?div=Detail</a> Got to be around eight years old, so probably well time to reload it! The recovery image is on a hidden partition on the hard drive - but that can only be unlocked with the correct recovery boot disk. If the drive has been replaced, then that image will be lost and reformating would be the only option. If you do run the recovery disk, note that the built-in modem drivers are locked to Supanet and will restrict dial-up access to any other ISP. Post again if you run into that problem
RE: Dell mini netbook overheating
PS - If it has Windows Ultimate running on it I'd be very very worried. These normally come with Win7 Starter edition. Anything with Ultimate on it has to be regarded as potentially bootleg. Which does beg the question - if it has been reloaded by a bootlegger, maybe they forgot the necessary motherboard drivers and power management software - which could cause a heating problem
RE: Dell mini netbook overheating
no such thing as a "refurbished" laptop or notebook. You can buy new machines. Or you can buy second-hand machines. Why are they second-hand? Because theres something wrong with them. These Dell Minis do seem to get hot, and it could be you have one thats worst that most. That probably why it was sold on. Not much you can do about it, short of taking it apart and making sure the cooling vents aren't blocked and that the heat-pipe is correctly fitted to CPU/GPU with thermal paste. My advice? Reject it as faulty, take it back to the shop and get your money back. Its not fit for purpose
RE: Packard Bell Imedia 2215 dv100
powering the machine up with the BIOS jumper set to "clear" can have rather unfortunate results. Like blowing the board completely. However in the case of this machine the board almost certainly was already blown. Nothing you can do is going to change that
RE: Time computers driver query
Sorry, in that case can't help. My records go up to the point the Time/Tiny operation went into administration. I'd guess that this one was built afterwards by the new "Time Factory" company. 00033EC01G8 IS the model number, while 0700-500-00033 would be the internal catalogue number for it. Note both have the same 00033 number. After they reopened they must have started re-using numbers as 00033 was originally the 00033MK09G3 - a Microstar based WinME machine - which this clearly is not. All I can offer is that with a motherboard code of EC I'd guess that the board is probably from ECS - but thats total guesswork and I've no idea of model. I'm afraid the only way to ID it will be to open the case and see if there are any identifying marks. However ECS boards often don't have these are they are sold under so many different brand names
RE: Advent 8117 won't switch on
only way to replace the port is to strip the laptop down, extract the motherboard, desolder that USB port from th emotherboard and solder a new one on. Far easier just to block the port off with a bit of electrical tape to stop you using it. If you need more USB ports get a hub and plug it into one of the remaining ports
RE: Time computers driver query
can you please recheck that model number? I doesn't match anything I have listed. I guess it could have been made by the "new" Time company after the financial collapse, but even then it would appear to have an incorrect model number: 00033 related to a Windows ME machine, which would have been coded G3 not G8 The "EC" motherboard designation matches nothing I'm aware of either. "FC" maybe?
this has echoes of problems from years ago which would happen if you had more than one scanner/camera plugged in at the same time. The wrong twain files would load up into memory and result in this kind of error. It would be helpful to know which version of windows the machine is running, how many (and what) cameras and scanners are plugged in, and any that are installed but not plugged in
just closing the thread
RE: Windows Vista Upgrade--Battery not being detected, Sony Shared Library not found
where did you get hold of a copy of Win 7 starter? Thats supposed to be restricted to volume builders only - you can't get it on disk except through TechNet or similar
don't forget that these cable modems are a real pain when it comes to allocating IP addresses. You HAVE to fire up the modem first, let it stabilise and then turn on the router. Do it the other way round and the IP allocation fails Then turn on the PC
OK, assuming it is just a file extension problem, then you need to download, unzip and then run this <a href="http://www.winhelponline.com/fileasso/jpgfix_vista.zip"> registry fix </a> However I suspect there is more to it than just that: I suspect some missing software may have to be reinstalled (thats the reason for Alan's question)
this may not be a file association problem, it could easily be a security settings issue within the mail program What happens when you try to view a photo that has been e-mailed to you? what error message do you get?
the balance of probabilities would suggest an fractured DC jack socket which is now arcing. BUT Richard is right - it could be any of the things he mentions, and an inspection is essential. Do not use it until its been checked: it is a fire hazard
looks like a driver update Heres the link "activated" <a href="http://www.knowhow.com/article.dhtml?articleReference=578">http://www.knowhow.com/article.dhtml?articleReference=578</a> thanks Jayne
RE: Date Switching back to default as soon as laptop switched off
flat BIOS battery, needs replacing Depending on the model of the laptop, that may be easier to say than do What model is it?
1) which version of windows are you running? 2) can you try to explain in more detail what you're trying to do - and what is going wrong?
RE: Blue screen error 0x000000f4
now I'm going to follow up on something Alan hinted at earlier. I find it hard to believe that a machine running Windows XP is still under warranty. Besides that, it looks to me as if the ST3160815AS is out of production. I'd be inclined to query whether that replacement drive is actually new. You've not said who this "service centre" who repaired it is, but I'm getting bad feelings from what you've said so far. What is the make / model of this computer? And is this "service centre" the manufacturers repair centre?
RE: Blue screen error 0x000000f4
I don't know where you got that info from, but its not from the device manager. In XP, just go into control panel > system > hardware > device mananger Then click on the + sign against "disk drives" and just give us the list from there
processors only burn out because theres an overheating problem. And theres a very big inhernt design fault in the cooling in these x3200 models. There isn't enough air going through to keep them cool. Replace the CPU with another and the failure is BOUND to repeat Having said that, its rare for a CPU to go as thermal cutouts protect it. Normally the motherboard will fail first. As I said earlier, I've rebuilt several of these into standard cases with new motherboards, keeping the existing CPU , which in all of those clearly had NOT failed
RE: Blue screen error 0x000000f4
check the hard drive for errors with the drive manufacturers diagnostic tools Which make / model of drive is it?
RE: Looking for XP drivers for a Time - 00601CM18G4. Can''t find anything anywhere. Cheers!
that is listed as using a variant of the MSI MS-6787 motherboard If you search the MSI website that brings up two options <a href="http://eu.msi.com/product/mb/P4MAM-L.html#?div=Detail"> P4MAM-L </a> <a href="http://eu.msi.com/product/mb/P4MAM-V.html">P4MAM-V </a> both look very similar, and the board will be an OEM derivative of these Downloads are available from those pages Basically it uses a VIA P4M266A Chipset and ProSaveageDDR graphics (integrated) Sound appears to be onboard VIA VT1616 (AC97) Nice simple one really The model breakdown shows this was supplied with only 256MB RAM. You really should increase this by another 512MB at least, especially as its using the RAM as graphics memory
RE: Looking for XP drivers for a Time - 00601CM18G4. Can''t find anything anywhere. Cheers!
I should be able to answer this when I get home and can access my files - please hang on till then
RE: 3 Dongle - works for 2mins then dead but still connected?
could be or it could be the USB port on her PC is faulty and putting out too much voltage, which could damage the dongle. Unlikely though Are you using it plugged directly into the computer or through a hub? DON'T use a hub
RE: 3 Dongle - works for 2mins then dead but still connected?
probably faulty As we've said before on so many threads on this forum - speak to "3" its their hardware and they should know how to fix it
I've only ever seen this when a USB device is plugged in. Normally either a pen drive, or more commonly a mouse. In my experience its always because the power management settings are set to "wake" on either mouse or USB activity. If thats not the case here then you really need to speak to them and see what they say. It could well be a BIOS error
which version of windows?
Chrstine If your laptop is an Advent roma 2001 then you turn the camera on and off by pressing the Fn and F11 keys together However the way you've phrased your questions makes me think its some other model. What model is it?
what - if any - USB devices do you have plugged into the machine? Unplug them and try again Known general problem if the BIOS is set to allow "wake on USB"
Packard Bell have a generic error in their recovery images which stop them working. Most models have a downloadable fix disk which will cure this Check on the PB website to see if you can find one for your model
apparently Three use two alternative servers: smtp-mbb.three.co.uk smtp.three.co.uk You should be able to use either for outgoing mail with yours existing e-mail account. You won't be able to use your "normal"servers as "three" (as Alan said) block port 25 to prevent spam. Your mail provider MAY have secure servers using port 465 - but you would need to ask them for their server names and authentication settings If you can, use webmail. Its easier
it should be possible to send out through "3"s SMTP servers using your existing e-mail address, BUT as Alan says you need to change the server settings in your software - and I also don't know what those should be There is another option - if your portugese mail provider has a webmail portal, use that instead. That bypasses any SMTP problems
who is your e-mail provider? It may be that you need to set up authentication before it will accept mails from network other than its own
at a guess an automatic Firefox update thats not compatible with the operating system the version of Linux on these is pretty old and I suspect may have issues with newer software To be honest if it was mine I'd be seriously thinking about replacing the OS with more mainstream version of Linux, maybe Ubuntu Ubuntu used to have a "netbook edition" which was optimised for these, but I believe that version has been incorporated into the Ubuntu mainstream release
what operating system? how much installed RAM? what other antivirus or security software do you have installed?
RE: Email reply shown on blackberry but not in outlook.
Do you have the Microsoft Outlook Hotmail connector installed? If you do, try uninstalling it
RE: Blue screen error 0x000000f4
the consensus seems to be hat this is a hardware error - NOT software, probably a problem with the hard drive or IDE chain, though I've found one reference where it was fixed by changing the BIOS battery Can't really say more without knowing details fo make/model of machine and version of windows. However one thing is for sure - formatting it was the wrong decision
its worse than that - the Trigem company was Borged into another company - Averatec - and as far as I can tell the Trigem products were effectively disowned What little support there is can be found on <a href="http://www.trigem.com/de/main.asp"> this site </a> a major problem is in being able to accurately identify the Trigem model number - which is NOT the same as the Advent model number
on checking this appears to be another of those orphaned Trigem products Not a good sign
better get someone to look at it difficult to make any specific comment as you don't give us any details of the actual model, but as a general rule Advents don't usually have a long lifetime and nor do all-in-one of small form factor systems. Presumably as this is an XP machine its 4-5 years old at least. If the motherboard has gone (as is possibly the case) then a replacement may be very hard to find
RE: 3 dongle- birdstep technology?
you need to speak to "3" its software that they use with their dongles
speak to "3"
1) I didn't call you obtuse. I said the fix for WMI problems was rather obtuse 2) I'm glad you think you've fixed it, however past experience is that WMI errors are jsut what you can see of much deeper lying kernel problems. You can hide the symptoms by deleting the contents of the WMI folder, but the core problem is normally still there As for the rest of your rant I'll treat that with the lack of attention it deserves
you are getting WMI errors YOU are not going to fix that. Its too obtuse for you to resolve. Back up your files and then reset the machine to factory settings and then run the updates, and then copy back your files Far better than getting stressed about the problem
RE: toshiba EA60-181 MODEL NO.PSA67E-OONOOC8
please don't double post
RE: toshiba EA60-181 MODEL NO.PSA67E-OONOOC8
it needs inspection to see what is wrong However as you are in Saudi Arabia we are unable to do that for you. I suggest you contact a repair company more local to you
and which service pack - and what make / model of PC
RE: 3 zte m112 dongle failure..
the partial restorations rarely work properly. They leave all kinds of orphaned and incorrectly versioned files lying around Back up your files, wipe it and start again You'll probably find the trojan has scuppered the networking software. Trying to resolve that kind of problem is more an art than a skill. Save your time and just set it back to factor settings
RE: 3 zte m112 dongle failure..
you'll have to check the website of the service provider to see if any software is available for download. Its ISP specific so you need your ISPs (3?) specific download having said that, if the dongle is not recognised then it still wont work even with the software. Whch beds the question: when its plugged in, have you checked the device manager to see if any "unknowns" are listed? Also have you tried other USB ports?
RE: 3 zte m112 dongle failure..
find some other way to connect the machine to the internet and then use windows update to install ALL essential updates. Make sure Vista service pack 1 and 2 are both installed. The dongle software probably needs both to work The 3 support team should know this One point though - those ZTO dongles can take a long time to be recognised through plug-n-pray. I've known them to take nearly ten minutes before the dongle is "seen" and the drivers installed
use system restore to return the machine to a date before it went wrong details of how t run system restore are <a href="http://support.microsoft.com/kb/306084"> here </a>
PS - please reply in THIS thread. Please don't start another new thread
sounds like the file assocation for exe files has been corrupted which version of windows is the machine running?
it may be faulty speak to "3"
please give us the FULL error message including those "codes"
CM this thread is over a year old Its dead, like a Norwegian Blue parrot
RE: No Audio Device - Sound Card Problems - Help Please!
OK, two points here 1) the hi-def audio drivers will not work until XP SP2 is intalled. You need to install that, remove any sound entries from device manager, install the Realtek Hi-def drivers (preferably from the HP website) and then reboot. It usually errors and says it can't find the drivers - cancel the error and setup will continue and usually work. 2) There appear to be TWO audio devices on this machine: besides the Realtek hi-def chip the Radeon Graphics chip as a hi-def audio channel built into the HDMI output. Usually windows selects this as the default output and it has to be manually changed to the Realtek one. As the HMDI output isn't connected then theres nothing for it to output to: hence the "no device" error
RE: Open and play downloaded MP3 Audio file
If you downloaded a supposed MP3 file that windows cannot open, but can open other MP3 files then I'd bet that either 1) the file is corrupt or 2) the file is actually a virus or trojan and not a music file. Theres a lot of it about
RE: I Book won't start up. Error code 25TF1/4:
the consensus on the web appears to be that this could be a failing hard drive, or a failing SATA bus on the system board There are several hits if you Google it
before you do anything else check with your ISP as to whether the have a problem. or were they doing any engineering work on the line 02:53 in the morning is a typical time for routine servicing at the exchange
RE: im trying you before i call them
and PS PLEASE don't start a new thread for every reply you make. Just simply reply in the existing thread
RE: im trying you before i call them
well try them its their dongle, their contract and they should know more about it than us. It may be that the thing is faulty - in which case the sooner its resolved the better But you MUST phone them - e-mails or posting on websites will get you nowhere with them. Use the phone
I strongly suspect the windows update included an incorrectly detected synaptics touchpad driver - which doesn't work IF so it needs a driver rollback or system restore - but that needs to be done from safe mode as normal windows wont work - hence my question
have you spoken to t-mobile's support phone line? what do they say? that should be your first place to check
I'm sure there will be a clause covering offensive & obscene language
your IP address is 86.147.5.210 your ISP is BT would you like us to complain to your ISP about breaking its terms of service? We can do it here http://bt.custhelp.com/app/contact/c/346,3024
will it boot into safe mode? or will it let you get into the "repair windows" routine by tapping F8 at startup?
RE: Optical Disk DVD rewriter Drive missing
if its less than a year old why on earth are you not claiming on the warranty????? as for the other points 1) you do NOT need the TalkTalk software 2) when you talk about scanning the mails you miss my point about Incredimail. The problem is that it actually installs a host of junk software as part of its installation / setup /update routines
RE: Optical Disk DVD rewriter Drive missing
thats actually the same fixit tool that didn't run before, even though its on a different webpage if that can't fix the problem I think you have to assume the drive has failed A word of advice not related to this problem: get rid of Incredimail. Its a horrid program that will put all kinds of scamware on the computer A good idea to get rid of the TalkTalk software as well: that stuff simply slows you down
RE: Optical Disk DVD rewriter Drive missing
forget the Windows updates What other software have you installed between then and when it went wrong? Especially important are CD / DVD burning / ripping software, CD imaging programs. Even anything you installed and then removed. If the drive hasn't failed, then the problem is with one of those programs, expecially if its an old version
RE: Optical Disk DVD rewriter Drive missing
I wonder what happened there... that was a live link before! lets try again <a href="http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us"> http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us </a>
yo don't say which version fo windows you have on this machine, but the last one of these dongles I had to sort out wouldn't work (on a Windows XP machine) until XP Service pack 3 was installed
RE: Optical Disk DVD rewriter Drive missing
it could be that your optical drive has failed it could be that another piece of software has corrupted the filters settings in the registry. Typically CD/DVD ripping or burning software will do this: either out-of-date burning software, or incompatible ripping software Anyway, try going to <a href-"http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us"> this web page </a> and run the Microsoft "fix" tool you'll find there AS an aside - uninstall that driver updating software ASAP. Most of those cause more problems than they fix, and usually fail to work properly
RE: advent built in webcam not working
According to the writeup from <a href="http://www.uktsupport.co.uk/advent/laptop/6651.htm"> UKTSupport</a> this appears to be another orphaned model from ECS / Uniwill - the F71IL1 Of which there appears to be no support page at all on the Uniwill site.... (much to be expected really) So some ideas 1) the camera is turned on/off on this model by using the Fn and F11 keys together. Have you tried that? 2) try reinstalling the camera drivers from the utility CD which came with the laptop 3) this is a bit of an off-the-wall idea,and clutching at straws, but it may help. SOME early Windows Vista laptops had a bug whereby if there were any images in the "Pictures" folder created by a camera other than the webcam, then the webcam stopped working. This was usually a problem with Acer Orbicams, but I've heard of other machines doing it as well. The solution? Create a new folder called "Photos" or "Pix" or similar, and move all the photos into that. Then see what happens
I meant what happens if you restart the computer and try again? Thats all that "reboot" means
if the battery has failed, then its failed. You'll need a new one - if you intend to use it on battery power As to cost - Google it. Plenty of people selling laptop batteries online
RE: Chipset drivers for TIME pc
that specific model is not listed on the old database However the JM models all used variants of the MSI MS-7062 motherboard. As far as I can tell they were all fitted with the VIA KM266 Pro chipset MSI list three variants of this motherboard on their website <a href="http://eu.msi.com/service/search/?kw=ms-7061&type=product"> here </a>. I don't know which is the correct one but its probably the KM3M-V They will all be similar anyway - only the graphics drivers may change That motherboard has onboard VIA/S3 graphics, but a graphics card may have been fitted. If so I have no way of telling what it is, but Time rarely used nVidia cards: they tended to stick with ATi 9200/9250/9800 variants If any modem is fitted then it will almost certainly be a Conexant HSF item, Windows update will find a driver for that
as you don't mention the model of you laptop it is very difficult to give correct advice
Rachel you really should speak to "3" as this appears to be an issue with their drivers
what happens if you do what it says? if you get the same error then you have and another program installation go wrong. Can you identify what that may be? Have you had any abortive installations?
my guess would be either a fulty USB port of overheating graphics cchip
then assume tis faulty and speak to "The Tech Guys" THEY are responsible for warranty support for Advent machines
call tbe "Tech Guys" and claim on the warranty Sounds like its faulty
curiouser and curiouser how coem you can access that and I can't? - and apologies to the poster if I'm wrong
I think it its a failed attempt at linkspam to a videocam porn site. Probably got censored by the admins without them realising the post was gibberish. Googling the user name brings up multiple cam sites
not sure exactly what you mean - but the simple answer is to speak to whoever supplied the dongle. Presumably "3", though you don't say
sounds like a cooling fan failure Will need to be stripped down to be sure. There is a risk the motherboard may now have overheated and failed. Until you get someone to check it you won't know
it nay be worth posting your problem <a href="http://discussions.apple.com/category.jspa?categoryID=149"> here </a> as I suspect you're pushing the limit of our knowledge The way its supposed to work is that the iPod acts as a backup to the data on the PC, it should be possible to synch back the files from the iPod TO the PC. However I'm loathe to suggest how to do it: try the Apple forum I've linked to above
<a href="http://www.youtube.com/watch?v=UMT0XFxJLrY"> try this </a>
so many variables at play distance quality of the phone line quality of the internal phone cables number of extenstions in the house / how many other devices are in use electronic noise bad ADASL filter incorrectly fitted ADSL filers Sky Boxes (Sky installtion fitters have a habot of connecting the Sky Box phone line straight into the phone socket rather than into a filter) What can you do? replace the filters and make sure they are correctly sited ask BT to supply an Iplate and fir it on the master phone socket. it isolates the bell wires and so helps to reduce inductive noise down the phone line (e.g from old neon lamps or lumpy electric motors) consider updating the router (if its old) look at the state of any extension cables used inside the house. Are they split or frayed? Are they coiled? (Coiling causes inductive resonance down the line - more noise) Having said all that, 3 miles is pretty much on the limit for ADSL,and you have to consider that the cable is probably not in a straight line. If it has to dogleg someone then you are probably getting as good as you are likely to.
just killing this from the action list
duplicate post - please use other thread
is this on a PC or a Mac?
RE: Packard Bell Imedia 2215 dv100
it should be possible, unless the machine is so old that its not possible to find a compatible board. THAT depends on what processor & memory the machine uses, at present I can't find a spec for it so can't give a useful answer However you'll be looking at a minimum of around £50 parts cost for the board, plus any replacment memory, plus the labour time required (hard to judge that as it may require windows to be reloaded, it may not) If the machine is old, then the economics are debateable As for the data, it should be possible to mount the hard drive into a caddy and plug it into a new machine
We are unable to help You need to speak to whichever phone company supplied the dongle
RE: Drivers for Time computers
USB or PS2 keyboards?
RE: Drivers for Time computers
Note PLEASE DO NOT MAKE ANY MORE POSTS TO THIS THREAD as its around two years old and any new posts may not be seen: the system does not bring new posts to our action list PLEASE post any new questions in your own NEW THREAD
that site does not even have its won speedtest software: its been downloaded / copied from speedtest.net Its a badly designed website that appears to have been thrown together in a hurry. I would regard it as a risky site to go to.
RE: Drivers for Time computers
its quite probably simply a faulty keyboard Try another
sounds like either overkeen security software, or some kind of system hijack. Or maybe someone else with access to the machine thinks you're spending too much time online
you need to speak to your ISP in Quatar and ask if they have any updated software very little we can do do help
links for malware removal / cleanup programs MAKE SURE YOU READ THE INSTRUCTIONS these programs can damage your machine if misused hitman pro http://www.surfright.nl/en/hitmanpro atf cleaner http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25 ccleaner http://www.filehippo.com/download_ccleaner hijack this http://free.antivirus.com/hijackthis/ autoruns http://technet.microsoft.com/en-us/sysinternals/bb963902 dial a fix http://wiki.lunarsoft.net/wiki/Dial-a-fix combofix http://www.bleepingcomputer.com/combofix/how-to-use-combofix smitfraudfix http://siri.geekstogo.com/SmitfraudFix.php pcdecrapifier http://www.pcdecrapifier.com/download malwarebytes http://www.malwarebytes.org/ spybot http://www.safer-networking.org/en/download/index.html spyware blaster http://www.javacoolsoftware.com/spywareblaster.html superantispyware http://www.superantispyware.com/ emsisoft http://www.emsisoft.com/en/ active ports http://www.tucows.com/preview/213738 adsspy http://www.bleepingcomputer.com/files/adsspy.php process explorer http://technet.microsoft.com/en-us/sysinternals/bb896653 nirsoft http://www.nirsoft.net/ secunia http://secunia.com/vulnerability_scanning/personal/ unlocker http://www.filehippo.com/download_unlocker/ security essentials https://www.microsoft.com/security_essentials/ threatfire http://www.threatfire.com/ immunet http://www.immunet.com/free/index.html tdsskiller http://support.kaspersky.com/faq/?qid=20828 unhookexec.inf http://www.symantec.com/security_response/writeup.jsp?docid=2004-050614-0532-99
boot into safe mode delete your browser history use ATFCleaner to delete temp files use CCleaner as a followup for the same reason run the 30-day free version of Hitman Pro then run Smitfraudfix then run Combofix then run Malwarebytes Antimalware if you know how to use them, use HijackThis and Autoruns to check for rogues running at startup finally, stop then restart system restore Make sure your antivirus software is up to date - and do a full scan I'll give the download links for those programs in the next post
probable hard drive errors or corruption <a href="http://support.microsoft.com/kb/952272"> try this </a>
speak to "3" maybe they've throttled your bandwidth under "fair use" terms
which version of windows? which card have you fitted? are the drivers for the new card installed? which socket have you plugged the mike into? Which colour, and is it on the new card? were the drivers for the existing card uninstalled? have you disabled the on-board sound on the motherboard? does the machine have high-definition graphics - if it does the associated sound ouptput may be set as default in error which sound device IS set as default?
the answer to that is that it may do. We don't know for sure as none of us have had to try it I suggest you contact Slipstream and ask contact details are <a href="http://www.slipstream.com/about_us/contact.html"> here </a>
RE: 3 Dongle Connection Problems
you'll probably find there are too many people competing for bandwidth at you local phone mast What can you do? Complain to "3"
newer Intel chipst probably OK, but more chance of hitting driver problems
RE: Kodak ESP 3250 All-in-one Printer
what paper are you using? what print quality settings are you using?
"Please contact if interested " How??? Where??? please place a job request at www.pciq.com
should be pretty much a simple swap out - both boards use the same Intel chpsets. Only hassle maybe that you will have to install different sound drivers - O'm not sure if they use the same codec chips Besides that, when you reboot after putting the new board i, you WILL have to activate Windows as the SLP activation string will be lost. You'll have to go through the phone activation routine and change the product key to the one on the licence sticker on the machine. Its all pretty straight forward
Don't buy the Asrock one Won't make much difference which of the other two you get. MSI tend to be longer-lived, but theres not much in it. Giga-byte have improved their quality a lot in the last few years Get whichever your supplier has in stock - but don't get the Asrock
I;d probably use one of these - should be a straight swap out <a href="http://www.scan.co.uk/products/gigabyte-ga-g31m-es2l-ig31-express-s775-pci-e-%28x16%29-ddr2-1066%28oc%29-800-mhz-sata-ii-micro-atx">Gigabyte GA-G31M-ES2L </a>
OK, so its a cheap Intel G31/ICH7 board Something on it is probably overcooked Replace it, along with a new CPU cooler. Parts should be less than £60
sorry - I thought this was a laptop? Now I'm confused what you just described sounds more like the southbridge. Its hard to offer more suggestions without seeing a picture of the motherboard
probably impossible without replacing whole motherboard - and thats probably too expensive it all depends on make / model / variant of machine
when you removed the heat pipe to get at the CPU, you would have also dislodged the cooling contact for the graphics chip. Did you reseat that correctly, also use new thermal paste / grease - same as for the CPU?
it wont right itself stripping it down and clearing the air vents and fan MAY solve the problem, however I doubt it. Once a graphics chip has got that hot its usually too late to fix
probably the graphics chip overheating
UKTSupport says this is really a rebadged ECS G335 Try downloading and reinstalling the sound drivers. These can be obtained from <a href="http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?DetailID=588&CategoryID=3&MenuID=58&LanID=8"> here </a>
Mark when you say " just interested how you can live in manchester in the m11 area.??? manchester is manchester, m11 is bleedin london to cambridge.??? unless ya got a house 125 miles long, ya pullin our legs" - just who are you talking about?
RE: chip level repair and fix training course
a quick Google suggests the place to go for this kind of training is India Plenty of places there offering this kind of thing. I've no idea how good hey are though so I'm not going to post any links. Important point to remember is there is little call for this kind of skill: usually motherboards get replaced or whole systems get replaced. teh cost of labour makes circuit board repair fairly uneconomic The two exceptions are: 1) high-end laptops where spares are not available 2) old but mission-critical systems e.g. controller gear for power plants, o military systems
RE: chip level repair and fix training course
I'm sure this thread dates from Jan 2010
RE: unbale to log onto the Internet
uninstall the Norton software, reset the Windows firewall and see if it connects if it does, and IF the Norton subscription is current, then reinstall Norton however as a general comment, the Norton firewall is a pain. It often misconfigures during instalation
RE: laptop keeps shutting down
explain to us what you see as it restarts
RE: laptop keeps shutting down
do you meant the computer keeps restarting (rather than simply windows)?? If so its usually a sign of overheating, which needs a stripdown and clean-out to remove any accumulated dust and grime theres a couple of possible problems though 1) Acer laptops aren't especially known for reliability: they do tend to suffer from motherboard failures 2) the default graphics on these appear to be Intel, but SOME appear to have the dreaded nVidia graphics chips. If so, the problem may be due to that chip's solder contacts failing. That IS fixable, but at a price, though not many can do it without seeing the machine its impossible to tell I suggest you raise a job request online at <a href="http://www.pciq.com"> www.pciq.com </a> and let one of our team look at it
RE: cannot get pictures to print from camera on easy dock
before anyone can try to helo, please advise make / model of camera version of windows what software you are using to try and access the camera
plug it in, the software should autorun and install automatically just follow the on-screen nstructions
PS - the documents say the 258KA2 uses a standard CR2032 BIOS battery
A BIOS upgrade won't fix this. When you say "changed the battery" do you mean the BIOS battery? Thats the most likely cause. If not then then probably the motherboard is failing. Remember this machine is at least six years old If you need to replace the BIOS batter, its under the mini-PCI slot used for the wireless card (if fitted) support page for the 258KA0 is <a href="http://www.uniwill.com/UserDownload/258KA0/258KA064.php"> here </a> Hopefully its close enough to what you have some key points 1) if you flash the BIOS you lose the SLP keys in the BIOS and so windows pre-activation will fail 2) Time documented this as a UNIWILL 258KA2 That does not exist on the Uniwill support site though the 258KA0 does. They are probably similar, though I don't know for sure 3) I do not have an update BIOS available for this, nor is there one on the Uniwill site You won't find one anywhere else
that motherboard already has eight USB2 ports on it Do you really need more?? Do you have a problem with the exisitng USB ports? when did you get the error? In windows or while the system was still booting? Do you know which chipset the card uses? And as Richard asked, did you install any software (you shouldn't need to)
there are various programs which can sometimes recover deleted items one of the best is Recuva - try that <a href="http://www.piriform.com/recuva">http://www.piriform.com/recuva</a>
ask whoever supplied the dongle
<a href="https://www.google.com/support/bookmarks/bin/answer.py?hl=en&answer=175117"> instructions page </a> easy to find with a Google search
RE: Recovery CD for a Toshiba Equium L100-186 laptop
2010? I think it was 2009!
If you have a Google account it is possible to store bookmarks within the Googel account and access them from any machine If you have the Google toolbar installed it makes it easier Instructions are available once you are logged into a Google account. Personally I refuse to use the system: the idea of someone as powerful as Google having access to all my internet interests somewhat disturbs me
Quite likely the CPU fan is life expired
contact us through <a href="http://www.pciq.com"> www.pciq.com </a> and place a job request there NOT through this forum
RE: My main computer which runs Outlook receives only two thirds of my emails since I got an IPAD
there is then in that you end with duplicate "unread" mails on each machine, each of which have to be independently actioned: in this case you'd end up with three copies to delete With IMAP an action on one carries through to all the others, so no duplication of effort
RE: My main computer which runs Outlook receives only two thirds of my emails since I got an IPAD
PS - its well worth checking this with BlueYonder support first, just in case
RE: My main computer which runs Outlook receives only two thirds of my emails since I got an IPAD
apaprently BlueYonder does support IMAP IMAP is a system where the devices synchronise with the the e-mail provider rather than simply downloading them You've have to delete the existing email accounts on the iPad and PC, but -I believe - not the Blackberry. Ive never set up BlueYonder this way, but another web site says the required settings are Incoming settings User name: Joe Bloggs Password: abcdefg IMAP server: imap4.blueyonder.co.uk Port: 143 Security type: SSL Outgoing settings SMTP server: smtp.blueyonder.co.uk Port: 465 Security type: SSL Username: Joe.Bloggs@blueyonder.co.uk Password: abcdefg
RE: My main computer which runs Outlook receives only two thirds of my emails since I got an IPAD
The iPad is collecting the mails off the server before you can read them The way forward depsnds on whether or not you mail provider can supply mail in IMAP format rather than POP3 Who is your e-mail provider?
that gets rid of PART of the "live" infection. But it does not get id of the downloaded infective agent, or the registry keys - so it'll just come back a while later You have to use a systematic cleaning procedure to be sure
16-bit subsystem error? check your machine for a rootkit try Hitman Pro followed by Combofix and Malwarebytes Antimalware <a href="http://www.surfright.nl/en/downloads"> Hitman Pro </a> <a href="http://www.bleepingcomputer.com/combofix/how-to-use-combofix"> Combofix </a> <a href="http://www.malwarebytes.org/mbam.php"> Malwarebytes </a>
dunno why changing those files should make any difference, but the BIOS update makes a lot of sense. Makes you wonder why they didn't get it right first time
1) when you have just one SODIMM fitted does it matter which slot you use? Have to tried both cards in both slots, both singly and one at a time? One slot may be faulty 2) do both SODIMMS have the same model number? 3) Look for a BIOS update on the Fujitu website. if there isn't one, mail their tech support and ask. It may well be a known compatibility problem 4) Try another brand of memory Please -when you reply, please stick to the one thread. Creating new threads each time you post is not helpful, and to be honest, for us trying to help you it makes it very difficult to see the whole story
another duplicate psot
something off about the configuration of that machine on the <a href="http://uk.ts.fujitsu.com/rl/servicesupport/techsupport/lifebook/AMILO/Amilo-L/Amilo_Li1705.htm"> spec page </a> there are some strange comments about the memory "system will accept 4GB of DDR333 or 400 memory or DDR2 400/533/667 memory " later "2 SO-DIMM memory slots (no memory on board) Up to 2GB DDR2 RAM 512/ 1024MB memory modules 533/667MHz" when I see that I know theres something wrong. They've made a mistake in the manual -and if they make one, they may have made two. I suspect max memory on this machine is actually 1GB best get onto Fujitsu and see what they say. Could be you need a BIOS flash to make it work. Could be you have a fault SODIMM socket. Could be the wrong brand of memory (yes that really happens)
compatibility issue with the brand of memory or the max that machine can handle is 1GB what brand / model of memory is it?
duplicate post
duplicate post answered on other thread
In Internet explorer Right click the tool bar and make sure "menu bar" is ticked then select view > zoom > 100% (or whatever) Firefox is similar view > zoom > zoom in (or reset)
probably dead motherboard note - probably
actually just found <a href="http://discussions.apple.com/message.jspa?messageID=10398113"> this </a> Its not an answer, but may give some pointers But please - call that "3" support line. Its your quickest solution
PS - I'm unable to find any reference to that specific error on Google (unless you've mistyped it) Makes your call to £ even more important- don't think we can help
have you spoken to "3"? what do they say? their support phone line should be your first source of help for this
RE: dongle not connecting directly to internet
you probably need to download newer, compatible software Have you checked the "3" website? You'll need to make sure you get the correct software version for the make / model of your dongle
these are the instructions off the 3 website work through these one by one and see what happens Try them ALL please before posting again If you have trouble installing your dongle try these steps: Switch off your computer by selecting Start, then Shut Down. Make sure the computer fully shuts down and don't use ‘Standby' or ‘Hibernate'. Disconnect your dongle from your PC. Switch on your computer back on, log in, and wait for Windows to load up fully. Plug your dongle directly into one of your computer's USB ports. Do not use the modem with any USB hub. Wait for 30 seconds for either the dongle installer to start or the 3 dashboard to load. If nothing happens: Try plugging the dongle into a different USB port on your computer. Try using the USB extension cable that came with the dongle. Sometimes the cable makes a better connection to the PC's USB connector than the dongle on its own. With the dongle plugged in go to My Computer. You should find drive called ‘3connect'. Right click on this drive and then click on ‘Autoplay'. The 3connect software should now load. With the dongle plugged in go to Control Panel and click on Device Manager. Expand the ‘Universal Serial Bus Controllers' heading. Right Click on the ‘USB Mass Storage Device' and select ‘Uninstall'. Then go to ‘Action' and ‘Scan for Hardware Changes'. The dongle should now be detected.
couple of different programs to use <a href="http://www.memtest.org/"> memtest 86+ </a> <a href="http://www.softpedia.com/get/Tweak/Memory-Tweak/Microsoft-Windows-Memory-Diagnostic.shtml"> Microsoft's memory tester </a> From the way you are talking though I get the impression you've not been contacted about the job? A chap called Colin should have made contact by now
nothing stopping you at all. worth a try interestingly, machines with defective memory WILL often boot up using memory boot disk. Windows can't handle the defective memory, but the limited operating system of the check disk can, Until the check starts running...
that was my guess in the first reply anyone running a sweepstake on this one?
hope he reads the forum
RE: TIME computer, Error CDBOOT code 5, on Windows XP sp3
no - the problem is nothing to do with it being a Time system, or having Time software its purely that the hardware can't cope with the boot sector system the disk uses as to Linux - impossible to preguess that. Some may work, some may not. Until you try it, its anyones guess
Mike its supposed to be escalated to the next engineer after one hour Did you raise a request for a specific engineer or a general request for anyone? If the first, raise a second request based on the latter
do what I said in my first post If its urgent, hire one of our engineers to do it for you. He/she would be able to fix it - or at least recover the data Raise an online job request at <a href="http://www.pciq.com"> http://www.pciq.com </a>
so presumably you're running some kind of virtual server session on that PC? Is it the virtual copy of windows thats crashing or the real copy?
RE: Drivers for Time computers
just bringing this back up the list as its got buried due to the age of the thread and otherwise brian m won't be able to see it. To reiterate: I don't have access to the Time serial number analysis. All I can check against is the model number or product code, one of which (often both) will be on the makers plate on the back of the machine. If you give me that, I can help
for reference, theres a fairly comprehensive list of STOP! errors at <a href="http://aumha.org/a/stop.htm"> http://aumha.org/a/stop.htm </a>
if nothing else has been changed on the machine, my first assumption would be 1) bad memory 2) corrupted hard drive 3) failed hard drive or hard drive controllers together the messages suggest problems with the page file - which could be caused any of the above three solutions a) download a memory check tool and check the memory for errors b) boot with a live CD and run CHKDSK /R on the hard drive c) identify the make/model of the hard drive, download the relevant diagnostic disk and scan for errors
RE: Amilo li1705 freezes/reboots
but - in this case - what you said was wrong. May work on another machine, but we were not dealing with another machine: we were dealing with THIS machine, which clearly had a broken motheboard
RE: Drivers for Time computers
can't tell anything from the serial number I need the model number or product code
RE: Amilo li1705 freezes/reboots
Amin this was a ten month old thread - totally pointless reopening it And if you read the whole thread you'll see the problem is something other than overheating - it was crashing when he touched it!
RE: TIME computer, Error CDBOOT code 5, on Windows XP sp3
a postscript to this - I've seen similar issues in the past trying to boot machines with other recovery disks such as VistaPE or various Linux distributions
RE: TIME computer, Error CDBOOT code 5, on Windows XP sp3
I think you are going to be stuck on this one I think the problem in that the CD boot image is of a type not recognised by the PC - either by the system BIOS or the drive firmware not being compatible. I would not advise updating the system BIOS - we had real stability issues with those boards and the BIOS is very closely tweaked to make it work. As for the DVD drive - maybe replacing it will work If I remember correctly, the boot environment for that Norton disk is the Windows Vista / 7 PE system and I think its simply too new to work.
RE: Updating software on Macbook Air (2008)
OK, I'm not a Mac specialist. Hopefully some other members of the team, who are, will come along later. But in the meantime here are some thoughts 1) I've found a few reports on the web of this happening with specific updates. In some cases the problems were overcome by manually downloading the files and installing them. To do that we need to identify the exact files required. What is the name of the update that keeps failing? And which version of OSX are you running. Some of the threads I've read seem to indicate its probably a firmware update causing the problem 2) a couple of threads recommend using a free clean-up utility (such as <a href="http://jimmitchell.org/yasu/"> this </a> on the machine before rebooting and trying again try that and check back later - I'm sure Richard and Wim will know more
RE: Updating software on Macbook Air (2008)
what happens if you turn the machine off manually and then restart it? any error messages? does it reboot cleanly?
interesting what you said about Skype. Alan reported real issues trying to get the Linux version currently available on the Skype site to work, with problems over incompatible file libraries. The Linpus Lite is based on version 8 of Fedora, which makes it seriously out of date: the current version of Fedora is 10. Thats why we believe the "old" Skype version from the Acer website is required, as the newer versions appear not to be compatible
theres a support article describing how to install / upgrade Firefox on a Linux Aspire one <a href="http://macles.blogspot.com/2008/07/installing-firefox-3-on-acer-aspire-one.html"> here </a> There are several reports on the 'net of people using it to overcome your problem As regards Skype, you HAVE to use the version supplied on the Acer website: the never versions wont work. Its <a href="http://www.acer.com/aspireone/support/files/connect.html#002"> here </a> Note the availability of that download seems a bit hit and miss
sorry - another question Was Skype preinstalled or did you download it yourself? The literature I've read indicates that Skype is NOT preinstalled on these, but your post seems to suggest otherwise
can you advice the actual exact model of the Acer One - there have been a large number of variants Is this one of the Linux variants or a Windows one? My guess is that you have a Linux machine, and an update is going wrong. The Linux variants appear to come with versions of Firefox v2 - which is now unspoorted my Mozilla. Did the machine attempt to update to V3 - or download some other software?
that 3-pin header on the motherboard is a fan power controller. The cable would have been provided with the old graphics card. If the new card does not have a similar cable, it does not need it. The fan will be powered in a different way. However there may be other connectors which require power inputs. Do you see any large 6-pin sockets on the new card? Or anything which looks like a hard drive power socket? Most graphics cards come with some kind of installation manual. Have you checked to see just what fittings are required?
then speak to them
what happens if you turn on your computer first and THEN plug in the dongle? and have you spoken the "3"? What do they say? Please note that we are nothing to do with "3"
the simple answer is because they unreliable pieces of kit that don't work very well the alternative answer is, that in your case we don't know, though if you tell us more about what happens then we MAY be able to offer advice However, as always, he first thing you need to do is phone the "3" support line and ask for help. Its their hardware, they should have the answers. Don't go to the 3 shop. Call their support line
so lets get this right - you talk about a plug and socket. Exactly where is the socket? What is the plug attached, to, (presumably a cable?) and where does the other end of that cable go? what has come apart? the plug from the socket? or the cables from the plug?
not sure what plug this is Graphics cards usually have a SIX-pin power plug (if they have one at all) or else one or two ATA molex connectors. Some have a thin cable which powers the cooling fan and uses a tiny two-pin header which plugs into a molex adaptor can you try to give us a better description of what you've got?
RE: Real Time Clock not working
aaah - actually thats a pretty stable board - usually only goes wrong if you blow it by incorrectly setting the FSB jumpers you can still get the GX version if you look hard, - which has a max 333 FSB, but the not KS741 which could run at 400FSB. If you try to clock the GX up, it blows, so don't try it! whatever, the guy who repaired it did a decent job as the machine has lasted for five years or more. Reset the BIOS and put a new battery in. I have a feeling that some of those didn't have a BIOS reset jumper - instead you had to short a pair of solder points with a screwdriver. Best to read the manual (its online on their website) before you try it
RE: Real Time Clock not working
when that board was fitted Asrock had only been in business around five months so how the engineer could make a comment like that... as I said earlier, most of the Asrock boards, espeically of that generation were actually ECS/ELite boards made with a different coloured silicon wafer. The giveway is the south bridge heat sink: if its orange/gold, its an ECS board
RE: Real Time Clock not working
of course , as I said earlier - its a 2006 Asrock board and really life expired
RE: Real Time Clock not working
sorry couple of points I missed 1) a failed RTC won't cause a date to lock at Dec 2004. A screwed BIOS may 2) trying to get into the BIOS will tell you nothing except what you already know - the date / time are wrong. And you can find and change that from within windows
RE: Real Time Clock not working
I;m more inclined to think your PC has taken a voltage spike and simply disrupted the BIOS Reset the BIOS through the jumper, fit a new battery and see what happens THE RTC has not failed - if it did you would see total gibberish for time / date. The RTC is a chip containing an oscillating crystal and is damned hard to kill - short of using a hammer. The BIOS battery MAY be flat, but that usually causes a clock to run overfast, or very slow - or get stuck at some early date when the BIOS was first complied (usually something like 1996...) The other possibility - though remote - is that you have some kind of malware on the machine which is resetting the time/date parameters whenever you boot into windows. Its rare, but some malware is known to do this in an attempt to stop scheduled virus updates. So the solution? Fit a new CR2032 battery, reset the BIOS and then see what happens. If it still wont work, reload the software. If it still wont work, then new motherboard (if you can find one to replace a 2006 Asrock....unlikely)
RE: cant get my master hard drivr 2 pick up but it picks up slave
indeed - have you checked the jumpers? what happens if you just try one drive at a time?
RE: Real Time Clock not working
I'd be inclined to think the motherboard is dying An Asrock board from 2006 will really be an ECS board rebranded - and none of those last However no harm in trying a new battery What you need is a CR2032 The last ones I got cost me £1.50 for a strip of five Maxells from the local "pound shop". Buy them from PC World and they'll be around five quid each...
1) its a hoax. Delete the mail. And tell your friend not to be so stupid as to mail on unwanted junk. Next time the mail may contain a virus itself 2) because they are idiots. This hallmark mail has been around for years, like a never ending chain letter, and it only continues because of the gullibility of so many
then its nothing to d with the battery Your battery MAY be bad, but thats a secondary issue - its not what is stopping the laptop working As has already been said, the most likely problem is a broken power jack socket. Fixing that requries the machine to be stripped down and a replacement soldering on
RE: Epson DX4850 Scanner Not Working
if you want help through the forum, give us more details if you want to pay for someone to try and fix it, raise a job request on or home page
RE: Cannot connect to internet
just realised I had come across this problem once myself, and fixed it with this tippet lifted off the net: 1. Turn Airport OFF 2. Navigate to the folder /YourHardDrive/Library/Preferences/SystemConfiguration and delete the files: a) com.apple.airport.preferences.plist b) com.apple.nat.plist c) com.apple.network.identification.plist 3. RESTART immediately!!!! This will rebuild those files in OS X. 4. Open the restart open System Preferences->Network pane and join your wireless network again. It worked in the case I was dealing with, not sure if it will yours, but try it basically you're deleting the network preference configuration files. They will get rebuilt when you reconnect to the network originally posted at <a href="http://forums.macrumors.com/showthread.php?t=893709"> Macrumours </a>
RE: Cannot connect to internet
the internet is full of reports with MACs giving problems like this, though not much in the way of definitive answers I seem to remember an OS upgrade causing problems like this a couple of years ago. What type of Mac do you have, which version of OSX, and has it recently done a system update? I'm sure Richard or Wim will have more to say later, but if you could give us those details it would help
the important test is: will it power up with the new charger, but without a battery.
sorry - that should read MS Office...
silly question - but does it still boot OSX OK? What version of MD Office are you running - will that not work natively in OSX?
I can't answer your question, but the chaps who can will find more details helpful what the model of the machine, and which version of OSX are you running?
good general theory, but may come unstuck in this case as sukhbir is in India and I suspect the box is an unlabelled "white box" job put together by a local dealer - hence the need to ask all the questions
PS - exactly which model of Ei-System laptop is i?
whenever I see the word "expert" I want to reach for the barf bag this powered up OK with a charged battery in it wont power up with a flat battery in nor will it power up off the charger it all adds up to the most likely problem being a faulty jack socket - which IS repairable cheaply, unless the board has also been fractured, in which case things get harder to fix
online at <a href="http://www.pciq.com"> www.pciq.com </a>
why don't you ask one of our team to come and look at it for you? Its what we do. Raise a job request online at <a href="http://www.pciq.com> www.pciq.com </a>
you need to install the audio drivers, but you have not given any information about the machine it is impossible for us to help you we would need to now version of windows make / model of machine make / model of motherboard make / model of sound card recent history of this machine i.e. what you did to make it go worng
RE: 3 DONGLE INSTALLATION PROBLEM
the ZTE modems can take five minutes or longer from plugging them in, before plug and play recognises them How long are you waiting?
RE: advent modena webcam inbuilt not operating
whats the history of this machine? have you just reinstalled windows on it? I think you need to give us the sequence of events leading up to the current problem, as it sounds like you may have missing drivers...
RE: 3 DONGLE INSTALLATION PROBLEM
another question: when you plug it in, does an extra drive appear in Windows Explorer?
RE: 3 DONGLE INSTALLATION PROBLEM
what make of dongle is it? Huawei or ZTE? What actually happens when you plug it in? Do you get any error messages/ what make/model is your netbook? Which version of windows does it have? DOES YOUR KEYBOARD WORK OK DOES THAT HAVE A FAULT AS WELL?
RE: advent modena webcam inbuilt not operating
duplicate thread
RE: advent modena webcam inbuilt not operating
so what have you tried? what do Fn+F7 together do?
wait until you get the lead trying anything before then is simply futile
do you actually have a new lead? the most likely situation is that you have a flat battery beacuse the old one is not charging
I've tracked down that one use of "Accelerator Core Services" is in an internet accelerator product from a company called Slipstream Check if you have any Slipstream branded software on the machine and remove it. It could have come from an ISP disk, or the setup files for an internet dongle Theres a help page for it <a href="http://www.slipstream.com/our_solutions/troubleshooting.html#uninstall"> here </a> it appears to work by compressing the downloaded data stream and running it through Slipstreams own proxies. Personally I'd get it uninstalled -the quicker the better Back to you Rasim let us know whether I am correct or not
I'm no Mac expert, but I've read a lot of computer comics and my view is none of them are worth the price. That seems especially true of the Mac ones, which seem to specialise in "how to inspect your navel" technical irrelevance. For the money an annual subscription would cost, you'd be better off buying yourself a decent instruction manual. Check round the local bookshops, see whats available and get a feel for which book is most likely to help you: they vary in style and some people find one style easier to read than others. Once you like a book, get it cheaper online from Amazon (or whoever...)
I've just found the <a href="http://rapidshare.com/#!download|60l34|38725771|SG_AS_9420_9410_7110_TM_5620_5610_5110_Merom_BOOK.pdf|9367"> 9420 service manual </a>. I'd guess that the 9423 is a variant of it Gives stripdown instructions and shows the motherboard connector for the CMOS battery. Looks like it is the cabled tyoe
quite probably a flat CMOS battery other most probable cause is that the real-time-clock oscillator chip has failed (though thats rare) just be aware that some Acers don't use CR2032 batteries - some use an insulated one with cables, as shown <a href="http://www.ehow.com/how-does_5008224_replacing-cmos-battery-acer-aspire.html"> here </a> I don't know which is in your machine, nor how to access it. Hopefully its behind one of the inspection hatches
a laptop keyboard normally does simply detect as a PS2 keyboard In your case, what is exactly wrong? which keys are not working correctly? what is the recent history of the machine - has windows been reloaded on it? There may be specific drivers for your laptop - what model is it, and which version of windows do you have installed? Give us answers to that, and maybe we can help you
RE: Seeking graphics card for ASUS MOTHERBOARD P4B533EAGP 1.5V 512MB
try looking at whats available from online retailers such as Scan. Aria, Dabs
how long are you waiting for the dongle to be recognised? reason I ask is I've noticed that some of the ZTE ones can take five minutes or so before plug n play kicks in and starts identifying them. The Huawei ones are usually much quicker. What model dongle have you got?
is it recognised at all? when you plug it in, does a new drive appear in windows explorer?
the other day I came across a Tosh laptop reload disk that actually had a HDD password reset utility on it Not sure how common this is - its the only one I've seen like it
"all laptops are a cheap entry into computing and as such they are all disposable junk" That has to be one of the truest statements ever made on this forum!
RE: Setting up a home wireless network
TP-Link have just done a distribution deal with - <a href="http://www.dabs.com/search?q=tp-link"> Dabs </a> and the pricing intention would seem to be to knock the bottom out of the market
can't help through the forum: you've some kind of hardware fault I'd guess at a dead motherboard, but its impossible to diagnose without seeing it (or, to be honest, knowing more about the specific model) Get someone to look at it (e.g. raise a job request at <"a href-"http://www.pciq.com"> www.pciq.com </a> - but before agreeing any repair, make sure you stipluate the max you are prepared to pay. IF I'm right and the motherboard is u/s, then a repair may be uneconomic
try a system restore back to before it went wrong Probably a glitch with the USB driver detection Roll it back and it may be OK again
Taylor have you spoken to "3"? What do they say?
RE: Fujitsu Siemens Amilo Si 2636 disassembly
we don't have any more information about this model There appears not to be a service manual available on the internet, and it would appear that none of us knows this particular model. Have you tried the instructions given by Jean H in her post? Does that give access to the fan?
thats a Mitac 8375plus (or 8375+) the records don't list a wireless card for it. If one is fitted, it should be the one on the 8375plus CD ISO image I linked to above
they may indeed be "useless" but I cannot believe that they would use "dodgy software". The risk to their business would be too high. If you think you have a case for them using illegal software, then report them to Microsoft. Otherwise please stop making unsubstantiated wild claims as all you will do is create legal problems for this site. Valid criticism is fine, accusations of illegal behaviour are not.
sorry, going back over the question: few of the Time Mitac laptops were fitted with wireless cards. The antennae were in place around the screen, but the cards were not fitted. If the missing driver IS a wireless card then the driver should be on those ISOs - but my guess is that there isn't one, and the missing device is the modem
it will really be one of the Mitac 8375 variants, but it could be an 8775plus Can you give me the Time model number - something like 12345NX678G9 from the Time label underneath? If not, maybe the product code - something like 123456-999-2345 The missing driver is almost certainly a modem. However Time sometimes fitted the original Mitac modem, sometimes their own. The ID string suggests its the Mitac version in this one - in which case one of these ISOs should hold the required driver: <a href="http://http://www.mitac-europe.com/etsc/8375.iso"> Mitac 8375 </a> <a href="http://www.mitac-europe.com/etsc/8375p.iso"> Mitac 8375 plus </a> if it doesn't, then post again with the full model number and I'll try and track down whats probably in there.
Wim makes a very good point about using PDF files. They are a much better way of sending a document, as they cannot be changed by the recipient You can download a free PDF coverter program from <a href="http://sourceforge.net/projects/pdfcreator/"> PDFCReator </a>
Wanda you are going to have to give us a lot more detail than that before we can even think of attempting to help
thats because the recipient does not have Works installed on his machine you have three workrounds 1) save your files in a universal format e.g. .RTF (rich text format) for text, .CSV (comma separated values) for spreadsheets 2) if you recipient is using Microsoft Office, get him to download and this install <a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=bf41401e-70fa-465d-ae2e-cf44dbf05297"> this converter pack </a> 3) you all standardise on the same software. Why not all download and use OpenOffice? Its free.
speak to the Tech Guys If its failed, then the sooner you invoke the warranty, the better. If it is just a software glitch then they should have seen the problem before. I doubt if it is software/drivers though: it takes a lot to screw up drivers in Win7
RE: Laptop not starting up properly
should be able to get it going again with a new drive. However you'd need access to a disk holding the correct version of WinXP, a USB CD drive (to run the disk on) and the correct drivers. It'll have to be a late model Windows CD (one with Service Pack 3 included) as these include the SATA drivers required during startup - the earlier disks don't, and you've no floppy disk so can't use the F6 driver routine. You may find it easier to get someone to do this for you (for instance one of our engineers should have access to the correct tools) Also remember it may just be a corrupt drive, in which case one of our team should be able to scan and fix it If you want one of our team to come and fix it, raise a job request at <a href="http://www.pciq.com"> our home page </a>
RE: Laptop not starting up properly
you've either got a failed hard drive, or a corrupted hard drive. The clicking may well be indicative of a failure. However we need to test it, and either fix or replace it. However fixing or diagnosing this is going to be interesting due to the lack of a CD/DVD drive. Did you get any kind of recovery disks with it? Any kind of bootable pen drive? Are there any files on the machine that you need to keep?
sounds like its faulty it will still be under warranty so call the phone number on your warranty documents for "The Tech Guys" - who look after support for Dixons Group
sounds like a dead motherboard though it would need an inspection to make sure If I'm right a repair is probably uneconomic: I've seen replacement boards offered at around US$240 Not sure how that would translate to a UK price. It may be possible to find someone who can rework the board, but that won't come cheap - you have to include a couple of hours labour to strip down the machine at least Putting it crudely, a 2-year old Acer laptop is life-expired
Alan's probably correct, but just check whether you have a CD/DVD disk, USB drive attached, or a memory card in the machine. If the boot sequence in the BIOS is wrong the machine may try to start of that rather than the hard drive - and fail
RE: Orange wifi on Packard Bell ?
suggest you watch <a href="http://www.youtube.com/watch?v=pVdHvTDnp-o"> this video </a> first
RE: Laptop not starting up properly
as it starts up keep tapping the F8 key until you get a menu select the option which says "do not restart on system failure" this time when it crashes the blue error message will stay on scree. Make a note of the message and post it here, complete
RE: Orange wifi on Packard Bell ?
1) disable existing socket in BIOS (though you don't really need to do that if its too much hassle) 2) fit new card 3) turn on computer 4) fit cable Windows XP or later has virtually all the drivers required for most 100Mb/s cards. Its very unlikely you will need to install anything
RE: Orange wifi on Packard Bell ?
Alan (and all) Stephen stated in his second post that its a cabled connection, not wireless. The title of his initial post is wrong. Or else he's doing a heck of a job of totally confusing us
RE: Orange wifi on Packard Bell ?
he means the network port on the motherboard is faulty. They do tend to fail on PB machines - usually because they tend to use cheap motherboards with an SiS chipset (though Realtek ones go as well) Solution is to disable the onboard network card in the BIOS, and then fit a PCI card with a replacement network port - and plug the cable into that. The cards cost around £15 max, and the labour is around ten minutes - unless theres something else wrong as well. Of course if you don't know how to do it, get help. Don't go to PCWorld - raise a callout at our <a href="http://www.pciq.com"> home page </a> Its what we do. And we are cheaper than PCWorld
RE: Setting up a home wireless network
Alan TPLink have only had a market presence in the UK in the last two or three years. Before that small quantities of their products were brought in by private importers. They've only really started shipping in volumes in the last 18 months One of the problems was that the likes of Netgear and Belkin had stitched up the large-scale importers / wholesalers - blocking TPlink from accessing the market. They've now got their own UK office and supplies seem to be better. They are cheap for what you get - but then there's no marketing overhead and their distribution model seems to have avoided the high-overhead megastores (who stick to Belkin & Netgear...) I get mine from <a href="http://www.ccr247.com/index.php?p0=pcat&id=66"> this wholesaler in Preston </a> but they'll be available elsewhere as well (PS - don't be fooled by that product list - its not up to date)
RE: Drivers for Time computers
that should read "MSI list two sound drivers...." Not "VIA list..." sorry
RE: Drivers for Time computers
just a correction - the info for that board on the MSI site says it uses a Savage4 graphics, but the graphics driver provided is actually the older ProSavage - which makes more sense given its a Km133A chipset The other point is VIA list two sound drivers for this: a VIA AC97 one and a Creative one. There were two variants on the board with one or the other. I am certain Time used the VIA chip version, but just be aware there is a slim chance you may have a board with a Creative CT5880 chip on it. Visual inspection would tell - if you knew where to look. Otherwise, try the VIA drivers first, if they don't work then uninstall and try the Creative ones
RE: Drivers for Time computers
Tracey - I nearly missed your post. It's never a good idea to tag a question onto the end of an existing old thread, theres a good chance it'll get overlooked Anyway, to answer your question That should have a motherboard from MSI: the <a href="http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=284"> MS-6340M Ver5.0 </a> Sound and video were integrated onto the motherboard and the drivers are available on that link. Basically its a VIA KM133A chipset with S3 Savage4 graphics. Sound is VIA VT1616 (and unusually it is actually a real VIA chip - rare for MSI) One thing you may have a problem with is the modem. Thats listed as an Askey device with a PC-Tel chipset, otherwise known as an HSP modem. Both Askey and PC-Tel gave up on modems, and Conexant took over the design rights. They have a generic HSP driver listed <a href="http://www.conexant.com/support/hsp_driverassistance.html"> here </a> but theres no guarantee they will work. Try them, if they wont them simply remove or replace the modem. A new one will only cost around £12 A couple of comments about that machine 1) it came with a 40GB hard drive, it would make sense to upgrade that to something larger 2) it would make sense to increase the RAM - it only came with 512MB but you may have problems finding 133 DRAM now 3) those future cases overheated - partly because the production lines fitted the exhaust fans the wrong way round. They're supposed to draw air out: they're usually fitted to suck it in. Worth checking and reversing if thats the case in yours
RE: Setting up a home wireless network
Phil I find the Netgear ones to be bad, but but the Belkin ones are awful. The black "upright" ones with two ariels (Not sure of the model) especially seem to have a problem of losing their ability to resolve DNS addresses As to which of the three TP-Link ones - it'll be a case of whatever is available when you come to buy it. These kind of things are subject to constant revision and upgrading and you may find that by the time you come to buy only certain models of the range are actually available - or may even have been superceded by a newer model
RE: Setting up a home wireless network
checking that a bit further, the router you've selected is only an N-lite 150mb/s device. You may as well spend another £10 or so and get a £300mb/s item. You can see options <a href="http://www.tp-link.com/products/productList.asp?class=adsl"> on the TPLink website </a> Either the TD-W8960N, TD-W9861ND or TD-W300KIT should do what you want
RE: Setting up a home wireless network
I like TPlink gear I've installed close on 100 of their routers ove the last three years or so, and only had three fail - all due to lightening strikes In contrast, I've seen a lot of failed Netgear routers over the years. They seem to die quite easily due to overheating issues. I now won't touch their stuff.
RE: Toshiba Equium Bios Update
looking at pictures of the motherboard, it looks like the BIOS chip is soldered, NOT socketed. In which case (assuming the problem is with the BIOS) it wont be possible to fit a replacement chip. A replacement motherboard would be required. Only alternative is to ask Toshiba whether they have any kind of "blind" BIOS recovery e.g. a boot block flash system. Only way to find out is to phone them and ask
RE: Toshiba Equium Bios Update
in your second posting on the other thread you seem to suggest you have a BIOS password problem, not a windows setup one. Which is it? And please answer my previous questions
RE: Toshiba Equium Bios Password
please read my reply to your earlier posting and keep to that thread please do not double post
RE: Toshiba Equium Bios Update
that sounds like the BIOS flash has destroyed the SLP tables which preactivate windows As a result, Windwos is no longer activated so its asking for the windows product key which should be on a Microsoft sticker on the underside of the machine the other possibility is that what you though was a BIOS flash was actually something else and has caused damage. Its an excellent example of why BIOS flashes are best left alone unless there is something wrong with the machine Two questions for you, 1) why did you flash the BIOS 2) can you post a link to the download you used? I'd like to check and see if it is a BIOS flash. Knowing that would help us know more about whats happened
half that post went into thin air.... what I carried on to say was that <a href="http://www.alibaba.com/product-gs/309322529/COMPUTER_MOTHERBOARD_FOR_ACER_ASPIRE_X3200.html"> AliBaba </a> is listing a company offering sample lots of five boards from China None of these are really viable options. I wouldn't trust the refurb boards, and the other options are too expensive. I wonder if this is a case for Daveyon's reballing gear. Daveyon - are you reading this?
just did some digging about the availability of these boards, and you can get them - at a price theres a company on Ebay offering <a hre=http://cgi.ebay.co.uk/B6358-Acer-DAO61-O78L-Motherboard-Aspire-X3200-X1300-/360317533594#ht_2304wt_1139"> refurbished ones </a> at £52.90 A <a href="http://www.dhgate.com/desktop-motherboard-for-acer-aspire-x3200/r-ff8080812aecda0c012aed9f8bcb5a5a.html"> wholesaler in he USA </a> selling them at $165 (+carriage + duty + vat....) Or you could try to buy a sample order of five through <a href="http://www.alibaba.com/product-gs/309322529/COMPUTER_MOTHERBOARD_FOR_ACER_ASPIRE_X3200.html> Ali Baba </a> all the way from China Personally I'd be loathe to use a refurbished board, the other two aren't realistic from a cost point of view. There is another possible option: reballing the board. One of our team (Daveyon) has been experimenting with this - but I don't know what the costs are. Daveyon - are you reading this? Any comments?
one of the most repeated questions on this forum the motherboard is dead. These X-series acers overheat and fail - there isn't room in the case for adequate cooling provision. . The non-standard design makes the machine impossible to repair economically. Best you can hope for is to salvage the CPU, hard drive, optical drive and memory and build it into a new machine with an industry standard motherboard and case These small-form-factor machines may look pretty, but they are just a waste of money.
then its time to talk to the people who are most likely to be able to help you: the phone company who provided the device Don't go to the shop. Pick up the phone and speak to the phone companies support line. They see these problems all day, every day and are best placed to help. If they then diagnose a fault with the PC then come back to us
if you want professional help, please post a callout request on our main page at <a href="http://www.pciq.com"> www.pciq.com </a>
what model of machine? what operating system? what software are you using for the camera? is it always the same person you are trying to connect to? do you know the settings for that person are correct?
your hard drive is full. You need to do something about uncluttering it - deleting unwanted software, downloads, installers, internet cache files etc. Good bet the disappearance of your files is related to the lack of space. However don't expect them to reappear once space has been created. Its probably going to need specialist data recovery software, and the danger is that any work you do on the machine may cause even more file loss. Personally I'd be looking at mounting the hard drive on another machine and accessing it through Linux, or else booting the G5 in "target" mode attached to another mac and manipulating it remotely To some extent what you can do depends on which version of Mac)S you are using on it
RE: On my MacBook the on/off switch is onlt working intermittently
thats a mechanical fault which you are going to have to get repaired by a Mac engineer
RE: sony vaio vgc-va1 all in one pc Graphic/display problem
that link is a real pain its the first item on this <a href="https://www.servicesplus.sel.sony.com/(S(5hkxbn55aclz5keihdgy0izt))/groupid125001.aspx"> list </a>
RE: sony vaio vgc-va1 all in one pc Graphic/display problem
just trying <a href="https://www.servicesplus.sel.sony.com/%28S%285hkxbn55aclz5keihdgy0izt%29%29/sony-part-number-178947431.aspx"> that link again </a>
RE: sony vaio vgc-va1 all in one pc Graphic/display problem
I'd bin it Just found <a href="https://www.servicesplus.sel.sony.com/%28S%285hkxbn55aclz5keihdgy0izt%29%29/sony-part-number-178947431.aspx"> this listing </a> on the Sony website. Looks like the price of a replacement motherboard is $834.45.....but they'll credit you $330 if you return the failed board within 60 days Notice they say credit - not refund
may be booting at too high a resolution Use the F8 menu again, this time select "VGA mode". That will take you into windows at low resolution. Once there, try upping the resolution through "display properties" it would be worth taking it into safe mode and unistall / strip out the drivers for the old card first
RE: DETAILED INFO ONHOW TO USE WINDOWS LIVE MAIL
<a href="http://www.webdevelopersnotes.com/tips/windows_live_mail/use_windows_live_mail.php"> read this </a>
RE: Inability to transfer photos
Can you drag'n drop into other folders OK?
RE: cant hold conection with outlook exspress
who is the e-mail provider? what pop3 server is it unable to find? what are your account settings in OE?
Alan a Time Machine with a "future" case is 8-10 years old. It probably needs reloading anyway, infected or not. The only question is the model number - if I have that I can probably find a suitable reload disk
as it restarts keep tapping the F8 key till you get a menu Select the option which says something like "do not restart on system failure" Next time it goes wrong it should present you with a blue screen and an error message Please post back with that message in its entirety, including any STOP! messages and the associated numerals and codes
when you say "future case" do you mean its a Time PC - the one with the curved front and handle? If so, please post the model number given on the manufacturers plate on the back.
RE: About reseting my acer aspire 5310
at startup you need to tap Alt+F10, details are in <a href="http://uk.answers.yahoo.com/question/index?qid=20100524085005AAxQ87Z"> this post </a> Just for completion, the user manual for that machine (which contains more info re the recovery system is <a href="http://support.acer.com/acerpanam/manuals/acer/0000/userguides/AS_5710_5710Z_5310_EN_OLM_0430.pdf"> here </a> while the service manual is available <a href="http://www.2shared.com/file/4010896/d4757d40/SG_Aspire_5710_5310_BOOK.html?s=1"> from here </a>
RE: Inability to transfer photos
so no new software or hardware? No windows (or other) updates? You say "My PC occasionally decides to change witout notice" - that suggests either updates running, or a virus. Can you give any other examples? Can you drag'n drop into other folders OK?
RE: Inability to transfer photos
are you using Windows 7? I've noticed that on some Win7 machines you can't drag/drop directly into the libraries, you have to drag them into the actual folders
thats right, its for use in MSN/Windows Meesenger, Skype, or Yahoo Messenger or similar Not really much else you can do with it. Thats what a webcam is for
RE: Set-up and operating instructions for webcam (Advent Roma 2000 Laptop)
PS - Advent is not the name of the company who made your machine. UKTSupport say that its really an <a href="http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?DetailID=1029&CategoryID=3&MenuID=29&LanID=9"> ECS I50IL1 </a> You may find more info on that link than on the Tech Guys site
RE: Set-up and operating instructions for webcam (Advent Roma 2000 Laptop)
there will probably be some software with it - check the list of programs on the start menu. If ou can;t find it, call the "Tech Guys" 30-day support line and ask - its their machine, they should know However remember that most people never used the built-in webcan software anyway. The only real use of a webcam is to communicate - and most people do that with Skype / Windows Messenger / Yahoo Messenger Install whichever of those you intend to use and set the camera up within it " Finally, according to this <a href="http://support.thetechguys.com/Uploads/%7B18c2253d-2638-4066-b557-b9e44b668e91%7D/Advent%20Roma%20User%20Manual.pdf"> this guide </a> SOME Roma versions have an on-off camera switch next to the camera. Not sure I believe it - seems likely to be a typo, but worth being aware of
RE: Unable to Activate Widdows Vista
problem is the disk no longer matches the motherboard. In effect, its no longer an Advent PC The Microsoft phone activation system is automatic so holidays won't affect it. You'll get nowhere e-mailing Microsoft
RE: 3connect huawei modem replacement dongle.
Michael the problem is that these things are so unreliable, and there are so many potential problems with them that its virtually impossible for us to diagnose. We've spent a lot of time in the past trying to resolve these and never got anywhere. Thats why we tend to now send people back to where the problem lies: with "3". Its their hardware, and their network thats at fault
RE: Unable to Activate Widdows Vista
your problem is probably that you are trying to activate online - that won't work with that generation of OEM product keys (at least its not supposed to). You have to use the phone activation system. However if you've used an Advent recovery disk and its asking for key, that suggests you've fitted a new motherboard. Doing so (according to Microsofts licence terms) in theory invalidates the licence and requires you to buy a new one. According to M$, the licence is tied to the motherboard: fitting a new board makes it a new machine, requiring a new licence (at least legally...)
RE: 3connect huawei modem replacement dongle.
As Richard says, we are NOT "3" and cannot realitically offer support in a case like this. "3" supply the equipment, and its their network. Its important that you speak to them. Speak to their support phone line - NOT to the shop
there is an "easy;aunck" key read <a href="http://support.ts.fujitsu.com/Manuals/ShowDescription_KMT.asp?DokuID=207365"> this manual </a>
RE: overheating (failing) laptop
careful all, we're in danger of pushing this scare story too far Virtually all circuit board makers are eliminating lead from solder for environmental reasons. Yet some boards have the problem and others don't. Its seems to be a problem only associated with nVidia GPUs. ATi and Intel ones don't seem to be affected, so there must be something else going on. After all the solder is applied by the board makers, not the chip makers and the same board makers use chips from all three sources. There must be another issue with the nVidia chips. Suggesting that reballing is the panacea for all overheating boards isn't the correct answer. Daveyon - am I right in believing your'e now offering a reballing service? Whats it cost and whats the failure rate?
from memory this thread dates from May 2009 Little point in bumping it up the list now Even if it was a 2010 thread, its still 7 months old
I meant ADDITIONALLY scan with ALL of them
if that does appear to work, I'd still adopt a "belt and braces" approach and scan in turn with the following <a href="http://www.surfright.nl/en/hitmanpro"> Hitman Pro </a> <a href="http://www.geekstogo.com/forum/topic/109268-how-to-use-smitfraudfix/"> Smitfraudfix </a> <a href="http://www.bleepingcomputer.com/combofix/how-to-use-combofix"> Combofix </a>
maybe you mean <a href="http://www.bleepingcomputer.com/virus-removal/remove-hdd-rescue"> this? </> If so, its one of many similar but increasingly pernicious infestations. I've not seen an example of this one yet, so I don't know its particular foibles. However they are getting increasingly sophisticated at evading removal. For instance the similar Antivirus 9 I find to be virtually impossible to remove and I now simply back up and then reload any machine I find with that. This program looks like it comes from the same stable. Try the instructions on the link I've given you, but don't be surprised if they don't work By the way, if you are wondering where it came from, I'd guess at an 80% chance that you got it from following a Facebook or Youtube link Something like 20% of both services sites are "bugged" in this way
I can think of many things it could be But without information, I do not know what you are talking about
please explain in more detail what you mean
RE: overheating (failing) laptop
I think we have to admit that we got sidetracked a bit on this thread with the Nvidia issue. Laptops overheat usually because they clag up with dirt. I threw in the Nvidia problem as an aside, but it seems to have become the dominant feature in the thread, which it shouldn't be As Robin says, its probably possible to fix it with a clean-out On another track, like Alan, I'm very sceptical about reballing. The cost is too high for results that are too unpredictable.
Questions for you 1) did you take out an extended warranty with it, and if so does it include accidental damage? 2) does your house contents insurance cover it?
speak to whichever phone company provided the dongle Don't go to their shop - call their phone support line. We've no chance of helping you
RE: overheating (failing) laptop
Daniel - no we don't know for sure as you've not given us the identity of the machine However, if it uses an Nvidia graphics chip, it has that generic problem
PS - whats going to be better? Sending it back and giving her something else that works? Or giving her a present that wont work? - and isn't going to work
send it back now. its either overheating or has another hardware fault. Send it back NOW while you still have a case that the fault was pre-existing. If you hang on to it, the seller will claim you've broken it. The sooner you get rid, the better This is yet another good example of why second hand laptops are bad economy. There's no such thing as a "refurbished laptop". There are just new laptops, and old laptops. Old laptops fail. Thats usually why they were passed on.. The only exceptions are the "grade A" stock sold by some of the major online stores, which are usually just returned unsold consignment stock with damaged packaging
I'm not aware of anywhere where you can download a manual for that Getting into it is easy - just remove all the various screws and it can be taken apart without too much trouble. However like so many of these small form factor units, the wires leading to the front panel are too short and its almost inevitable that you will break then off the front panel. Take care Problems with working on this one: 1) the CD drive is connected via a bespoke adaptor which is easy to break the ZIF connector clip on 2) after you take one apart the spring loaded front panel cover is a real pain to realign. Often the spring breaks 3) some of these have on exhaust fan, some two. They are tiny units (3cm???) 4) the motherboards on these have a real tendancy to overheat and fail 5) getting the optical drive realigned on reassembly is a real challenge
RE: Amilo M1437G Service Manual
OK, I've tracked it down as a <a href="http://www.uniwill.com/UserDownload/p71en0/p71en0.php"> Uniwill P71EN0 </a> That link has the drivers and user manual for it. Part 4 of the user manual shows you how to do simple stuff like change the memory or hard drive The machine was also sold as the Hassee W360E / W726E You can buy a motherboard circuit schematic from <a href="http://www.laptopschematic.com/hasee-w360e-w726e-schematic-diagram-p71en0/"> from here </a> but I don't think it will help you
RE: Amilo M1437G Service Manual
a quick Google finds nothing except <a href="http://www.mxm-upgrade.com/1437.html"> this page </a> which has a few internal pix. Fujitsu tend not to release service manuals publicly. When we take a laptop apart its usually trial, error and experience For information - as far as I can tell neither Fujitso or Fujitsu-Siemens actually built the motherbaord and chassis of those: all indications are that its an ECS or ECS/Uniwill design. If the ECS model number can be identified, then it may be possible to cross reference it to another company's retail model
a couple of afterthoughts I gave up on the one I was given because I couldn't cure the overheating problem. The memory and hard drive had failed, but even after replacing those it would not run stabily. Cooling is entirely passive: there are no fans at all. Rebuilding it into a normal PC was not an option: mine used a non-standard Core2 Duo CPU which is Socket 478 (NOT 775) and used a screw-lock socket, NOT a ZIF lever fitting. I'm not aware of a standard motherboard that will take it, though I guess a small-form-factor integrated PC may - but then you're back to square one again. I have wondered whether it will fit into my Mac Mini - anyone know what the form factor of the CPU in the Core Solo version of the Mini is?
dissasembly instructions are <a href="http://support.thetechguys.com/layout.aspx?ID={47cb2208-e94b-4aaf-95dc-e714f54f2662}&CatID={4d7d0bbd-fd21-4174-842b-3a03e8712e88}"> here </a> three things to watch out for 1) the leads to the front panel button and lights are too short and easily pulled off the circuit board 2) cooling is by direct contact from the CPU to the case via a heat sink and thin foil gasket. Its important that when you put this back together the surfaces are clean, with new heat sink compound 3) getting the slot-loading optical drive to load up again is fiddly and depends on precise case alignment between the two halves of the case 3) its one of the few cases which needs spanners as well as screwdrivers
no its not that, there is an Eco I took one apart 12 months ago after Kwesi found the manuial online at <a href="http://support.thetechguys.com/layout.aspx?ID={9b8c215c-230d-4b8b-80a7-657b0034b28d}&CatID={af71c93a-0baa-44a0-9b7d-3b71bd10c73d}"> Teh Tech Guys </a> horrible thing to work on - I gave up on it
RE: Trouble upgrading or deleting Windows messenger
2011 wont't install on XP, you need the older Windows Live Messenger You can download from these: <a href="https://www.microsoft.com/downloads/en/details.aspx?FamilyID=c575a6c6-c8dc-45e1-9e97-e0a437a5b770"> Live Messenger </a> <a href="https://www.microsoft.com/downloads/en/details.aspx?FamilyID=edd9bdcf-16b0-4678-9bbd-e9b429296246"> Live Messenger 2011 </a>
RE: White screen after Install Epson printer
or even <a href="http://esupport.epson-europe.com/ViewArticle.aspx?lng=bg-BG&kbid=313040&data=dkmEK02SU002Feq8ziWIVbBDWilBhFM1jU002FsNTw1dblikTpkU003D&cl=1"> these! </a>
RE: White screen after Install Epson printer
read <a href="http://discussions.apple.com/thread.jspa?threadID=1360437"> this thread </a> they will also be better placed to help than us as regards installing the printer, I presume you followed <a href-"http://esupport.epson-europe.com/ViewArticle.aspx?lng=bg-BG&kbid=313040&data=dkmEK02SU002Feq8ziWIVbBDWilBhFM1jU002FsNTw1dblikTpkU003D&cl=1"> these instructions </a>
so what happens when you follow the instructions and restart the computer?
I don't remember having one in years! But its a possibility
a stop! 0x00000007E error can be a problem to resolve it can be a failed/corrupt driver, faulty software update - or a virus. Or a failed piece of hardware could generate the error because of a driver not loading correctly From past experience its worth trying 1) unplug all peripheral hardware (something may have gone wrong) and try again 2) boot it from an off-line antivirus CD and scan the drive for malware (you can download such a recovery CD free from Kaspersky, or you can use a Norton installation disk 3) manually restore an old registry (to do this you'll need either a bootable windows CD or a "live" CD such as VistaPE If these all fail then you are faced with having to reload the machine. At a rough guess I'd say 70% of the machines I see with this error get reloaded
RE: Audio and Video drivers for Time desktop pc 24016CM99G4141014
And just for the record I'd be very surprised if Ubuntu wiped the recovery partition: its in a host protected area which Ubuntu would not be able to touch. However, as the motherboard has been replaced you won't be able to access it as the SLP keys in the BIOS are missing. You still need to use a normal windows CD to reload it, but for a different reason
RE: Audio and Video drivers for Time desktop pc 24016CM99G4141014
by the way, the model number is 24016CM99G4 I've no idea where the 141014 you quote comes from. Its certainly irrelevant.
RE: Audio and Video drivers for Time desktop pc 24016CM99G4141014
Richard don't forget I have access to the Time model build breakdowns. Also don't forget that Time went bust and the current reconstituted "Time" has no tech support for the old models. Thats why she's come here: a Google search for Time drivers brings up this site due to the work we've already done. Simeon You asked the same question last week and I answered it in <a href="http://www.pciq.com/computer_support_forum/email_related_issues/view_topic.asp?topicid=10497&searchstring=24016CM99G4141014"> this thread </a> The motherboard is (or should be) from Microstar, not Asrock (thats clear from the CM part of the model number. If you've now got an Asrock board in there, then someone has replaced it and all bets are off as to what drivers are required. Time NEVER used an Asrock motherboard. You are going to have to do what Richard said: check the model number of the board (it should be stamped on it) then check the Asrock website for details. If you can't find it post the model board model number here as we may be able to cross reference it with another board maker (many, it not all, Asrock boards are actually made by ECS/Elite)
RE: netgear router cannot find ADSL signal
uuuuh..... that should read LAN not LAND
RE: netgear router cannot find ADSL signal
sorry, but that doesn't ring true to me BT have been progressively upgrading exchanges to ADSL2 for the last few years without too much of a problem, and your router is ADSL2 capable without needing any upgrades. Sounds to me more like a faulty router - and a misdiagnosis by the Netgear tech rep As for BT being "big brotherish". They simply want people to use their standard gear (home hubs etc) because 1)it makes support calls a lot easier and cheaper when the support agent knows what he's dealing with - its impossible to train on all the different routers available 2) it helps to spread BTs "Phon" and "Openworld" shared networks by the way - theres nothing special about the firewall on that DGFV338. Plenty of cheap routers have the same SPI firewall. The only thing thats unusual is that the WAN side has both ADSL and RJ-45 inputs, while the LAND side has 8 RJ45 rather than the usual 4 My belief is the netgear rep realised the device was faulty and didn't want to replace an expensive bit of kit - he gave you a cheap fix to fob you off
RE: No sound device on my laptop
what is the model of the laptop? if you give me the model number, I can identify the driver required How did you lose the sound? What did you do?
thats a very good question not going to work is it.....?? I didn't think too hard there
so the camera is either disconnected or disabled or faulty previous enquiries about this model have been fixed by using the function keys. If yours won't, then the implication is either the camera is dead, or the keyboard isn't working properly. If you have a USB keyboard available, plug that in and try the Fn+F11 keys on that. if that fails, buy yourself a plugin USB camera. it'll be cheaper than trying to source a spare and then stripping the laptop down (with all the inherent risks of damage)
if the camera IS bust, probably not, unless you can identify a spare and fit it. however while I think its probably hardware it may not be - try again with the Fn+F11 keys. You need to press them together, not one after the other. Check in device manager as well: is the camera listed there? Any errors showing? Have you installed any other camera or scanners recently? Theres a slim chance that if you have, one may have interfered with the camera. Difficult to say more without really seeing the machine.
well according to <a href="http://www.uktsupport.co.uk/advent/laptop/roma2001.htm"> UKTSupport </a> that is really a rebadged <a href="http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?DetailID=1029&CategoryID=3&MenuID=29&LanID=9"> ECS I50IL </a> There are NO driver downloads for it on either the ECS site or the <a href="http://support.thetechguys.com/layout.aspx?ID={823f8a6b-b104-45f5-878e-66c804b6af09}&CatID={afdc3bcf-07ab-4a04-8a4e-1a01906d4c97}"> Tech Guys </a> support site You have to assume that Windows 7 contains all the required drivers To be honest I doubt your problems are driver issues: more likely to be failed hadware
sorry - ignore that last post - I assumed that was the name of the camera - I see its the name of the PC.... bear with us for a while
which laptop model? they used the same name for several cameras from different sources. Easier to try and track it down via the model of the PC
either a blown power supply or a dead motherboard Or both raise a request at <a href="http://www.pciq.com"> www.pciq.com </a> for one of our team to visit you A power supply can be replaced on-site. A motherboard replacement would need the machine to be away for a couple of days
RE: NTLDR is missing. Press any key to restart.
actually the instructions on that site are wrong the commands COPY D-Drive:\i386\NTLDR C\: COPY D-Drive:\i386\NTDETECT.COM C:\ should read COPY D:\i386\NTLDR C:\*.* COPY D:\i386\NTDETECT.COM C:\*.* however as Acer computers don't come with a windows CD, this method of repair isn't possible here IF Acer had installed a copy of the I386 folder on the machine, then you may be able to do it by booting with a VistaPE disk and copying the files from the installed I386 folder. However the folder may not be there
its quite possibly just a broken power jack - which is repairable at a reasonable cost one of our field engineers should be able to get it repaired. If not, they can remove the hard drive and recover the data from it raise a request for a visit at <a href="http:///www.pciq.com"> www.pciq.con </a>
RE: my mini mac starts but gets stuck on the apple sign and wont go to the next leavel
is it the normal Apple logo, or a grey one with a question mark?
the dongle has a memory chip in it and acts like a USB pen drive. The software is on that memory chip
Robin is correct As long as the device is running a compatible operating system it should simply "just work" Where you may come up with problems is if the notepad is running Linux or Android, or other non-mainstream operating system Are you actually having any problems making it work?
Disk instructions - extract the ISOs from the zip file Burn the disks using your favourite CD burner If you don;t have anything that can extract / burn ISOs, use <a href="http://www.imgburn.com/"> ImgBurn </a> To use the disks, put whichever is needed in the CD/DVD tray and restart the machine. The BIOS should already be set to boot the machine off the CD (if not, change the BIOS settings) Then follow the on-screen instructions CLOSELY
I've placed a zip file on Rapidshare called <a href="http://rapidshare.com/files/435492090/time_reloads.zip"> time reloads.zip </a> It contains two ISO images, one for Time reload CD 7.2, the other for Time/Tiny generic reload 0.4 Version 7.2 should restore any Time computer imaged using Norton Ghost. Version 0.4 should restore any Tiny machine built by Time, and any Time system imaged using T-Clone (a bespoke version of PQMagic). Generally this will mean any machine with a hard drive of over 80GB and formatted to NTFS, though thats not a definite rule. T-Clone machines usually have a folder on the hard drive called "T-Clone" - thats the only easy way to tell. I'm not sure with this machine will have The rule is, try booting with version 0.4 first - if that fails it won't cause damage. If you boot with 7.2 and it fails (for ANY reason) the drive MBR gets wiped and everything - including the recovery partition - is lost forever. If that happens the drive will have to be reformatted and reinstalled When you extract the ISO files, and then burn the CDs both will appear to be blank. This is not an error: all these disks contain is a hidden CD boot sector, which is not normally visible without special tools
sorry _ was typing in a hurry and seem to have got that second link wrong - it should be <a href="http://eu.msi.com/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=577"> here </a> as to the CD - Time's recovery disks simply opened up a hidden image on the hard drive, there were no installation files on them. I'll try to post ISO images on them on the web later tonight when I get home, where you can download them and burn a CD If that fails due to a faulty image / bad hard drive then you'll need to get hold of a proper windows CD and install from that
thats used one of the MSI MS-6787 board variants Either <a href="http://eu.msi.com/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=553"> P4MAM-L </a> or the <a href=" http://eu.msi.com/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=577"> P4MAM-V </a> Probably the first, slower one - though the drivers should be the same for both
for anyone who picks this job up, there's a disassembly howto on the <a href="http://www.adventsupport.com/viewtopic.php?f=1&t=6792&start=0"> Advent Support forum </a> Looks like the following Advents also use the same chassis: 5511, 5611, 5612, 5711, 5712
impossible to answer without inspecting it, identifying the parts required, and then checking availability of spares. This model is really an ECS/Uniwill U51IL1 and is several years old. Getting new parts may be a problem: it could be a case of trying to scrounge scrap parts off E-bay or similar. Your best bet is to raise a job request at our <a href="http://www.pciq.com"> home page </a>.
RE: over 1,600 errors on newly purch acer, windows 7 .
Pamela in case you don't understand what Richard is getting at, exactly how are you being informed of these errors? What are the messages you're getting, and when?
RE: My hubby installed Windows XP Pro on his laptop and its 3 connect dongle is not compatible????
you have to go online with the machine using a real internet connection and then use windows update to install the various service packs and updates (three service packs and around 120 other patches) The dongle won't work until you get SP1 installed, and possibly not till SP2 goes on. You need them all anyway for security reasons - they patch a whole host of routes for virii to hit the machine
RE: My hubby installed Windows XP Pro on his laptop and its 3 connect dongle is not compatible????
duplicate post
RE: how to make usb backup of advent 4211
<a href="http://www.uktsupport.co.uk/advent/laptop/4211.htm"> UKTSupport </a> say that is really a rebadged MSI Wind. There is a "howto" for changing the hard drive <a href="http://www.laptopmag.com/advice/how-to/msi-wind-hard-drive.aspx#axzz16oJD7Atg"> here </a>
RE: how to make usb backup of advent 4211
you're not looking at this from the correct point of view. Your problem is to fix the compressed boot manager, not to mess around trying backups try <a href="http://smallvoid.com/article/winnt-bootmgr-missing.html"> this fix </a>
thanks for the feedback. Always useful to know when something doesn't work What was the make of the PC?
thats a little-known bug in Windows, allegedly caused when you use a OEM manufacturer's branded CD instead of a Microsoft OEM version. I can't remember the exact details but it was claimed to be caused by having the "wrong" version of Internet Explorer installed before activation. The way the explanation went it was either caused by installing IE8 before activation, or by NOT having IE8 installed If you have IE8 on the machine, boot to safe modem and uninstall it, and then try activating. If you DON'T have IE8 installed, boot into safe, install it in safe mode and try again Actually its an interesting problem because you normally only see this issue if you try to run a repair installation over an existing SLP installation of Windows. As you've formatted the machine that doesn't apply here one other point - check the system date in BIOS
RE: fails to open and encounters lines on the screen
I think we are suffering either a communication problem or language difficulty here
RE: broken screen on ipod touch
should be possible to get it repaired by any computer engineer who likes laptops Here are to "how-to" articles <a href="http://reviews.cnet.com/8301-12519_7-10264939-49.html"> on CNET </a> and <a href="http://www.online-tech-tips.com/computer-tips/repair-cracked-iphone-screen/"> Online tech-tips </a> The screens can picked up online easily enough e.g. <a href="http://www.parts4ipods.com/iPod-Touch-2nd-Gen-LCD-Screen-Display"> this company </a> caveat - I've never dealt with this company so please don't take this as a recommendation. There are other companies offering these also - use Google
RE: update of video/sound links
it wouldn't uninstall properly either: it complained that the player was still running even though it was closed, and that "browsers were open" even though they weren't. And then it launched IE and took me to the websites home page - and tried to run another script DO NOT TRUST THIS SOFTWARE
RE: update of video/sound links
Spyware problems I think Looks like they install a toolbar and redirect your home page and search defaults Just tried installing one of the games and the installer scripts are blocked in both Firefox and Chrome In IE8 the game player installed, but not the game I selected for download. When I try to open the player I get script errors with Google analytics and in the game player itself. If I ignore the error and try to play a game, nothing happens. This machine is probably locked down from a security point of view much more than most, but it all suggests to me some kind of rogueware at play. I'll bet the jerkiness is due to an infection
RE: all i wish to know is how to dismantle it to replace a on/off switch board.thank youjonh
"The procedure is all I want to know" You'll have to ask Fujitsu. None of us appear to have taken one of these apart yet, so sorry we can't help beyond what we've already said You need to understand that if one of us was asked to work on one of these machines we'd have to work out how to dismantle it from basic principles / experience and close inspection. And even then sometimes we get it wrong Service manuals for these machines are often not available: the manufacturers tend to keep them for in-house use only
RE: update of video/sound links
answer the rest of my question and maybe we can Otherwise no. What are free ride games?
thats a Mitac 8375 you can download an ISO which contains all the drivers from <a href="http://www.mitac-europe.com/etsc/8375.iso"> Mitac UK </a> Time also sold an unpdated version as well variously called the 8375+, 8375P or 8375Plus Main difference was better graphics Driver ISO for that is <a href="http://www.mitac-europe.com/etsc/8375p.iso"> here </a> Make sure you ID the machine correctly
RE: Facebook not loading properly
David - Jackie is not the original poster. Nothing to say she has problems with both browsers - that was the OP's problem In this case I'd say uninstall / reinstall flash (using the link I posted earlier). Several possible scenarios: flash has been corrupted, or is simply an out of date versions. Or maybe an update crashed (Adobe have pushed out several security patches recently: one of those may have gone wrong)
RE: update of video/sound links
what games? what make /model of machine? what operating system what graphics card? what sound card / chip?
not me - I just find it on Google
every one of those I've seen has proved to have a dead hard drive, though I'm sure there must be other causes Richard or Wim can probably elucidate more later on
typically a media centre unit came with TWO remotes - one specifically for the TV card, and one to control the PC and media centre software. This second one is generic and can be used on any media centre system, though it may not be able to control the TV card completely. Several companies make them under licence from Microsoft, but they all have the green Windows / MCE logo on them Which controller is knackered - the TV card one or the Media Centre one?
RE: all i wish to know is how to dismantle it to replace a on/off switch board.thank youjonh
John if you're really keen on doing-it-yourself it may be worth asking this chap if he still has his <a href="http://birmingham.gumtree.com/birmingham/57/63319257.html"> broken machine for sale </a> you could maybe make one good one out of the two
according to information on another forum, there is no model-specific user manual for this machine However apparently these are the relevant function key controls Key combination Function Fn + F1 Sleep Mode Fn + F3 Mute all audio (including system and battery beep - ideal for meetings) Fn + F4 Toggle the display between LCD, CRT, LCD+CRT and TV Fn + F5 Increase volume Fn + F6 Decrease volume Fn + F7 Increase brightness Fn+F8 Decrease brightness
RE: all i wish to know is how to dismantle it to replace a on/off switch board.thank youjonh
the on-off switch will be soldered to the motherboard. very unlikely for that to break What MAY be fractured is the plastic strip which holds the button and sits above it. Typically the plastic spring clips behind fracture, leavingteh button flopping around loose. The whole fascia panel needs replacing. Some have to be unscrewed from underneath. Some have to be prised off with a thin blade
RE: Acer 5630 won't charge...help!
Colin 1) you really should start a new thread for your problems, not tag them onto someone elses which have no relevance to you This thread is over a year old and your posts will be lost 2) I don't know who you returned it to under warranty, but it was not PCIQ. We are a network of independant repair / support companies. We do not have any affiliation with Acer or any other company. We certainly do not handle warranty repairs for Acer 3) you need to go back to whoever repaired it and tell them you're not happy. The warranty may have expired, but the problem began while it was in warranty and has not been resolved 4)Acer repair disks often freeze / go wrong. You probably will find that it now needs work to repair the boot sector on the hard drive. However theres a good chance the hard drive is faulty
RE: all i wish to know is how to dismantle it to replace a on/off switch board.thank youjonh
it would really help us if you said what it is you with to dismantle. Clairvoyance is not among our skills
not without inspecting it could be lose cable / dead power inverter / failed backlight / dead screen. Maybe even dead motherboard some of these are cheap fixes, some not. Until its checked theres no way of knowing raise a request <a href="http://www.pciq.com"> www.pciq.com </a> for one of our laptop specialists to visit you
RE: Computer freezes when installing wireless router
Richard right - please post a new thread where we can better deal with the problem However its worth making one comment: theres really no such thing as a "reconditioned" laptop There are old laptops There are second-hand laptops Most second-hand laptops are on the market because they are either too old and slow to be of use, or are faulty You have to question as to why yours was for sale. As a rule, used laptops are trouble.
RE: acer x3200 motherboard problems
just an addendum for the record - some of these had a laptop external PSU rather than the internal SFF one
RE: acer x3200 motherboard problems
no it wasn't a good idea best to never take this model apart most likely cause is either the front panel cables are damaged (as I said earlier) or the button covers over the switches are out of alignment and so not working
RE: acer x3200 motherboard problems
power unit is non-standard on those - even a normal small-form-factor TFX-size unit is too long. I know, I've tried it. The motherboard is a "special" small form factor item as well, Besides which the usual problem when these get taken apart is the front panel leads get pulled away from the microswitches - they're too short. Because of the design, these things overheat and both PSU and motherboards blow. The PSU is only rated at around 180W anyway, not enough to drive the CPU. Best thing to do is take out the memory (assuming this one used desktop RAM - some use laptop SODIMMS), CPU, hard drive and DVD drive and rebuild them into a new full-size case with a new motherboard and PSU Question is, why did you have to rest the BIOS? Should never need doing unless the machine has been overclocked and crashed as a result. In which caae it could be burnt out anyway...
what is the recent history of the machine? what happened to cause this? Sounds rather like an attempt to reload it using the wrong disks
at face value a faulty drive, but the fact you've just installed windows from a CD suggests otherwise I'm more inclined to the view that the CD you used was actually an OEM version optimised for a machine with a specific driver configuration which doesn't match yours. I think you're going to have to reinstall with a real windows CD, or else try recovering from the hidden partition (as I advised earlier)
RE: my pc makes a groaning sound on start up,then the sound subsides,do i need to have it checked
I'd gamble on the most likely being a graphics card fan, followed by a PSU fan
I'll add to what Dave said in that the reason teh wireless card etc won't work is because you need to load the device drivers that are specfic to that machine. Tell us what the model is, and we'll try to ID them for you. However there are a number of issues 1) if Dave's right and you've used a bootleg copy of a VLK disk, then this isn't going to work properly. You won't be able to download updates, and you'll have limited functionality 2) a lot of these PB MCE systems were specifically designed to only work with the Media Centre version of windows: they need extra motherboard power control software drivers which only install on MCE 3) if you've got a TV tuner in there, then it probably needs the MCE software, and also the drivers are probably not available for download. For copyright reasons, the drivers for OEM TV cards are often not available as discrete downloads and can only be obtained as part of the system preload, or on the PC manufacturers driver disk Now the big question is, can we fix this. If you didn't destroy the hidden partition during the XP installation it MAY be possible to recover the machine. On a PB system recovery is usually started by tapping one of the function keys at startup: normally F11, but I've known F10 and F9 to work on some. Try it. The image may still be there
RE: 3 network connection failure
they were trying to check whether the problem is with the local phone mast they're right - try somewhere else where you know others get a good signal from "3" also, if you have access to another computer, try your dongle on that finally, if you have access to another PC and dongle (e.g. a friends) - try those at your home your problem may be a failure of the dongle, a problem with the laptop, a problem with the local mast, local interference - or possibly a side-effect of the fact that "3" have been dropping roaming for their customers on the Orange network - so reducing the data bandwidth available for each customer on their own network
Dianne NO - don't change anything. Doing so may ruin any chances of recovery And you've missed what Wim was getting at in one of his posts - you don't need to take it to the shop Post an online request at <a href="http://www.pciq.com"> our main page </a> and one of our Mac technicians will contact you- and come to you Thats what we do - we come to you. Our business is in on-site computer support. This forum is simply an extra
to be honest, before taking this thread further you really should speak to "3" Its their dongle, and they deal with this kind of thing daily
duplicate post
when its plugged in, how is it listed in device manager?
1) have you tried it in the other usb ports on your computer? 2) are you plugging it directly into the PC or into a hub? 3) are the other usb devices still working?
its supposed to be the correct driver for that machine two questions 1) which version of windows are you running? that driver is for 2000 / XP only 2) there are TWO installer files in that driver pack one in ATI VGA\2KXP\7.80_rc2_7034 (WHQL)\7.80_rc2_7034 one in ATI VGA\2KXP\7.80_rc2_7034 (WHQL)\7.80_rc2_7034\driver have you tried them both? there has always been a problem with some ATi chips in that the installers don't work properly anyway, and the drivers have to be manually installed by using Device Manager to call up the .inf file and forcing them on, despite contrary warnings
Since posting that I've found a disk with the driver on. Important point to note is your machine is an Arima A520 K7 - the spec I pointed you at is for a later version, the A520 K8 (with 64-bit support) so some things may have changed Anyway, I've posted the ATi driver for your machine on <a href="http://rapidshare.com/files/431048094/ATI_VGA.zip"> Rapidshare </a> as a ZIP file Theres no manual on the disk for that machine, but I do have the audio, touchpad, modem and AMD powernow drivers. Post again if you need them
that machine is really an Arima A520 Unfortunately Arima withdrew from laptop manufacture in 2008 - all they make now are electronic components, and there appears to be no support page - the products are orphaned Time's records of this were pretty slim and don't mention the chipset. All I can find so far is this description on the <a href="http://www.amdboard.com/athlon64_arima_a520k8.html"> AMDBoard site </a> That indicates its an ATi chip, and I have a bad memory which makes me think the correct driver was never available direct from ATi - I think Arima patched it and only released it through the reselling companies I'll go through my old collection of driver disks and see if I can find the correct file. However I have another vague memory that twin-view won't work on this : its a case of one or the other video displays, not both
the symptoms would suggest a corrupted hard drive, which probably needs a low level format to resolve Viruses (or sometimes the cleanup itself) can mess the partition table / master file table and boot records to a point where the drive has to be electronically scrubbed How to do it depends on the make/model of the drive. Easiest if you call in someone who knows what to do
duplicate post
somethings wrong here the G5 was a PowerPC chiip, not Intel What exact model of machine have you got/ At face value I'd suspect overheating, possibly from a fan that you failed to reconnect on reassembly
did windows update recently install a new graphics card driver? if so try a driver rollback
I do wonder if <a href="http://www.theregister.co.uk/2010/11/08/3uk_orange_roaming/"> this story </a> may hold a clue to part of the problem It seems that "3" have in places been using Orange's slower 2G network in areas that "3" didn't cover, but have in recent months been shutting down that access. It may well be that you have a combination of fewer available nodes, with more customers being forced onto those that are left - so reducing the available bandwidth This is pure guesswork, but it seems a reasonable hypothesis. No-one at "3" is going to admit it though, even if I'm right
RE: Packard Bell Recovery DVDs
on most PB computers you can make a new one yourself read the instructions that cam with the machine if you want a free one - sorry, we cannot help. We don't do bootleg
no we can't you need to speak to "3" WE ARE NOT "3"
if its the problem I'm thinking of, that tool won't work. Try it and see If I'm right, instructions to fix the problem are on this <a href="http://forums.majorgeeks.com/showthread.php?t=181451"> thread </a> (the third post) the 0x000 memory address error varies with the machine
after a bit of digging... its usually this registry key which is the problem: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows the permissions get locked down on it. You have to remove all existing permissions & owners for the key, then create new ones so that "everyone" has permissions for "all". Its often quite tedious trying to get the changes to "stick" in the registry
duplicate thread
usually happens when a virus corrupts user permissions on a specific registry key it'll probably stop you installing another AV program as well I can't remember the exact key, but the error message when uninstallation fails usually tells you Can you give us the exact text of the error?
RE: 3 dongle is loading some sites or part of sites & not others
"And my partner definately didnt block it." well he would say that wouldn't he... more seriously, have a word with "3". Could be a network problem, could even be a faulty modem. If your partner works in computers, get him to check / flush the DNS settings, disable any proxy and purge the HOSTS file - and uninstall any browser toolbars and plugins
just bringing this back onto the top of the list as it seems to have got lost This thread is over a year old and any new posts will quickly get lost. If you have a query PLEASE POST IN A NEW THREAD OF YOUR OWN - don't add more to this one as it will get overwhelmed by newer stuff
RE: 3 dongle is loading some sites or part of sites & not others
duplicate thread
RE: 3 dongle is loading some sites or part of sites & not others
very hard to answer this over a forum It could be that you have a virus or malware on the machine It could be network congestion or problems at "3" or it could be that someone (like a mother or boyfriend) thinks you're spending too much time on Facebook and has blocked it for you. To know the real answer one of our team would have to see the machine
sorry, can't track anything down from the serial number we need either the model number (something like 1234AB456G7 or the product code (something like 01234-666-789001
no good asking us as we have nothing to do with it Speak to "3"
RE: I lost my Macbook on the floor and now the screen is broken.
really couldn't say without seeing it besides which we're not able to quote prices through the forum. Get one of our team to look at it and they'll quote a price. If you don't like it you can always refuse -
when was the last time you used this computer?
RE: I lost my Macbook on the floor and now the screen is broken.
Marte Richard was joking over your use of the word "lost" - he was suggesting the problem was you couldn't find it on the floor under all the mess....As I say, he was only joking Anyway, sounds like your screen is smashed You've two choices: pay someone to fix it, or else claim on your insurance (if you have any). When you bought it, did you take out any extra insurance? If you did, check whether it covers accidental damage. If it doesn't, then check your household contents insurance as - sometimes - that will cover accidents If the insurance won't cover it, then post a job request (As I suggested above) and one of our team will contact you. As its a new machine its worth doing. If it was older it may not be cost effective(which is why Richard asked how old it is)
RE: I lost my Macbook on the floor and now the screen is broken.
place a work request on our main support site at <a href="http://www.pciq.com"> pciq.com </a> Richard or one of our other Scottish Mac technicians will contact you Please post full details of the exact model of Macbook so the job can be costed. Is there any evidence of the frame or hinges breaking?
RE: Acer aspire 5535 beeps and keyboard malfunction
John symptoms are classic of stuck / jammed key.or maybe a short on one of the keyboard contacts A quick Google shows you should be able to pick one up for less than £20 Theres a complete service manual for this model <a href="http://tim.id.au/laptops/acer/aspire%205535%205235.pdf"> here </a> which shows how to remove the keyboard
a quick Google search brings up a page for it on < ahref="http://www.uktsupport.co.uk/advent/laptop/7211.htm"> UKTSupport </a> - which says it does have a microphone check you've not got the volume controls muted or turned down
thats interesting - I'd assumed Dell boards were mainly Foxconn (as I believe they are one of Dells major assemblers) My experience of ASUS motherboards has been really bad. Every one I've had died prematurely - to the point where I've not bought one for several years. I won't use them in a customers machine. Maybe things have changed. As regards the relative longevity of the "A" brands - the chap who does laptop work for me reckons the reliability went downhill, especially on the Acers, a few years ago awhen they all gradually changed to multi-layer PCBs for their motherboards. He reckons the multi-layer boards at the cheaper end have a tendency to delaminate. My main problem with the "A" companies is the simple lack of spares when they go wrong. Because of the short production runs and "ODM" type origin of these it means trying to get hold of replacement motherboards or panels is often like acquiring hen's teeth. With the Dell/HP/Toshibas you stand a better chance of finding a source of the parts without resorting to the breakers yard.
RE: Dont know what to do to fix my ipod gen3
have you tried googling for "ipod gen3 repair" ??
models change so frequently its hard to keep up However what I will advise is brands to consider if you want some degree of longevity: Samsung, Toshiba, Dell, HP , Compaq don't buy: Packard Bell, Gateway, E-Machines, EiSystem, Acer, Advent or ASUS. In terms of what model, you'll have to decide for yourself, but ask yourself just what you want this machine for. The one you selected is not a laptop: its a desktop replacement i.e. a desktop machine for people with restricted space. Its too big and heavy to carry around. Really its intended as a media centre device for video payback etc - but you want to put Windows 7 Business on it - which will strip out all the media centre stuff. Why would you want to do that? Unless there is a maor imperative for insalling the business version of windows, you're better off without it. Thinking a bit more - that free University volume licence will only legally apply to machines owned by - and used for - the university. It won't be applicable for home use
just checking that review - presumably <a href="http://reviews.cnet.co.uk/laptops/asus-n73jn-review-50000625/"> this one? </a> Its got nVidia graphics. That would be enough to stop me buying one. nVidia laptops don't last.
In my experience such reviews rarely take into account such matters as reliability and spares availability. Personally I would not purchase an ASUS laptop. However thats a personal view, based on personal experience. Others may disagree. As to whether you can put Windwows 7 professional on it, then yes you could. As to how to do it - if you don't know how yourself, then either learn or else pay someone to do it. Don't try if you don't know Personally I think you'll be able to find a machine with "Pro" preinstalled from a better manufacturer at a similar price
RE: overheating (failing) laptop
laptops easily clag up with dirt & dust. Also the heat transfer compound tends to dry and crack, leaving the CPU and GPU with inadequate cooling. Good idea too regrease with new compound every year or so. Besides that, some designs, notably those based on nVidia chipsets, have an inherent problem which makes the graphics chips prone to failure due to heat issues Without knowing make/model of machine its impossible to give anything more specific. However one thing is true - the advice from PCWorld is utter garbage, UNLESS you happen to have one of the machines with the exploding batteries produced by (but not necessarily labelled as) by Sony. A lot of companies used these - including Dell & HP Whether the battery is present or not will make no difference to system temperature
why not just buy a laptop preinstalled with Windows 7 professional?
"That site is all up in Chinese" yep. Thats where they're made if you don't like that, try Ebay - or ask ECS (who made it: its a Uniwill S20II1 model) try sending their tech support a mail <a href="http://eu.ecs.com.tw/ECSWebSite/Support/Technical_Support_List.aspx?MenuID=50&LanID=8"> here </a> but I think they'll ignore you
just tried downloading the user manual for that machine, but it has no tech info at all - so no indications of where the second memory slot is (if there is one)
Alan simply asked you to get into the BIOS to see if the keyboard was working correctly. It is, so you can get out of that again. You've now answered the second point in my first reply. That machine does not have enough RAM. Thats why its slow. You need at least twice that, and preferably three or four time. That machine probably has an empty memory slot. If so, put some more memory in there: ideally a 512mb stick. That should make the machine behave properly - assuming there aren;t any software problems But the bottom line is that machine will never work properly with just 256mb RAM
and Michael - just a reminder about my first post How much RAM memory does the machine have?
you have to do it BEFORE windows loads - immediately after the system starts, and its F11 or F10 - not F12
Gary I think yoyu will find the machine is set to use a dial-up connection rather than a network connection Go into the Control Panel, select "Internet Options", then "Connections" and finally select the option "Dial whenever a network conection is not present"
RE: I spilt wine over Apple Macbook on Saturday - Laptop will now not turn on.
you're going to need a new keyboard at least. Maybe a new system board Nothing we can do to help in the forum - raise a request at http://www.pciq.com for one of our tech team to visit you with a view to repairing it
You can launch the hidden image on most Packard Bells by tapping the F11 key at startup. On a few its F10. Often the batch files which control the process go wrong, in which case the drive will either need to be re-tattoed, or else recovery launched from a CD. Post again if recovery fails However the real problem probably lies elswhere. Packard Bell machines are aimed at the cheap end of the market and were very much built "to a price" - which meant usually they were not fitted with enough RAM memory to run properly. You'll probably find a cheap RAM upgrade will make you PC run properly
First point is Evesham never built laptops, they bought them in, in this case they got it preassembled from Hi-Grade. Next point is Hi-Grade didn't make it either. As far as I can ID it, this is actually a Mitac 8317. Lots of other companies sold them around the world. However since then, Mitac stopped selling laptops and they're left with little support What there is can be found <a href="http://mtc.mitacservice.com/MISC/M0100/F0110_Homepage.aspx?Region=Global"> here </a> - search for 8317 and you get three pages of downloads, some of which are user manuals, but it wont tell you much. Now to your specific case. This machine has to be around five years old, and in laptop terms is life expired. You replaced a presumed faulty motherboard with another - probably also faulty. I assume you got it from Ebay - why do you think it was on Ebay? It would have come from a machine which had stopped working My advice is to stop now, and spend no more money or time on this. Save your cash for something that works. Repairing dead laptops with scrapyard parts is a mugs game
was version of MacOS is it running?
Vista no back door with that - there is in XP Only way round it from a software point of view is to download a special bootable Linux CD, start the machine with that, attack the registry and actually break the password setting These passwords don't change on their own though One of the following has happened 1) someone has changed it 2) you've forgotten it 3) faulty keyboard 4) you've got keyboard caps lock or number lock on
if you have a USB keyboard available, try starting the machine up with that plugged in. You may be able to log in using that Alternatively, depending on the version of Windows, there may be a back door way in. Which version of Windows are you using? forget the password reset disk, If you never made one, its too late for that route now.
try using a different keyboard Most likely cause is that a key is stuck /jammed / faulty Please explain what you mean by "no usb wizard"
what software are you using to do this? Snapfish's own software, or the Microsoft software? Can you give us the actual exact error message (complete) Finally what changes have been made to the machine since the last time it worked?
Clare have you tried the Fn & F11 keys as described in the earlier posts?
you need to call the "3" support line and tell them what you've found Either 1) your local mast is faulty or 2) the signal is not strong enough to get into your house or 3) the local mast is oversubscribed and newer customers are getting low priority You've proved theres nothing wrong with your laptop as it all works in another location. The problem is with "3" Forget asking the store - they don't know what masts are working and which are not. They may know in theory where the signal should be OK, but theory and practice are often widely adrift. You have to speak to the "3" support line
RE: Drivers for Time computers
thats the correct link. Albatron's website is simply offline (again... its always been flakey) instead get the unified driver from nVidia - its <a href="http://www.nvidia.com/object/nforce_udp_winxp_5.10.html"> here </a> Its uunclear whether that driver includes graphics or not, however if it doesn't I think Windows XP should find a driver for it Theres an overview of the board at <a href="http://www.amdboard.com/albatron_km18gpro.html"> AMDboard.com </a> The modem is a Conexant HSF item, and Windows update will install a driver for that
It would have helped the search if you had told us this was a Packard Bell Imedia of some kind. However even after discovering that, I still can't track down a specific model with what you've given us So at present, sorry, can't help
DONT RING THE STORE Ring the "3" support line The point you have to remember is the dongle worked on another machine - at a different location DOES IT WORK ON ANOTHER MACHINE AT YOUR HOME?
RE: Drivers for Time computers
the 00503AB07G4 used version 2.1 of the <a href="http://www.albatron.com.tw/English/product/mb/pro_detail.asp?rlink=Specification&no=49"> Albatron KM18G Pro </a> motherboard All the drivers you need should be available on that link Basically its a Nvida nForce2 chipset. The LAN drivers will be integrated into the chipset driver. theres a note in the model breakdown "do not load BIOS defaults". I don't know why - presumably something gets disabled, or maybe the graphics memory gets misconfigured. So if you have set the defaults, give the BIOS settings a good check
RE: Microsoft Project 2010 Professional
any chance you qualify for the academic pricing? Its in the £140 area, rather than the £900+ of the "full" version
speak to the "3" support line and check what they say before doing anything else Forget getting help from the shop: they are salesmen, not technicians
at a rough guess the dial-up-connection is trying to use the "wrong" modem. You'll probably find you have multiple dongles installations of the dongle/modem. You need to set the connection to use the correct one
RE: Acer L100 connected with LCD monitor (VGA) and LCD TV (DVI/HDMI) problem
first - you're pretty much on a hiding to nothing trying to get two monitors working at different resolutions. The manufacturers may claim it works - my experience is that in most cases it wont. usually you have to compromise and set both screens to the same resolution. In a case like this where you're trying to output an HD resolution to one, and not the other I expect you'll find theres no happy medium at which both monitors will work. Even at 1280x1024 theres a heck of a scaling problem trying to resolve 800x600. One has an aspect ration of 1.25, the other 1.333... Its not going to work Now, in your fiddling you've set the display to a resolution the monitor can't handle. You need to boot the system in a way it can. Only way to do that, is to activate the boot menu screen by tapping the F8 key at startup. You'l get a menu: select either the "boot to VGA" or "boot to low resolution" option (depending on the windows version). That will get you into windows, from where you can set the resolution properly for the monitor you are using. From that point you can try experimenting - but my feeling is you are on a hiding to nothing
following on from Alan#s comments, its worth trying a change of batteries as some mice can really draw the power on these -especially if they are left "on" all the time (some supposedly switch off automatically - but may not). If that also fails, then take it back to the shop
does it work OK if you use a "real" internet conection?
at a rough guess, I'd suggest a dead hard drive You'll need a new drive - and to get someone to reinstall OSX for you
RE: external hard drive device installer error
Luci what version of windows are you using? what make / model of computer and drive? Does the drive work on another machine?
RE: where can I find my product key?
do you mean where is it printed? or do you mean you need to try to recover it from your installed software? I presume its Microsoft Windows you need the key for? If som which version of Windows, and what is the make/brand of the machine. (recovering a key from an SLP-licenced machine gives the wrong key)
RE: Unable to uninstall printhead for Kodak ESP5 all inone printer
see <a href="http://selfservice.kodak.com/external/en/urg/urg_01061/GLB_en_urg_01061_manual_ATG/urg01061c7s6.html#BABIGBGD"> this </a> whats going wrong?
Thats the error message I was expecting. I'd assumed it was being misreported. You need to find just what is writing files to the D: drive. If its just you, saving stuff there, then the simple answer is to put them somewhere else However if you've got program files installed there, or a program it routinely dumping data there, then you need to change something as the machine WILL slow down if you continue to try and access that drive partition As I said before, the recovery partition is there for one purpose only: recovering / repairing the machine, and should be regarded as inviolate
it may just make sense if you've been storing files in the d: partiton This is supposed to be something you leave alone and NOT save files in, as it holds your system recovery software. If you've messed with it, it may no longer work if you have a problem Is this machine actually booting into windows OK? Or is it locking up at startup?
make / model of machine please, and is it actually loading into windows? Or freezing at some point? Please also give us the EXACT message
RE: HELP! wireless disconnects every 5 minutes
thinking about the symptoms further, I'd guess that the ariel (it runs around the screen) is not plugged into the wifi card. If that was the case it would only pick up a strong or local signal, but could easily lose it Ask Currys to open the inspection hatch for the card (don't do it yourself - you may invalidate the warranty) and get them to check if the two leads (remember that TWO) are both connected. They're usually thin black ones, with a very tiny round push-on connector at the end As an off-topic aside, this illustrates in a good way the pitfalls of buying electronic gear from outside your own country. I strongly doubt that Packard Bell / Acer in South Africa would carry out a warranty repair on it if it does prove to be faulty
RE: HELP! wireless disconnects every 5 minutes
Kayleigh's advice is good However other points to remember are that you could be suffering from interference that only happens to affect your machine (different wireless cards can be affected to greater or lesser extents) Any of the following can be a problem Plasma TV baby alarm Wireless TV sender microwave oven garage / gate renmote control If you have any of these, try to eliminate them in your checks
RE: HELP! wireless disconnects every 5 minutes
duplicate thread
RE: HELP! wireless disconnects every 5 minutes
does it make any difference whether the other PCs are turned on or not?
RE: 3 dongle keeps calling (cacheing) old version of website
which internet browser do you use? You need to set the browser cache to flush on closure - not the DNS. Flushing the DNS won't clear the cache - all it does it clear hijack attempts
first find a source of the parts - which probably means scouring Ebay and the rest of the web for a dead /scrap one you can break for bits Bit like hunting for hens teeth really Or speak to Acer/Packard Bell support (Acer own PB) and see if they can supply one.
PS - I've never had to use them myself, but I don't like the look and feel of that recovery-cd.com website. Theres no way I'd spend any money there It simply feels wrong
hold off before anyone starts downloading things Now we actually have the model number we can actually start looking things up, and the camera on that one can be manually enabled / disabled by hitting the Fn & F11 keys together The camera probably just needs turning on... Its tells you this in the manual which would have been supplied with it. Theres a copy online at <a href="http://support.thetechguys.com/Uploads/%7B18c2253d-2638-4066-b557-b9e44b668e91%7D/Advent%20Roma%20User%20Manual.pdf"> the support site </a> DSG have excelled themselves again with this model. Even thought its listed on the "tech Guys" website there are NO driver downloads for it. maybe Win7 has them all preinstalled?
then it could be faulty as its new, you should speak to their warranty support line: "The Tech Guys" If its faulty, the sooner its repaired under warranty the better
RE: Setting Up Tiscali Internet
Tiscali dont actually exist - they have been totally subsumed into TalkTalk More importantly - don't even think of e-mailing them. Like all UK ISPs they are geared up to connect with customers through their call centres only. They don't have the staff resources for handling letters / e-mails
RE: sony vaio vgn nr21j s power light but nothing else.
you're right probabaly not worth it Sony bits are hard to get as well - they are very reluctant to sell spares to people who are not one of of their "approved" repair network
RE: Setting Up Tiscali Internet
and I'll add to that TalkTalk send out wireless routers that are already configured to the customers account, and preset with a WPA key. The need no setup. Just plug them in and go. You just need to configure the wireless connection on the computer On a different matter - I personally think you are making a mistake switching him to a Mac. If - as you say - he is completely illiterate then asking him to learn a completely new OS is pushing your luck a bit. And when it goes wrong and he DOES need hands-on support, where will you get it. PC techs are easy to find, Mac ones far less so. To use a Mac he needs to be capable of self-support. You won't be able to do it all from the other side of the pond (PS - please don't turn this into an argument over the pros/cons of MacOS vs Windows, that not my point. I simply believe that its not the best option in this particular case)
RE: sony vaio vgn nr21j s power light but nothing else.
sounds like a dead motherboard though could just be loose memory or mini-PCI card (e.g. modem or wireless adapter) Try reseating them (if you can get at them)
you can't the switches are integral to the motherboard new switch means new motherboard I'd suggest the fault is elsewhere - NOT a switch. More likely to be a faulty motherboard component like a capacitor
no such thing as a good reconditioned hard drive There are new hard drives and there are old hard drives Old hard drives break
you appear to have TWO problems 1) the hard drive is dead / dying or scrambled 2) your DVD drive is not reading DVDs the two are unrelated problems
then either 1) the DVD is damaged / faulty 2) the optical drive cannot read DVDs (its quite possible for a drive to read CDs but fail at DVDs as they use different laser frequencies) 3) you're missing a command at startup on the lines of "press a ckey to bot from DVD" or similar
Is this recovery CD on you burnt yourself or is it a manufactured one from Advent? The do-it-yourself burn ones often go wrong If its a pre-made one, exactly what is the exact name - as printed on it Finally - is this Windows XP or Vista?
we've been round this one before several times As far as we can tell (as as you don't mention the model its impossible to be sure) Advent don't load any special software for the camera on many of their laptops. They expect you to do what most people do with webcams, and either use Skype or Windows Live Messenger. You don't need anything else, really
was it working BEFORE you had the problems?
a "big noise" suggests something mechanical has failed the spinning - in my experience - may indicate a failed hard drive, which again COULD make a noise. I think you're going to need to get someone in to do surgery on this.
Steve genrally, yes, higher capacity aftermarket batteries are usually available. However you do have to be careful where you get them as theres a lot of junk on the market. However you don't have to buy from the PC maker - they all buy them in and relabel them anyway Big questions is can we find a replacement. My main battery supplier does not list a cross reference for this machine, and a quick Google search finds little. Its probable this battery is used elsewhere - can you can the makers label and identify manufacturer and serial number? Google that and we may get somewhere
its an Acer laptop Their motherboards often fail with exactly these symptoms its not a minor problem - its a major one Bin it and buy a new one
this one has USB. Not PS2
USB mouse - yes PS2 mouse - no
time to get someone in to look at it However much you try you are not going to clean this yourself. Its going to need some pretty skillful work to sort this one: its hacked the registry to prevent drive access, has attacked the winsock files and installed a rogue mail server You may even be better off wiping it and starting again
RE: 3connect dongle wont connect !
error 619 suggests that its trying to used the onboard modem rather than the 3 dongle Check the settings for the 3 connection and ensure the dongle is selected correctly as the modem used
generally on laptop the BIOS will simply find the new drive with no need to change any settings. if it doesn't, simply drop into the BIOS at startup and it will find it then You'll find very limited choice in buying a PATA/IDE laptop optical drive now. For instance "Scan" only now list one the <a href="http://www.scan.co.uk/Products/LiteOn-DS-8A1P-021C-8x-DVDR-6x-DVDDL-DVDplusRW-x8-R-x6-Ram-x5-IDE-%28PATA%29-Black-OEM"> LiteOn DS-8A1P-021C </a>, while Aria don't even have one listed
thats supposedly an OEM-only board and does not appear on the MSI website. Fujitsu are the only company I've tracked down as using it. Happily they have a manual for it <a href="http://uk.ts.fujitsu.com/rl/servicesupport/techsupport/Boards/Motherboards/MSI/ms7393vp/Man_MS-7393VP_uk.pdf"> here </a> That says it has a Realtek ALC888 chip (i.e. Azalia compatible, high-def) so Vista or Win7 will probably have the correct drivers preloaded. XP may even install them through Windows update AFTER (and only after) XP Service Pack 3 has been installed. Otherwise go <a href="http://www.realtek.com.tw/downloads/"> here </a> and select the hi-def codecs Contrary to what you think, that board is VIA based - not nVidia (though you may have an vVidia graphics card) so you are going to need the VIA Hyperion motherboard drivers from <a href="http://www.viaarena.com/Driver/VIA_HyperionPro_V524A.zip"> here </a>
replacing a laptop optical drive has two issues: 1) is that each machine model tends to have its own bespoke fastening mechanism. these screw onto standard holes on the drive. After removing the drive you need to take the fastening lugs off the old one and refit them on the new 2) the replacement drive will have a standard flush-fitting fascia panel, the same thickness as the drive. You PB drive may wel have an oversize fascia which matches the contours of the laptop. If so, two choices. Either fit it as-is and possibly end up with an ugly looking solution (possibly even a big gap in the case) or else exchange the fascia. This often ends up in a breakage, and may not fit anyway. Personally, I now never attempt to change the fascia. Experience rules! Other problem is drives come in two types - SATA and IDE with different interconnectors. You have to get the correct type USB will work, but would have slower data transfer rates
is <a href="http://jumpta.en.alibaba.com/product/264703399-209581077/Mosfet_AO4422.html"> this </a> what you mean by AO4422? Sorry, but I expect I'm not alone in being inexperienced in this aspect
I have a feeling is that the recovery has worked, but that the boot sector wasn't written correctly. That was a problem with some of these disk recovery systems in WinXP. Theres a potential way round it - but not easy for the unexperienced. Of course thats only a guess - I could be way off, thats why I asked for more info OR another possibility is a dying hard drive
RE: Fujitsu Siemens Amilo Li1818 notebook
Veronica his post is nothing to do with yours. He's asking a new question John We don't answer that kind of question here as we've had evidence in the past of the info being used to crack stolen machines.
raise a job request at http://www.pciq.com Someone will contact you
RE: The eMac i have turns on but does not display anything on the screen
how old is it? which model is it?
I'm sorry, but the information you've given us is very unclear If want us to try and work out whats wrong you're going to have to tell us make/model of machine, version of windows, and what went wrong to make you try to reload it Otherwise we've no chance of helping
RE: Not sure if its the Battery or Computer.
can't give you a straight answer on that. I'd be inclined to regard both batteries as suspect, but it is entirely possible the charging circuits on the motherboard are at fault, Only way you're going to prove it is by trying a new battery, or by testing your batteries in another computer of the same type. As to the battery age, anything over a year is "old" and has to be regarded as suspect
RE: Not sure if its the Battery or Computer.
do you mean to ALL you batteries or just some/ How old are they? whats the make/model of the PC?
RE: Drivers for Time computers
the read head on the drive has probably failed Fit a new DVD drive
you need to look at things such as whether you've got a proxy set on the connection, what the DNS servers are, the IP address of the default gateway, the firewall settings of your security software... Or it could simply be the security settings on the network are incompatible with your machine. I think this is another of those times when its worth paying for an hour of sometimes time to get it sorted properly
RE: adding a monitor to a Vaio PCV-F31M
just found a manual for it <a href="ftp://ftp.vaio-link.com/pub/Manuals/Desktops/V3/V3_H_EN.pdf"> here </a> No mention of any kind of video output. Not surprising really as its intended to be a self-contained media playback device
just downloaded and checked the audio driver off that support site. Direct link to it is <a href="http://mtc.mitacservice.com/MISC/M0800/F0810_FileReader.aspx?fileid=104774"> here </a> Its very definitely a C-Media AC97 driver, so unless it carries some optimisation which overcomes the problem, I don't think theres a solution
RE: adding a monitor to a Vaio PCV-F31M
thing is its not a business machine. Sony designs machines to be fashion statements: they prefer form over function. Ease of use (or repair) comes a long way down the priority list
thinking more on this - are you trying to output the video to a TV rather than a computer monitor? if so it could be Macrovision protection kicking in Again, to really say more we need more info i.e. make/model of machine DVD playback software operating system how the screen is attached to the PC - (VGA, HDMI, TV-out or whatever)
without knowing more about your machine, and the software you are using its hard to give a definitive answer, but this always used to happen when the playback software was set to read the disk as NTSC rather than PAL
RE: Drivers for Time computers
Jez I've answered your question on the other thread you posted
that machine is a version of the Mitac 8355 notebook, with the 128MB ATi graphics version of the motherboard. Mitac don't sell laptops under that name any more, and the download support page is well hidden. You can find it <a href="http://mtc.mitacservice.com/MISC/M0100/F0110_Homepage.aspx?Region=Global"> here </a> You need to plug 8355 into the search box, and a list of drivers pops up. Theres more about the machine <a href="http://www.notebookforums.com/thread13894.html"> here </a> - which shows it has a C-Media AC97 sound chip From memory I think we had sound issues with these: part of the problem was it picked up a sine wave feedback from the cooling fan under load. Don't think its resolvable. There was a BIOS flash - but it didn't help and I no longer have access to it.
RE: sound drivers for packard bell i go 4400
Andy this is a laptop, so no "sound card". Trying to ID the codec chip by eye is going to be close to impossible for someone not familiar with the chip amrkings. Thinking about it, most Easynotes use SiS chipsets, but the problem is what codec chip they used: if AC97 it could be Realtek, C-Media, Sigmatel - or any of these disguised as SiS 7012 or 7018 Presumably its not a Hi-Def chip as windows update should resolve that... As the SiS drivers will work with other audio chips its worth trying them. First the 7012 , and if that fails then the 7018. Both can be downloaded from the SiS download site at <a href="http://www.sis.com/download/">http://www.sis.com/download/</a>
RE: sound drivers for packard bell i go 4400
sorry, can't help I presume its a Packard Bell Easynote of some kind, but I can't identify it. As far as I can see there is no C2 model on the Packard Bell or Tech Guys website. C3 models, yes. C2, no
RE: adding a monitor to a Vaio PCV-F31M
I can't find a reference to that model on the Sony website, but from memory I don't think I've seen one on similar models If thats the case the only way you may be able to get a second output would be with a USB>video adaptor. I don't think the quality would be up to much though
and thats been screwed up as well... this time all the backslashes have been removed. I don't think I can provide a correct link Basically you need to go to the UK packard bell website, click on support > downloads > legacy downloads > and then go through ftp menus to the correct file
I see whats wrong... the coding on this site is adding extra characters to the link Try navigating to ftp://ftp.download.packardbell.com/NOTEBOOK/EasyNote MZ36 series/ and then follow the menus
looks like that ftp site may be having a few problems If the download fails, try going to the actual ftp page and manually selecting the file <a href="ftp://ftp.download.packardbell.com/NOTEBOOK/EasyNote%20MZ36%20series/Patches%20&%20Applications/Vista/"> FTP site </a> File you need is RecPatch.exe Note the file InstallCDC9.exe may also be handy to download - this should contain the drivers for that machine, handy of you have to reload it manually
Packard Bell have long had a problem where the recovery disk "burn" fails, and have issued a number of patches over the years. This model is no exception. There is a patch on their "legacy(!)" ftp download site <a href="ftp://ftp.download.packardbell.com/NOTEBOOK/EasyNote%20MZ36%20series/Patches%20&%20Applications/Vista/RecPatch.exe"> here </a> Download and run it, and then try the recovery again. If it still fails, then the image is probably faulty.
1) A GeForce 8500GT is a graphics card, not a motherboard. 2) Codec in the computing sense has two meanings. It can mean the drivers for the sound processing chip. Or it can mean the software encoder/decoder to enable various types of multimedia to play. If you mean the drivers, then we can't help unless you tell us the name of the motherboard. If you mean encoder/decoder software, then install the FULL version of the <a href="http://www.free-codecs.com/k_lite_codec_pack_download.htm"> K-lite codec pack </a>
PROBABLY needs a new hard drive fitting, and windows 9and other software) reinstalling if you can't do that yourself, get one of out tech team to do it for you. Raise a request on our <h href="http://www.pciq.com"> home page </a> I may be wrong wrong in my diagnosis: whoever responds to the job request can check that
sounds like the hard drive has failed or become unreadable
RE: PACKERD BELL HARD DRIVE LOCKED
It must have a TPM chip on the motherboard - basically this is a security encryption chip. It may have been set, or it may have failed. either way, you're not going to crack it. You need a new hard drive AND a new motherboard. Given the age of the machine thats probably going to mean new memory & processor as well. Probably not worth it There is one -possible - option There is a USA company who claims to be able to supply replacement TPM chips. You'd have to visually ID the chip, then desolder it and solder on the replacement. You'd save marginally cost of a new board, but you'd still need a new hard drive. Again, probably not worth it. The same company claim to be able to unlock some drives for $100. I don't know them, so cannot vouch for them. Caveat Emptor applies. Personally I don't think its worth it, or the risk see http://www.pwcrack.com/security_chips.shtml and http://www.pwcrack.com/harddisk.shtml
RE: PACKERD BELL HARD DRIVE LOCKED
? I thought it was an AOL UK location? Anyway - I think Edward's problem is a bit more than a normal password issue. I've never come across a locked hard drive on a DESKTOP machine, unless someones used the old DOS lock utility. Something seems a bit weird (which is why I asked the question) - unless the machine actually has a TPM chip. rare
interesting idea, but theres no way I'd try my data to a remote server somewhere on the far side of the world I can't see any way of storing the files locally ether - unless you already have Office install anyway
RE: PACKERD BELL HARD DRIVE LOCKED
what model of machine? what operating system? make model of hard drive? please give us the full text of the exact error message, maybe then we can help
I've scrapped at least six of those because the motherboards failed. Its an Acer, they do that. Can't be certain thats the problem here without inspecting it, but I'd lay odds thats the problem. If its under warranty, speak to Acer. Otherwise get someone to cost out rebuilding it into a new fullsize case with a decent full-size motherboard. These small-form-factor PCs are a pain: they overheat and burn out. Doesn't help that it has an Nvidia chipset - which don't like heat. You won't be able to get a replacement board which fits that case at a sensible price.
blank post / duplicate
just noticed that Realtek link is misbehaving If it wont work, instead go <a href="http://www.realtek.com/downloads/"> here </a> and select the AC97 drivers from the dropdown menu
yep - just download and install them before you run any windows updates
Hmmm..... checking the "Tech Guys" website (who are the support team for Advent) finds a download page <a href="http://support.thetechguys.com/layout.aspx?ID={06f22ece-a0db-482d-b43a-3e709818285d}&CatID={85dc09a3-ad9b-471b-ba5c-d25985d100f5}"> here </a> They also list a Smartlink AC87 modem driver, though you'll probably find Windows update will install that correctly Unusual for the Tech Guys not to find details on their own website
tech details of that machine are at <a href="http://www.uktsupport.co.uk/advent/laptop/7001.htm"> UKTSupport </a> that indicates its a fairly simple VIA based machine You'll need these <a href="http://www.viaarena.com/Driver/VIA_4in1_443v.zip">VIA chipset drivers </a> <a href="http://www.viaarena.com/Driver/S3G_ProSavageDDR_winxp_v139433.zip"> ProSaveage DDR display drivers </a> <a href="http://www.realtek.com/downloads/downloadsCheck.aspx?Langid=1&PNid=23&PFid=23&Level=4&Conn=3&DownTypeID=3&GetDown=false#AC"> Realtek AC97 audio codec drivers </a> Just one point - that 20GB hard drive the machine came with is not big enough to usefully run Windows XP. Replace it with something larger Another point - if Windows Update tries to update the sound drivers, don't allow it. Windows usually gets Realtek AC97 on VIA wrong - and sticks in a C-Media driver in error
RE: Hp compaq mini inch screen cracked looking for best quote in birmingham
we cannot give quotes through the forum. Please raise a job request online at <a href="http://www.pciq.com"> our main page </a>
mice and keyboards are cheap and disposable. If they break, you buy replacements. In this case you've a choice of buying a new individual mouse, or a complete mouse/keyboard set. If you just buy a new mouse, if its wireless then you'll have the complication of having to plug two USB wireless devices in. Of course, if the mouse is still within warranty you could speak to Advents support phone line(they are called "The Tech Guys") and ask for a replacement. Who knows, you may get one, though many computer companies don't include the mouse/keyb with the warranty: they regard them as "disposables". But no harm in asking them. But thats nothing to do with us. We're not Advent / DSG / PCWorld or The Tech Guys. Completely different operation
RE: sound drivers for packard bell i go 4400
I can' find that model listed on the PB website. Was it a special for DSG/PCWorld? On the Tech Guys website an Igo4461 is listed - which is PROBABLY the same chassis/motherboard, but I can't be sure. The Tech Goys do list a <a href="http://support.thetechguys.com/layout.aspx?ID={04e376f0-f856-4f0c-9de0-5a1821e26fdf}&CatID={ccafae76-09f7-454e-9404-91f9c6001c4c}"> sound driver </a>. Try it - it MAY be the correct one
RE: I HAVE A NOTEBOOK AND I NEED TO FIND THE PHOENIX FAILSAFE KEY.
or if you cannot contact Phoenix, call the support line for the laptop manufacturer. Presumably the failsafe program was pre-installed by them?
RE: I HAVE A NOTEBOOK AND I NEED TO FIND THE PHOENIX FAILSAFE KEY.
sorry, but no-one here is going to help you attempt to bypass an anti-theft device. I don't think it would be possible for us to do so anyway. Speak to Phoeniz and see if they can help. In the meantime, here is the online guide to <a href="https://dell.failsafe.com/fssui/GettingStartedGuides/en/fsc_gs.pdf;jsessionid=0EBA2F91CCF6A731FA98257E47823AFC"> Phoenix failsafe </a>
sounds like it may be faulty Either take it back to the shop, or call the manufacturers support / help phone line
that link is misreading it should be <a href="http://www.uktsupport.co.uk/advent/laptop/5612.htm"> here </a>
according to <a href=http://www.uktsupport.co.uk/advent/laptop/5612.htm"> UKTSupoort </a>, no They say it only has one memory slot, capable of 2GB max
The board is an OEM special from ECS and does not seem to be on their website. Besides which, it probably used Packard-Bells own BIOS anyway - its cheaper for big companies to use their own BIOS versions than buy them from the m/b maker. A quick check of the PB website does not show any obvious downloads. Try contacting PB support and see what they say. If that goes nowhere you still a couple of options 1) go to the forum pages at <a href="http://www.wimsbios.com/"> Wims BIOS </a> and ask there for help 2) Go to <a href="http://www.badflash.com/"> Badflash.com </a> and ask if they can supply a new BIOS chip. ONLY do this if you are confident that you can remove the old chip and fit a new one. Make sure you rad ALL the instructions first. This board was also used by E-machines/Gateway and it may be possible to find a suitable BIOS there - though that will stop Windows Activation from working, and disable any recovery disks
RE: Problems with 3 Dongle - No Network
very interesting. I was under the impression that "3" only used modems from Huawei. If somehow the wrong ZTE drivers are being installed that could explain a lot of problems I wonder if Windows Update is misidentifying the dongles?
RE: Memory upgrade on a Advent 7204 laptop from 1gb to 2gb
yes, there are two. However, depending on how the machine was built, only one may actually have a memory card fitted Its not unusual on an Advent for one or other to be left vacant so that the shop could do a quick upgrade prior to sale... typically these machines were often sold with not enough fitted to run properly. Margins were such that by doing it this way the shop could make more profit on the pre-sale memory upgrade than they could on the sale of the PC!
laptop or desktop? what kind of mouse? anything on top of the keynoard holding a key down? tried another mouse?
and just for the record, looks like that machine has an interesting origin <a=href="http://www.uktsupport.co.uk/advent/laptop/7016.htm"> UKTSupport </a> indicate its a <a href="http://www.uniwill.com/UserDownload/N251S/N251S6.htm"> Uniwill </a> model assembled in Germany by <a href="http://download.gericom.com/NOTEBOOK/Blockbuster-Serie/Blockbuster/251S6/"> Gericom </a> The links provided are to the various support download sites
I would suspect either the contacts for the battery are broken / damaged or some way. or else theres a problem with the power supply stopping power getting to the machine. Check the lead of the power unit for damage, and check the power jack socket for looseness or damage. Does the socket get hot? If so it could be an indication of arcing Are the battery contacts on the back ofteh laptop damaged?
not with what you've given us If you raise a job request for one of our tech team to visit you, then he/she may be able to resolve it. Could be so many things.... But I'd guess at a faulty dongle. At the end of he day, its up to "3" to get this working
This is really an ECS/Uniwill U51IL1 DSG used the same chassis for a whole group of similar machines. But seriously - forget trying to replace a key. It never works as the fixinglugs usually break. You should be able to find a replacement keyboard for £20-30 on Ebay or elsewhere on the web Uusual tech details are available on <a href="http://www.uktsupport.co.uk/advent/laptop/5712.htm"> UKTSuppott </a> Theres nothing useful on the "Tech Guys" website about this range
call "3" and speak to them
still a lot of confusion here. Google Chrome does not come with a media player. And assuming you are talking about Windows Media Player, then you can't install 7 over 10 - and I'm not sure that 7 would install on a Windows XP (or later) machine anyway. I suspect what you've got is some kind of third part software. Anyway, the important thing is its now working!
not really, because I can't understand what you are saying Also even if I cold, I'd need a lot more informaion regarding make/model of machine, operating system, what software you're trying to use, and what you mean by "closing the keyboard". Is this a laptop?
sorry - the link to UKTSupport is <a href="http://www.uktsupport.co.uk/advent/laptop/9617.htm"> here </a>
could well be there are instructions for removing he keyboard at <a her="http://www.uktsupport.co.uk/advent/laptop/9617.htm"> UKTSupport </a> It should be possible to find a replacement on Ebay. For the record note that this machine is really an <a href="http://www.uniwill.com/UserDownload/l75ii/l75ii.php"> ECS/Uniwill L75II8 </a>
ah Wim, you're back I was hoping you'd answer this one! Jon
none of us currently here are Mac experts, I'm certainly not an I'm loathe to give specific advice. If you Google for "imac startup problems" you'll find plenty of hits offering various ideas to fix it However you could have a dead hard drive or logic board
when you get one of those it usually tells you WHY its stopped. Can you cheack and give us the full error message please? Having said that, as often as not its a stuck key on the keyboard
RE: superdrive replacement white intel imac
we can't quote through the forum If you raise a job request on the main PCIQ site one o four team will pick it up and contact you http://www.pciq.com
you've pretty much diagnosed it yourself You've either got a broken cable in the lead, or more likely, the power jack socket in the computer is broken or damaged Simple enough to fix - as long as the motherboard is not fractured. If the m/b is not damaged its usually possible to solder a new socket in place. It needs an hour or two of labour as the machine has to be stripped down, but the parts are cheap - unless the motherboard is cracked Raise a job request on our main page at <a href="http://www.pciq.com/"> pciq.com </a>
aaargh... bug of the typo again that should read - "you should UNINSTALL ALL version of Java except..."
for a start, 1.4.1 is around six years or more old and should be uninstalled as its it contains a number of vulnerabilities: its a serious security threat. You should install ALL versions of Java excpet the most current - thats currently version "v6 update 21" which you an get by downloading from <a href="http://java.com"> java.com </a> However from reading your post I suspect theres a bigger underlying problem on your machine, otherwise you wouldn't be asking the question. Whats actually wrong? What problems are you getting?
two beeps PROBABLY means a problem with the RAM memory. Try reseating it, or if that fails, replacing it
what model is your machine? I'm just a bit confused by the apparent contradiction between "desktop" and "power supply box" Most desktops have an internal power supply
interesting to see that this forum is read in India. with the information you have given us it is very difficult to make any comment - however before you do anything else, try a system restore back to a date before it went wrong
we've had this question several times before, as as far as we can see theres no webcam software on it - you'll have to use Skype or Windows Messenger UKTSupport website for this machine is <a href="http://www.uktsupport.co.uk/advent/laptop/5712.htm"> here </a> We've said it many times before, but this is really an ECS U51IL1. And there is no useful support site for it. Its an orphaned product
and another typo...that OpenOfffice link is <a href="http://www.openoffice.org/"> HERE </a> I'll be glad when we get post editing available on this forum...
quick correction - that should have said "However you may find you can pick up the home/student version cheaper at PCWorld - they're knocking it out at around £20 CHEAPER...."
you can buy version of Office 10 online from Microsoft at <a href="https://office.microsoft.com/en-gb/buy/"> this website </a> However you may find you can pick up the home/student version cheaper at PCWorld - they're knocking it out at around £20. What they sell you is the product key: you still have to go online and download it However there is a better option: If all you want is typing and spreadsheets, download the FREE equivalent product from <a href=http://www.openoffice.org/">Oracle (was Sun)</a> If you want a similar program from someone you've heard of, try the <a href="http://symphony.lotus.com/software/lotus/symphony/home.nsf/home"> IBM Lotus Symphony</a> - basically the same program as OpenOffice, but with w tweaked interface. Personally I'd go for the OpenOffice version
duplicate post someone clicked too quickly...
1) have you spoken to "3"? They may have an asnwer 2) Its a long shot, but some people have reported this behavior as being caused by AVG antivirus. What security software does your machine have?
first point is to understand the limitatiosn of what you've bought Its not a laptop PC - its a "Netbook" with a low power Intel Atom CPU. Its not intended for playing videos or anything with a high processor demand. its a toy for travelling salesmen to type with, send e-mails, and view the internet while on the road Having said all that, this model does appear to have high-def video outputs, so we should be able to expect some degree of viewable playback The big question, is what are these videos you ar trying to play? Are they ones you've made yoruself, ones downloaded from the web? If so, what format are they in? Different formats require different levels of processing power. Its also possible you need to install the correct codecs on the machine (if for instance you are trying to play Xvid/DivX/MP4 clips). Again, we need to know the format of the clips
RE: ECS 945P-M3 motherboard drivers
sorry for the failure to reply earlier - somehow I missed the therad among all the others as fas as I'm aware that model was built in Ireland, especially for DSG and has nothing to do with Philips - except the name is licenced from them. All support is through "The Tech Guys" and drivers can be downloaded from <a href="http://support.thetechguys.com/layout.aspx?ID={a1e1f4e9-3d83-41b5-adc0-f93e79a88658}&CatID={c5d81334-ed4d-400a-960c-02e4c3b9d3e2}"> here </a>
RE: BIOS PASSWORD PROBLEM IN ADVENT LAPTOP
if its a recent laptop (say the last three years or so) then the password is held in the TPM chip and cannot be hacked You need to speak to whoever look after support for Advent in Pakistan
the thrid hit on Google for CH1204 gives <a href="http://www.power-adapters.co.uk/12v-chi-ch1204-replacement-power-supply-p-674.html"> this </a> I didn't bother looking any further I don't know the company, so caveat emptor - its up to you to be sure its the correct model
that Pirate Bay link failed to work here it is again ( I hope) <a href="http://torrents.thepiratebay.org/5783020/Time_Computers_Notebook_drivers_V9.5783020.TPB.torrent"> Driver CD 9 </a>
You've obviously not read the response to your posting of yesterday, so I'll repost ti again here. tricky one Thats an Arima A520, and I can't find a home page for Arima at present Its poorly documented by Time, but as far as I can tell it was a bit of a hybrid. The drivers I have found are Sound - ADI/Soundmax USB2 - NEC Modem - Askey MDC - which appears to really be a Conexant HSF Chipset - POSSIBLY Ali (guessing) Graphics - ATi of some kind, don't know what - but the provided drivers were version 7.80_rc2_7034 Most, if not all those those should have adequate default drivers on Windows update Now to the crux of your question The wireless card is not specified in the Time documentation, nor is it on th driver CD. It was probably not sourced from Arima: it was almost certainly a third party part Time list on Notebook Driver CD9 just one wireless driver set, but I don't know it they are the correct ones. Its an MSI card, the MS6804. I can't find anything with that name on the MSI site, so I've uploaded the file here to <a href="http://rapidshare.com/files/414408105/MS6804.zip"> Rapidlink </a> theres also a copy of the driver disk available by torrest at <href="http://torrents.thepiratebay.org/5783020/Time_Computers_Notebook_drivers_V9.5783020.TPB.torrent"> The Pirate Bay </a>
RE: Problems with 3 Dongle - No Network
just an afterthought theres been a suggestion that some antivirus products can cause problems as well - especially variants of AVG Try uninstalling that, do the updates I suggested, then try connecting. If it works, then reinstall the AV software
RE: Drivers for Time computers
that Torrent has now turned up <a href="http://torrents.thepiratebay.org/5783020/Time_Computers_Notebook_drivers_V9.5783020.TPB.torrent"> hereh </a>
RE: Laptop Screen - Intermittent 'Jumping' Problem
sounds link you need a new screen
RE: Problems with 3 Dongle - No Network
if the machine is at SP2 now, then first uninstall the dongle software,then reinstall SP2 again, over the top, then SP3 and any updates. I suspect somehow the registry does not match the file version in place
RE: Drivers for Time computers
as soon as that Torrent appeared, it seems to have been taken offline... maybe probs at PiateBay?
we offer advice on repairing computers We don't offer help with your homework. There are plenty of places on the internet which describe the characteristics and use of RJ-11 and RJ-45 in far more detail than we could here
RE: Drivers for Time computers
theres a copy of that driver CD available for torrent download <a href="http://thepiratebay.org/torrent/5783020"> on Pirate Bay </a>
RE: Drivers for Time computers
tricky one Thats an Arima A520, and I can't find a home page for Arima at present Its poorly documented by Time, but as far as I can tell it was a bit of a hybrid. The drivers I have found are Sound - ADI/Soundmax USB2 - NEC Modem - Askey MDC - which appears to really be a Conexant HSF Chipset - POSSIBLY Ali (guessing) Graphics - ATi of some kind, don't know what - but the provided drivers were version 7.80_rc2_7034 Most, if not all those those should have adequate default drivers on Windows update Now to the crux of your question The wireless card is not specified in the Time documentation, nor is it on th driver CD. It was probably not sourced from Arima: it was almost certainly a third party part Time list on Notebook Driver CD9 just one wireless driver set, but I don't know it they are the correct ones. Its an MSI card, the MS6804. I can't find anything with that name on the MSI site, so I've uploaded the file here to <a href="http://rapidshare.com/files/414408105/MS6804.zip"> Rapidlink </a>
probably not usually those diagnostic programs just give generic answers - not the details you need Open the machine, take he card out and see whats written on it in the way of makers labels Yo may need to search with Google (actually Yahoo! often works better for that specific task) to actually make sense of the labels
RE: how can i re install windows xp on my advent 4489
something is going really wrong today... heres that link in full http://www.uktsupport.co.uk/advent/laptop/4489.htm and another go at linking to it <a href="http://www.uktsupport.co.uk/advent/laptop/4489.htm"> Advent 4489 </a>
RE: how can i re install windows xp on my advent 4489
or even <a href=http://www.uktsupport.co.uk/advent/laptop/4489.htm"> here </a>....
RE: how can i re install windows xp on my advent 4489
UKTSupport have a page about this model, and the various recovery options <a hre="http://www.uktsupport.co.uk/advent/laptop/4489.htm"> here </a>
then use the warranty! its faulty, so cal teh support line for whoever made it!
neither HP not nVidia will have actually made the graphics card. That will have been made by one of the board manufacturers You need to ID the card, find who made it, and see if they have am updated video Bios
no, we cannot You'll have to ask "3" We are nothing to do with "3"
corrupted hard drive / partition or faulty hard drive it may be possible to recover the drive, or it may need replacement Is it under warranty? And is there any information on there you need to keep?
how about using <a href ="http://www.truecrypt.org/"> Truecrypt? </a> I've never tried it on a Mac, but its supposed to work on OSX
are you saying that your dongle and laptop in a different location works, and that a different dongle in your location works? If so, that sounds like eh network is overloaded locally to you, and existing customers are being given priority over new ones Speak to "3"
PS try plugging your postcode into <a href="http://www.three.co.uk/Help_Support/Coverage?infoChoice=mbb"> this map </a> and see what it tells you about likely recpetion in your area
"no service" normally means just that: no service. Or else the Dongle is faulty Have you proved that the equipment does actually work anywhere else? Take it into your local town centre and try there as the signal will be from a different transmitter Also try using the laptop out of doors at your home, and see if that gets a signal But really, you need to speak to "3"
monitors either work or don't. Theres no cost effective way to repair them - especialy something as old as this. Borrow another and try it As for the PC itself, its so old that I would not expect it to work. Comparatively speaking, that machine is on the technical level of a Model T Ford, with performance and reliability to match. I really think you should give this up as a bad job. As for the DOS software - there may be way to get that to run on a modern machine. Just what software do you need to run?
RE: Back up files have changed to a different file type
"but surely this is a basic file associations issue?" Maybe, but i suspect not. More likely to be a corrupt installation, and that "not a valid WIN32 application" error seriously suggests either corruption or a virus - or maybe that the Sage installation is only a 16-bit version?
RE: Back up files have changed to a different file type
hang on a bit on some versions of Sage you can't open the backup files directly - you have to open / restore them from within the Sage program Also there are still a of of people out there using old DOS Sage software - is that the case here? Normally in a case like this I'd recommend doing a System restore back to before the problem happened. However as Sage files by default are not stored in a folder thats protected by system restore this could be dangerous - unless you have a complete system backup on an external drive. Maybe the best answer would be to try and repair Sage by reinstalling it over the existing files, but even that could damage the data. Again, make sure everything is backed up externally Personally, I hate Sage products due to the idiosyncratic way they work and install. Trying to repair corrupt Sage installations is more of an arcane art than a technical skill
its probably a vain hope, but just try reseating memory and any mini-pci cards e.ge. wireless/modem If that fails then it probably is the m/b
as we dont know anything about the make or spec of the computer, or of the operating system, then the answer is probably "no" At present it is still not clear if the problem is with the monitor or the PC
as a rule we don't give advice re password removal due the possibility of aiding theft If you want help on this, raise a request for a visit from one of our technicians
good point
I've had several cases like this My working hypothesis is that the period on non-use allows the solder points on the motherboard to cool to a greater degree than normal and fracture. I've no idea if I'm correct - tis just a hunch. I suspect Dave or Wim have better knowledge than me However in this case, despite the checks done I'd still check the hard drive further Before binning the machine its worth low-level formatting/zeroing the hard drive using the drive makers tools. Also I'd try a replacement drive if that failed. Diagnostics do not always detect a bad drive - or a badly formatted drive
it does not have to be a Dell monitor Any monitor should work as long as it has the standard D-shaped VGA connector
RE: Fujitsu Siemens Amilo li1705 Freezing when Moved
the rework failed on the on I had Since then we've found out more about the Nvidia graphics problem, and IF thats the cause a reliable fix is unlikely Theres a very major generic problem with Nvidia laptop graphics chips
two points 1) some of these had a Radeon Mobility 9700 graphics chip, others Intel. If yours is a Radeon, that bad news. That was a weak graphics chip hat often failed 2) This is an Acer laptop. Acer laptops don't last very long as a rule. This one must be around 7 years old - close to a record In a nutshell, from a hardware point of view, old slow, decrepit, unrepairable Bin it
Just Google "encrypted flash drive" plenty of choice n general Kingston flask drives tend to have a better reputation for longevity
several of the antivirus companies offer bootable disks for download, some based on Linux, some of BARTPE or VistaPE However I've found noen of them work that well Virus removal at the level you are talking of requires a fair knowledge of windows systems, and of how viruses work. You ofetn have to identify problems manually - and fix them manually bt by bit by selective deletion and replacement of files, and registry editing To put it in a nutshell: I (and others here) can USUALLY do it, but not always. Sometimes I have to wipe the machine. And even when I believe I've got a machine clean, its impossible to be sure
RE: ECS 945P-M3 motherboard drivers
its quite possible an OEM only board, ECS did a lot of those Better if you can give us the FULL name and model as so called "Phillips" machines were actually built and sold by at least two different companies: one in Ireland, one in Germany On the front does it say "Freevents" or something else? And what is the make/model as descibed on teh makers plate on the back?
thats a ten year old monitor You say it has speakers so there should be THREE leads one, very thin with an audio jack on the end which normally fits into a green jack socket on the computers back plate. This is teh audio lead second, a thcker cable, often (but not always) ribbed with a D-shaped connector and a pair of thumbscrews. Thats fist into the VGA (video) socket on the computer - usually on the motherboard, but possibly on an extra graphics card. The VGA sockets is normally BLUE (black on very old machines, very occasionally orange) The third lead is the power cable, with a normal 3-pin plug at one end, which fits into what looks like a kettle lead connector at the back of he monitor. I suspect you are missing this, and that that is your problem. However you MUST use the correct cable for this: do not use a kettle lead as they are often not earthed, and will have the wrong fuse fitted
what do the plugs on the ends of the leads look like? what colour are they? what is the MODEL of the monitor?
what version of windows? and were you given any kind of recovery or setup CD? what is the actual model of the machine. The phrase "Vaio" covers a lot
RE: advent 5711 no wireless connection anymore
rough guess, either the internal wireless card has failed, or its come loose/lost contact Open the machine and reseat it If that fails then disable or remvoe it and use a cheap USB wireless adaoptor instead
RE: upgrading firmware has interrupted my email account and I now cannot open mail at all
more details please we cannot help with the information given
what virus doe scan say you have? and what are you scanning with? And presumably you do have access to another computer
it may be the same, but the reason for asking was to see it it WOULD work with MSN. If it does, then theres nothing wrong with the camera. If it won't then the camera has to be regarded as suspect There's quite probably some software preinstalled on the machine for the camera - but I don't know what it is. That why I asked what software you were trying to use with it - the must be a preinstalled application of some kind
try that MacForums site - you stand more chance there than here But when you post, give them the full story of what you've done and why. Just giving a partial post - as you initially did here - will probably get you the wrong answers
hmmm OK What was the actual problem that made you want to do this? Is there an underlying machine fault? Anyway, this suggestion is lifted from MacForums: "When restarting, hold down CONTROL OPTION P R. Wait until the third chime, then let go of the keys. That will reset PRAM which may hold the the screen resolution setting on reboot." What I'd suggest is reboot the machine using that key combination - which in theory should clear the screen resolution settings, then on the subsequent reboot try the single user mode No idea if it will work - just guessing Following that you may be better of asking on <a href="http://www.mac-forums.com/forums/"> MacForums </a> as well - they have more Mac users there than we do by far. Win / Richard - either of you any ideas?
was that from this forum? I can't seem to find it Can you post a link so we can try to see what you've done?
sorry should read "generic Mac OSX setup pack"
I would assume a screen resolution problem Presumably you've reloaded it? if so did you do it from recovery disks for that specific model, disks for another model, or a generic MacOX setup pack?
what software are you trying to use with it? Have you tried MSN/Windows Messenger?
our usual Mac expert seems to have vanished for a few months now. In his absence I'd guess at a failed logic board - however don't take that as definite, wait and see what others say Instructions for swapping out the board are on the <a href="http://www.ifixit.com/Guide/Repair/Installing-Mac-mini-Model-A1176-Logic-Board-Replacement/1117/1"> Ifixit website </a> Instead of the putty knife I used a thin, broad clap knife blade to break into mine Parts for that model are available <a href="http://www.applemacparts.co.uk/store/index.php?cPath=7685_8044_8048&sort=1a&page=1"> here </a> You'll see a new logic board is £385, a repaired exchange one £199 - plus VAT Is it financially viable? Probably not - assuming my diagnosis is correct
besides which the GX version of that board i s limited to 333FSB The KS741 itself was able to handle 400 FSB but I've not seen one of those for sale in years If you try to jumper the board for 400 you'll blow it. I know - I've done it
<a href="http://www.ifixit.com/Device/iMac_Intel_17%22">iMac 17" repair guide </a>
if I'e read the web pages correctly, therea re two fans to replace: for the <a href="http://www.ifixit.com/Guide/Repair/Installing-iMac-Intel-17-Inch-Hard-Drive-Fan/901/1"> hard drive </a> and the <a href="http://www.ifixit.com/Guide/Repair/Installing-iMac-Intel-17-Inch-Optical-Drive-Fan/900/1"> optical drive </a> I'd be inclined to take the machine apart and see how much crud is present. My guess is that the fans were not replaced, but simply cleaned out: its hard to be sure, but it LOOKS like hey are bespoke items (which cost), not generic products. Like all MacIntoshes, spares cost more than the equivalent generic parts in a PC
I presume you mean the CMOS battery? the CMOS itself is the BIOS chip and removing it can easily break it... If you had to reseat the CMOS battery, then replace it. They're cheap and disposable: a strip of ten should cost your around £3 (for the strip) from someone like CPC (and around £5 singly from PCWorld...)
is this a password to boot the machine, or a password to enter the BIOS? and do you actually have the password - or is it preventing you using the machine?
the Gateway download page is <a href="http://support.gateway.com/support/drivers/dlcenter.asp"> here </a> but that model number finds nothing. Are you sure you've read it correctly? Go to that website and try inputting the serial number instead To answer your other question 0 that machine would have had a hidden recovery partition on teh hard drive, but presumably its now trashed? Read the documentation which came with the machine - it will tell you how to recover the machine from that partition IF its still there
I think I'd want to see that machine before commenting could be almost anything, from a power issue, to motherboard fault, bad hard drive or even bad software or virus really impossible to say more Get someone to check it for you
If you actually check, the internet is full of references to this error The problem is that there are three things which allow/prevent DVD regional playback, and all have to be set correctly: Windows The DVD drive The DVD playback software while windows may allow another change, its quite probably that the drive firmware won't. or that the playback software won't Possible fixes? 1) try flashing the drive with updated firmware. However if you get that wrong,the drive will die 2) try uninstalling / reinstalling the DVD playback software 3) if all else fails, download and run one of the various "DVD region killer" programs. Technically all break copyright law, so I'm not going to recommend a specific one
should read the case is a <a href="http://www.foxconnchannel.com/product/Chassis/detail_overview.aspx?id=en-us0000002"> Foxconn TS-001 </a>
PPS - for the record the case is a Foxconn <a href="http://www.foxconnchannel.com/product/Chassis/detail_overview.aspx?id=en-us0000002> TS-001 </a> Quite good quality for the time, and still presentable now!
the records show this as using a KM266 variant of the MSI MS_7061 motherboard It must be the <a href="http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=590"> KM3M-V </a> I hadn't realised we'd used that: I thought they were all the KM400 or KM400A variants. They'll use the same drivers anyway Data and drivers are all on that page, except for the modem - which is a Conexant HSF item, for which XP has preinstalled drivers PS - that one only had 256MB RAM when new. I strongly suggest you add more
not as simple as that the actual DVD playback software may be more restrictive and block subsequent changes. What DVD playback software are you using?
RE: Resetting a Ei 205 a hard drive
checking on the web it looks like E-System used three different recovery procedures on their machines Some seem to need F10 at startup Others CTRL + F11 Some Vista machines F8 and then launch the "repair my computer" option and select the system recovery These machines were (I believe) exclusive in the UK to DSG/PCWorld so someone there SHOULD know for sure
difficult as we don't know whats causing it Prime candidate is a failed graphics chip, but it could be a number of other problems It it completely black with no writing? Does it show ANYTHING at startup? What make/model is it?
Okay, a number of things here First, the installation of Office will be a time-limited trial. If you want to use if after the trial period you will have to pay for it. (Or else uninstall it and download Open Office instead) Second, the e-mail question is a different issue Presumably you are accessing your e-mail through the BTinternet web site? In which case setting a default mail program is irrelevant. You need to send the scanned files, then create a new mail withing the webmail program, and then attach the image files. Otherwise you will have to set up Windows Live mail as your e-mail program manually
thats a very common problem Norton programs are memory hogs and need a lot of RAM How much do you have installed? On a XP machine with 360 running you need at least 1GB
agreed - unless you have available (such as with Dell) a modified BIOS which changes the fan behaviour to give more cooling
just thought I'd add a few replies to some of Lee S's comments "Ok for a start DONT post a reply unless you know what your talking about! this really irratates me!! " Well, Wim and I do both know what we're talking about. Thats why we've both posted. What really irritates me is people posting incorrect advice. "This is a common problem with HP & compaq" Actually its a problem shared by almost any brand of laptop that uses an Nvidia chipset with integrated Nvidia graphics. Some chips are worse than others. The 6100 series were bad. Its nothing to do with the machine being HP/Compaq, ALL laptop makers had the problem. In fact HP/Compaq are more helpful than many, having extended the warranties on some of the affected machines (though not all) "They do this on purpose to make more money for engineers & workshops approved by HP & compaq! " Total BS "this informationis known by HP & compaq but is only released to approved engineers, the nasty little s*its do it on purpose to make more money. " More BS "The only reason i know this info is because i am a computer engineer" Well, so are Wim, myself, and the other regular posters here. And we know is somewhat different! As Wim says, there is no reason to avoid HP/Compaq machines. However this is a very good reason for avoiding laptops with Nvidia chipsets
correct. It IS locked to Tiscali You cannot use it on another ISP I guess there is a slim chance that if you could identify the Simens model that he SE587 was based on, extract the firmware, and use that to flash the SE587, then you MAY get it to work However as we don't know the "parent" model ID, I can't point you in the right direction. And theres probably a good chance that rather than working, you'd just brick the device ADSL modem routers are cheap - buy another one.
This is a 12-month old thread, so I really don't see why it was reopened. However, Wim's right: the basic problem here is that Nvidia's laptop graphics chipsets (or at least this generation) are badly engineered, and with time thermal expansion makes them unseat from the motherboard. You often find comments on the web about supposed "fixes" such as Lee B describes above: they're based on the false assumption that the laptop motherboard has somehow acquired a "static charge" that needs discharging through some arcane voodoo ritual like he describes. I can assure you: I've seen the theory, tried it, and never got it to work. As far as I can see its a hoax. The only way you're going to fix one of these boards is if you can stick it in a reflow oven and bake it till the solder flows and remakes the connections
RE: Time pc drivers required Please
That uses an OEM-only variant of <a href="http://www.giga-byte.co.uk/products/product-page.aspx?pid=1367#sp"> the GA-7ZMM </a> from Gigabyte. Its actually the GA-7ZMM+ v2, but its nearly the same Drivers are all on that link Chipset is Via KM133 Graphics is 4.S3 Savage4 Sound is Creative CT5880 Windows XP should boot OK on this board even without the drivers installed as it has default system drivers, and (from memory) WDM versions of the CT5880 driver built in. XP does not have the S3 driver built in, but that wont stop it booting There must be something else wrong: could be wrong drivers installed faulty component BIOS problems You may find turning OFF IDE busmastering in the BIOS gets it working (Windows XP will handle the busmastering) Likewise if the BIOS has an option for SoundBlaster emulation, turn it off: XP can't handle DOS mode sound devices, but DON'T turn off the CT5880 altogether The modem is a PC-Tel based device, which we never got working in XP so it may be as well to remove that. This is an old machine originally supplied with Windows ME. We never sold these with XP installed: they don't have the power. This one came with a 1200 Athlon processor and just 256MB RAM (which was shared with the graphics). Simply not powerful enough Its also a board we had real stability issues with, having to introduce a number of BIOS flashes to fix. Finally, over the last few years I've seen a lot of these boards with capacitor disease
and thinking back to Nomadic's problem: don't you need SP2 installed before these modems work?
speak to "3"
internal microphones and laptops are funny things we had some at Time which picked up the magnetic oscillation of the spinning cpu cooling fan, giving a continuous sine wave input as long as the fan was turning. Couldn't cure that one at all
presumably there is a microphone built into it? turn the input volume down - or mute it I've seen this before, but not for a long time it is probably just feedback, possibly caused by a faulty (or over sensitive) mike. Years ago you used to get the same problem with desktop PCs, the way to cure it was to put an inline resistor (a so-called impedance adaptor) into the mike circuit. You don't have that option with a laptop as all the circuitry is internal I don't see the other possibility - that your laptop has suddenly turned into a theremin as being very likely! Though it would not be unprecedented - I've known people who can create quite large electrical fields about them. If thats teh case here, cure is still the same: mute the mike.
RE: 3 Dongle Connection Problems
sorry, nothing we can do. we are nothing to do with "3" might be worth checking the availability map at <a href="http://www.three.co.uk/Help_Support/Coverage?infoChoice=mbb"> availability map ,/a> to see if you should be able to connect or not
IE6 simply does not work properly because it does not comply with modern scripting protocols Go to wwww.microsoft.com/downloads and get IE8 from there. Grab a copy of XP SP2 at the same time (it IS still available) - don't mess around with torrents
and it bears repeating yet again WE ARE NOTHING TO DO WITH "3" anyone with an issue with a "3" dongle should speak to "3". Especially contractual problems such as this
PS - if you run into any specific problems with this strip down, it would be worth posting your questions to the <a href="http://www.adventsupport.com/"> Unofficial Advent Support Forum </a> as well as here
UKTSupport has a page for this model <a href="http://www.uktsupport.co.uk/advent/laptop/qc430.htm"> here </a> They say its really a rebadged Quanta TW3M, and that <a href="http://cache-www.intel.com/cd/00/00/28/42/284266_284266.pdf"> assembly </a> and <a href="http://cache-www.intel.com/cd/00/00/28/42/284283_284283.pdf"> disassembly </a> are available on the Intel website Drivers for it are <a href="http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=2476&lang=eng"> here </a> why do you want to get the cover off?
from what?
RE: ADVENT AIO 100 cant find drivers for soundcard having a nightmare
second short: try <a href="http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=16983&ProdId=3056&lang=eng"> this one </a>
RE: ADVENT AIO 100 cant find drivers for soundcard having a nightmare
you have to understand the manufacturing chain here IDT/Sigmatel makes the audio codec chips and sell them to the motherboard manufacturers. The m/b makers assemble the chips in accordance with a master specification guided by information from Intel (Intel supplied the rest of the motherboard chipsets) BUT they tweak the chips to optimize performance - and in so doing often need dedicated drivers. In the case of a machine like this, the motherboard would have been a "bitza" from some no-name Chinese circuit board maker, sold to whoever actually designed and part-assembled the PC (no-one seems to have worked out who yet), then - probably - shipped to a third party european screwdriver plant for final assembly, before being shipped to the DSG group stores In this case we know its a 92XX chipset from IDT Its a case of trying drivers until you find one that works. The Intel site is the most likely place to find one that works - I'll have another check later. But first - which version of Windows is that machine running?
RE: ADVENT AIO 100 cant find drivers for soundcard having a nightmare
try <a href="http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=14699&lang=eng"> this </a> total guess, but its the only IDT Sigmatel 92XX series driver I can find on the Intel site - and thats an Intel based motherboard according to UKTSupport
RE: 3 mobile email address for problems
sending e-mails to computer or phone support companies is a total waste of time. Their whole support model is based on customers calling into call centres. The reason is simple: you can minimise the paperwork, script the advisors on what they say, ship the calls out overseas and restrict the advisors to working within specific guidelines E-mails cause massive logistics problems, and quite simply go to the back of the queue, or are ignored. Put simply, if you want a resolution, then phone them However in this particular a few seconds thought suggests that this case is not going to be resolvable. Presumably you're getting "emergency calls only" because your phone company does not have a sharing agreement with anyone local to where you are in Finland. It might just be a case that you need to manually log onto a network, but most phones should do it automatically. The fact that its not, suggests you are out of luck. Simplest resolution for you is to purchase locally a cheap pay-as-you go phone for use while you are in Finland. That will work, and also you won't get stung for massive roaming charges
RE: Media Centre freezes and crashes
that ATF cleaner link won't work try downloading from <a href="http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25"> this page </a>
RE: Media Centre freezes and crashes
could mean the videos are corrupt it could be that the machine has given up generating thumbnails because its got no space to store them in you're going to have to try and create some space on that drive. That means unhiding all the "temp" and "temporary internet" folders and deleting the contents. Delete any downloaded stuff you don't need. Empty the recycle bin. Then try defragging the machine - though my guess is there's not enough space to allow defrag to run You may find downloading and running <a href="http://www.filehippo.com/download_ccleaner/download/77dd6b31c88cfbf60af370624f9e0791/"> CCleaner </a> and <a href=2http://www.atribune.org/ccount/click.php?id=1"> ATFCleaner </a> and using them to clear the crud helps
RE: Drivers for Time computers
audio drivers for that should be <a href="ftp://ftp.hp.com/pub/softlib/software9/COL22125/pv-58190-1/sp37325.exe"> here </a> support page for that machine is <a href="http://h10025.www1.hp.com/ewfrf/wc/product?product=3368063&lc=en&cc=uk&dlc=en&lang=en&cc=uk">here </a> only thing that confuses me is the reference to SYSTEM speaker. Makes me wonder if the machine has been hit by the virus that corrupts beep.sys Anyway, download and install those drivers and see what happens
RE: problem with upgrading mac
Wim do I take it from that, that you have to do a clean install, then followed by the upgrade?
RE: Media Centre freezes and crashes
could be many things such as failing / corrupt hard drive corrupted codecs wrong video drivers viral problems but even if you cured all that, with so little free drive space not a lot is going to work
that does not happen during the installation of SP2 It DOES happen during the installation of Windows XP Media Center edition / Tablet edition Please tell us exactly what you are doing: is it an upgrade or a clean intallation? check the disk you are using - exactly what is it called?
RE: Media Centre freezes and crashes
"Hard has about 1.5 gb free" I can't comment on any other possible problems, but the system is not going to run with that minimal amount of free space. PC performance starts degrading with anything less than around 30-35% free. At 1.5GB I'd guess you were at less than 1% free Either clear the junk out of the machine or, or get yourself a decent sized drive, reinstall and start again At 1.5GB free the only person being fooled is yourself. It ain't going to work
RE: problem with upgrading mac
in that case different diagnosis: - no you don't need a new hard drive However, from my (limited) experience of Macs, I'd still say the abortive upgrade has trashed the operating system In windows you could try a "repair installation" - but I don't know if a Mac has that capability. Otherwise you're probably looking at a reformat and clean intallation
RE: Drivers for Time computers
Rob is it a Time computer? If so post the model number and I'll track down the correct drivers model number should be on a makers plate on the back and read something like 123ABC4567G8 if you can't find the model number, I May be able to locate it from the product code of the PC - something like 123-999-456789 don't give me the serial number - I can't trace anything from that even if its not from Time, still post the make/model and we may still be able to work it out As Alan said, its the computer soundcard/chip which needs the drivers, not the speakers
RE: Media Centre freezes and crashes
how full is the hard drive? are you trying to play audio or video files? have you recently installed any new or upgraded codecs, or any other media software?
RE: problem with upgrading mac
that sounds about right the old operating system has been trashed by the aborted upgrade. The attempts at "cleaning" the drive may well have effectively reformatted it You need a new hard drive
going back to what I posted earlier, that Sound Blaster emulation problem is quite common to a lot of earlier windows xp machines what make / model is the laptop?
RE: Problem with power into Amilo Pi 1505
" If I do not dare try to reflow the solder connections myself. what is the best way to find the nearest techie that will know what he is doing with my laptop model?" Simple - go to our main web home page and raise a request there for one of our engineers to come and visit you. Thats what PCIQ does. Got to <a href="http://www.pciq.com/"> www.pciq.com </a> and click the red "request support" button
this may also be relevant, though its for win 2K <a href"=http://support.microsoft.com/default.aspx?scid=kb;en-us;327947#appliesto"> link </a>
tried this? <a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;274509"> link </a>
RE: My I tunes has stopped syncing how do i re-install apple sync notifier
have you just upgraded your version of iTunes? It seems to be a common problem read the comments by Spyglass Sally in <a href="http://discussions.apple.com/thread.jspa?threadID=2386119&tstart=0&start=0"> this thread </a> It seems you can fix the problem by uninstalling the "mobileme" software
RE: 3 connect mobile broadband
we cannot answer that you should speak to your network provider - if only to ensure you don't get billed for its ongoing use by whoever now has it
not really replace them both and hope
I think you mean Alan :-)
you do get cases where the fan bearings go stiff. The fans appear to spin up OK, but as they get warm start sticking. Maybe thats the problem here. Or, as Alan said earlier it could be a motherboard controller fault The fan itself will be a standard unit, even if its stuck in some kind of oddball shroud. Can you get at it?
well it could be one of a number of things not enough RAM memory faulty hard drive too many junk programs loading at startup viral problems knowing Packard Bell's build habits I'd suspect its low on RAM. How much is installed?
5611, 5612, 5711, 5712... If you want to find any others check the models on UKTSupport one by one
there should be a method for reinstalling windows from a hidden partition on the hard drive, without needing to use a disk check the manual that came with the machine as it varies from brand to brand failing that, try ringing their sales line on 0871 760 1019 having said all that, its quite likely your problem may not require this step what is actually wrong with the machine? whats it doing?
is it using any special software / drivers? e.g. Logitech mouse software, or Microsoft mouse software? If so uninstall it, then restart the machine you could try deletin the mouse in "device manager" and then restarting
what card? what diagnostic test? what operating system? why are you doing the test - is the machine giving problems? does the machine otherwise work OK?
whenever this has happened to me its been cured by simply restarting the machine
I think its time to ask: what are the actual problems / symptoms of the machine?
with a P4 system the fan WON'T come on at startup. It will only start spinning when the machine gets hot
have you spoken to 3? what do they say?
Sophia we're a bit thin on the ground in terms of Mac experts here. You may be better off asking advice at one of the dedicated mac forums such as <a href="http://discussions.apple.com/category.jspa?categoryID=189"> here </a>. However I suspect that if its not a simple overheating problem due to dust build up, or fan failure, then you are probably looking at a very expensive repair requiring an exchange system board Another example of the pitfalls of buying a second hand computer. Its NEVER worth it unless you know how to fix it yourself Have you spoke to the shop you got it from? What do they have to say? Sale of goods act re "mechantability" still applies, irrespective of second-hand and short warranty
Alan - its out of warranty... while digging around on the web I found a couple of references to some Imacs suffering from what they called "intermittent shutdown syndrome" - and the implication seemed to be that it was terminal presumably this was purchased second-hand. I wonder just why is was for sale...?
that first ling is bad - it should be this <a href="https://www.apple.com/support/mac101/">mac101</a>
check these web pages <a href=https://www.apple.com/support/mac101/">mac101</a> <a href="https://www.apple.com/findouthow/mac/">Find out how</a>
RE: password refused after mistake in entering a new one for Outlook Express
so change it again using the tools on the webmail site of whoever your e-mail provider is There should be a "forgotten password" link & routine Once you've done that, then edit the details in Outlook Express
in order the things to check are are the speakers plugged in correctly? are they turned on? check volume on the speakers check computer volume controls - are they muted? check deice manager for errors? try a driver rollback reinstall the drivers
care to explain how you did that? have to be a heck of an oven to remake the broken solder contacts
probably not, unless you can buy the exact same model as supplied by PB realistically you've a choice of getting a new mouse/keyb set, or a new mouse with its own wireless sender unit or a corded mouse
RE: my own program disc will not load
despite your comments, this is probably a virus whats happened is something has corrupted the registry files, and on startup the system has reverted to the original first registry (saved when the machine was first setup). Its created a new profile for you The good news is that this may be recoverable. Your old profile may still be there on the drive with all the missing data.Exactly where depends on the version of windows. It may be possible to pull the files off to another drive. You may also find that running "system restore" back to before it went wrong will enable access - however thats not certain. However one thing is for certain: this is a sick machine and needs to be reloaded. Its almost certainly got a virus - and as you scans found nothing, then its a pretty serious one. The alternative cause would be a failing hard drive losing data / misreading... Might be worth calling in one of our PCIQ team to attempt to get the data back for you
RE: my own program disc will not load
usually this happens because either 1) the program folders have been deleted - or 2) system restore has been run back to a time before the programs were installed - or 3) an attempt has been made at a windows repair installation - or 4) someones copied over the registry files with the original backup copies from the first installation the other possibility is that the programs you're tying to remove are old 16-bit ones which don't have a proper uninstaller, or are badly written junk, or are in fact "fake" malware programs You might be able to tidy the mess up by using a combination of CCleaner and the MS Installer Cleanup tool, followed by systematic manual file deletions and a line-by-line registry edit However thats no a choice for the unknowing as its long, tedious and likely to cause more problems. Personally I'd back up any data, then wipe the machine and reinstall windows. Something has gone badly wrong and its time to start again. Trying to repair the software in a case like this usually goes wrong As a matter of interest, which are the programs causing the problem?
copy them to a local folder on your computer and them burn using whatever CD/DVD burning software you have installed
RE: packard bell easynote LJ75
most likely cause is that the machine is overhearing in some way probably needs a stripdown and attention paying to the cooling system. Thats not something to try yourself
RE: packard bell easynote LJ75
duplicate thread
RE: packard bell easynote LJ75
is the keyboard working or has the machine completely frozen?
well you've got my earlier answer re costs And any replacement motherboard will have the same potential issues as the original
have you tried plugging it into a different USB port? why did you uninstall it? was it giving problems?
RE: wireless connection but no internet access
also I suspect that the dongle software may have changed your network settings to use a proxy server I'm not sure where you'll find that in the airport settings though...
something to remember is that generally if you are getting warnings about virtual memory, its because you don't have enough RAM memory n the machine
before you do write it off, just try checking the RAM memory first. That message could refer to that. If you don't have any spare RAM it would be worth getting someone to come and look at it to rule it out. Replacement laptop RAM is cheap I'd still bet on the graphics going u/s - but we may be wrong
if I'm right on the diagnosis, then the cost of a replacement motherboard - if you can get one - will be close on £200 plus you have to add labour However a replacement board is going to have the same generic fault, and that assumes Dell will sell one anyway. Last time we tried to get one for a customer Dell UK refused and we had to look at sourcing one from the USA
there is a generic weakness in a number of Nvidia laptop graphics chips which make them fail prematurely its well known, and a problem across many different brands of PC. Some companies have responded to it by extending the warranty period. Some have not. Dell have for SOME models, but not all those affected You need to speak to Dell and see if your is one covered by the extended warranty
RE: need mother board for a sony VGC-LA3 all in conconputer
post a job request if you want someome to look at it However you may find no-one will touch it.I know I won't
thats one of the "bad" Geforce notebook chips its probably dying / dead. New motherboard required
RE: Advent 5711 Started once then refused to start again since
that could well be the cause - it could be shorting across the contacts. Have a close look and see if the contact strips are touching each other, or the socket housing. Try to prise them free if they are. I have seen that problem cause these symptoms before Soldering a new USB socket on the m/b should not be too difficult, though I've never known anyone actually do it. It would need a complete stripdown of the machine, and a steadier hand with the soldering iron than I've got!
RE: Advent 5711 Started once then refused to start again since
given what you say, I'd suspect the motherboard However, could be something simple like a stuck keyboard. Its worth stripping it down and trying to boot it without the keyboard (plug in an external USB one as a stopgap) If that fails then you've two realistic options: offer it for bits on ebay or (if you're sure the screen is OK) buy another U51IL1 with a smashed screen on ebay and do a mix n match Getting a new replacement board is probably not cost effective PS - I presume it IS a second-hand machine?
the conversion time is a direct function of the power of your computer, and the resolution of the output file. The software will have a much smaller effect. Of course the source and end formats will also make a difference. Best thing you can do is read the info on one of the dedicated websites, such as <a href="http://www.doom9.org/"> doom9 </a> Whole host of info - and downloads - available there
at a rough guess either failed RAM or more likely a failed graphics card has the machine been overheating: Is it - or the graphics card - overclocked?
what are the make / models of the machines? when it "shuts down" does it give any kind of error message? when you restart the machine does it restart setup? what version of windows? are you using a real microsoft disk ore a copy? If a oopy where did it come from? now possibly the most important - why have you attempted to reload these machines? what went wrong with them that made you feel they had to be reloaded?
try again! I meant to say the <a href="http://downloads.viaarena.com/drivers/video/KN_KM400/KM400_16942416_XP_wIShld_logod.zip"> graphis drivers </a>
sorry forgot the <a href="http://downloads.viaarena.com/drivers/video/KN_KM400/KM400_16942416_XP_wIShld_logod.zip> graphics drivers </a>
Thats a Socket A motherboard from FIC - the AM39L but actually sold under another name which makes it hard to track down. Its not listed by that name on their website various downloads <a href="ftp://ftp.fic.com.tw/motherboard/manual/socketa/am39l/am39l_a1_eng.pdf"> Motherboard manual </a> It uses a Via KM400 chipset Use these <a href="http://www.viaarena.com/Driver/VIA_4in1_443v.zip"> older VIA chip set drivers </a> <a href="http://downloads.viaarena.com/drivers/video/KN_KM400/KM400_16942416_XP_wIShld_logod.zip> Display drivers </a> Realtek ALC650 <a href="http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=23&PFid=23&Level=4&Conn=3&DownTypeID=3&GetDown=false#AC> AC97 sound drivers </a>
try using real new cartridges NOT refills
a better question may be to ask yourself just why they have stopped working. How did you break them? to answer your question directly, Apple maybe?
with the amount of detail you've given us there's virtually nothing we can say except "yes its faulty" If you'd like to elaborate giving more details then maybe we can help.
its not quite as simple as that the XP CD has to match the product key sticker on the following points 1) version of XP (i.e. Home, Pro, Media Centre) 2) whether its an OEM or Retail disk (if it has a sticker on the machine then you need an OEM CD. Retail CDs use a different set of product keys) 3) SOME later OEM CDs with Service Pack 3 pre-integrated also use a different product key sequence. You won't be able to use an earlier version of XP on a machine which carries one of these CofA stickers
RE: Problem using an Ipad on a wifi network
what make of router are you using and is the WEP encryption authenitcation method set to "open" or "shared"?
RE: H3G dongle not working with facebook
Have you spoken to your 3G supplier? what do they say? I suspect there is little we can help with here
RE: Installing XP on a TIME PC
the drivers for that card are <a href="http://www.avermedia.com/avertv/Support/Download.aspx?Type=Software&id=404&tab=APDriver"> here </a> It will work on an XP Media Center machine, it just can't interface with the Media Center software: you have to use the card's own TV software instead Note there are no drivers for Vista or Win7: just WinXP or earlier One problem I've found with it is that since last years change in the digital frequencies, when scanning for channels it no longer finds hem ass as it has the wrong presets. I had to look up the details of the various local broadcast multiplexes and manually add them to the list of channels to scan. This may just be something peculiar to our local TV masts and may not affect you
RE: Apple iMac screen pixelated and unusable
just did some more digging you didn't say exactly which iMac you have, but for an example I looked up the 20" white 2.33GHz Core 2 Duo version at a spares supplier used by several members of PCIQ They're quoting the price of an exchange logic board at £495 + VAT. I'll repeat that: an EXCHANGE board, so presumably what you get is someone else's faulty one repaired. No listing for a new board. Thats the price whoever repairs it will have to pay, so add a profit margin plus labour costs to that, but as a minimum you're probably looking at a £700 job. Thats not a firm price - just a guestimate - but I'm probably erring on the low side
RE: Installing XP on a TIME PC
thanks for the feedback. Its alway good to know when something works OK The 32GB hard drive was almost certainly due to a formatting error: somehow the primary partition was converted to FAT16, and the 32GB is the maximum size that Windows can "address" in FAT16 One question - did you manage to find the TV card drivers on the Avermedia website OK? They can be a bit confusing to ID and they weren't included in any of the Time/Tiny driver CDs
RE: Apple iMac screen pixelated and unusable
have a read of <a href="http://macosx.com/forums/hardware-peripherals/302480-another-apple-hardware-test-error-code.html"> this thread </a> It may give you some ideas, if not actual answers
one of the problems with these all-in-one systems They look very pretty, but they're very difficult to break into
PS - a while ago we had a post from someone asking for help with the similar Advent T200 (also from Trigem). He'd asked "The Tech Guys" and they'd advised him they were unlikely to be able to source the parts
I think you're going to be on a hiding to nothing trying to get an OEM part to fit that According to <A href=http://www.uktsupport.co.uk/advent/pc/t1.htm"> UKTSupport </A> it really came from a company called TriGem - mainly known for motherboards. - and was branded as a TG LLUON LNLA11-1 Trigem seems to have gone through a number of changes / rebrands / takoevers and this appears to be their current support site , under the brand <a href="http://www.trigem.com/de/support/service.asp"> Averatec </a> You can try asking them, but I doubt you'll get anywhere. Your best bet is to do the same as the rest of us: strip it down, take the part out and visually match it to a replacement from the various components wholesalers. There are only so many standard fan sizes
RE: Laptop screen colour false pink green!
I didn't mean the backlight - it could be the contacts at the edge of the screen breaking away from the screen substrate. Nothing you can do about that except a new screen. Flexing the screen can remake the contacts temporarily but its not a fix
RE: Laptop screen colour false pink green!
it could also be a failing screen
RE: 3 dongle worked-updated-doesn't work
we have more questions about "3" dongles than any other problem, but we don't have any specific answers. The truth is that these wireless dongles seem to be plagued with a host of issues, some to do with network availability, others to do with software, but none of us are in a position to offer specific advice It really is a case of referring back to "3" - its their mess, and the more people who complain to them, the better
RE: 3 dongle worked-updated-doesn't work
complain to "3" its their software / update and they must have a fix
if that didn't work then theres something wrong with internet explorer
try this <a href="http://www.computerhope.com/issues/ch000510.htm"> this </a> and <a href="http://www.youtube.com/watch?v=vTd6a83e1QE"> this </a>
he means what internet browser are you using internet explorer? mozilla firefox? google chrome? apple safari?
try a system restore back to before you started playing with it and for future reference note that multiple sets of software will conflict like this
I'll repeat more or less what I said in a earlier thread which described similar symptoms: "given what you've said, it could be a loose component, failed motherboard, failed graphics chip failed fan or even a faulty hard drive In fact so many possible variables I don't think you'll diagnose it yourself short of stripping it down and reassembling it with new test parts probably better to get one of our laptop specialists to look at it for you raise a request for a home visit on our main page" getting a bit more specific to this model, it uses an ATi graphics chip, not an Nvidia one so the chances of graphics failure is less, but it is an Acer, and worse its one of their X2 Turion models. Neither fact is indicative of a long life If anyone does look at this machine, the specifications are <a href="http://www.acer.co.uk/acer/productv.do?LanguageISOCtxParam=en&kcond61e.c2att101=42511&sp=page16e&ctx2.c2att1=17&link=ln438e&CountryISOCtxParam=UK&ctx1g.c2att92=122&ctx1.att21k=1&CRC=1095698256"> here </a>
please do not spam your IP address is 77.235.21.74 which I see is an address in Kyrgyzstan this forum is for computer support - not for you to post unwanted junk
RE: Blue Light Host – Secure Host Server
this forum is not intended for spam your post has been reported to the forum admins
really an ECS / Uniwill L75II8 see <a href="http://www.uktsupport.co.uk/advent/laptop/9117.htm"> UKTSupprt </a> given what you've said, it could be a loose component, dead screen , failed motherboard or even a faulty hard drive In fact so many possible variables I don't think you'll diagnose it yourself short of stripping it down and reassembling it with new test parts probably better to get one of our laptop specialists to look at it for you raise a request for a home visit on our <a href="http://www.pciq.com"> main page </a>
RE: Keyboard not working on Sony vgc-m1
no-one can respond as there's no way of contacting you If you want someone to help you please go to our main page and raise a request there
RE: medion MIM2230 notebook system crash
check Microsofts helpguide for this error <a href="http://support.microsoft.com/kb/315223"> here </a>
interesting, sounds a good guess but you really need to speak to "3" support to resolve it. Its there software and they're the ones who need to fix it
my best guess would be that the jack socket is broken and probably shorting / arcing Don't plug it in again or you could be looking at a meltdown of the board or socket, and possibly a power unit failure. Is the charger or the jack plug getting hotter than normal? Post a request for one of our laptop specialists to have a look at it. Difficult to give more advice without looking at it, especially as theres a potential fire risk through overehating
how do you know power is getting to it??? what the power rating of the old and new PSUs? couple of points - one is that a lot of modern nachines need a hefty PSU to kick them into life. The other is that PB persisted for many years in using underpowered 145 or 250W PSUs that created s spike when they blew and often took out the motherboard Are you sure you have ALL the power sockets fitted? Its easy to forget the 4-pin AGP power header
hard to be aure could be a charging problem, but it sounds more like a piece of hardware is causing boot to fail its quote possible that the keyboard is faulty and causing the problem, but equally if it has been dropped then almost anything could have happened It really needs a systematic workthrough, with various bits removed / replaced / reseated in turn to see what makes a difference. Probably not a good idea for someone not used to laptop construction design. May be easier if you booked one of our laptop specialists to look at it
have you spoken to "3"? what did they say?
even so, that does not sound right keep a close eye on how it behaves and at the first sign of anything else wrong, send it back
RE: wont let me on sites that need usernames and passwords??? pls help
sounds to me like either your security settings are set not to permit it, or javascript is broken on the machine if you've not changed anything yourself, try using system restore to roll the machine back to before this happened
Is this a new machine or a second hand one which you've put Win7 onto yourself?
that uses a motherboard from Albatron - the <a href="http://www.albatron.com.tw/English/product/mb/pro_detail.asp?rlink=Overview&no=49"> KM18G </a> Links to drivers are there. Note it used an Nvidia chipset and sound + network drivers are all included in the integrated driver Note theres a strange comment in the Time records about "Do not load defaults after flash". This would refer to the production line where the boards would have had their BIOS replaced with Time's own. So there must be something wrong with the default BIOS settings - I don't know what. CPU or memory timings maybe? whatever, be careful if changing the BIOS settings
then speak to "3" you have to assume its a fault with the dongle
thats an ECS 321 with an SiS chipset neither have a reputation for longevity, and this model must be 6-7 years old. The new hard drive is probably worth more than the machine one thing to check: have you bent the IDE connector pins on the new drive while fitting it? That would stop it booting specs for this machine at <a href="http://www.uktsupport.co.uk/advent/laptop/7094.htm"> UKTSupport </a>
check the machine for worms viruses etc does the machine do this if you don't have the dongle in? from previous posts there seems to be a possible trend in some of these dongles drawing too much power from the USB port and causing overheating (and potentially burnout), but this is only a suspicion You should speak to the "3" support team and see what they say: after all it is their kit, and you have a contract with them
RE: Acer Aspire M3641 WILL NOT POST
aargh this forum hates html links the supplier link is <a href="http://www.ballicom.co.uk/video-cards/msi-s775-nvidia-nf630i-mcp73pv-2xddrii-800-1333fsb-gf7100-graphics-raid-gbe-lan-micro-atx-motherboard.p404902.html"> this one </a>
RE: Acer Aspire M3641 WILL NOT POST
I messed those links up... here they are again the supplier is <a href=http://www.ballicom.co.uk/video-cards/msi-s775-nvidia-nf630i-mcp73pv-2xddrii-800-1333fsb-gf7100-graphics-raid-gbe-lan-micro-atx-motherboard.p404902.html"> here </a> while the Gateway support page is <a href="http://support.gateway.com/s/MOTHERBD/MSI/4006273R/4006273Rnv.shtml"> here </a>
RE: Acer Aspire M3641 WILL NOT POST
thanks for tracking that down Gateway were taken over by Acer a few years ago, since when they share the same components Cheapest a quick search found on Ebay was $99 - but freight and duty will take that up to around the £100 jt quoted I have found </a href=http://www.ballicom.co.uk/video-cards/msi-s775-nvidia-nf630i-mcp73pv-2xddrii-800-1333fsb-gf7100-graphics-raid-gbe-lan-micro-atx-motherboard.p404902.html"> this </a> company offering them in the UK at £38 + VAT + carriage , but I know nothing about them so caveat emptor Gateway support page for the board is </a hreg="http://support.gateway.com/s/MOTHERBD/MSI/4006273R/4006273Rnv.shtml> here </a> Again, thanks for letting us know
three likely causes, though there may be others 1) its overheating 2) faulty hard drive (or maybe full hard drive??) 3) the machine is so full of junk software and / or malware that theres not enough RAM to enable it to run I stress that those are just the LIKELY problems Impossible to be sure without having a look at it Why not request a home visit from one of our PCIQ agents?
RE: HP G 6000 LAP TOP PROBLEMS
PS I should have added: the fault is not realistically repairable. It needs a new motherboard, and thats likely to fail in the same way. There is a supposed patch for SOME models which is supposed to avoid the problem my making the cooling fan run faster and constantly: but that reduces battery life, increases noise and draws extra dust into the machine - so clogging the fan and creating another failure point. However that cannot repair a failed machine
RE: HP G 6000 LAP TOP PROBLEMS
I don't think theres any more help we can offer Theres a generic fault in numerous model / brands of laptops which share this series of Nvidia graphics chipsets, and your symptoms are typical of what happens when they go wrong In the USA, HP admitted to the problem on SOME of the faulty machines, but not all. In the UK - to the best of my knowledge - they've not acknowledged the problem You choices are: speak to HP and threaten them with legal action / trading standards etc. You'l probably get nowhere. OR cut your losses and buy another laptop which does not have an Nvidia graphics chip Note that this problem is not specific to HP: almost ANY laptop with an Nvidia graphics chip seems to be at risk, though some chips (such as the 6100) seem to be worse
thanks for the feedback If you have the name of the program it would be helpful for future reference
RE: HP G 6000 LAP TOP PROBLEMS
after checking the HP downloads page its apparent that this is one of the models with the Nvidia Geforce Go 6100 graphics So it probably has the dead graphics chip problem A replacement motherboard will go the same way sooner or later Probably time it bin it and buy something else - preferably with Intel or ATi graphics. However tis worth getting someone to check it over first to confirm its not something trivial like a loose cable or faild inverter
heres a dead 5712 on <a href="http://cgi.ebay.co.uk/ADVENT-5712-SPARES-REPAIR-LAPTOP-3017-/160445616565?cmd=ViewItem&pt=UK_Computing_Laptops_EH&hash=item255b4dd1b5"> Ebay </a> According to UKTSupport its the same chassis. However you should make your own checks to be sure
thats really an ECS / Uniwill U51IL1 Advent sold a lot of different machines of that chassis, all with different model numbers Your best bet is to keep an eye on Ebay and see if anything suitable comes up. Best bet may be to try and buy a complete machine thats dead, e.g. failed motherboard or dead screen, and then do a mix and match Checking the UKTSupport website indicates that the Advent 5611, 5612, 5711, 5712 use the same chassis, and certainly others do as well
then try <a href="http://www.pctechbytes.com/2010/05/03/hp-recovery-in-windows-vista/"> this </a> recovery method
if they're they're the ones the system told you to make, they should work However if the machine is from one of the big manufacturers it probably has an onboard recovery process accessible either through a menu or else through a boot menu You may get a message at startup along the lines of "press Fx to enter recovery" or it could be throught he F8 "repair my computer" option Which make / model is it?
Donna see if you can get your head around <a href="http://blogs.msdn.com/b/andrekl/archive/2008/09/29/how-to-overcome-error-0x80070490-when-installing-updates-in-windows-vista-server-2008.aspx"> this </a> mindbender. If you can't then its probably time to back up your personal files and then reload the machine. To be honest, if the sfc tool failed to fix it I think you are probably going to have to reload it anyway as theres probably quite a major underlying problem
I dont know about this case, but usually with SP2 it fails before the reboot: it runs through the download and pre-reboot install, then gives the "windows update failed error" and rolls back Its a known problem, documented several times inteh MS help forums and the SFC fix and the recommended resolution by the MVPs who post theres. However I've yet to see it on support.microsoft.com
if you don't get an error, then its a good bet the SFC fix will solve it good luck!
the DVD drive is probably faulty the microswitch which detects the presence of a new disk has failed. You need a replacement drive regarding the service pack problem, its a common error that can be caused by several issues. Do you get an error message? Anyway, first thing to try is: click start > all programs > accessories then RIGHT click "command prompt" and select "run as administrator" at the flashing cursor type "sfc /scannow" without the quotes and hit the enter key go away and leave it scanning for an hour or so. When it finishes, reboot the machine and try installing SP2 again If that still fails post back with full details of how you're trying to install it, and what errors you get
just revisiting this, the Time records clearly show that this should not have had an ethernet port. However the online manual indicates that some variants of this board DID have an ethernet port Therefore I just wonder if some "wrong" boards slipped through the system with them fitted? If any did, then it would be a standard Via network port, which WinXP should find a driver for automatically. If it doesn't, then either the ethernet port is actually an add-on card (as I originally stated) or theres something wrong with the windows installation. However Via do have a downloadable driver <a href="http://www.viaarena.com/Driver/via_rhine_ndis5_v384a.zip"> here </a> - but you should not need it
Vodaphone customers may find this <a href="http://vodafoneuksignal.com/"> map </a> interesting It enables users to plot their signal strength
should read: "its basically a Socket A board"... not Slot A
that used an OEM motherboard thats missing from the MSI site - the MS-6382 However others used the same board and the details of it can be found <a href="http://217.110.237.70/Manuals/6382-engl%20v2.0%20-%20MS-6382.pdf"> here </a> and <a href="http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph07352"> here </a> Its a basis slot A board with a Via KT266A chipset. However it did NOT have onboard ethernet. We may have supplied one as an aftermarket extra, but if so it could be anything. Time sold whatever they could get their hands on - the aftermarket stuff was not standardised. You'll have to take the card out and try to ID the chipset. Or else fit a replacement card - you should be able to find one for less than £10 In passing - the original graphics card in that one would have been a Geforce 2 MX400, while the modem was a PC-Tel chipset based item from Askey
what you have to remember is that different companies have different network provision Gee may simply be in an area where "3" have not invested in their network. Some areas are strong for one company, others good for another Look at these <a href="http://www.ofcom.org.uk/radiocomms/ifi/licensing/classes/broadband/cellular/3g/maps/3gmaps/coverage_maps.pdf"> maps </a> (now slightly out of date)
boot it into safe mode and try a system restore and personal experience suggests Bitdefender is more likely to cause problems than solve them. Its nto that good at AV detection and its very clunky
so the problem is just with the new machine? Unisntall ALL software relating to BOTH 3 dongles Then reboot the machine Then plug the new dongle in and reinstall the software from it
RE: my 3 connect dongle does not work any more
obvious question - have you spoken to "3"? its their dongle and their network and their support lines really should be your first point of contact for help
RE: need mother board for a sony VGC-LA3 all in conconputer
just one other point - if you really do need to track down one of these, you'll probably have to do it from the product code / model number stamped on the board - NOT by the name of the machine Are there any model markings on the board?
RE: need mother board for a sony VGC-LA3 all in conconputer
my coding skills are obviously u/s that link should be <a href="http://www.nvidiadefect.com/sony-vaio-vgc-la3-with-nvidia-go-7600-lack-of-info-t562.html"> here </a> read it and follow the instructions on getting your money back IF the problem matches yours
RE: need mother board for a sony VGC-LA3 all in conconputer
this appears to be one of the models affected by the Nvidia graphics chip problem - though Sony deny it Read this <a href="http://www.nvidiadefect.com/sony-vaio-vgc-la3-with-nvidia-go-7600-lack-of-info-t562.html> thread </a> and follow its advise on getting your money back if the problem appears to apply to you
RE: Hullo Got a big Evesham desktop from SO1088 kit P565/G965 Express Chipset Based Neo2 MSI motherb
thats an old board design, using socket 478 / DDR (not DDR2) /AGP. You'll be hard pushed to find a suitable replacement if the board has blown, ideally you should be looking at a complete rebuild using a newer design of socket and DDR2 or DDR3 memory. Only problem with that is you wont be able to use that AGP card You need to look very closely at the cost analysis between a rebuild and simply buying a new machine
duplicate posting
probably faulty and drawing too much power You'll probably find that eventually either it, or more probably the computer USB chipset, will overheat and fail Replace the dongle before that happens, as a failed USB chipset is not realistically repairable
I can't find a reference to that model on the PB website! However SOME Easynotes need the Fn and F1 keys to be pressed at the same time to enable wireless Theres no specific wireless switch
more background about that machine from UKTSupport <a href="http://www.uktsupport.co.uk/advent/pc/AIO200.htm"> here </a>
firstly, apparently that model is really a variant of a PHILIPS HEPC All-In-One computer However as Philips would have got someone else to assemble them (maybe Medion?), where they really come from is anyone's guess Next point is that while this COULD be a hardware issue, it's quite possibly just a driver issue or conflict. Note the error message - DRVER cannot start, not DRIVE Check in device manager and see if anything is showing an error state. If it is, then try a driver rollback. Or try a system restore to before the problem appeared It would also be worth trying the "upper filters" fix - though to point you to the correct version of that we need to know the version of windows on the machine This kind of problem with optical drives is often caused by incompatible software. Have you recently installed (or tried to install) any CD/DVD burning / ripping /imaging / emulation programs?
RE: laptop lcd screen replacement
sorry, I don't accept that Asus is an Asian company and has representation just about everywhere. You should be able to find a service centre for them in your country You say you're in Asia - which makes your suggestion to but a replacement screen from the USA look even stranger. These all come from Taiwan or China and you would be able to pick one up far cheaper closer to wherever you are.
RE: laptop lcd screen replacement
thats the second time that link has been posted in this thread I'm begiining to wonder if this is an attempt at spamming / linkfarming - especially in view of one earlier comment
that uses the KM266 version of the MS-7061 motherboard from MSI. Otherwise known as the KM3M-V Drivers are <a href="http://eu.msi.com/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=590"> here </a> please note - all replies are through this forum, not via private mail
if its under warranty, then time to speak to Packard Bell and use it if its not under warranty then raise a request for one of our team to pay you a home visit and evaluate the problem this sounds like a hardware fault and we're not going to be able to fix it through the forum
RE: fujitsu amilo 1705black screen when turned on and just stays that way!!
assuming its out of warranty, then if you raise a job request with PCIQ the attending engineer will carry out the repair (if feasible) at his / her workshop As to cost, impossible to answer as we don't know whats wrong. Could be a dead motherboard, could be a dead screen, both expensive - possibly too expensive. It could be a loose cable, it could be a failed inverter, which are both cheap to fix Until someone inspects it, we don't know But it won't fix itself.
RE: fujitsu amilo 1705black screen when turned on and just stays that way!!
then your best bet is to follow Wim's advice We won't be able to help fix this through the forum: it needs someone to be "hands on"
RE: laptop lcd screen replacement
and theres something else to remember - the shop will almost certainly hand responsibility for the repair over to Asus themselves, so the machine will have to be collected / returned from your home address. You won't need to take it back to the shop
RE: Some pages do not appear screen?
is it always the same pages which cause the problem? got any examples of websites which do this? many things could do this, from hijacked DNS resolution, a hacked HOSTS file, a hacked security list within your browser, hacked winsock files - or possibly most likely a failing ADSL modem router (especially if it shows any sign of overheating) this kind of thing is hard to diagnose over a forum - you may do better to get one of our team to pay you a home visit
impossible to make any useful comment without more details from you e.g. make/model of computer version of windows make / model of dongle which phone company has it ever worked on this PC? have you changed anything on the PC recently? have you spoken to the phone company? you say it works on your friends computer. Does it work on your friends machine IN YOUR HOUSE? likewise will you machine work in your friends house?
RE: laptop lcd screen replacement
to put it simply - no
sorry - that went wrong try this instead for the ATi drivers <a href="http://support.amd.com/us/gpudownload/Pages/radeon-prer300-xp.aspx"> here! </a>
that post got truncated the ATi9200 drivers are <a href="https://a248.e.akamai.net/f/674/9206/0/www2.ati.com/drivers/6-11-pre-r300_xp-2k_dd_ccc_wdm_38185.exe"> here </a>
Motherboard from MSI: the KM4AM-L version of the MS-6734 with KM400A chipset This comes wirh onboard LAN/Sound/Graphics but on this one the video was disabled and replaced with an ATi9200 card. However these were pretty unreliable and often replaced/removed. Windows XP should find a default ATi driver for this: the fact it does not suggests it has been taken out MSI download site for it is <a href=" http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=572">here</a> while the ATi9200 drivers are <a href="https://a248.e.akamai.net/f/674/9206/0/www2.ati.com/drivers/6-11-pre-r300_xp-2k_dd_ccc_wdm_38185.exe" here </a>
RE: laptop lcd screen replacement
thats not an inverter problem its a major hardware fault which probably needs either a new screen or a new graphics chip (IF its a separate chip) or else a new motherboard You HAVE to send it back. You got it (presumably) by mail order, you can send it back the same way. Speak to them
RE: laptop lcd screen replacement
the video puts a different view on what in the stills looks like fractures - especially in the second picture however you are not going to fix this yourself - either the screen is faulty or the graphics chip is faulty you need to get this machine repaired / replaced under warranty. You are not going to fix this yourself
RE: laptop lcd screen replacement
Guys look at the images he's posted THE SCREEN IS SMASHED. the right hand side is shattered It needs a replacement screen
RE: laptop lcd screen replacement
you can try arguing with the shop if you want, but to me that screen looks like something heavy has been dropped on the screen lid while closed warping the shell and causing multiple stress fractures whether you get away with it or not depends on to what extent other damage is visible: e.g. whether the screen lid or hinges shows any damage or distortion. Personally I believe the shop will show him the door on this one. Time to check out the T&Cs on the household contents insurance Might be an expensive repair as well: look like its an oddball screen size at 17.3"
RE: laptop lcd screen replacement
you've smashed the screen needs a new one
very difficult to diagnose through a forum, even if you gave us the details we would need however as both the dongle and PC are under warranty you really must speak to both "3" and Comet and get this resolved. Its under warranty, it appears not to work. Exercise your rights under the sale of goods act and require that they get it working. The "not of merchantable" quality phrase comes to mind: could be worth demanding your money back (AND the fees to "3") on that basis
RE: HUAWEI - E122 modem isn't workin on my windows XP machine.
download and run USBDEVIEW from http://www.nirsoft.net/utils/usb_devices_view.html Unplug ALL USB devices and then use it to remove all entries for all USB items (including hubs and controllers) from the registry Reboot and let the USB controllers redetect Reboot again, plug the dongle in (nothing else) and see if its found properly If it is, then plug in the other USB devices one by one
RE: Installation CD for FUTRO B100 ST320
you're trying to use the machine for something it cannot do and for which it is not intended Its NOT a PC - its a "thin terminal client" with no local storage space and minimal processing power
RE: Installation CD for FUTRO B100 ST320
The Futuro B100 products re a range of thin clients (from Fujitsu siemens) running embedded Linux They're intended to run WinNT/2000 applications using Citrix Metafroame or Terminal Services (see http://uk.ts.fujitsu.com/rl/servicesupport/techsupport/professionalpc/ThinClients/FutroBxxx/ds_futro_b100.pdf ) As such they are unlikely to have an "installation disk" as the Linux OS is embedded in firmware on the machine As to installating an application - I don't see how you can do this on the local machine as it has no writeable hard drive. Everything runs off the server
this is another of those orphaned ECS/Uniwill U51IL1 machines so finding replacement drivers for that camera may prove to be a problem...assuming we can get it to actually detect as a piece of hardware. I have a feeling a system restore back to before monday would be the best thing to try first In device manager are there any "unknown" devices listed?
sign in with which program? which model of webcam? USB webcam or built-in to the machine? which version of windows? laptop or desktop? if laptop which make/model? have you checked for the presence of the camera in device manager? has windows update installed an replacement driver? have you tried a system restore or driver rollback? we need a lot more information before we can attempt to help. You've given us nothing to help you with
Asus machines (and Acers and some HPs) default to a USA keyboard during setup unless you override it during the setup / welcome screens Been a known problem for years but they can't be bothered to fix it
RE: HUAWEI - E122 modem isn't workin on my windows XP machine.
they may have a point about the drivers could be worth updating both the chipset and USB chipset drivers, depending on the chipsets used Do you know what the chipset on the machine is? I don't have time to check myself now
RE: HUAWEI - E122 modem isn't workin on my windows XP machine.
theres a known problem with some laptop chipsets where the USB ports won't power back up after the computer has gone into sleep or standby. fox for that is to disable powersaving features on the USB root hubs in device maanager However that does not account for the problem you get after shutting the machine down - unless as Alan says, you are not actually shutting it down
RE: software for an Apple mac to open MTS files(AVCHD)
and finally have a look at this http://www.applemacvideo.com/howtoconvert/avchd-converter-for-mac.html I can't vouch for the software though - I don't know the site
RE: software for an Apple mac to open MTS files(AVCHD)
these two extracts from teh same wiki page need reading as well " Apple's Final Cut Express 4, Final Cut Pro 6.0.1, and iMovie '08-'09 (iMovie is bundled with all new Apple computers; Final Cut Express and Pro are sold separately) do not support editing of AVCHD clips directly. Imported AVCHD clips are automatically converted into the Apple Intermediate Codec format, which requires more hard disk space (40GB per hour as opposed to 13.5GB per hour for Standard Definition DV), a more powerful machine (an Intel-based Mac), and a more recent OS (Mac OS X 10.5). Final Cut Pro 6.0.5 "logs and transfers" the footage from AVCHD to AppleProRes by default and also gives the option of converting to the Apple Intermediate Codec. It does not allow native transferring of the *.m2ts clips nor directly editing them. The latest release of Apple's iLife suite (specifically, iMovie) has added support for AVCHD Lite cameras and camcorders" and " Final Cut Pro for Mac OS X. The latest version of Final Cut Pro 7 claims better integration with Apple's other professional applications and improved codec support for editing HD, DV and SD video formats, including encoding presets for devices such as iPod, Apple TV, and Blu-ray discs."
RE: software for an Apple mac to open MTS files(AVCHD)
PS note teh word convert, NOT play
RE: software for an Apple mac to open MTS files(AVCHD)
have a read of this Wiki article http://en.wikipedia.org/wiki/AVCHD I'm by no means sure its completely definitive as there are incompatibilities with the AVCHD handling on different cameras. However it does say that "Roxio Toast 10 Titanium on Mac OS X will convert AVCHD to most computer formats presently available."
RE: software for an Apple mac to open MTS files(AVCHD)
probably not - Panasonics use their own video codecs and often need a filter installing, even on a PC which actual model of camera is it ?The codecs used vary with model are you using USB2 or firewire?
RE: Cooler Fan on ADVENT - SC-9104
fit a replacement one thats quieter or clean the dust out of the one you have however check before starting work: does the noise actually come from the cpu fan? the case extraction fan? the PSU? the hard drive? the graphics card? any chipset fans? check them all before deciding what to do
RE: Acer Aspire M3641 WILL NOT POST
it will be Acer's own BIOS they would have purchased their own BIOS from AMI back in 1996 and then progressively changed it themselves over the years. However ti will still carry the date and version number from when they first got it from AMI, despite it having been extensively updated since You have to remember this is an OEM board and Acer will want the BIOS set to their specifics (e,g overclocking disabled, DMI string added). It wont have the same BIOS as the same board direct from MSI.
RE: Acer Aspire M3641 WILL NOT POST
as far as I'm aware "N1996" simply refers to the silicone wafer used to make the board, not the actual m/b design itself. The same bit of silicone can be used to make a large number of boards, varying according to the actual circuitry fitted /used Checking the website for this machine <a href=http://www.acer.co.uk/acer/product.do;jsessionid=79431F7D095FAD186C2EACA840828976.public_a_14b?LanguageISOCtxParam=en&rcond5e.c2att92=242&inu49e.current.c2att92=242&link=ln314e&CountryISOCtxParam=UK&kcond47e.c2att92=242&rcond159e.att21k=1&kcond48e.c2att101=40565&rcond190e.att21k=1&acond23=UK&rcond4e.att21k=1&sp=page17e&rcond157e.c2att92=242&var9e=822&ctx1g.c2att92=242&rcond42e.att21k=1&kcond50e.c2att92=242&rcond45e.att21k=1&rcond158e.c2att1=17&ctx2.c2att1=17&inu53e.current.c2att92=242&rcond38e.c2att1=17&var13e=UK&rcond44e.c2att1=17&rcond186e.c2att92=242&rcond3e.c2att1=17&rcond28e.attN2B2F2EEF=3296&rcond189e.c2att1=17&ctx1.att21k=1&CRC=1393975748">here</a> indicates that machine has an Nvidia chipset As far as I'm aware no Nvidia designs have been used in a BTX board, so it seems reasonable to assume that is probably an ATX - or more likely mATX board what that spec does not say is which CPU socket is used, however I'd guess that its a 775, given the DDR2 memory and range of compatible CPUs which creates a bit of a problem as a quick check of two stockists - Scan and Aria - show NO Nvidia Socket 775 boards. I think you're going to have to go with a replacement board with an Intel chipset. It'll be more reliable, but the onboard graphics won't be up to much: you'll have to get a garphics card as well if you want to play games
before you do that it could be worth just removing the keyboard and seeing what happens After all, while there are a lot of possibilities as to the cause, if this were a desktop machine a stuck keyboard WOULD be the obvious first thing to check And a quick Google shows you can pick up a replacement for around £25
besides what Dave suggested it could also be loose cable incorrectly seated fan or fan power cable incorrectly seated heatsink (or failed thermal compound) or it could be a failing motherboard. After all it is an Acer.
RE: Acer 5630 won't charge...help!
thanks for that Mike that error has been bugging us for ages, but none of us had actually personally seen it so were unable to research it thanks for letting us know what you found
just exactly what kind of document are you trying to open? I've personally never seen this message
I was thinking of windows 7 where a multi function device (as most printers now are) appears as a single icon. Click on it (at least for an HP) and you get a choice of print/scan/fax options similar to the desktop HP centre you get with the "full" driver For Vista / XP it will be different
hear hear I had a perfect example of that last week. A customer had just upgraded to nwe 64-bit Win7 machine (from 32-bit XP). I downloaded the "full2 64-bit driver, all 240MB. Tried five times to install it, crashed every time with a cryptic error. So eventually I uninstaled the lot, rolled the system back, plugged the printer in and let Windows update download and install a driver. It did, and it worked Only two things needed tweaking: 1) the on-board card reader failed to install at first, but removing the ! from device manager and redetecting cured that 2) doing it this way gives no quick access route to the scanning options of the device: to fix this simply go to control panel > device and printers and draw a shortcut for the printer to the desktop
HP make really good printers, but the software they provide for them is bloated and unreliable - and difficult to set up Faced with a situation like this with one of their products I'd unplug it, remove all entries from device manager for the printer (along with any "unknowns" in there as well). Uninstall every bit of HP software one by one (and I mean every), clean out all temporary files using a program like CCleaner, restart the machine, and then reinstall the printer from scratch
the presumed virus would be in the e0mail, NOT in the PC. Its probably still on the server, not downloaded there are many variables here depending on your AV software, the e-mail software you are using, the nature of where the "greeting card" came from - and its format Personally I just delete any such mails without reading them: I've never seen a legit one yet. If I was unable to open one I'd be pleased: it would mean my security software was working correctly. Just delete it and forget it
I can't find any previous post by you on the forum Maybe its been deleted due to system problems? Please repost your question here along with the details you have
RE: Do I need an upgraded graphics card for Sony Vegas to work smoothly?
I don't et any green banding trying to play that last video. but then I'm not using an HD graphics card Only problem I see with all three videos is slight jerkiness, suggesting maybe a slow server? Having said that, the fact that i can actually play them suggests maybe they are NOT HD encoded? Its difficult trying to diagnose something like this remotely: there are so many variable, such as installed codecs, sevice pack levels, other installed software. Windows updates a are a case in point: some of the Video editing software companies recommend NOT installing any service packs, or antivirus software, or any other media software at all. Basically means you have to have a dedicated video editing system NOT connected to the internet Truthfully, you'd be better off asking your questions on one of the dedicated video editing sites, where they are more likely to have more detailed knowledge Try here maybe http://forums.creativecow.net/sonyvegas One last point - a year or so ago when we were specifying a system for one of my customers to use in semi-pro video editing, the system supplier steered us strongly away from Sony Vegas simply because it was so unreliable/unstable
duplicate thread/posting
RE: Do I need an upgraded graphics card for Sony Vegas to work smoothly?
You don't need a great deal of performance from a video card for real time editing as littel actual video processing is done except for playback However you DO need a Hi-def capable video card: teh one you have at present is not capable of HD playback so you won't be able to see the videos you are making Go for a mid-range HD 4-series ATi Radeon: the consensus in the video industry is that Nvidia cards don't work for this. However, you machine is not up to the mark anyway To run an realtime video editing program in HD you need at least a four-core processor. 3GB of memory is better, and you'll probably need a couple of terabytes of hard drive space AT LEAST And those disks need to be fast: Velociraptors or similar
which version of windows do you have?
most "greetings cards" turn out ot be viruses... perhaps your security software is doing its job?
I'd hazard a guess that its a network-enabled printer attached to the router either by cable or wireless Customer has changed from ADSL to cable - so now is probably using a cable modem plus wireless router (probably a Virgin approved belkin), wehras before it was all running off one router Given that the printer probably already has its IP settings fixed, its going to need resetting to default and starting again - thats assuming you can get round the usual conflict between the cable modem and the router both wanting to allocate IP addresses... However all this is guesswork To try and help we need to know model of printer and how its connected (USB, wireless, ethernet...) the topology of your internet connection, and just what modems / routers you have in place Its dead easy to mess the IP settings up on those
you can usually remove it from ad/remove programs! it install as a normal program - it just happens to be a piece of junk Malwarebytes Antimalware or Spybot S&D should clean any traces of it out
and I'll just reiterate again what I said before: I believe its quite probable that you will run into technical problems due to the IDE drivers which will make installation difficult, if not impossible Also before you commit yourself, check the Gatweay support website to see if there are any Windows XP drivers issued for that machine
each one comes with a unique product key, which enables windows to be activated and used each key can be used on one machine ONLY your problem is that Windows XP was withdrawn from retail sale two years or so ago and you are unlikely to find a one, unless you find some surplus stock somewhere beware of buying through Ebay - there are a lot of fraudsters there with pirated copies
to confirm what I said before: this version of Vista does NOT come with downgrade rights the only way to legally put XP on that machine is with a Retail version of the the Windows XP CD
Just a further note on that - if you do boot that Gateway with the Time recovery disk in, it will almost certainly kill the hard drive partition table, so nuking everything on the drive Don't even think about trying it. If you do you'll lose the lot and reformatting the drive may be a problem.
then you have not a hope of using that disk That Time recovery CD is NOT a windows CD - its a recovery disk which unlocks a hidden image on the hard drive, and is anyway tied to the specially tweaked Time BIOS. You cannot run windows setup from it Besides which, I strongly suspect that if the machine does not have a floppy drive you may run into problems loading IDE drivers at startup: most XP setup disks (except for late Media Centre 2005 or SP3 versions) probably wont have the required SATA drivers You will have to purchase a CD - and legally it has to be a full retail copy of Windows XP (if you can find one). There are no downgrade rights to XP from Vista Home, nor do you qualify to use the cheaper "upgrade" or "OEM" disks
hang on chaps before we start confusing him There ARE downgrade rights from SOME versions of Vista to SOME versions of XP If both systems are from the same manufacturer and if the XP disk uses a later version of the SLP activation system (hence the question about preinstalled service packs) then the XP disk may well install without needing a product key Lets wait and see what Samuel says before confusing this issue further
what are the makes of the two machines? how old is the XP machine? Did it come with XP service pack 1/2/3 preinstalled? what version of windows vista is on the vista machine? home/pro/ultimate or whatever)
RE: System freezes using internet with 3 broadband dongle
PS to that - if the machine is up to it I usually install Threatfire as well "just in case"
RE: System freezes using internet with 3 broadband dongle
I was using that as well but had a couple of recent problems where it let through some of the fake antivirus problems I've been installing the Panda Cloud AV for a few weeks now and it does seem to work. Independent tests usually give it a better "hit rate" score than AVG/Avast and Security Essentials Besides which its got a very small memory overhead Only problem is that its very much "in the cloud" - the viral ID database is held on Panda's servers, NOT on the PC so you need a pretty constant internet connection
RE: System freezes using internet with 3 broadband dongle
see my last post
RE: System freezes using internet with 3 broadband dongle
Panda Cloud A/C seems to be quite good - and free http://www.cloudantivirus.com/en/
have you tried calling "3"? what did they say?
I'm guessing you put the disk in while windows was running and installed from within windows? That wont do what you want You have to boot the machine off the CD, and then choose "new installation" and delete and then recreate the partition
Chris Didn't realise that one had anything to do with TDSS... or are you just being cautious? Anyway thanks on two parts 1) I'd not come across rkill before - looks like it could be useful 2) thats the first hypertext link thats worked on this site!. Care to tell us what you did to make ti work? thanks
you've tried to put a second copy of windows into the same partition as an existing installation, and its gone wrong You need to try running setup again, this time formatting the partition before installing That way you'll get rid of anything already there and causing a problem
there are three sets of drivers there first set are the graphics drivers - " NVIDIA nForce2 Graphics Controller Driver" You need the ones labelled as "Windows 2000/XP 32bit" second ones are the motherboard drivers - " NVIDIA nForce2 System Drivers for MCP2 of SB". You need the ones labelled as " Windows 2000/XP 32bit " Third set are USB2 drivers and you only need to install these in Windows 98/Me. DO NOT install them on XP After that you will then need to go online and install all the windows service packs and updates Then finally you will have to install any other software such as DVD codecs, CD writer, office suite etc
I don't think that board would have had an ethernet port on it when supplied new. We were living in the days of modems then How is it / was it connecting to the interent? If you set it up the same way it should be OK
the drivers on that driver CD will be out of date And to be honest its not easy to locate them correctly on that disk. There are a lot of files for different boards you're better off downloading newer version from the MSI website
I keep forgettingthsi forum screws up links to the MSI site... Instead go to http://uk.msi.com then search for MS-6777 using the search box top right on the page. It only gives one hit: thats it
thats machine is bult using a Microstar MS-6777 motherboard The required drivers are here http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=547
thats the correct recovery disk for that machine. The error message is actually to the the version of PartionMagic used in the T-Clone recovery process- NOT the reload CD required To cut a long story short, the hidden recovery image on the hard drive has gone. Usually happens if someone deleted the apparently empty folder c:\TClone If that goes the recovery process is goosed, though other things can cause the problem I'm afraid the only way to reload this now is with an OEM Windows CD - the recovery CDs are not going to work After formatting and reinstalling windows you'll have to reinstall the drivers by hand = I'll check on those in the morning But for now, that recovery CD is as much use as a dripmat I'll post again in the morning
you seem to be using the right kind of thing - webcam server software Only comment I'll make is that in general terms sharing anything across a network from and XP machine to a Vista or Win7 system seems to be fraught with problems, and as often as not I find I can't make it work. My guess is you're hitting the same problem Have you tried it the other way round - connecting the camera to the Win7 machine and accessing it from the XP one? If it will work that way, then at least you'll know the softwares OK. If so the answer could be an update to Win7 on the XP machine
Time no longer exist. They ran into financial problems and were closed down. I'm probably your only chance of getting a copy of one of the recovery disks. To help me help you can you please advise 1) which version of the disk you have 2) what that error message said - which version did it say you required? 3) the model number of the machine - should be on the back in the format 123-ABC-4567G8 And some more questions: you say it previously worked - are you sure you have the same disk? (sometimes we sent out two different reload CD versions "just to be sure") Since that last reload has the machine been reformattted by anyone, or has it been anywhere for repair (including Time)? Or has the disk structure been changed from FAT32 to NTFS? Sorry for all the questions, but there are so many variables involved, and so many things that can go wrong with the hidden image that we need the details to try and pin down the problem
OK, this is partially guesswork as the AMD site is very unclear when it comes to identifying the correct legacy drivers As far as I can tell, this is what you need for XP AMD Busmaster driver http://support.amd.com/us/ChipsetMotherboard_TechDownloads/eide_143s.zip AMD AGP driver http://support.amd.com/us/ChipsetMotherboard_TechDownloads/miniport_533.zip Sound http://rapidshare.com/files/211701559/msi-ct5880.zip Graphics http://download.nvidia.com/Windows/71.89/71.89_win2kxp_international.exe note that Windows XP will probably install an adequate driver anyway Modem This Conexant driver MAY work http://www.conexant.com/support/files/HSP_UniDriverSoftware_Win2kXP.zip However please note that we could never get this modem working in XP using drivers from eithr Etech or PCtel, so the chances of this Conexant driver actually working are slim.
no - you'll need an OEM Windows CD of the same type (Home/Pro/Media Centre) as the version stated on the product key And it HAS to be an OEM disk, not a shop-bought retail disk
what software have you tried?
quick Google scan finds nothing try posting on Ebay or ask the manufacturers - ECS This is really an ECS Uniwill S20II5 contact details are on http://www.uniwill.com/support/
you need the windows disk first! do you have one?
RE: Orange dongle and laptop overheating
we had a similar report a few weeks ago of a "3" dongle causing similar problems - and enver reall y came to a conclusion there As far as we can tell, the probable cause is that the dongle is drawing too much current. This could be because the dongle is faulty, or the USB chipset on the laptop is faulty. Or it could simply bet that the laptop is not up to it: some of the older USB chipsets (especially the VIA and SiS V1.1 USB chips) wer incapable of delivering the full 500mA required by the USB specification Three possible ways round it, though I'm not going to claim that any will work 1) replace the dongle (in the hope that its faulty) 2) try an externall powered USB hub - that way the power drain is from the mains supply to the hub, not from the PC USB circuits 3) new PC
no - that needs a completely different set of drivers. I don't have time to check now - I'll look later this evening However personally I would not recommend running XP on that machine, it will simply be far too slow
I'm not so sure that will work - If I remember correctly the System Angel stuff was supposedly hidden away using the "set max" command - which means using fixboot or fixmbr should not - in theory - make any difference and it shouldn't "see" the SystemAngel partition. If it CAN now see it, then using fixboot may just nuke whats left on the drive... Its worth a go, but I don't think it will work. However, theres nothing to lose. Otherwise you need a "real" windows disk anyway to reformat the machine - OR a full SystemAngel set including the downloadable bootsector fix disk (if its still available...)
make sure you don't have a stuck key on the keyboard! Its one of the function keys - sorry, can't remember which one. Probably one of F10/F11/F12 Failing that it sounds like the partition table may have been trashed - in which case you are probably looking at a full reformat / reinstallation
spot the error - thats a SLOT A board, not a Socket A one The CPUs were the prototype slot A Thunderbirds which were supposedly just engineering samples
Thats a Socket A board from MSI - the MS-6316 OEM only board, not retail which explains why its missing from the MSI support website. These particular ones were fitted with a an Ahtlon 750 Thunderbird Details of the board Northridge - AMD-761 "Irongate" Southbridge - AMD-756 "Viper" Onboard sound - Creative CT1373 (64 voice synth version) Onboard graphics - nVidia Riva TNT2 M64 PCI Modem - PCtel chipset Drivers This machine was supplied with Windows 98SE and I assume thats what you are installing on it now. We're going to have to scrat around finding drivers, as the board is so old that they're not easy to track down These boards needed two motherboard drivers: an IRQ miniport drivers, and a busmaster driver. As far as I can see these are the two required for Windows 98 (different drivers are required for a driiferent OS - even WinME): http://support.amd.com/us/ChipsetMotherboard_TechDownloads/eide_136.zip http://support.amd.com/us/ChipsetMotherboard_TechDownloads/amdirq_111.zip Sound I can't find nay reference to the Creative CT1373 chip on their website. It was really an Ensniq-made chip, and rapidly dropped after Creative too them over. This file hosted on Rapidshare is for the later CT5880, but it should be compatible http://rapidshare.com/files/211701559/msi-ct5880.zip Graphics http://download.nvidia.com/Windows/71.84/71.84_win9x_international.exe that driver has a habit of failing to install properly and often has to be "forced" to install by using the devica manager Modem thats got an Etch modem using a PCtel chipset. Both companies are out of the modem business and no longer support the product. Conexant took over the PCtel sales book and maintain a "general purpose" HSP driver, but theres no guarantee it will work with this early version of the HSP chip http://www.conexant.com/support/files/HSP_UniDriverSoftware_Win9x.zip If it won't work, bin the modem. Not worth the pain Finally that board has two flaws 1) the memory to PCI clock ratio is all wrong so if you try to clock the memory at 133 the PCI bus crashes 2) even if you set the AGP bus to 2x in BIOS the drivers only lets it run at 1x For the record - max memory is 512MB (as 2x256MB)
by "system recover" I presume you mean its been restored to factory settings? Did he them install the various windows service packs? Those dongles are picky as to what they'll intall on: try updating Vista with Service Packs 1 & 2 and try again
turn it off, then restart it what happens?
and a PPS Its a longshot but the guys on this forum may have more knowledge than us on this one http://www.adventsupport.com/viewforum.php?f=1
PS to that Any laptop engineer worth his salt should be able to take it apart following inspection and by working on basic principles and trial and error - but I wouldn't advise anyone without the relevant experience to try - simply too much to break
That machine is really an ECS / Uniwill U51IL1 and so far none of us have managed to find it anywhere on the ECS or Uniwill support sites. It seems totally orphaned as a product. Personally I've never had to take one apart so I'm loathe to offer specific advice on stripping it down, but to answer your question in a general way, then yes the Uniwill laptops often do have hidden screw - often under the fascia or hinge panels The closest I know to a help site for this machine is on UKTSupport at http://www.uktsupport.co.uk/advent/laptop/5611.htm- but thats very limited and probably wont help you Its actually quite annoying in that we get more questions about the U51IL1 than all other laptop models put together, but without a manual theres not a lot of specific advice we can offer. It was obviously a good seller (or at least for Advent) so why have ECS disowned it? Strange.
RE: Drivers for Time computers
much to my surprise I find that Scan are still selling SDRAM that will fit this board they've got some 512MB sticks for around £8 see http://www.scan.co.uk/Shop/Computer-Hardware/All/Memory/SDRAM-PC100-133
I'll just add what I've said many times before: if you have a problem with a "3" dongle your first port of call for support should be with "3" Its their kit, you have a contract with them, they should be able to identify the problem and fix it for you
RE: Drivers for Time computers
you won't find it new - its no longer made Ebay maybe otherwise you're looking at trying to recycle some from a scrapped machine. How well do you know the chaps are your local recycling centre?
bit more about this error and possible solutions here http://www.vistax64.com/general-discussion/234935-nls-data-missing-corrupt-error.html
RE: Drivers for TIME Pc 00518MZ02G4
Sorry - screwed those up as well go to the main MSI page at http://www.msi.com/index.php Select "English International" as the language and then type MS-6741 in the searchbox at top right Just when are we going to get weblinks which actually work on this site??
RE: Drivers for TIME Pc 00518MZ02G4
sorry... I forgot this site always mashes up those links.... try these instead for MSI http://www.msi.com/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=575 http://www.msi.com/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=601
RE: Drivers for TIME Pc 00518MZ02G4
looks like that one had a customised version of the MSI MS-6741 motherboard There are two variants listed on the MSI website, http://www.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=575 http://www.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=601 As far as I can see the only difference is one had onboard graphics, one did not. Other drivers are all the same and available on those pages This machine originally had an ATi9200 graphics card, which I would expect to be showing problems by now. Drivers for it are at http://support.amd.com/us/gpudownload/Pages/radeon-prer300-xp.aspx The modem is based on a Conexant chip and Windows update will install a driver for it
trouble is with that method Alan is 1) most people don't have a clue how to analyse teh results of HijackThis! or Autoruns and inevitably end up deleting the wrong entries 2) doing it your way does not unwind the registry changes that inevitably happen - and have to be undone before the machine will function properly
I missed a couple of more tools which also need to be on that pen drive ATFCleaner http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25 CCleaner http://www.piriform.com/ccleaner
If you want to do this yourself, first you need a few tools 1) a bootable "live" CD - the easiest to use is VistaPE (see http://www.vistape.net/) However you're going to need a Vista setup CD and anotehr PC to build it on 2) a pen drive with the following tools (assuming the machine is running windows xp) dial-a-fix http://majorgeeks.com/Dial-a-fix_d4899.html combofix http://download.bleepingcomputer.com/sUBs/ComboFix.exe lspfix http://www.cexx.org/lspfix.htm winsock fix xp http://majorgeeks.com/WinSock_XP_Fix_d4372.html smitfraudfix http://siri.geekstogo.com/SmitfraudFix.php Spybot S&D http://www.malwarebytes.org/mbam.php Antimalware http://www.malwarebytes.org/mbam.php A-Squared free http://www.emsisoft.com/en/software/free/ unhookexec http://securityresponse.symantec.com/avcenter/UnHookExec.inf this last one needs to be saved as a text file and renamed unhookexec.inf once you have all these tools ready, post again and I (or someone) will explain what to do. However its tedious, messy, and requires a reasonably in-depth knowledge of windows. If you don't have that, or don't like the look of those downloads - or can't make the VistaPE disk then its time to call in one of our team for a visit
a quick Googling suggests these for starters http://www.laptopjacks.co.uk/ http://www.laptopsockets.co.uk/ however caveat emptor - I know neither company so cannot comment on their reliability
RE: Advent 5611 chipset drivers for XP
we've been round this one at least three times before its really an ECS / Uniwill U51IL1 - and is one of the "orphaned" machines which are missing from the ECS and Uniwill support pages tech details about the machine here http://www.uktsupport.co.uk/advent/laptop/5711.htm If you want motherboard drivers you're going to have to download them from Intel However you've got a problem if you want to put XP on that machine: you'll need to install the SATA support drivers during setup, and that machines got no floppy drive - so you'll have to slipstream them onto a bespoke Windows XP setup CD. Unless you know how to do that, forget it But then if you knew how to slipstream the CD you'd know how to find the Intel drivers Also the wireless is a problem: that does not seem to appear as a driver on any "official" site. Last time we tracked it down to here: http://www.badongo.com/cfile/9754059
RE: unable to install my 3 dongle onto my sony vaio vista laptop
if only life were that simple Software manufacturers often give that advice - to disable security software - before installing their products, but in reality it rarely makes a difference, and if it does its the sign of a badly written piece of software In this particular case the problem is either that the built-in memory chip which acts as a drive on the dongle has had its software corrupted, or something - quite probably a windows update - is stopping drives from autorunning when you insert them USB drives are becoming a major vector in the transmission of viruses, and Microsoft released a security update a few months ago which supposedly blocks autorun. However while its supposed to be delivered to everyone through "windows update" it actually seems a bit patchy in its effects, I suspect this machine has had the update, and that its working as intended. However the downside is that the drive will have to be opened through windows explorer and the software run manually Now to take Jaignesh P's idea. If you did actually disable AV and firewall and were then able to connect you would be on the internet, connected, with no safety belt. I'd give you maybe three minutes before the machine was hijacked - and that assumes you're lucky. I've seen it happen in around 30 seconds
Robins right trying to use a laptop with external keyboard and screen is a pain and pointless that machine you have should be fixable anyway - if its out of warranty get one of our engineers to take a look at it and check the fan you can raise a request for a home visit at http://www.pciq.com
Acers are usually quiet. The only reason you've been subjected to a years of noise is because you've not complained and got it repaired under warranty. If its still under warranty talk to Acer and get it sorted Ifits out of warranty then get someone to look at it and see if they can fit a new fan. This model is a bit of a pain to work on due to the small size and access problems, but it should be possible to get a replacement fan from a specialist supplier As for Vista - anything you buy now will have WIndows 7 on it. XP has been withdrawn from sale, you won't get anything with that
that works this time
the forum is corrupting the link again try this instead http://eu.msi.com/index.php?func=searchresult&keywords=ms-6390 if that still fails go to http://www.msi.com and type MS-6390 in the search box top right
model number should read 00009MQ95CG4 motherboard is an MSI MS-6390 all the drivers you need - except the modem - are at http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=307 the modem is Conexant HSF so windows update will install that
OK sorry - misread your post
I think the problem with BT is more convoluted than a simple blacklist: you actually have to go into the BT account settings on their servers (via their webmail client) and specifically enable the t-mobile or 3 or whatever smtp servers as "authorised" to send on your account Its messy, very messy
RE: RE: PLAYING snooker and pool games on a Vista laptop????
have you cracked the screen trying?
1) speak to planethosts NOT your IT guy as they will have seen this problem before and will know the settings need to authenticate you properly 2) if they can't fix it then you're going have to send using "3"s SMTP servers, using a 3 e-mail account, with the return address set as the
you may have to send mail through "3"s servers but collect it through your ISPs please tell us the ISP, the server names you are using, and the error messages you are getting
who s the e-mail company? Some do not allow mail to be sent from third party internet networks as a spam prevention feature
RE: Drivers for Time computers
that uses one of the Microstar MS-7061 variants. Allgedly it only had a MK266Pro chipset but the three entries on the MSI site are either 333 or 400 See http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=590 http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=594 http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=589 Its one of those boards, which are all nearly identical and all use the same drivers anyway - so use the download link from any of them The only other driver needed is for the Conexant modem - and Windows Update should supply that. The records show that machine only came with 256MB RAM -thats worth upgrading As for S35 - no idea
OK that link went a bit screwy theres a link to that page on this forum thread http://www.digitalspy.co.uk/forums/showthread.php?t=796087 go to post #2
follow this step-by-step setup guide http://support.talktalk.co.uk/cgi-bin/uk_tiscali.cfg/php/enduser/std_adp.php?p_faqid=870&p_created=1199466410&p_sid=Sfz7EE3j&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTMsMTMmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1zZSA1ODc*&p_li=&p_topview=1
rather strong indication that you have viral problems Time to call in one of our techs for a home visit Raise a request at http://www.pciq.com
RE: Time computer Model: 00393MT10G4
that uses one of the KT4V variants of the MSI MS-6712 motherboard. Use chipset / audio / LAN drivers from http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=598 Originally graphics were ATi 9600, probably with a card made by Sparkle (and not too reliable) - get the default ATi drivers from http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=598 If the graphics card failed then the machine could be running on the on-board VIA chip - in which case use the graphics drivers on the MSI link above Modem was based on a Conexant HSF chip - Windows update will have a suitable driver for that. Pretty much fault free boards - I still have two of them running. Only serious issue was with that graphics card, which had a habit of failing, giving black screens booting into windows
but not memory sticks unless you had a third party driver
It may have worked, but that may well be just more by luck than anything else However you may get it working again by completely uninstalling ALL software relating to "3" and the dongle, and then reinstalling it There should be a model number on that dongle - it will be on the label on the back. Try to find and post that and we'll try to check whether its compatible or not: as far as I know most are not
PS to that Are the USB ports on the computer version 1.1 or 2?
Windows 98? Don't think that Dongle will work on that. What does it say in the instructions or on the box regarding compatible versions of windows?
hard to understand I'd be inclined to think a hardware failure but thats a guess Try a system restore to revert the machine to a couple of days ago. How you do that depends on the version of windows. Which version are you using?
yes we need that
to try and help we need more details what do you mean by "crash"? and what does the error message actually say?
to be a bit Rumsfeldian, those are the known unknowns. There are also the unknown knowns to worry aboout i.e. are all the internet explorer plugins such as flash and java installed OK and up-to-date, and then theres the unknown unknowns: does the machine have a virus or trojan or similar? As David said, virtually impossible to diagnose via a forum
PS When you do comtact The Tech Guys you'll need to give them a lot more data than you have Such as who you are, where you are, invocie number, cotact details... If what you've typed to us is the information you've given to Dell, then no wonder they've not responded
Dixon are absolutely nothing to do with us. Their warranty repairs are handled by another Dixons company known as "The Tech Guys" You need to contact them PCIQ has no link to Dixons - if anything, we are a compeitor in that we both offer -chargeable - computer repair services Actually I'm confused now as DSG closed all their Dixons branded stores several years ago, and just retained the Currys and Computer World stores. Dixons became a web-order only brand. I don't understand how you managed to buy from a "Dixons" store - when there wouldn't be one. Just for the record I'll repeat again: PCIQ are not part of the DSG Group, and does not handle warranty repairs for Dixons/DSG/Currys/Computer World
I think we should explain that a little further: PCIQ agents can help you overcome software problems on a charegeable basis What we cannot do in your case is offer any hardware fixes or repairs as that would probably void you warranty with Dell (or where ever you bought it) And to reiterate again, PCIQ are not related to Dell in any way and have no responsibility for their products, warranties or customer service
RE: re my s dongle not working
this is a duplicate of thread http://www.pciq.com/computer_support_forum/software_related_issues/view_topic.asp?topicid=8793 thats why I made my previous comment. Please keep any new posts to that thread In general anyone with problems with "3" dongles should ask for help from "3" support before posting here. reasons (1) 3 know more about their dongles than we do (2) if the dongle is faulty, the sooner "3" are notified the better (3) the "3" wireless network is so patchy that in many cases we can't help: if there's no signal then no amount of advice frm us is going to fix it
RE: re my s dongle not working
duplicate thread
RE: re my conection to internet
try speaking to "3" their support desk must see this all the time and should be able to help
as theres has been no reply to my last post I fear I may have been understood Yes, we should be able to identify the correct drivers for the computer, but not from the details you have given, which are the serial number for one of Microsofts programs If you check the makers plate on the back of the machine you will see the model number and product code. The machine is identifiable from either of those. Please post again with one or both of them and we should be able to link you to the correct drivers
not sure about this, but Googling would seem to suggest the problem is a corrupt PST file (that the file in which all the Outlook data is held) This website gives details of a PST repair tool which should be installed on your computer already http://office.microsoft.com/en-us/outlook/HA010563001033.aspx more details / instruction here as well http://office.microsoft.com/en-us/outlook/HP010210641033.aspx please let us know whether it works or not
not with that number thats a Microsoft serial number for one of their bits of software, probably Works or Works Suite To be able to help I need either the model number or product code, which will be on the back of the machine Model number will take the form 123AB456G7 Product code will take the form 01234-999-56789
RE: i need driver software for the SD card slot to work thanx I have an Advent
found through UKTSupport again?!? that chap deserves a lot of praise for that website
RE: System freezes using internet with 3 broadband dongle
thats the stupidest piece of advice given yet on this forum. Please disregard it - the person who posted it is a trolling spammer
RE: laptop lcd screen replacement
Please note that laptop screen replacement is something that many PCIQ members carry out routinely, and have rapid access to spares. For instance I work with an engineer in Lancashire who has several thousand screens in stock. Many of the other PCIQ agents are in a similar position. If you need a laptop screen changing, ask PCIQ: its one of the things we do
time to put this thread to be methinks We've all wasted enough time on this now
no you're wrong: we were moving on to bigger drives and dual core processors by then for machines in this price range. You're suffering from the oft-repeated incorrect wisdom about Time, who despite the reputation DID sell some decent spec machines
speed vs capability lets try to use a comparison. Back in the 1970's Kawasaki sold a motorcycle known as the KH750. It was a three-cylinder two-stroke, faster than any production bike available at the time. Only problem was the brakes didn't work, it couldn't corner and the plastic tyres slipped. Most crashed at high speed, killing their owners. Compare that with the equivalent Honda - the four cylinder four stroke CB750. Less acceleration, 20mph slower top speed. But the brakes worked and it went round corners without crashing. One was fast, one was capable.
not "faster", but definitely more capable, even if the Celeron had a significantly faster speed rating Don't get too hung up on processor speed: for instance the Core Duo / Core 2 Duos on average run slower than the equivalent P4 Dual Core / Pentium Dual Core that preceeded them, but actually give better performance. Speed is not everything
its nowhere near it as the Celeron is -probably depending on which model you buy - a single core while the Core2Duo has two cores. Irrespective of the speed the Duo has twice the number of processors. All you can say for sure is that for a given clock speed, a Core2Duo will give better performance than a Celeron. Trying to quantify it further is a fools errand as there are so many variable
try uninstalling whatever you added and see if it works again what did you add?
just a final point those processors which cannot be made to work through correct programming get binned. They do not get sold
Celerons are "full" processors in which for one reason or another some of the silicon circuits are defective. Therefore those circuits are programmed out of use. However what remains, works and will work reliably. All chips are made on circular sheets of silicon, a foot or more in diameter, from which the chips are cut. Each one of those sheets has millions of circuits, some of which will be faulty. When the sheet is cut down, some of the resulting CPU chips will have a low number of failures. Some will have a high number. The ones with the low numbers will be programmed as "full" CPUs. The ones with the higher number of failures will be programmed as Celerons. But the key point is they ALL have faulty circuits, some just more than others. And yes, each chip will be different in its faults, but the programming overcomes that as there is so much available redundancy in the silicon: only a percentage of the circuits are ever used The same applies to processors from AMD. Now why do you think some AMD processors only have three cores? Its because they are four-core chips where one complete core was faulty so was programmed out of use. Now back to your question. There is NO risk in buying a Celeron, because the chip is programmed to work within the limits which the silicon can stand. Its the same with "full" processors such as the Core Duos. What is the difference between a Core Duo running at 2Ghz and another at 3GHz. Nothing - except one has passed a higher quality check. They are all made on the same production line, but some are better than others because they have fewer faults. But they are all reliable within the limits of their badged speed. However if you overclock them, you overcook them and things go wrong Please understand ALL processors are inherently faulty, these faults stop any processor reaching its theoretical maximum performance However not all processors are equally faulty. Most processors can be made to work totally reliably by programming, though at different performance points. Those performance points are given arbitrary marketing names to distinguish them and enable niche marketing Any processor you buy will work within the remit of its sales specification as long as you don't do something stupid to it like overheat it or overclock it There is NO risk in buying a Celeron.
"avoid Celeron like the plague" No, not true. The Celerons are reliable within the specification parameters to which they are sold. If they were u/s they would not be sold at all. They work and are reliable. They simply don't do all that the "parent" design CPU would As for the market share - no thats a misreading. The AMD share did increase while Intel were trying to sell the heat-monster known as the P4, but that changed with the advent of the Core range (which is based on the earlier P3/PM chips). However AMD never got anywhere near Intels market share. Without checking back I can't be sure, but I'd have thought 20% of the market at absolute best.
lets put it this way the Celerons are made from P4/Pentium Dual Core/Core /Core Duo processors that failed quality control Some have failed cache memory, so the CP is programmed not to use that. Some twin core CPUs fail on one core, so the CPU is programmed just to allow one core to run. In the question you ask, its impossible to answer as we don't know: is it a dual core or single core Celeron? how much Cache does it have? As a general rule, a single core Celeron even running at TWICE the core speed of a Core Duo is not going to match it for real speed - except in some applications. For instance some games can't handle multicore CPUs properly so the second core is wasted... if you want to try and compare specific processors use this Intel site to draw down the details for each one http://ark.intel.com/ If you want some typical comparisons of how some perform in tests take a look at http://www.cpubenchmark.net/
the problem is there are now so many variants on the various processors its impossible to make generic comments. You have to look at each processor in its entirety and take everything into consideration i.e. clockspeed number of cores is it hyperthreading size of L1 / L2 / L3 caches what memory clock speed can it drive what manufacturing process (i.e. chip size) is it made with if you know all that you can put two CPUs side by side and say which is the faster overall. If you can't, then you can't. And note that often a machine which is quicker in one application may well be slower in another due the way cache / multicores are handled
the £1000 will probably have included printer / scanner / webcam / monitor and possibly an extended warranty If you assume £250 for the warranty, £120 for the monitor, £50 each for printer and scanner, £30 for the "free" software bundle the price soon begins to drop to a more realistic level of around £500 for the base unit What would you have got for that? Well by then Time were not able to get AMD processors, so it was probably an early P4 dual core CPU. Typically for a machine in that value range there would be 512GB RAM, an ATi Radeon 9600 card (either 128 or 256MB) 200GB hard drive and maybe a TV tuner. The motherboard itself would be almost anything we could get hold of. There would be a DVD writer Time tended not to use Windows Media Centre - instead machines were setup with XP Home or Pro and then used either the ATi media centre or other 3rd party TV software - eg Cyberlink or FunTV. A very few were supplied with Windows Media Centre -these tended to be small all-in-one units from ECS. I can't really offer much more without details from the invoice. But it is fair to say that almost any multicore machine purchased now would exceed the specifications
I should be able to do so. However I need from you either the product code or model number Both should be on the back of the machine on the makers plate, while the product code will also be on the invoice
try it with a real copy of windows - not windows lite. Theres probably some key files missing
RE: Sata connector for multiple drives needed
Alans right - the one I linked to only has one internal connector - I failed to read the spec properly. However it has an advantage in being PCI-E rather than PCI , so should in theory be quicker If teh PCI-E slot is free, its better to use that This is a PCI_E card with two internal headers http://www.scan.co.uk/Products/Lycom-PE-103R5-PCI-E-Dual-Port-Controller-%28Raid-50110-and-JBOD%29-NCQ Has the advantage that it can be used as a RAID controller if desired
try either a system restore or a driver rollback It could be just a bad driver updat If that fails then we have to look at failure of the sound chip or the jack sockets
RE: Sata connector for multiple drives needed
no. you can only have one drive per sata connector thats board has 2x PCI-E slot. IS it free? If so fit a PCI-E > SATA adaptor which will give extra SATA headers e.g. http://www.scan.co.uk/Products/Lycom-PE-100N-SATAII-1xeSATAl-and-1xInternal-2Port-SATAII-PCI-E-Controller
not through the T-clone software. It looks like you can,, but it doesn't work You could make a bootable recovery image using third party software e.g. Norton Ghost there are free imaging programs available, but none combine (as far as I know) making the image AND making it bootable. You'd have to create an image (e.g. with DriveImageXML) and then insert it into a bootable DVD image using WinIso or Isobuster
what about th rest of my questions?
sorry - I may have misunderstood replace the motherboard - yes replace the chips - no
yes, but I suspect any replacement will develop the same generic fault Why did you previously replace the board? Get someone to look at it just confirm whether I'm right or not, but I really would not spend a lot on it. Cost of board plus labour is going to be close to that of a new machine. And even if your repair it, its still an Acer (which don't have the best reputation for longevity)
If I'm right about it being the m/b then that wont help much - except maybe very short term its not the BIOS - its the controller chips on the m/b failing
if its under warranty call Acer support I've seen several of these and each time its been the sign of impending motherboard failure
are you trying to play sound back through external speakers or the inbuilt ones? If external have you checked the power supply and whether they are turned on? Have you checked the sound settings: are the volumes all "up"? What do you have set as the default sound device? If you don't know how to answer the last question, tell us which version of windows you are running, and we should be able to show you how to do this
So it sounds like it does have a T-clone image: if it had a Ghost image it would have crashed, so you have a CD which should work. With this error the only way to get this image working now is a repair installation When you boot with that T-Clone recovery disk one of the options is to "boot to a command prompt" (or similar) Now you deed to hone your DOS skills. When you get to the command prompt you need to navigate to c:\windows\i386 one there you need to run the program winnt.exe (Note : NOT winnt32.exe) That should launch a repair installation of windows (what known by Microsoft as an "in-place upgrade"). That should repair the damaged boot files and get it working Its important to note that this is not due to a fault thats appeared in the machine. The cause is that the guys in Evaluations made a mistake creating the recovery image. This was a common problem.
probably a failed power supply, but could equally as well be a failed motherboard trying to diagnose this yourself could work out as expensive as you could end up replacing the wrong parts- probably best to get one of our team in to check it out raise a job request at http://www.pciq.com
I think thats the wrong CD. I would have expected that to need a V7.2 or 6 HAs the machine ver been back to Time for a repair? That would explain the version Also can you tell me how long the recovery took Did it it crash or give any errors?
RE: Wireless does not work anymore
yiu;ve answered your own question "His seems to run in the same room AFTER I MOVED THE ROUTER CLOSER" So that not working properly either is it?
RE: Wireless does not work anymore
replace the router on the grounds that its faulty
several possible causes of that - one being that the drive has not been made "active", another that maybe you have the wrong recovery CD Please describe your recovery CD - what colour is it and how it it labelled? What is the version number? Sometimes also the recovery failed if the machine had been converted to NFTS. With an 80GB hard drive, this probably was originally formatted as FAT32 - and if that has been changed the recovery WILL go wrong. It may be recoverable - depending on what recovery CD you have, and if I can remember the fix
the drive is faulty the sensor which detects the presence of a new disk insn't working properly
RE: Scanner problems with time machine
I'd tend to agree on the general Ion comment: I've not been overimpressed by the build quality on those USB turntables
RE: Unable to print off e-mail attatchments from my computer, on to my printer.
according to another website you need to hack the registry to fix that Run Regedit (start menu -> run -> type regedit) Expand HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Office -> 11.0 -> Delivery There should be only 1 directory under Delivery, which is your DownloadCode (mine was 90000409-6000-11D3-8CFE-0150048383C9). Select that directory. On the right side of the screen, right-click on CDCache. Change the value to 0. original site I got this from is cached at http://66.102.9.132/search?q=cache:PlyOt6OagWcJ:www.technotes.co.uk/sku011-cab+SKU0ll+CAB&cd=1&hl=en&ct=clnk&gl=uk
RE: Scanner problems with time machine
don't upgrade that machine with a new board The case design is such that its very difficult to get enough cooling air to run through it. Basically there isn't enough room to fit an exhaust fan - any upgrafde you put in there will just fry. You'll need a new PSU as well to handle the uprated power demand of the new m/b and CPU - so thats another cost. You'll also need new memory.
Chrissy please go back and answer the question I've just posted on your original thread
RE: Unable to print off e-mail attatchments from my computer, on to my printer.
where on the computer are you saving the downloaded file? what kind of file is it - what program created it? what program are you trying to open it with? you say "my computer will not let me get into the actual file". Please give us the exact error message when you try this
RE: Scanner problems with time machine
thats the 443v version again - same as I linked to om the VIA site Not new, but the best for this old board. Never versions have too much junk in them
RE: Scanner problems with time machine
in this case "patch" and "driver" are the same - I used the word "patch" as thats really what it is: its an update, not a full driver pack There is one more thing to try from a software point of view. I'm guessing that this machine is still running with the default WinXP system drivers. In which case installing the old Via 4in1 driver may improve the data flow over teh PCI bus Download and run this file> If its asks, select the "quick" or "full" setup options http://www.viaarena.com/Driver/VIA_4in1_443v.zip
RE: Scanner problems with time machine
unplug the scanner (and any other USB items) check in device manager for any "problem" devices and delete them delete all the USB entries and reboot Windows should reinstall all the USB ports by itself Once done, plug the scanner in and let windows find it. Then plug the other USB items in one by one
RE: Scanner problems with time machine
PS - too late now, but in older machines like this the best USB2 cards to get are ones with a "National Semiconductor" chip
RE: Scanner problems with time machine
VIA chipset thought it would be - they're temperamental and don't work well with the default XP USB2 drivers, though they are better if you have the service packs installed Download, unzip and install this patch from Via http://www.viaarena.com/Driver/VIA_USB2_V270p1-L.zip
RE: Scanner problems with time machine
just to reiterate - what is the name stamped on the large chip on the USB2 card?
RE: Scanner problems with time machine
sorry - missed the bit about the RAM upgrade Drivers then, or basically too slow
RE: Scanner problems with time machine
thats an old machine! Uses the "future" case - the curvy one with the handle on top. Everything is mounted upside down with the PSU at the bottom and the motherboard reversed Ir originally came with Windows Millenium, and you're right: only USB1.1 onboard. Also it only has 256MB memory If the machine has been upgraded to XP, then the USB2 driver should already be present so you should not need to run the disk (though USB2 chipsets from Via can be flakey and often need a patch). In this case I would wonder about the lack of RAM - 256MB is not really enough to run Windows XP properly, and its quite likely scanning will struggle through lack of memory. The machine when new would have been installed with Win ME, for which 256MB RAM was plenty. For XP it simply is not enough. Also theres the problem that the overall spec of the machine is pretty gutless n-by modern standards - a 1.3GHz Thunderbird is pretty slow by modern standards So, possible answers 1) get more RAM in there. The motherboard is a Gigabyte GA-7ZMMP v2. At present I can't pull any details of it up on the GB website, but according to one of the memory manufacturers sites it will take a max of 3x500mb SDRAM (note - NOT DDR) So IF you can some SDRAN+M, try it. At least another 256MB. Going to be hard to find though unless the local computer dealer has a scrap bin. SDRAM has not been sold "new" for years 2) What chipset does that card use? We may be able to help things by downloading a driver patch. On that card there will be a large black chip, with lettering saying "VIA" or "SIS" or simular. What does it say? 3) USB2 reliability on XP was improved vastly with the various service packs and patches, so use Windows update to install all the upgrades If it wont work after that, then its probably not going to. Interesting anecdote about this motherboard It worked fine with the first generation of socketed Athlons the Thunderbirds but gave BSODs with the next generation, the Palminos After many failed RMAs Gigabyte came up with a fix: cut two of the capacitors near the CPU socket off with a pair of wire clippers. Didn't need to do anything else, just cut the two off. The boards were stable afterwards. Weird.
sound like a faulty drive, though damaged disks could cause this as well
RE: Unable to print off e-mail attatchments from my computer, on to my printer.
could be a security setting in your e-mail software Which e-mail program do you use to get your mail?
everything appears to be online through this search engine http://uk.ts.fujitsu.com/support/downloads.html
RE: Installing XP on a TIME PC
= or it could be any Win9X series disk if you failed to say yes to "enable large disk support" during the FDISK/format options It really does sound like you are using the wrong version of windows
RE: Installing XP on a TIME PC
"nterestingly when the installation started XP appeared to show the h/disc as being ~30Gb when in fact it's 200Gb. When I initially had installation problems the hard drive was being correctly 'seen' as 200." well that sounds like the machine has been formatted to FAT16 which has a 32GB limit Just what disk are you trying to install windows from? Sounds like an early Windows 95 one - which did not support FAT32. Also Win9x wont work with that board: it can't handle the memory addressing. Now that would explain all your problems
RE: Amilo li1705 freezes/reboots
it all points to a problem with the motherboard Scrap it. Offer it on Ebay for spares, someone might by it for the screen / keyboard / mousepad / plastics
RE: Amilo li1705 freezes/reboots
hi Ruchard - you beat me too it
RE: Amilo li1705 freezes/reboots
pure hypothesis then, but I'd assume a bad connection on the motherboard that is sensitive to heat and movement if (big IF) I'm right it needs a new motherboard. I doubt if its cost effective
RE: My parents computer randomly turns itself off
you've either not fitted the graphics card properly or you've damaged the card or motherboard during the removal / replacement process or you've forgotten to refit a power lead onto the graphics card was the machine still "live" when you pulled the card?
RE: Amilo li1705 freezes/reboots
pure guesswork here, but I wonder if the keyboard has an intermittent faulty connection? If you physically remove the keyboard from the laptop and then boot it (with an external USB k/b) what happens?
then I'd be concerned that the dongle is defecttive and drawing too much current. Thats only a guess, but if I'm right then at some point the motherboard USB circuitry is going to fail Time to speak to 3 I think
then I can only assume either the dongle is faulty and causing some kind of rapid power drain, or the USB circuits on the motherboard are faulty are you plugging the dongle directly into the PC? or using a USB hub? I've known faulty hubs to do this in the past due to them drawing too much current, eventually burning out the USB circuitry on the motherboard
RE: Drivers for Time computers
just wondering whether that C suffix means "Custom" rather than Colossus - which ahain would explain why its not documented. We did a fair number of custom builds around then If so, all bets at to what the graphics card is are off. Q models normally had a Nvidia TNT2, but if it is a custom job anything could be in that one. In that generation of custom builds we used th full range of Voodoo cards, ATi Rarge 128 all-in-wonders, and even some Matrox e-series cards. You'll need to open it up to be certain
RE: Drivers for Time computers
If that link will not work in your browser simply go to http://www.msi.com and use the search box in top right to look for MS-6191
RE: Drivers for Time computers
that model does not appear on the database! The Q models used a problematic motherboard from MSI - the MS-6191 which had an AMD Irongate chipset. Its a Slot A board and not all that stable. To be honest I didn't think any Q01 were sold - I thought the boards were all switched before delivery for a board with integrated graphics (would have been Nvidia TNT2) Anyway, drivers for the MS-6191 are at http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=348 Anyway, that board came with Win98SE installed (thats the GB2 bit) and give the C suffix presumably branded as Colossus rather than Time? If so it could explain why the details are missing from the database Drivers are available from the link: AGP (northbridge) INF driver (southbridge) Creative ES1373 (sound) You need all three Modem was an early version of the PCTel chipset try the generic drivers at http://www.conexant.com/support/hsp_driverdownload.jsp but no guarantees they'll work. Both PC-Tel and the company who made the modem have long since gone. Conexant bought the intellectual rights but did not continue the products I said these board were problematic - there were all sorts of issues with memory and AGP timing Also be warned that you may have a prototype CPU in there: AMD shipped Time several thousand Slot A Athlon Thunderbirds for test purposes prior to the main production run of Socket A chips. The fans used could not always keep the Thunderbirds cool enough Final point - if this machine has a case fan fitted, make sure its pushing air the correct way: in at the front, out at the back. Our Evaluatiosn team insisted we fit the fans back to front and it caused a lot of overheating machines of this generation
RE: Amilo li1705 freezes/reboots
you've got a motherboard problem with that machine worse I suspect you've got some kind of intermittent short circuit which is being closed or discharged when you touch the machine or it could be a static problem. Does it do it when you are in another building? Or if you take antistatic measures first?
by they way that should have a PC-Tel chipset modem in it unless windows XP puts one in, you may be struggling as the PC-tel business went belly-up years ago Conexant took over the intellectual property and issued a universal driver which you can download from here http://www.conexant.com/support/hsp_driverdownload.jsp However the PC-tel modems were often heavily modded by the board makers and theres no guarantee they will work with those drivers - or in XP
from memory that board was an OEM special and not on the main MSI website. It MAY have been on the Czech language site which listed many of the OEM boards However theres an easier solution: HP used these boards as well and there are tech details at http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph07352 Motherboard chipset is a standard VIA setup, so use the old 4in1 drivers from http://www.viaarena.com/Driver/VIA_4in1_443v.zip Not sure what the sound was on that - the Tim records just say "integrated" while the HP records show Creative. However that could just be a special for HP as MSI often supplied the same boar with different audio chips Take a close look at the board - if there is a small Creative chip near the backplate its probably a Creative CT882, otherwise probably a Realtek/Avance Logic AC97 chip
as facebook is one of the primary vectors of virus transmission perhaps you should be grateful more constructively (perhaps), we haven't a chance of diagnosing whats wrong with the brief details you give. Though I would suggest you make sure the antivirus software and firewall are up to date and working properly - and that you have scanned the machine for infection
RE: Installing XP on a TIME PC
one last check before you do that - if you have a spare CD drive plug that in and try running setup from that faulty CD or DVD drive misreading can cause random "missing file" messages during setup, However I think its unlikely in this case: I also feel its probably the board, but its something to eliminate
the drive could be failing or it could be that the CDs are damaged or it could be that the CDs are coming to the end of their lives. CDs only last for a few years - after that the dye chemicals start to break down. Some older ones (especially the "gold" types) also suffer from a fungal disease which eats away at the metal lacquer CD disks do not last for ever - they are essentially a short to mid term storage arrangement Try the disks in another computer - if they read there then the drive is at fault. If they don't, then the disks are bad. However it MAY be possible to recover some of the data with special tools If you can get them to read - copy them ASAP And before anyone asks for a longer-lived storage medium. There isn't one. ALL optical disks will eventually fail. All hard drives will eventually break. So will tapes. And if you store then online in "The Cloud" you are at the whims of future policy changes and business practices of the company you are storing with
have you recently installed any device driver updates? Either by downloading them or through windows update? alternatively, it would be a good idea to look inside and see just how much dust / dirt has built up inside (especially around the fans) and on the inlet vents
unlikely its more likely that the activity of connecting to the internet is making the CPU and graphics chip do more work and making the machine overheat does it do it if you connect to a real internet connection rather than the G3 connection? You may be able to cure this by getting someone to strip the machine down, clean it out and check the state of the cooling system. However its possible that the graphics chip may now be beyond repair
more basically go into BIOS and reset the defaults has anyone disabled caching?
RE: Installing XP on a TIME PC
John to test that drive you need Seagate Seatools for DOS Available from http://www.seagate.com/www/en-us/support/downloads/seatools Comes down as an ISO of a bootable CD Alan capacitors - very likely Having said that I had one board I put in a machine fail with no apparent visual fault - but that was a prototype board with noticeably different circuitry from the production ones
RE: A memory writing error when Windows XP shutdown
Jemes seriously, for the .Net framework ONLY do it thrugh windows update But the bare fact is, if the software is not complaining, don't worry about it. If you need it, the software will tell you Until then, forget it
RE: A memory writing error when Windows XP shutdown
just gone back and looked at it again read http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=ab99342f-5d1a-413d-8319-81da479ab0d7 and http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=6c095bba-6100-4ec9-9c54-6450b0212565 can you work out what is the correct order for these - and also whether they include 2 and 3 as well as 3.5? I can't!
RE: A memory writing error when Windows XP shutdown
I thought the 3.5 "roundup" put 2 in as well... I'll have to find the download and check
RE: Installing XP on a TIME PC
well its completed three tests and its not crashed so I think you can assume the memory is OK Looks like the motherboard then, though before going down that route do a diagnostic on the hard drive What make of drive do you have in there? Let us know and I'll try to point you to the correct test disk
RE: A memory writing error when Windows XP shutdown
Jemes If the AVG program is not giving warnings during installation, then don't worry. Whatever files are needed are still on the machine and working OK David the problem with a manual install is that there are so many patches and variants, and you have to get them in the right order I know you can get round it by just installing 1.1, followed by the 3.5 roundup (which puts in the updates for all the others). However I've seen that latter one go wrong too many times when manually installed (basically the installer fails to complete and keeps repeating) and its too easy for customers to pick the wrong installer: the names are too similar I'd always advise that a customer should let windows update do it - what a IT professional does when installing is a different matter
and to be truthful, you are better off seeking help from "3" as they should know whats going on They deal with these problems every day: all we can do is a best guess with them You will have seen that we seem to get a lot of requests re "3" dongles - however in most cases we DON'T have a definite answer - you need to speak to "3" for that
run system restore and go back to a date before the dongle went wrong
sounds like it may have failed Speak to 3 and see what they say They are the supplier and service provider and should be your first recourse Note you need to CALL them - don't rely on e-mails
RE: System freezes using internet with 3 broadband dongle
you got any examples or proof of that Dave? its a heck of a statement to make without any provenance
RE: Installing XP on a TIME PC
John I really would avoid Ebay for computer parts unless they are rare/hard to find e.g. laptop parts In the main you can buy stuff from the likes of Scan & Aria cheaper than from Ebay - and if you buy from a company like that you know who to return it to when it goes wrong
RE: Installing XP on a TIME PC
that message during setup is usually a memory error see http://support.microsoft.com/kb/315335 try replacing the RAM chips or maybe better, download Microsofts memory diagnostic tool from here http://www.softpedia.com/get/Tweak/Memory-Tweak/Microsoft-Windows-Memory-Diagnostic.shtml the program creates a CD ISO image which you can burn to disk and then boot the machine with try testing the machine with just one RAM stick in at a time to eliminate the faulty one
RE: Installing XP on a TIME PC
and a PPS if the board is faulty, then you've a limited choice of replacements. Only Socket 478 board I'm aware of that is currently available is the Asrock P4i945GC, which is based on an Intel chipset and uses DDR2 memory (not DDR as in this board) price from this supplier is £39.94, it should be available from others as well http://www.aria.co.uk/Products/Components/Motherboards/Socket+478+%28Intel%29/ASRock+P4i945GC+%28Socket+478%29+DDR2+PCI-Express+Motherboard+?productId=37268
RE: Installing XP on a TIME PC
just a PS to that - those were actually one of the better cases we used and they do look nice (or did for the time). We got into quite a bit of trouble about it as Foxconn had given another company exclusive purchasing rights to them in the UK. We simply bought them in container loads direct from China and parallel imported them. Foxconn never worked out how we got them as the paperwork was routed through the various associate companies set up around the world, which made tracking them impossible
RE: Installing XP on a TIME PC
70240 = model number TFC = Tiny branded (but made by Granville / VMT) using the third model of m/b purchased by Time from FIC 06 = the six software iteration preloaded on that motherboard T4 = Tiny model with WinXP Home preloaded Its in one of the better Foxconn cases, has 200GH hard drive (should have) an 8x Sony DVD-RW, Nidia 5200LE graphics, 3Ghz P4 CPU, 512MB RAM, Avermedia AVERTV 771 DVB-T card card reader & Conexant HSF modem Overall quite a nice machine for its time - except for that cheap m/b Reload CD will be a Tiny version 8.3, with a hidden image on the hard drive weak spots 1) motherboard has short life 2) hard drive is going to be close to life-expired 3) the TV card is good, but sometimes causes crashes. Solution to that is to use the "Hi-Def for Australia only" drivers from the Aver website Also since the recent change in digital frequencies it has problems finding all the current digital mutiplexes on some transmitters: you have to plug the multiplex frequencies in by hand Also the card is not compatible with Windows Media Centre as there are no BDA drivers for it None of this helps with the specific problem My course of action would be to strip out / rebuild / regrease / resinsert everything with a new CPU fan (not simply clean it) Zero the hard drive using diagnostic tools from whoever its made by (could be anyone: its not speciiied) and then try reinstalling again If you get any errors post the exact details here
" Are The Tech Guys at PCW as bad as they sound?" legal considerations would prevent us from answering that question truthfully
RE: A memory writing error when Windows XP shutdown
that the .net framework going wrong / misinstalled The latest AVG needs it to run - so that explains that. Something corrupted .net and Kaspersky stopped You need to uninstall it and then reinstall. Uninstalling is a complete PITA and usually goes wrong, except a chap at Microsoft wrote a nice removal tool You can download this from his blogsite at http://blogs.msdn.com/astebner/pages/8904493.aspx Once you've run it and the machine is clean, then use Windows update (including the optional stuff" to reinstall all the .net offerings Don't try reinstalling manually
if you go for the Compaq from PCW just be aware that it you need to claim on the warranty you may have to speak to "The Tech Guys" - NOT to HP/Compaq DSG group always appear to be keen on keeping PC repairs in house, rather than passing them on to the manufacturer
RE: Installing XP on a TIME PC
something you need to know about these boards. They were made in a hurry to enable VIA to demonstrate (and sell) their Intel compatible chipsets. At this stage Intel and VIA had fallen out, and Intel refused to licence the Socket 478 chipset technology. VIA had to reverse engineer it, but then found no-one would buy the chips - Intel had scared them off. So, VIA went next door to their sister company FIC ( both part owned by Formosa International Glass) and got them to knock together a cheap design to get the chips into the market ASAP They were cheap, but not too reliable, especially as VIA were not privy to the technology required to get the best of the socket design (In contrast SiS were, which is why their P4 chipsets are a better bet) If you take that into account, and also the fact that this machine probably has a six-year old hard drive, the economics of repair look poor
RE: Installing XP on a TIME PC
just reread the original question and thought I'd better clarify Both Time and Tiny reloads were BIOS locked, but that will not affect the use of a standard windows setup CD. Any XP CD should install as long as you have a matching CofA Post details of whats actually going wrong and maybe we can work out whats Also if you can advise the correct model number of the machine - and IF the hard drive still has the original hidden image then it could be worth trying the reload CD. I can post the correct ISO image on rapidshare if you give me the model number PS is it a Time or Tiny branded machine?
RE: Installing XP on a TIME PC
Time never had a model called "S31" so theres a degree of confusion here - unless its just one of their meaningless marketing names (which were totally ignored internally) Next point is that neither Time or Tiny (under either ownership) supplied Windows XP installation CDs (except for a few Time laptops with 20GB hard drives). The recovery disks unlock a hidden image on the hard drive - they do not contain any installation files themselves I'm a bit unclear what you are trying to do. If you are trying to install Windows using a recovery CD then you've no chance unless the disk matches the hidden image on the machine (there were numerous variants) if you are simply trying to install XP on the machine using a standard CD, then yes, that should work. However note that the product certificate on the machine is an OEM cert and cannot be used with a Retail or Upgrade version CD The BIOSes are locked on both Time and Tiny machines and the recovery disks will only work if a matching string is present in the DMI area For legal reasons I cannot go into details of changing these here. However if you are trying to install from an Microsoft OEM CD (not a computer-company branded CD) then the DMI string is irrelevant So I can give you more specific advice can you please advise 1) what the CD you are using is called and what it looks like. If its one of the Time or Tiny recovery disks the version number and colour are important 2) a way of identifying the machine. For a Time or Tiny machine built by Granville/VMT then either the full model number (in the form of 123XY456G7) or the product code (something line 123-999-45678) For a Tiny machine sold by OM Technology then I need the alpha code - which is a four-digit alphanumeric. One or the other should be on the back of the machine on the makers plate However I don't think OM ever used an FIC motherboard, so this is probably a machine built at Simonstone by Granville / VMT
you will be beter off speaking to "3" about this as they will have seem the problem before however the best I can suggest is to unintall ALL software / drivers relating to 3 or the dongle, then reinstall it, and then update it - and hope it works
PB images often give problems try it again if that fails, borrow a windows CD and try reformatting / reinstalling with that, folloewed up by manually installing the drivers (you can get these from the PB website) if that fails then you probably need a new hard drive
rather than trying to run the webcam software remotely, you need to configure webcam server software on the desktop PC and then network into that server I've never tried either, but a quick Google brings up these two free software offerings, there will probably be others as well http://download.cnet.com/SasCam-Webcam-Server/3000-2348_4-10491197.html http://www.webcam2000.info/
the reistallation has gone wrong try it again Did you do if from the hard drive image or from prepared CD's? Whichever it was, try the other One word of warning though - this could be a failed / failing hard drive What was the problem that made you reload it?
uninstall the norton software, and then re-enable the windows firewall and see if it connects then If it does, then download and install one of the free antivirus programs - Microsoft Security Essentials will be good enough Expired Norton software often does this - it locks out the firewall
just a further word If you are unable to answer these questions then there is no possibility of us being able to diagnose your problem through this forum Instead if you still need help then I suggest you place a work request on our main page at http://www.pciq.con That way one of our field service team can visit you and diagnose / resolve the problem for you However - if you live in the country and you are trying to use a "3" dongle the problem may NOT be resolvable
please explain in more detail how do you know you ARE connecting to "the web"? what are you trying to connect with, and how? I see this message was sent using a "3" dongle IS that the connection and computer you say does not work? we need make/model of computer version of windows details of antivirus and firewall installed (if any) details of your ISP details of how you connect i.e make/model of modem or router description of the symptoms has it ever worked? or did it work and then stop? If so what happened to change it? if you are trying to connect using a dongle, which town do you live in?
no - just let windows update do it all automatically If you try downloading individual versions one by one it will go wrong as there are numerous updates to the various versions, and its not clear in which order they need to be installed Windows update has a couple of "rollup" installers that will install the correct versions
I suggest you read these as a starting point http://www.microsoft.com/NET/ (and the links from it) http://en.wikipedia.org/wiki/.NET_Framework specifically, no - do NOT uninstall older versions, you need them and yes, it is a good idea to install them all, especially if you use the internet a lot Simply run windows update and install the "optional" stuff
why bother? the ethernet port is on the motherboard and not upgradeable. You wont achieve anything by replacing it anyway as for the wireless card, if you want to upgrade that simply disable it in device manager and get a cheap USB one. Fitting a replacement internal card is an expensive fools errand
All the Packard Bell website says about these in the tech spec is " Card reader : 5 in 1 (SD/MMC/MS/MS-Pro/xD)" which suggests it probably will However at present they have seven different current TJ65 models listed: not all may be the same, nor may any older versions of the TJ65 what does the documentation that came with it say?
RE: Lost internet conection (Virgin Media)
all that disk will do is wipe his computer and set it back to factory settings. Its an easy cop-out for virgin to blame the customers PC and dislaim any responsibility for the problem It could be the PC, it could be Virgin. Until you get someone in to look at it you don't know. One this is for certain though - if you use a recovery disk ALL the files on that computer will get wiped Go to the main page of this site http://www.pciq.com and raise a request for one of our techs to come and visit you and work out whats really happening
PC power units are designed to provide power to PCs Not to other devices We're not going to aid or advise you in something which may well not be safe. We don't want the legal responsibility for anything going wrong. If you want a 12V DC power supply, then buy one. They're cheap enough from the likes of Maplin or CPC I'd also like to point out that most commercially available 12V DC transformers will be double insulated and have thermal cutouts. The PC unit will certainly not be double insulated, and may not have thermal cutouts In short, don't try it
you've got about two choices 1) post a request on Ebay and hope someone has one from a scrapped machine 2) cultivate a friendship with the guys at the local waste tip and seen if they slip you on from a machine Your simpler answer may just simply be to buy a new case and rebuild the machine into that
RE: apple mac power book G4 leopard
have you worked through these help pages? http://support.apple.com/kb/HT3064 http://support.apple.com/kb/HT2801
RE: apple mac power book G4 leopard
so not a lot happens then?
RE: after a few seconds of display a page i will be viewing closes
and which antivirus software?
RE: WindowsVista Media Player CD Drive.
it probably needs a new drive fitting raise a job request for one of our team to come and visit you / quote you on a repair http://www.pciq.com search for someone in your area using your postcode
RE: Packard Bell Network Problem
get some working up-to-date AV software on that machine quickly
RE: Packard Bell Network Problem
As its a new machine, use the recovery system to set it back to factory settings and try again If the same happens after that then you have some kind of hardware problem - I'd guess at maybe a failed wireless card if it does connect OK after the reload, then you probably got yourself virused. In which case a reload is a good idea anyway. What security software do you have on the machine and is it up-to-date?
RE: System freezes using internet with 3 broadband dongle
without seeing these machines its very hard to advise however the first thing to do is to ensure you have up-to-date antivirus/antimalware software installed and scan the entire machine
Dina before we can even begin to try and guess this one, can you give us more details please? specifically which e-mail program? who is your ISP? who is you e-mail provider? which version of windows? also can you please give us the EXACT wording of the error message - if full thanks what security software (if any) do you have?
RE: my network card error message reads turn on network card switch
just reading a bit more on this page http://www.uktsupport.co.uk/advent/laptop/8117.htm it would appear its just that front panel switch - no suggestion of needed to press any of the function keys
RE: my network card error message reads turn on network card switch
according to UKTSupport that is based on the Uniwill L71II3 on the support page for another model using the same chassis (so should be the same design) the wireless on/off switch is said to be on front of laptop (next to microphone socket)" You may also need to use one of the function keys to enable it as well - check them for one with a wireless symbol on. Some machines require you to just press the specific key, others need you to press it at the same time as the Fn key
RE: my network card error message reads turn on network card switch
what make / model of machine? which drivers have you installed? which network card?
Medion asembled some of them as well did they? In that case they were dual-sourced as some (if not all) of the Freevent branded Philips ones were Irish
RE: Re-Install bluetooth dongle
buy a USB bluetooth dongle
try working through this http://www.pchell.com/hardware/beepcodes.shtml not everything is covered, and be warned that the difference between whats an Award/Ami/Phoenix bios is often confused as basically they are all one company and one bios will often be branded as another However continuous long beeps in my experience are usually a fatal sign for the motherboard Can't find that board on the Microstar site - looks like its one of their OEM-only specials. Medion and Advent both used it, but may well have fitted their own BIOSes. As far as I'm aware Philips never actually made these. They were specials made in Ireland by a contractor specially for DSG and had nothing to do with Philips - except the licensed use of the brand name
may still be a similar problem try a system restore back to before when the problem started
RE: AVG miniport driver remove
could you get it out safely using Autoruns? I'd bet tempted to use it and knock out every AVG/Grisoft driver and service You may have to reset the winsock afterwards, but I can't see there being too much of a risk - as long as ONLY those were removed
RE: AVG miniport driver remove
In that case the remaining way I know to get rid of the miniport drivers would be to remove the AVG networking protocols from within the properties of the network connections Exactly how you do that depends on the version of windows Once you've done that it may be necessary to repair the Winsock stack. Again, how you do that depends on the version of Windows
sorry - line dance music, not square dance equally as unlistenable though...
so it seems to simply be a problem with MP3 playback I had one with a similar problem recently which was caused by the customer inserting a CD which had some kind of copyright protection software om it. The CD was a cheap low-volume self-published job containing square dance music Doing a system restore back to a date before the CD was used resolved the issue. I never got to the bottom of exactly what software caused the problem, but it appeared the disk was "bugged" in such a way that once it was used on a PC, any attempt to play MP3 files on that PC failed
RE: i need a LCD inverter and data cable for a packard bell easynote model mx37-u-004
if you Google for LP154WX4 there are plenty of people in the UK offering the screen. It would seem likely they can also offer the parts you need
RE: AVG miniport driver remove
AVG actually provide their own cleanup utility to get rip of recalcitrant versions of their software The top two files on this page (depending on whether you have 32-bit or 64-bit windows) http://www.avg.com/gb-en/download-tools
sound playing what? CD / DVD / online radio stations / Youtube videos / MP3 from the hard drive? Or everything? A few basic questions 1) which version of windows media player? the latest? 2) if you try with another player (as Richard asked) do you get the same problem? 3) do you have any codec packs installed? 4) what chipset/IDE controllers does the machine use? do you have the latest drivers? 5) try scanning the hard drive for errors 6) use windows update to make sure yo have the latest version of DIRECTX installled
RE: Graphic Drivers for Time PC
just realised that at this stage in its development, the KLE/PLE chipsets were variously known as the MVP4 or the Apollo Pro Same thing, different name, same drivers As the manual is no longer on the FIC website I've just uploaded it to Rapidshare at http://rapidshare.com/files/359464711/pag2130.zip
RE: Graphic Drivers for Time PC
and just for reference its a Super Socket 7 board which will take AMD K6-II and K6-III chips Most of the Time ones will have 500MHz K6-II
RE: Graphic Drivers for Time PC
quick PS to the above No AGP slot on that, so graphics can only be upgraded with a PCI card No way of directly disabling the onboard graphics either - all you can do is set the "shared graphics" setting to zero, and (on some BIOSes) disable (or zero) the primary and VGA frame buffers
Andrew how do you know its the Windows password we're talking about?
RE: Graphic Drivers needed for Time PC
answered on other thread
RE: Graphic Drivers for Time PC
horrible motherboard its the FIC PAG-2130 - which is now unreferenced on the FIC homepage Uses the VIA KLE chipset, which includes a rebadged Trident graphics chip. Neither Trident or VIA could make the drivers work, so they ended up buying S3 to get them to write working drivers... Max 8MB shared graphics, except if you try to put Win2k or XP on it, it will only recognise 6MB due to the crud drivers Win98 graphics drivers are here http://downloads.viaarena.com/drivers/video/KPLE_Win9x_3136.zip Other required drivers are the "old" Via 4in1 and Via AC97 sound (this one really has an early Via sound chip - NOT a rebadged Realtek or C-Media
every one thats passed through my hands has ended up either scrapped or else substantially rebuilt with new standard size case and motheboard All you can reuse are the CPU, memory and drives. In most cases you can't even reuse the TV and graphics cards because they have low-height back planes that wont fit a normal case
RE: Computer freezes briefly every few minutes
many things it could be, but theres one important question: how much RAM does the machine have? XP and Norton together need around 1GB to be anywhere near happy That may not be the total cause, but limited RAM could well be a contributing factor
RE: acer aspire 1640z touchpad/keyboard irratic and freezes
the perils of buying second hand laptops I would guess that its overheating. And maybe also has a faulty hard drive As a general comment, Acer laptops do not have a reputation for long life. This one must be three or four years old and is probably on its last legs I'd ask for your money back. It will probably cost more than you paid for it to fix it
presumably thats because you are selecting "black and white" or "monochrome" or "greyscale" during the scan process
firstly what make / model of laptop is it, and how old next, which version of windows is it running? finally, are you talking about a windows password (i.e. at the windows logon screen where you have to type a password against your name) or a BIOS password (where you have a plain black or blue screen with just a simple empty box)
RE: Drivers for Time computers
remember I have an advantage - I have the Time & Tiny model breakdown databases One thing I should have added earlier - those ATi9200 cards from Sparkle were purchased with NO production QC checks done. Time got them cheaper as a result, but had to take the risk when they started failing as Sparkle refused to warrant them. The 256mb ones were the worst ones - the 512mb were not so bad
RE: Drivers for Time computers
doing a bit more digging and the only motherboard that could be is the Albatron KM333Pro -(even though it only uses a KM266 chipset....) Drivers for the motherboard are here http://www.albatron.com.tw/English/product/mb/pro_detail.asp?rlink=Driver&no=144 I was correct on the Via 4in1, but the website says use the Via AC97 codecs supplied by Albatron, not the Realtek ones I linked to above. The board may really have a Realtek chip "disguised" as a Via one, but it looks like its best to use the Via drivers Its a pretty obscure board, I'm not surprised you could not find it. They were reasonably reliable - unlike that ATi graphics card thats plugged into it
RE: Drivers for Time computers
need the Time model number and/or product code to ID it properly model number should read something like 1234-AB-567G8 product code would be something like 00123-444-5678 both should be on the makers plate on the back of the machine Having said that, if it uses a KM266 chipset the "old" Via 4in1 drivers are the best http://www.viaarena.com/Driver/VIA_4in1_443v.zip Most Time Via KM boards used Realtek sound chips Try the AC97 drivers at http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=23&PFid=23&Level=4&Conn=3&DownTypeID=3&GetDown=false As for display, a KM266 had built-in low grade graphics which were disabled by fitting an AGP card. Yours has a ATi 9200. Most of those that Time supplied were made by Sparkle and were inherently faulty: they eventually overheated and booted to a black scree. If your shows any sign of that, replace it. ATi 9200 drivers come from https://a248.e.akamai.net/f/674/9206/0/www2.ati.com/drivers/6-11-pre-r300_xp-2k_dd_ccc_wdm_38185.exe However all thats guesswork Give me the model number and I can give you the motherboard ID and the maker's drivers page
hard to give a specific answer as it depends on model of machine / version of windows / make of tuchpad /whether you have the Microsoft or Synaptics drivers installed However take a look at this - should give a general idea http://labnol.blogspot.com/2007/05/disable-touch-pad-of-your-laptop-avoid.html
yes, but we're not going to tell you how The password was probably put there by the previous legitimate owner for a good reason. Car boot sales are very easy way to pass on laptops which have been acquired illicitly Do you know that the person you bought it from was the real owner? As a matter of policy we do not place information about cracking passwords on this forum
sorry, but we can't help on this Take the matter up with 3
Mandie can I ask why to you took it to PC World rather than get one of engineers to look at it? We would have been cheaper - and we come to you!
at a guess overheating / fan failure though it could be almost any of the hardware failed Its worth trying to make sure the memory is seated correctly if the "0 mins" is a misprint and you really meant "10" then it could be viral problems
that uses an MSI motherboard that is known under several identities MS-6777 Crush 18 K7N2GM-L MSI's support page for it is at http://www.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=547 from where you can download drivers and manuals Chipset is an Nvidia Nforce2 Ethernet drivers are included in the chipset driver set
if you do that theres still going to be the windows activation problem though my guess is one of two things: either someones tried a repair installation from a "normal" CD and the activation has been screwed up or during the virus cleanup attempt wpa.dbl has been deleted It needs either reloading or a clean install to cure either scenario (especially in view of the viral problems). I think Richard's first analysis is probably the best
if all else fails you can probably eliminate from the registry installer record using the tool linked to on this page http://support.microsoft.com/kb/290301 The Windows Installer CleanUp Utility However thats a very nasty tool to play with: its very easy to trash your entire system. If you DO use it and it works, follow up by downloading and running CCleaner from http://www.filehippo.com/download_ccleaner Use it to clean out the left over temp files and the registry. Again, if misused this WILL trash your system
if sometimes they go and sometimes they don't, then the implication is the settings are OK but something else is wrong when you say they "don't go" do they leave yoru machine and not arrive? Or are they simply not leaving the machine? Is there any trend to the ones that fail: are they to specific people? Or do they have attachments? Have you checked with the recipients to make sure the e-mail addresses are valid?
where to start? could be a faulty wireless card could be viral problems / infected winsock files cold be wrong drivers for the wireless card could simply be lack of memory could be simply so stuffed full of malware that it cant run Without more details its impossible to know, and I get the impression you're not in a position to give us more details Call in one of our techs for a home visit. He/she should be able to diagnose the cause quickly
RE: Wireless connection to laptop
rather suggests some kind of interference - maybe even between the PC and the Mac you can sometimes get strange cases where one PC will jam any others on the network. rare, but it does happen
guesswork, but probably overheating though it could be an erratic power supply, faulty hard drive freezing or a dying motherboard. However the latter two usually give some kind of error message if its a desktop / tower unit tak it apart and clean out all the dust/dirt/dog/cat hair etc take a close look at all the fans, air vents and the power supply if its a laptop, get one of our enginners to look at it. It probably needs a complete stripdown, cleanout with new thermal paste on the CPU
place a request on our main website for one of our engineers to contact you. I think you'll find our prices are more reasonable than PC World We fit replacement screens (among other things) when you post the request please gove details of the laptop model http://www.pciq.com
RE: Wireless connection to laptop
I forgot to ask - how does the Mac behave when using another wireless network?
RE: Wireless connection to laptop
several possibilities here Katie 1) the router is failing 2) the wireless card in the mac is failing 3) interference from external electrical devices 4) interference from another wireless network 5) hte BT Hub has downloaded a firmware update which has problems with Apple Macs You need to try and eliminate as many of these as you can Does the HHub show the same problem with other computers? have you - or your neighbours - installed any new electrical equipment? Baby alarms, microwaves, plasma TVs, TV relay systems, garage/gate remote controls are just some of the things that can clash Are they are nearby wireless networks? if so go into the setup menu of the HomeHub and change the channel it works on to remove any conflict. AVOID CHANNEL ! with a Home Hub - it often does not work If its a Mk1 or Mk1.5 Hume Hub (the flat faced ones) it will be set to WEP encryptions. Try changing that to WPA I'm not sure how to do it one a Mac, but on a PC a common cause of this symptom is the machine powering down the wireless card to save power. If you can, disable this (Alan - are you reading? Can you elaborate/confirm?) Thats enough for now, see how you get on and then post back. It may become neccessary to set the HomeHub back to its original firmware - for that you will need the CD that cam with it, but I'm not due if we can do it from a mac - we may need a PC for that
RE: ADVENT 7104 EAA-88 LAPTOP...................need help!
this this site for Advent recovery media http://recoverymedia.thetechguys.com/Default.aspx Its the first hit on Google...
RE: ADVENT 7104 EAA-88 LAPTOP...................need help!
1) was the drive from Ebay new or second hand? (Note Ebay is about the worst place you can find for buying standard computer parts: too expensive and no idea if the stuff works or not) 2) An HP reload CD will not work on an Advent machine (a) wrong reload system (b) wrong SLP preactivation keys (c) wrong drivers Your choices are 1) buy the correct reload from the"Tech Guys" 2)buy or borrow a Windows CD and reformat / reinstall the operating system and drivers from scratch (if you can ID the drivers. Note you need an OEM version of the CD - not a retail or upgrade disk 3) pay someone to do it for you
RE: emails and add to favorites
as far as I'm aware Western Digi don't do a free cloning tool (some of the other drive manufacturers do a free version of Acronis True Image) Easiest free tool to use would be Clonezilla - that runs from a Linux CD and needs a knowledge of Unix/Linux There are commercial cloning tools eg Norton Ghost, but they cost money, and you'd need a machine to install them on.My personal favorite cloning tool is Acronis True Image - which you can try free for 30 days - BUT you'd need a working machine to run it on Comparison of cloning tools available at http://en.wikipedia.org/wiki/Comparison_of_disk_cloning_software
RE: emails and add to favorites
free tools are available, but what to use depends on your skill level and the hardware you have What is the make of the hard drive(s) involved and do you have a working machine you can use to which you can attach the two drives to carry out the clone? However word of caution here: if you are getting BSODs and other errors going into windows you well have a failing/failed drive (which may need specialist tools to recover data from) or possibly other hardware problems with the machine To put it simply - without a working machine, you can't clone the drive. And the drive may be faulty anyway
put the card back in. It should appear as a drive in Windows Explorer locate the pictures you want to move then use windows explorer to copy and paste the photos back onto the card
try a system restore back to before it went wrong and see what happens however it could just simply be due to poor radio reception from your local phone mast. Try it in another geographic area and see what you get
RE: IBM Lenovo T60 Client Security Solution passphrase
hard to answer that, but the fact that the fingerprint reader has also stopped working suggests maybe a failing motherboard. Motherboard problems sound more likely than three individual failures of TPM chip, fingerprint reader, and mouse I assume you use this for work: I would suggest its in your best interests to replace it rather than to try repairs - which I fear will not work. Also you really should get into the habit of making backups (sorry, I know its after the event), but its times like this which show the importance of data backup
RE: IBM Lenovo T60 Client Security Solution passphrase
If the security chip has blown you stand a good chance of screwing up the old drive when you put it back in... make sure that image works before you try putting the disk back in
they don't come with a disk: the software is all on a memory chip on the dongle, whick works like a pen drive. before doing anything else go to this page on 3's website and work through the faultfinders there http://www.three.co.uk/Help_Support/Mobile_Broadband_Help?content_aid=1214306104361 If that fails, call 3 as you may have a faulty dongle We see a lot of these problems, but can only really help if the problem is with the PC -not the dongle. If the dongle is faulty you need to speak to 3 - or whoever sold it to you
RE: IBM Lenovo T60 Client Security Solution passphrase
possibly hardware or software. That technology is based around use of a TPM chip and you're not going to get around it - see http://www.pc.ibm.com/us/think/thinkvantagetech/security.html Have a word with Lenovo to see if they can help, but I think the chances will be around nil That technology was designed to be uncrackable
so it sounds like the jack socket is damaged It needs a new one fitting. Raise a request for one of our technicians to call you to discuss a repair Its usually possible to solder a new socket onto the motherboard, though in some cases that fails and a new motherboard is required go to www.pciq.com and raise a job request
the charge is held by the battery , not by the charger, All the charger does is provide a low-voltage DC current (usually but not always 19V) Are you saying that the machine works OK when the charger is plugged in, but not when you try to run it on battery? That suggests battery problems irrespective of whether its new or not. Problem could be with the battery or maybe the charging circuits. Are the terminals on the laptop damaged?
RE: emails and add to favorites
which version of windows / which version of IE and what e-mail program?
depending on how many mails you have, it could be time to set up an archive file
RE: I cant connect to my three dongle
Maria its impossible for us to diagnose your problem without more details I suggest you would be best served by getting someone to look at the machine and work out whats going on
this one https://secure.pciq.com/sp_profile/forum/hardware_related_issues/view_topic.asp?topicid=8231
duplicate
work through the 3 help pages here http://www.three.co.uk/Help_Support/Mobile_Broadband_Help?content_aid=1214306104361 If that gets you nowhere then please come back with FULL details of your machine, windows version, security software, model of dongle - and whether or not it connects with real boradband services Also what part of the country are you in? It could be that you dont have good reception
just realised how old that machine is It was Time's first Socket A motherboard and this specific model was their first with Windows XP. The boards were stable and long -lived (this one must be ten years old) but were really only suitable for use as an office machine. The graphics were onboard AGP Via KM233 (based on the older Trident graphics / Via Apollo technology), with very limited memory - but NO onboard AGP slot. Reliable typewriters, but useless for games - and even problematic playing back DVDs (needed Cyberlink "XP" even in WinME - earlier versions crashed) Of course Time sold them as a home games machine and got numerous complaints - which remained unresolvable. We techs saw it coming and complained like hell, I even raised the issue at a customer complaints overview meeting BEFORE the board was used for XP, but as ever we were overruled by the powers-that-be. Apparently they got the boards VERY cheap and it suited us to use them to "get price leverage" on MSI who at that stage had been our sole motherboard supplier
theres a suggestion that the USB port power saving kicks in and shuts them down as well to cure that you'd have to disable power saving on the dongle and all the USB Root Hubs in device manager
that uses a Gigabyte 7VKMLS motherboard Details, and links for downloading drivers at http://www.gigabyte.com.tw/Products/Motherboard/Products_Spec.aspx?ProductID=1407 Sound is Realtek AC97. Windows update will probably try to install - incorrectly - a C-Media driver, which wont work. Use the Realtek one from the Gigabyte website Modem should be a Conexant HSF based unit, windows XP should find a driver for that through Windows Update
RE: hinges replacement on compaq nc 4000
we can't quote prices here on the forum If you need a job doing please raise a job request at wwww.pciq.com
which version of window are you running And what is the exact working of the error message?
I know little about Macs eitehr, but try working your way through this http://support.apple.com/kb/TS1411
please explain Are you talking about a Microsoft Live mail mail account (what used to be an MSN account) or are you talking about another companies mail account which you are accessing through the Live mail program?
RE: Connecting Sony digital SLR to my laptop
OK, what version of windows is running on that PC? And presumably you had to install some software or drivers for the camera? Does it say on that installation disk which versions of windows it will work with?
RE: Connecting Sony digital SLR to my laptop
how old is the laptop are the ports USB 1.1 or USB2? which version of windows do you have installed And do other things work OK plugged into the USB port? and have you tried plugging the camera in and then turning it on (or vice versa depending on whatever you are currently doing)
we've pretty much covered all we can say about "3" dongles earlier in the thread. If you go back and reread those post and reread the ideas there, you may get somewhere However as a general comment 1) these so called "mobile boradband" dongles in general don't work anywhere as well as they are claimed 2) without knowing exact details of operating system / model of dongle / drivers used its impossible for us to give more specific information that we already have If you call in one of our team for an on-site visit he/she MAY be able to resolve your problems, but nothing guaranteed
to open up port 9000 you'd need to modify both the security settings on your PC and the firewall on your modem/router However as we don't know what you have, nor the version of windows, theres no way we can guide you through it. Also changing both are areas where it would be easy to make a mistake and leave yourself open to being hacked However, I'm a bit concerned as to why port 9000 needs to be open. This is a non-standard port and is not needed by any Microsoft product. Just what software do you have that needs it to be open? And is that inward or outward or both? And TCP or UDP? In general terms I'd really query the legitimacy of anything that needs that port open
Sorry but I for one don't understand what you are getting at Can you try reposting rather more descripitively?
RE: Letter from ACS law saying I have illegally downloaded/uploaded file
I've been asked via an indirect route how I knew the original poster was with Kingston Communications The answer is from the IP address he posted his original comment from. We have access to the IP address and can check if from that using a "who is" web database service
RE: Damaged Advent System Recovery Cd-Rom: Dear Sir/Madam, I would like to know how I can replace my
a lot of Advent machines come without recovery media: they expect you to burn your own using a preloaded program Most also have a hidden image recovery partition which means you don't need to use a recovery disk unless the hard drive fails and is replaced You can buy online some Advent recovery disks from the Tech Guys website at http://recoverymedia.thetechguys.com/ (please note they are nothing to do with us)
the windows registry retains details of the last ten files downloaded/viewed through Windows Media Player Within WMP click on "file" and drop down the menu - you should see a list there As most of the files they view will have been downloaded off the internet the Internet Explorer history make give you some indications as well Simply open up IE, go to the address bar, and click the downward pointing arrow. That should give your recent IE history However I detect a certain degree of stable door shutting too late here. You may do better by installing some kind of vetting software on the machine, such as Microsofts (free) family security product (part of their Windows Live offering)
RE: Recovery CD for a Toshiba Equium L100-186 laptop
OK then post an online job request requesting that - NOT one asking for a specific CD Note that you wont get the original software load, but its possible to install a free suite of software which will do all that the original had e.g. install OpenOffice, K-Lite codec pack, CDBurnerXP, or the free "Lite" version of Nero To be honest in my view most OEM software preloads are so full of unwanted junk software that a clean installation is often beneficial to the machine from a performance point of view. You end up with just what you want - not all the trials and toolbars the supplier wants you to have
RE: Recovery CD for a Toshiba Equium L100-186 laptop
"The copyright laws have nothing to do with it. " Unfortunately they do. If we provide a copy of a Toshiba recovery disk we would be in breach of both Toshiba and Microsoft copyrights. In addition many of us are signed up as Microsoft "Partners" and are contractually obliged NOT to supply copied MS software. We can reinstall Windows onto a machine as long as it has a valid CofA. But we cannot supply disk copies
RE: Recovery CD for a Toshiba Equium L100-186 laptop
or you could order a copy here http://uk.computers.toshiba-europe.com/innovation/generic/laptops-recovery-media-services/ as I said earlier, we cannot offer these recovery disks ourselves due to copyright issues We fix computers. We don't bootleg software
RE: Recovery CD for a Toshiba Equium L100-186 laptop
try posting on this forum http://forums.computers.toshiba-europe.com/forums/forum.jspa?forumID=49
RE: New computer wont let me make recovery disks!
the cost of running a computer support operation is high, and most larger companies use premium rate lines in an attempt to defray the cost. Fujitsu is unusual in only using a premium rate line for out-of-warranty support. A lot of companies also use premium rates for in-warranty or specialised service support (e.g. software help) Also the rate charged by Fujitsu is quite low - many charge £1 or £1.50 / minute. I'm not defending the use of premium rate lines - however when taken into context Fuji's charges are comparatively low. However the point remains - one call to Fujitsu and this could have been resolved quickly
RE: New computer wont let me make recovery disks!
if you are still in warranty you don't need to pay 60p/minute. You very first post says the machine is "new" so you are still within warranty and entitled to the "national rate" call line If you are refused access to those lines its because either the machine is NOT new and so it outside warranty or you cannot prove legal ownership of the machine or you are talking garbage
RE: Recovery CD for a Toshiba Equium L100-186 laptop
for copyright reasons we cannot offer on this forum OEM recovery disks Having said that, most Tosh machines have a hidden recovery partition. What is toppig you from using that? Documentation should be in the paperwork you got with the machine
probably with a replacement keyboard what make / model is it?
ruth the problem is almost certainly that the sky installers have put the filters in teh wrong place. the filters all have to plugged into the phone sockets with everything else plugged into them I think you'll find the lead to the sky box is plugged into the phone socket and the filter then plugged into that
RE: hi i have an advent laptop and it has a bios password stopping me from doing anything at all..
get someone to look at it first in case it can be jumpered to clear the BIOS what model is it? that may give us a clue
RE: hi i have an advent laptop and it has a bios password stopping me from doing anything at all..
if the password is preventing the machine from booting then it isn't going to boot, period. Does not matter what disk you try to start the machine with, it wont go beyond the BIOS password screen. Whoever gave you that nugget of info was wrong. You have to boot the machine to flash the BIOS. This machine is not booting. And anyway even if you could boot and flash it, the Windows installation would them become u/s as the preactivation would fail, so locking you out of the system
RE: hi i have an advent laptop and it has a bios password stopping me from doing anything at all..
if you are lucky and the machine does not have a security chip, then the BIOS can be reset by shorting a pair of jumpers on the motherboard. However you need to know exactly WHICH jumpers, and how to get at them - which may need a complete machine stripdown If you are unlucky the machine has a security chip, in which case the only fix is a new motherboard. A new laptop would probably be more cost effective
there are a number of supposed fixes on the internet which involve pressing / massaging the area around the fault, but I've never seen it work. But I HAVE seen trying it damage a screen more... Another possible angle is to try a piece of software like this http://udpix.free.fr/ It supposedly frees up the bad pixels through rapid switching. I've never tried it so don't know if it works. However you've nothing to lose (unless the whole screen goes bad on you....)
presumably dead pixels on the screen matrix How old is the monitor and what make / model is it? How many failed dots are there?
RE: computer wont boot past windows logo screen
if you need to get data off that machine you need to get someone in to look at it as any attempts you make at repairing it could damage the hard drive and trash whatever remains you may simply have a missing or corrupt file, or your problem could be viral, or it could be due to a failing or failed hard drive - on which any uninformed attempts to work could be fatal to any remaining data. Remember that if its a Time machine then the drive is AT LEAST six years old and well beyond its lifetime Raise a request at www.pciq.com for one of our field technicians to come and check your machine
quite possibly simply due to the lack of RAM 256MB is not really enough to run Windows XP (whatever Microsoft may claim) and with this machine using some of the system memory for graphics, you've even less available If you can find another 512MB stick of DDR memory to put in there it will make quite a difference
that should have had a 40GB drive in it when it was new As regarding downloading the "install disk" - no you can't. MSI only ever provided individual driver download files. Time never made their recovery images available for download - and I was never given a copy of the hidden image for this one. Even if you could get a copy of the Time image, the drivers would be out of date - and the modem drivers would be locked to work with Supanet (Time's ISP) only. You're better off doing what you have: a clean install of XP followed by the driers installation I have copies of all the Time?Tiny driver CDs, but they are not intuitive to use and anyway all are well out of date I also have copies of the Time/Tiny recovery CDs - but all they did was unlock the hidden image on the hard drive. As you've replaced the drive, they won't work
sorry should read "seems very UNLIKELY the mike input would malfunction...."
UKTSupport says that has a Realtek HiDef audio chip Is sound playback working OK? are there any errors/problems showing in the device manager? has anyone tried installing new/updated/incorrect drivers? seems very likely that the mike input would malfunction without the whole audio system failing - unless someone has either disbled the audio input in software, or installed the wrong drivers
just a PS you can get a newer version of the sound drivers direct from Realtek at http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=23&PFid=23&Level=4&Conn=3&DownTypeID=3&GetDown=false#AC However theres no real advantage over the MSI ones and the Realtek server is usually heavily overloaded and takes ages to download
That one used a Microstar board - the MS-6390 V2 Manual and drivers can be downloaded from http://www.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=307 Its based on the Via KM266 DDR chipset HP also used the same board - they have a help page for it at http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00006230&dlc=en Note the sound is Realtek ALC650 - don't allow Windows Update to install this as it will misdetect, get the drivers from the MSI site Modem is a Conexant HSF one. XP will install drivers, or you can download alternative ones from http://www.conexant.com/support/md_winxpinfo.html That machine came fitted with only 256MB of RAM An increase would make a significant difference to the performance
" well-established UK email provide" I did have one - called Pipex - until they were taken over and butchered by Tiscali and the service went completely u/s. At that point I changed (currently Zen) but who knows, I may have to change again and I don't want to go through the hassles of changing mail accounts. Therefore using a number of free e-mail accounts makes sense as they will remain irrespective of however you access the 'net
what model of Advent is this? Is it a laptop or tower PC? built in microphone or plugin? what changes have you recently made to the machine or its software? is the mike still plugged in? We need more details before we even think about this one
RE: New computer wont let me make recovery disks!
Fujitsu support phone numbers are on this page http://uk.ts.fujitsu.com/support/helpdesk.html All are at "national rate" except the out-of-warranty line which is priced at 60p / minute. You comments about "£5 / minute" are quite simply wrong. Fujitsu dont "suck". My experience of their helplines in the past is that they are actually quite helpful (unlike some I've known...) If you had called them when originally suggested you would have resolved this by now.
In theory BT close any accounts roughly 180 days or so after the contract ends, unless you convert it to a pay-as-you go account with DIAL UP access and use the dialup connection every now and again However I have a BT account that I've not dialed into for nearly a year and its still "live". I can log in through webmail and also receive e-mails through Outlook Express. What I can't do is send e-mails through Outlook Express as BT rejects the access as it comes from a "foreign" network, There is a way round this, but its pretty convoluted However my suggestion would be to try to move away from any ISP-tied mail account and sign up for one of the free untied ones. Then you don't have to worry about losing it if you change ISP again The followoing offer these AOL / AIM USA (not AOL UK) at www.aol.com or www.aim.com Yahoo at www.yahoo.co.uk (not BYYahoo) Microsoft at www.live.com
RE: Drivers for Time computers
just a PS to that - just found it on the database It would have had a Conexant HSF modem. Windows XP will install basic drivers for that, but if you have problems use these http://www.conexant.com/support/md_winxpinfo.html
RE: Drivers for Time computers
00508 does not appear as a valid model on the database. Must be one that was not documented However the FA gives it away Thats a Socket A motherboard from FIC - the AM39L but actually sold under another name which makes it hard to track down Motherboard manual at ftp://ftp.fic.com.tw/motherboard/manual/socketa/am39l/am39l_a1_eng.pdf It uses a Via KM400 chipset Use the older Via chipset drivers at http://www.viaarena.com/Driver/VIA_4in1_443v.zip Display drivers from http://downloads.viaarena.com/drivers/video/KN_KM400/KM400_16942416_XP_wIShld_logod.zip Sounds a problem - accoring to the manual its supposedly a Via audio chip but I'm sure its actually either Realtek or C-Media. I can't remember which and its not documented. The generic Via audio drivers will probably work at http://www.viaarena.com/Driver/vinyl_v700b.zip Windows XP should install generic drivers that work OK for USB and ethernet, This wasn't one of our better boards. If you don't match the FSB jumpers to the CPU speed correctly you WILL fry the board G4 indicates it will have been preloaded with a hidden recovery image with Windows XP home. This can only be accessed using one of Time's reload/recovery CDs. You need version 6 or 7.2 of the CD - and will only work as long as the machine has the original hard drive, and the image has not been destroyed.
RE: LAPTOP SWITCHES ON BUT ALL I GET IS A BLUEY/BLACK SCREEN LIKE ITS ON STANDBY. PLEASE HELP.
from your description its impossible to diagnose your problem You could have a faulty screen. You could have another hardware problem stopping it from booting. Whatever the cause, you're going to need the services of a technician to resolve it Raise a request at www.pciq.com for one of our field technicians to call you to arrange a visit
according to UKTSupport this is the correct page http://support.thetechguys.com/layout.aspx?ID={aedd990c-85f2-4e2f-9b43-6ebcfd2bd038}&CatID={9e42c8aa-53d0-4535-a2eb-63f8f96865d3}
RE: New computer wont let me make recovery disks!
you need to call them NEVER EVER e-mail computer warranty support desks - they don't have the manpower to handle the paperwork All computer support teams are geared up to answering phone calls - and thats what you should do here. Somewhere in the documentation for that machine there will be a support phone number. Call it. Don't e-mail, don't send letters. Phone them.
RE: Disappearing Email - MAC Mail & OWA
By OWA I presume you mean Outlook Web Access That begs the question - which version of Exchange Server are you running? According to one site I found you need as a minimum "Update Rollup 4 for Exchange Server 2007" for Snow Leopard to work This problem isn't really my area of knowledge - hopefully one of the others will know more, but in the meantime take a look at these websites http://www.macwindows.com/column_snowleopard_exchange.html http://www.itwriting.com/blog/1743-apple-snow-leopard-and-exchange-the-real-story.html http://www.macworld.com/article/142547/2009/09/snowleopardexchange.html
yes there is - to a point What version of Windows and Windows Media Player are you using? Do you want to find out what has been viewed Or do you want to prevent anyone knowing what YOU have viewed?
do you mean you intend to replace your current cable connection with a G3 mobile phone connection? or do you mean you want to keep your cable connection and connect to it wirelessly (so removing the ethernet network cable)?
RE: Letter from ACS law saying I have illegally downloaded/uploaded file
I see you are with Eclipse Internet - part of KCOM / Kingston Communications I'd be inclined to ask them for whatever details they provided to ACS and details of how the request was made. Theres always a chance that the data was provided incorrectly and / or the request was illegally posed. Unlikely, but worth checking
RE: Letter from ACS law saying I have illegally downloaded/uploaded file
ACS law website is http://www.acs-law.org.uk/ worth reading to understand their scare tactics
RE: Letter from ACS law saying I have illegally downloaded/uploaded file
PS - I suggest you also have a word with your local Trading Standards office
RE: Letter from ACS law saying I have illegally downloaded/uploaded file
the consumer magazine "Which?" is taking a keen interest in these sharks and I suggest you contact them quickly and see what their take on the matter is There are some recent press reports about the antics of this company on these sites http://www.theinquirer.net/inquirer/news/1588753/law-firm-threatens-150-innocent-people-court-action http://www.ispreview.co.uk/story/2010/01/27/acs-law-uk-accused-of-sending-wrongful-isp-piracy-threat-letters.html http://www.theregister.co.uk/2009/05/12/davenport_lyons_acs_law/ http://www.consumeractiongroup.co.uk/forum/acs-law/198192-acs-law.html None of us here are legal specialists and this is now a legal issue for you - NOT a computer issue. However as a basic rule don't ignore it. Contact Which, consider speaking to a solicitor. And most importantly insist they provide details of just what was downloaded with dates etc Proving who (if any) of your customers did it (if they did) will be impossible as they would have used their own PCs - you have no possibility of tracking that. More to the point though, by its very nature YOU did not download the files. And you're the one being accused - and they have to prove that YOU did it. They'll be hard pushed to do that But thats a distraction - contact Which? - details on this page http://www.which.co.uk/documents/pdf/it-could-be-you-next-unlawful-file-sharing---which---campaign-briefing--190149.pdf
looks like she is in a solicitors office so there are probably are quite a lot - in which case try a date stamp the more I think about it the more I think it will be very difficult to implement any kind of software fix. The problem is that e-mail are all of different lengths, some multi-page. While you may get the date correctly at the bottom of one e-mail, the next one could be a few lines longer meaning the date would be near the top of the second page........ No I don't think theres a realistic way to do it. The page header is the only consistent place you can put it
without knowing which e-mail software and which version of windows you are running, in short, no we can't Not sure if we could even if we did have that information: by default the date is in the message header (along with subject and sender) which is at the TOP. Not the bottom
either you have a non-bootable floppy or CD in the drive and the machines is trying to boot off that (solution remove all floppy/CD/DvD disks) or the boot sequence is wrong in the BIOS and the machine is not attempting to boot off the hard drive or the hard drive is corrupted and needs software repair or the hard drive has died
Joyce Alan may well be right in his assumption (HP make mechanically good printers but the software is ****) However just in case its a different problem can you give us more details? When do you get this problem and what is the exact error message
requested
without seeing the machine its impossible for us to comment on whether the machine failure was due to excessive dust or not. However load fan noise followed by boot failure COULD be consistent with dust build up. Equally it could be due to failed motherboard circuitry: the fans run very fast on these initially, until the controlling software kicks in. If boot fails, the fans just run at full speed. also without knowing the exact model of the machine its impossible to comment on whether its one of the ones with the know Nvidia chipset issues However - and I'm choosing my words carefully here. Acer machines don't have a particular reputation for reliability, however pinning that down with hard facts would be impossible. While we may see a lot of them in for repair, that may simply reflect that a lot of them are sold. Now to your specific problem Ask them for proof. Request photos of the inside of the machine showing the dust buildup, and requesting details of the specific damage. Modern CPUs have thermal cutouts which usually kick in before a motherboard fries. They become erratic, but don't normally actually fail completely unless absolutely pushed to the edge - or unless there is an inherent fault There are several other things to try as well Have a word with trading standards and see what they advise. In the main most large computer companies have regular discussions with Trading Standards and often will cave in quickly when pressured Where did you buy the machine from? And was it purchased on credit finance or a credit card? Your contract of purchase is with whoever sold the machine to you (NOT Acer) and also the credit/credit card company have a joint responsibility EVEN IF THE LOAD IS PAID OFF. Its worth speaking to both, as ultimately THEY are responsible for the legal fulfilment of any warranty. Finally don't be scared to raise a small claim in the County Court. CC Judges often side with customers in cases like this - as long as the machine shows no sign of maltreatment and the dust buildup is not excessive. Just a final PS on this Most Acers come with a warranty seal on them to prevent customers actually getting into the machines. Bit of a catch-22 really. How were you expected to check/service the machine for dust buildup if you could not get into it without breaking the warranty seal? Besides which, these small-form-factor machines are not the easiest to break into anyway - especially as Acer do not provide service guides showing customers how to do it
Ruth I see that you are posting from a Sky connection I have found that locally to me the Sky engineers constantly make mistakes when installing Sky broadband (and Sky TV boxes) of connecting everything to the wrong side of the ADSL filter on the master phone sockets, and not using any sockets elswehere. You need to get the wiring checked properly connected and properly filtered
RE: Access internet through RJ-11 port from laptop
hang on everyone the thread has moved on a bit since the original posting in October All that Tarek needs at present is an EXTERNAL modem driver - and of course to answer that we need to know the version of windows and the make/model of the modem
RE: Access internet through RJ-11 port from laptop
Tarek with windows XP microsoft did a pretty good job of including modem drivers into the operating system. There are a few they didn't but very few - and mostly "oddball" chipsets Do you know the make/model of your modem? What is the make/model of your computer? and what version of windows do you have?
RE: PREINSTALLED XP HOME-CRASHED
I think I am very confused by your post Some questions 1) is the error on the old machine or the new one? 2) you say the new machine has both Windows 7 and Vista on it. Sounds very unlikely and pointless. Were both preinstalled? If not, how did both end up on the machine. The title of the post says XP Home. So whats going on? 3) What are the makes/models of the machines? 4) What are you trying to achieve with the hard drive enclosure? 5) What are you trying to get at when you say "the older dell has no e-card". Why do you need this?
my guess in this case is that the four files are the registry SAM SOFTWARE SYSTEM & SECURITY files - and that the problem was either viral or corruption due to iffy memory. However thats pure conjecture and you're right: a thorough hard drive check AND a data backup would make a lot of sense
RE: Display is at 90 degrees on laptop
on most machines you can rotate the screen display through use of the alt and left/right/up/down cursor control keys. Try that a few need setting through the display driver settings, but they are rare
mounting the drive in another machine has somehow kicked the registry recovery routine back into life. Seen it before, but no idea why it works Basically its automatically what I suggest you try to do manually - restore from an old registry file
RE: Printing MS word documents to my Lexmark printer.
so presumably it Office XP or earlier The template file that has to be deleted is named normal.doc Instructions here http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm
as we've no idea who you may have offended with the jokes its not easy for us to comment More seriously its hard to comment on such a general question as this. We'd need full details of operating system, security software, exact error messages before we could even start Having said that, you're probably better off posting your request of one of the dedicated antimalware support sites - those chaps have more experience than us in that field try the forum at http://www.bleepingcomputer.com/forums/forum103.html make sure you read the stickies about posting formats first as they will expect you to run some tests and post the results first
this is virtually identical to a question asked two weeks ago to learn how to use the camera I suggest you search Google videos for "crystal eye web cam" and view some of the hits this link will produce the same search crystal eye web cam http://video.google.co.uk/videosearch?hl=en&q=crystal%20eye%20web%20cam&um=1&ie=UTF-8&sa=N&tab=wv#
RE: fujitsu amilo pro v2045 recovery cd
reseat not reset pyhsically take it out and then fit it back into its socket again (take electrostatic precautions) It will probably be hidden under one of the inspection plates on the underside of the machine I can't find an online manual at present, but if you want one to help you I suggest you ask on this dedicated support page http://www.amilo-forum.com/forum,3,-CPU+RAM+fan.html
RE: fujitsu amilo pro v2045 recovery cd
doesn't answer your question directly, but this may fix your problem the error - especially in a laptop - is often caused by faulty or loose memory reseat the memory, then boot the machine while tapping the F8 key. when you get the menu, try the "last known good" option failing that it can usually be repaired by manually restoring the registry after booting to the recovery console (if installed) see http://support.microsoft.com/kb/307545 as for actually recovering the machine back to basics, Fujitsu do supply recovery disk sets for around 35 euros though I can't find the web site at the moment
its worth a try though the windows version of chkdsk seems not to be as thorough as that available from the recovery console what you wont able to do from within windows is the fixboot/fixmbr chencks what I find weird though is that windows setup could not find the windows partition even though the laptop clearly can. Makes me wonder whether the windows CD does not have the correct SATA drivers for the machine Which version of the XP CD were you using and whats the model of the failed PC?
it wont boot into safe mode because the windows partition is not being recognised, almost certainly because the partition table is corrupt. Thats whI I made the suggestion of booting to the recovery console - which is NOT The same as safe mode You will need a windows CD to do this, and its the obvious step to take given your symptoms. You say you've "tried all the usual" but have you actually tried this? As to copying the windows folder across, there's no chance. Your options are 1) repair the drive in the way I suggested 2) reformat the drive Simply running a repair installation is not an option because as you've already found out, theres no windwos partition there to repair. You have to restore that partition first - but if your do that, then the machine will probably work OK anyway without needed a repair installtion....
corrupt boot sector or partition table Needs a series of scans running to try and repair it. Booting with a WinXP CDm, then going to the repair console and running chkdsk /r MAY fix it (possibly followed by FIXBOOT and FIXMBR) However theres a danger that doing these may well trash the drive further and make document retrieval impossible. At present the documents are - probably - still retievable given the right tools Probably time to forgo on "do-it-yourselF" and get one of our team in to try and get them back
RE: Printing MS word documents to my Lexmark printer.
probably due to a corrupt default word template It needs to be deleted. The location of the file depends on the version of windows and office Which versions are you running?
then maybe thats the best you're going to et out of that screen if you have the right drivers and the correct resolution theres not really a lot else you can do I certainly would not think it worth fitting another screen
what resolution are you running the screen at?
then download the latest drivers for that graphics chip from Nvidia and see if it makes a difference
Scan it save it as a jpg image then manipulate the image in a photo-editing program which allows height and width to changed indepandtly Try Irfanview - which has an easy interface http://www.irfanview.com/
Iam when you look in device manager at the display settings does it actually say "gforce fx 5700" there or something else? does it show any errors? I don't want to know whats on the CD, I want to know what device manager says This sounds like a driver issue - I simply think you do not have the correct graphics driver loaded Its quite possible that the replacement motherboar has a different graphcs chip than the failed board had
sorry - I should have said "what display / graphics adaptor drivers do you have installed..."
when you look in device manager what does it say about "display adapators"? What display/grahics adaptors do you have installed on the machine?
" the screen comes on but only in 16 bit not 32 bit " I presume you mean 16-bit colour not 16-bit operating system? If so its a function of the display drivers and graphics chip. Either you have the wrong drivers intalled. Or you have the right ones but they (and the graphics card) can't output 32-bit colour In other words you've found the limits of the machine.
by the way - for anyone wondering - the vgc-v2m is one of Sony's all-in one efforts where pretty design triumphs over functionality or repairability. Overpriced and impossible to repair cost effectively. IF you can get the parts
hard to understand what you're saying, but I assume you mean the screen is not working? If so then you'r going to have to replace the screen. Presumably thats why is was sold as "not working" Personally I'd bin it. You've wasted money buying it, more money on a pointless new motherbaord and now it STILL not working and you'll have to spend another £150 or more on a screen. Whats the point? Cut your losses. You could have purchased a new machine for less
RE: the keyboard and mouse dont work
is this a laptop computer?
RE: data transfer from failing drive to new one - under XP
sorry didn't spot the title of the thread - so you want to replace it. what are the brands of the hard drives and are they SATA or PATA? Some disk brands have free disk-cloning software available, while for others you can use the 30-day trial version of Acronis Trueimage
RE: data transfer from failing drive to new one - under XP
you say "transfer everything" that suggests you want to replace the drive rather than add a new one? also are the drives PATA or SATA as that makes a difference to the master/slave thing Please explain what you actually want as an end result
RE: Requesting information on how to get a spare keyboard for the eaynote lj61 laptop.
it looks like that is the standard keyboard for that PC, not a spcecial - which may explain the cost E-mail the company I linked to above and ask them. Their site says they have to spcially oder it, so presumably they can get what you want Just make sure you point out you need a UK version with numeric keypad
PS - I meant s power problem in the house - not with the laptops
what do you mean by crash? if you mean the machines just grind to a crawl while on the internet, then the answer is "possibly" If by "crash" you mean a total lockup, blue screen of death, or a random reboot then no. Something else is going on, probably viral. Or maybe a power problem Its going to be hard to diagnose unless you explain in detail what you mean by "crush"
RE: Requesting information on how to get a spare keyboard for the eaynote lj61 laptop.
I don't know what you mean A laptop will only have one physical design of keyboard that will fit it, though the same design will some in different language flavours Its not possible to fit a keyboard with extra keys (if thats what you mean)
RE: Requesting information on how to get a spare keyboard for the eaynote lj61 laptop.
only place I can find offering one is this site at 85 euros, which is way too high http://www.ipc-computer.eu/it-pi-n-keyboard_on_demand_for_Packard_Bell_EasyNote_LJ61-cP-99_47724-pId-2042486.html You could do worse than phone Packard Bell and ask them
Karen it could just be a shorted keyboard - which should be replceable at reasonable cost (depending on the laptop model) however the liquid MAY have got inside and shorted out the motherboard - in which case repair will be expensive and possibly not economic If you have accidental damage insurance for your house contents it may be time to find the documentation and give them a ring
RE: Touchpad problem wring on screen has shrunk
system restore instructions for XP here http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx roll the machine back to before it went wrong
as far as I can see iMovie is a macintosh-only application so there won't be a windows task manager
RE: keyboard prob ibm s51 when booting up.
I'd go further and say either the keyboard - or more likely the USB port - is faulty Try the keyboard in another port, and also try another keyboard
RE: Touchpad problem wring on screen has shrunk
just try a system restore back to before it went wrong thats going to be easier than trying to talk you through various fixes If you tell us which version of windows you have, we can point you to instructions of how to run system restore
in that case its probably a failed drive time to replace it
you say the faulty machine can see other networks but not yours? that can happen if you initially input an incorrect password on th first attempt, especially if the router is using WEP rather than WPA encryption If I'm right, you'd have to go into the advanced wireless settings and delete the existing entry there. With WEP you often have to set the connection settings manually anyway What router are you using and do you know if its WEP or WPA?
well, if you've reloaded the machine with a new copy of windows and you have the drivers correctly installed (whch is what I assume you mean by your "reboot" comment) then the only possibilities are 1) something is jamming the signal (unlikely given that the other machins are ok) or 2) failed wireless adaptor on the non-connecting PC . Can you try swapping it with the one from the other desktop and see what happens? There is one other thaught: is this a machine you upgraded to Win7 yourself or did it come with Win7 preinstalled? What make of wireless card is it? was that preinstalled? And has it ever worked as long as Win7 has been on the machine? PS - in computer parlance all "rebooting" means is turning a computer off and then back on. I presume you mean something else?
RE: how do i do a factory restore
before we can even think of advidsng you on this we would ned to know Make / model of machine version of windows running on it whether you have any recovery disks what is wrong with the machine that makes you want to recover it
RE: System freezes using internet with 3 broadband dongle
does the same happen when using a "real" internet connection? At face value it sounds like a viral problem but hard to be sure without seeing the machine
can you access the contents of the disks in windows explorer? what I'm trying to et at is, is it simply that the disks do not autoplay, or is the machine physically not reading them?
that should be fine, though personally I'd go for a bigger one. All depends on what you want to do with it. If you download losts of videos get a bigger one. Otherwise perhaps not. Also I'd go for the "green" version rather than the "blue' simply to save power (and reduce heat)- though they'll cost five quid or so more Note the one you selected comes with a 3-year warranty and currently WD drives have a decent reliability record (though you still need to make backups - ANYTHING can fail) As to Ebuyer - I personally don't use them , but a lot of the forum team do as their prices are pretty close to what we can buy at from wholesalers and their distribution network is good
its not a Trojan - its a legit file. All those "trojan" warnings are just scams trying to get you to download some scamware By the way - its actually shmgrate.exe OK now to the meaty stuff. Those 80GB Barracudas were iffy at the best of times, presumably yours is4-5 years old which means its living on borrowed time. Most of mine have failed or are making clicking noises. Look at it another way, who have a decent-spec reasonably modern machine let down by a geriatric hard drive. - which is barely big enough anyway. Big question is what to replace it with. I'd go for a Western Digital, and probably one one the low-power variants though its really a matter of choice (and others here I know will disagree) One thing is for sure - I personally avoid anything which comes from the Seagate/Maxtor stable. In the last couple of years they've had serious reliability issues and I for one will no longer use them.
PS - the one essential bit of information yo missed on the spec was the make / model of the hard drive - which is the suspect part Makes no difference to the diagnosis though : the drive is u/s. Replace it
hard drive is breaking down. Its not holding the data. I'd guess the ferric coating on the platters is failing but I'm open to better ideas Whatever, the symptoms are classic of a decaying drive Bin it and get another. Don't mess around with software repairs on it: the drive is dying, and even if you get it working now, it won't be for long
RE: Fujitsu Siemens Amilo Li1818 notebook
David - in general you're right, though in this case the symptoms sound more like the graphics chip to me. Either way, the fact its now not booting indicate the board has got fried. I think its goen beyond a simple clean out. As I said before, sticking it through a reflow oven may fix it - but that costs, and theres the problem of finding someone who has access to one
RE: Fujitsu Siemens Amilo Li1818 notebook
thats a good point actually - the provider of any kind of credit (including credit cards) is jointly and severally liable with the supplier even if the credit/finance has been paid off However they'll try to wriggle out by sayings its out of warranty
RE: Fujitsu Siemens Amilo Li1818 notebook
very much sounds like overheating graphics. Theres a slim chance that someone may be able to strip it down, replace thermal paste on CPU and GPU and possibly put the motherboard through a relflow oven to remake all the solder joints BUT its by no means sure it will work - and you'll probably have to pay whtehr it fixes it or not Theres a presumption in European law that a consumer electronic item that fails within (I think) five years is deemed to be inherently faulty/susbstandard UNLESS the seller can prove otherwise. Its been enshrined in UK law - but as far as I'm aware never used, CAB SHOULD have more details
RE: Fujitsu Siemens Amilo Li1818 notebook
the ones they've extended the warranty on will all have Nvidia graphics chipstes. There is a well-established problem which is making such machines fail prematurely in vast numbers and SOME PC manufacturers are fixing these outside of warranty However it looks like your machine is not one of these. Judging from the driver selection on the UK Fujitsu site it looks like this one uses an Intel 945 graphics chip. There is no systemtic fault with these - hence no extended warranty You've got two choices - buy another machine (a replacement motherboard is not cost effective) or consider taking court action against Fujitsu. There is european legislation covering such failures (supposedly putting the risk of [proof -on the supplier for five years) = but I don't think its ever been tested in court. Ask your local citizens advice team
and also just how was windows transferred to the new drive? Did someone try cloning it? Ruth, as you post more info the nature of the problem changes It would help if you could detail the exact sequence of what happened to make you decide to change the drive, who did it, and how it was done
Ruth were you getting the blue screen before the drive was fitted?
depending on the actual graphics currently installed, you may get a better performance improvemant by inxreasing the memory rather than replacing the graphics card
OK, so its a new replacement drive This sounds increasingly like a failed installation So how was windows and the required drivers installed on the new drive? How long ago was that done and by whom? HAs it actually worked since then? What security software do you have on it?
a couple of other help pages about that error http://support.microsoft.com/kb/316401 http://support.microsoft.com/kb/324103
John when you say "anything", has the forum page been the first page you tried each time? Or have you tried clearing the caches etc and then printing a different page first?
RE: 3 dongle wont work with windows 7
and we still would need the model number of the modem
Have you downloaded and installed the latest version of Itunes from http://www.apple.com?
I suspect your drive is faulty, wrongly formatted, or jumpered incorrectly Is it a new replacement drive or an extra drive? Is it actually new or reused from elsewhere? Take a look at this page, which describes a series of work-throughs for this error http://pcsupport.about.com/od/findbyerrormessage/a/stop0x0000007b.htm
which web browser are you using? Have you tried clearing the web caches / temporary internet files?
RE: Re-Install bluetooth dongle
Dee if you don't understand what I posted then your chances of fixing this yourself are slim. You're not going to be able to follow the driver installation instructions Raise a request for one of our techs to sort this out for you
yeah that happens in windows when the print queue gets interrupted for some reason Try clearing the print queue Exactly how depends on the version of windows What are you running? And what printer?
i'd hazard a guess at one of several options 1) the USB ports on the machine are going faulty - possibly power delivery issues 2) the memory chip on the dongle is faulty (possibly a by-product of (1) 3) incorrect boot sequence in the BIOS 4) virus/trojans which kick in when you plug the dongle in and attempt to connect to the internet Could be any, all, or none of these. But it shows how hard it is to diagnose remotely Raise a request for one of our technicians to pay a home visit at http://www.pciq.com
re-edit it and cut the sound out Or re-make the presentation without the sound file
what model of dongle is it? which version of windows are you using?
so even that driver description by Medion is confused as Azalia is a high-def spec. NOT AC97. By definition AZA AC97 is a contradiction I think I'd go with David's suggestion re a plugin card - just make sure it works with Win7 before you buy it as a lot don't
I went to www.medion.co.uk Followed the link to service & support >> drivers/update/manuals. Then plugged in 14408010080509 in the assumption that is the serial number and got a whole list of drivers. The only drivers listed specifically for Vista or Win7 are for the wireless card and graphics. Implication is that everything else either is included within windows - or is incompatible the listed sound driver is C-Media AZA AC97 - I don't know which C-media chip that is Theres several C-media Win7 beta drivers at http://www.cmedia.com.tw/EN/DownloadCenter_Detail.aspx?pserno=0&dtype=ALL but at this stage I can't tell you which one is correct
RE: 3 dongle wont work with windows 7
which dongle model do you have? Have you checked the Huawei website for driver updates?
RE: Re-install dongle for bluetooth, with no disc.
Dee did your read my reply in your earlier thread? have you tried this? copied below his appears to be a suitable driver http://members.driverguide.com/ums/index.php?action=lch&driverid=686360&furl=aHR0cDovL21lbWJlcnMuZHJpdmVyZ3VpZGUuY29tL2RyaXZlci9kZXRhaWwucGhwPyZkcml2ZXJpZD02ODYzNjAmYWN0aW9uPWRvd25sb2FkdGFi Note you'll have to click trough a series of adverts to et the driver, and make sure you scan the file with AV software before installing it
sorry, neither of those tell us anything one seems to be an ISO standard, the other MAY be a serial number, but I'm guessing. Its the model number that we need
RE: chip level repair and fix training course
If theres anywhere in the country where you can find a college offering that I would have thought it would be somewhere along the Clyde. Given the number of computer plants built around Greenock over the years that seems the most likely place. Have you checked the local tech colleges? On a more general basis I think you'll find most people with those skills either learnt them on the job or else are self-taught. Certainly its a relatively rare skill nowadays. Last year our local (nuclear) power station was looking for someone to replace the chap who fixes their 1970's vintage computers PCBs. He's over 60, due to retire, and last I heard they could not find anyone with the required skils. They were probably going to have to train someone from scratch
I susptct Q70 may be a generic name for several variants of this laptop with differing specs However the one I've just found has a Nvidia 8400GS chip In recent years laptops with Nvidia graphics chis have developed a reputation for failing and I suspect this is the problem here The beeps and other symptoms indicate graphics failure On this machine it almost certainly means a new motherboard is needed - an expensive option, and almost certainly a flawed option the replacement board will have the same inherent weakness Time to buy another laptop - one that does not use an Nvidia graphics chip
I can't comment on Acer's training, but its common practice in the industry for the support teams to never actually see the equipment they are trying to work on the problem is the call centres are often third party contractors - and often overseas. They're not given examples of the hardware to look at and train with. If lucky they get written notes, otherwise they have to make it up for themselves Thats all complicated by the high staff churn rate in a computer support call centre (its a grim job) and the sheer simple number of different pieces of kit you have to be able to (try to) resolve In my experience Acer are no worse that the rest: the trouble is that the general industry standard is low
I'm a bit more pessimistic than than Davids As I've said elsewhere I've had problems getting AC97 sound to work in Win7 and I suspect this could be another of those cases. Either there are no drivers, or the Vista ones install - but dont play back sound It would help to know more about the machine. "Medion Connect XL" is a generic name applied to several different models. Can you give us the exact model number from the builders plate on the back of the machine? it would help in finding the correct drivers (if they exist)
I'd have severe doubts about Windows 7 working on that. According to UKTSupoort its got a Conexant AC-link AC97 modem and audio card. My experience so far of getting AC97 stuff to work in Win7 so far has not been good. Sound drivers install - but don't playback sound, while the modems just don't work Also Intel only list wireless card drivers for XP and Vista, thought the Vista one may work in Win7
I suggest you look at some of the MyTusbe videos found by this Google search http://video.google.co.uk/videosearch?hl=en&q=AcerCrystal+Eye&um=1&ie=UTF-8&ei=3BNKS932M4P60wT1xrzyAQ&sa=X&oi=video_result_group&ct=title&resnum=4&ved=0CBsQqwQwAw#
RE: Re-install bluetooth dongle
this appears to be a suitable driver http://members.driverguide.com/ums/index.php?action=lch&driverid=686360&furl=aHR0cDovL21lbWJlcnMuZHJpdmVyZ3VpZGUuY29tL2RyaXZlci9kZXRhaWwucGhwPyZkcml2ZXJpZD02ODYzNjAmYWN0aW9uPWRvd25sb2FkdGFi Note you'll have to click trough a series of adverts to et the driver, and make sure you scan the file with AV software before installing it
RE: Dropped my sony vaio laptop. When I switch it on the light comes on but the screen doesn''t.
if you have household contents insurance make a claim if you don't, then raise a job request at http://www.pciq.com and see if anyone is interested in fixing it If its just a broken screen its probably repairable. If the motherboard has been damaged in the fall then its probably a hopeless cause - Sony parts are hard to get and expensive
try the monitor on another machine just to prove it IS that thats faulty (and not the graphics card) However all the indications are that its the voltage inverter in the monitor thats blown They're cheap parts, but you're probably going to get charged an hours labour to fit. Thats probably going to be around 60-70% of the price of a replacement monitor It could be the backlight. Some backlights are integral with the screen, others are exchangeable. If you have to replace the whole screen unit the the economics are against you Personally, I'd check the warranty statues first - a lot of monitors now come with 3-years warranty as standard
interesting one I've just tried using it. You have to tick the box to agree to the terms of service and then click "next" Using IE8 I continuously get "Please do not use the navigation buttons provided by the browser" as an error message The sites obviously not working - all you can do is complain to Acer, as they are the sponsors of that upgrade page, even if its actually run by a contractor for Microsoft My guess is the database has been closed to new entries. Was there a time limit this time? With Vista there was only a 3-month or so window during which upgrade requests were accepted
doesn't change the fact that the machine is under warranty and has a possible impending catastrophic failure Use the warranty - get it back to the shop or call Apple
as I said in the other thread - I've seen this before and it seems to be down to different tolerences the various disk manufacturers work from Also - and here I'm talking guesswork - some of those Norton Disks had a linux bootsector on them and anything with that seems to read more easily. I've no explanation why - it just seems to work that way.
RE: Dvd drive not reading any discs
sounds faulty then - try replacing it you do find sometimes that specific disks will read in a faulty drive - its all to do with tolerance variation of the manufacture of the disks
if its under warranty, get it back to them ASAP running it without proper cooling will result in further damage
RE: help cant get off logging off
sounds viral what disk?
RE: 3 Mobile connection problems
thats the second new dongle thats mysteriously started working in two days is there something weird going on here or...?
RE: 3 Mobile connection problems
PPS - If you use that driver on the MAC you may need to read this. http://discussions.apple.com/thread.jspa?messageID=10385972
RE: 3 Mobile connection problems
PS to that You could try downloading the latest software for that modem from Huawei at http://www.huaweidevice.com/worldwide/downloadCenter.do?method=doListSoftware&id=1&flay=find&softwareName=e1750# Note that I have read elsewhere that this modem will work in MacOSX Leopard, but NOT Snow Leopard
RE: 3 Mobile connection problems
Is the old one also an E1750? If not I suspect you have a problem with duplicate/incorrect drivers If you can, uninstall ALL software relating to 3 (for BOTH modems) and then reinstall just the new one If the software refuses to uninstall (as often happens) then reset the machine to factory settings and then isntall JUST the new dongle If you still can't get it working, then its faulty. Did you buy direct from "3" or through Carphone Warehouse?
RE: connection for an old computer
Dave from http://www.thinkbroadband.com/faq/sections/speedtouch.html#124 I've heard that the Speed Touch modem can draw too much power? The Alcatel SpeedTouch USB modem is USB 1.1 rated, i.e. max power of 500mA. Unfortunately some modems may draw a little more than this, or some motherboards may not supply this full current. If the modem draws too much power it may trigger a self protection mechanism on the motherboard, that shuts down the USB ports – a reboot will correct this. To avoid this situation an external powered USB hub can be used. " Needless to say, our experience at Time was that a powered USB hub sometimes worked - but usually didn't. I authorised the FOC supply of hundreds of USB2 cards to fix it
RE: connection for an old computer
was it one of the early speedtouches? the "green frog" and "purple slug" variants both drew more current than was allowed by the USB1.1 spec and often failed to work. Fix was to put a USB2 card into the machine (which brought its own problems with Win9X I think the BT Voyager 100 & 105 had the same problem.
RE: connection for an old computer
huh? I thought it was the other way round Dave I've never struggled for a 9X driver for an ADSL modem, but I have for XP/Vista
RE: connection for an old computer
it would help if we knew what the modem was as well Is there a USB port on it? Or on the PC?
Linda it could be the keyboard is now faulty in some way and causing the problem or it could be that the motherboard is shorting out or it could the strip with the power buttons on if its just the keyboard the cost should not be too painful (assuming one can be found). If its the motherboard then the price could be prohibitive. If its the power strip its a case of trying to find one - maybe on Ebay Vinay is right - get someone to look at it. But set a limit to how much you are prepared to pay to fix it as the repair may be uneconomic
RE: Front fascia removal on a PB pc
this should be the right model http://support.packardbell.com/uk/item/index.php?i=ci029b&ppn=PB34225501#front
the maps are here http://www.ofcom.org.uk/radiocomms/ifi/licensing/classes/broadband/cellular/3g/maps/3gmaps/coverage_maps.pdf "3" is the first one - Hutchinson what you have to remember is that these are best-case only, and assume you are outdoors not indoors Basically what you've discovered is the hard fact that these mobile dongles are oversold. They're suitable for travelling salesmen to connect to their offices. And not much else Access is slow, connections often poor, and the service areas covered very patchy
RE: error message 104 unsupported wireless network device
thats a windows error not a BIOS error that machine DOES have an internal wireless card - it will be a mini-PCI device I think the message is telling you the card has failed. Remove it and the machine should boot OK. It will be under one of the backplate covers Machine specs are here http://h18000.www1.hp.com/products/quickspecs/11900_div/11900_div.HTML
RE: can not switch on laptop easily
probably a faulty power supply or a faulty power jack Or maybe loose connections inside somewhere Does the power jack get hot?
RE: My Windows DVD Maker is not working. The Computer says Window (rundll32)has stop working
this cam be a real tricky one to diagnose as irt can be caused by viruses, corrupt software or DEP kicking in However given that its the DVD software causing the problem I'll hazard a guess: have you recently installed Nero or any other CD/DVD software?
RE: can my laptop be used with wireless router for broadband
looks like its actually a variant on the Dell CSx range. Old PII/PIII series motherboard, probably predates widespread use of wireless. I can't find details of the specific model, but indications are that it would have small hard drive (20GB or so) and only 64 or 128MB memory. I amazed it can run XP with any degree of usefulness
RE: can my laptop be used with wireless router for broadband
I can't find anything with a similar name on the Dell website. However "PMP" does not sound like th full model name Can you give us the full model name from the makers plate underneath, and also the Asset Tag number? Maybe we can track it down then However, my initial thoughts are that as it originally was supplied with an OS older than WinXP, its unlikely to have wireless fitted. And even if it does, it will be the outdated 802.11a or 802.11b variants - neither of which are much use to you (too slow) If the machine has a USB port or Cardbus slot you could acquire a cheap add-one device
Richard is our resident Mac guru, he'lkl probably have an answer but in the meantime read this thread http://macosx.com/forums/mac-os-x-system-mac-software/307877-flashing-earth-icon-cannot-left-click-dock-gone-menu-drop-downs-all-blank.html Have you tried what it suggests?
RE: New computer wont let me make recovery disks!
Rog have you actually spoken to Fujitsu about this? If there IS a problem then you need to tell them ASAP so you can get it fixed by them under the warranty
RE: New computer wont let me make recovery disks!
as none of us actually has one of these then we're probably collectively stuck All I can suggest is going through the various windows programs and see if there is a disk creation routine there - some manufacturers used to have more than one way of making the disks. Does the start menu have a "Fujisu" or "Support" link? If not then you're going to be better off speaking to Fujitsu - presumably there is a free 30-day support line?
RE: New computer wont let me make recovery disks!
interesting! I stand corrected on that one. Never seen that way of doing it before
RE: New computer wont let me make recovery disks!
I think you are misreading the popup. I believe its telling you how to run the hidden image recovery process, NOT how to make the disks there is usually something to click on within the popup itself to start the disk creation
RE: New computer wont let me make recovery disks!
I think you are misunderstanding the menu The F8 should take you to a startup menu, one option of which is "repair my computer". However I've never yet seen a system where you make the disks from within that menu. Normally there is a program within windows itself to make them. I don't know your specific model, but most Fujitsu machines I've seen have a regular nag screen which pops up as you log into windows. Clicking on the nag screen should start the disk creation
that sounds like you may need a new screen, or at least something is disconnected and needs reseating Put in a request a http://www.pciq.com for one of our service team to come and visit you
the web consensus appears to be that this error message is normally caused by faulty RAM, or by badly written drivers. In this case as you've tried a destructive reload the drivers should not be an issue: it points towards faulty memory You need to run memtest86 or the microsoft memory tester on the machine - preferably one memory stick at a time - and see what happens This is Microsofts description of the error - it does not tell you a lot http://msdn.microsoft.com/en-gb/library/ms793247.aspx
RE: 3 dongle stopped working at home but works everywhere else!
so they've a problem with the local transmitter you could be waiting ages before it gets fixed as for the "existing customers shouldn't be affected" bit....
RE: just the second time I start the new Acer laptop (Aspire 5738G)it shows
well, if you've been messing with the partitions then maybe the drive is not faulty. Sounds to me that maybe you only have yourself to blame what exactly did you do to it? However if you don't have a recovery disk then all you can do is make a claim on the warranty with the machine. Its going to have to go back to the factory to be reloaded When you get it back 1) don't mess with the partitions 2) make a set of recovery disks as soon as you get it back
RE: just the second time I start the new Acer laptop (Aspire 5738G)it shows
the machine has a faulty hard drive Take it back to the shop and either get your money back or exchange it My suggestion would be to get the money and spend it on another brand of machine
very hard to be sure as to the cause without checking the machine it could be overheating due to dust/dirt blocking the cooling vents the cpu fan may have failed you may be suffering from a faulty power jack from memory I believe some of the A30 series had Nvidia graphics - in which case the graphics chip could be failing loose memory (though unlikely) faulty hard drive failing motherboard under some circumstances a virus could also do it there are simply too many variables to be sure - and as such giving an idea of possible cost to fix it is impossible Its one of those cases where its best to call in someone to take a look at it as the only way to be sure is to inspect it - and probably strip it down
RE: Need Windows 7 Drivers for old HP Laptop!!
I just have read my last post
RE: 3 dongle stopped working at home but works everywhere else!
two miles could easily take you into the area of another mast - or closer to your local mast Only way you'll convince "3" is to drive around a bit and work out where it does and where it doesn't. Of course if it IS just your house, as David said have you changed any electrical gear? If you have a plasma TV does turning it off make a difference? Have you got a baby monitor - they can interfere Or one of the TV wireless relay systems
RE: Need Windows 7 Drivers for old HP Laptop!!
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=4062&lc=en&dlc=en&cc=us&lang=en&product=4066817 Note you need to be selective as to which you install as there are several alternative drivers depending on the makeup of your specific machine Does it use the Intel onboard graphics or an Nvidia plugin card? there are several options of wireless network drivers. Its trial and error with those - see what works
RE: 3 dongle stopped working at home but works everywhere else!
just an afterthought - how far do you have to go before it does work? outside the house? 100 yards away? a mile away?
RE: 3 dongle stopped working at home but works everywhere else!
sounds to me like your local "3" phone mast has a problem If the same dongle and computer work everywhere else, except your home, then either (1) something is jamming the signal (unlikely) or (2) the signal is weak or absent due to transmitter problems Get back to "3" and tell them to sort the phone mast out. Of course they'll deny any problems, but in those famous words "well they would, wouldn't they?" They'll do anything to avoid admitting a fault - and so admit liability for loss of service
RE: Sony Vaio VGN-A115M Wont power on!
you've got to ask yourself just WHY someone else went inside it - and the answer has to be because something is broken. And they probably broke something else in the process Check the power jack with the meter. It could be worth trying to fix that if its broken. Other than that I'd scrap it and offer the bits on Ebay I firmly believe second-hand laptops are pointless messing around with unless the problem is obvious e.g. broken keyboard / hard drive / DVD drive Anything else and the cost of the fix negates the cheapness of the initial purchase In this particular case, besides the power supply it could be dead motherboard loose cables/contacts from the power switches failed power jack socket failed power unit
caps on a motherboard generally are there to regulate or smooth the voltages within the motherboard and CPU You can get some unpredictable effects with them At Time computers we had one motherboard which worked fine with the first generation of Slot A Athlon CPUs, When we switched to the prototype second-generation Slot A Athlon Thunderbirds the boards became totally unreliable, crashing all the time. After much investigation we discovered a fix: clip off three of the larger capacity capacitors from the board. Sounds crazy, but it did the job
this problem is actually usually trickier than anyone has yet mentioned the problem is that the userinit.exe file is usually hijacked when this happens, and often the registry entries for userinit.exe and explorer.exe are also corrupted. You need to replace the two files, restore the registry AND clean out whatever caused the problem in the first place Sometimes its even worse - as I type this I'm reinstalling windows on a machine a customer purchased from a car boot sale. It worked OK when he got it home, installed AV software. When he booted it this morning half of the windows executables - including explorer.exe are missing Only option which makes sense in this case it to wipe it and start from scratch Hopefully Veronica's problems are not as drastic, but hunting down the CAUSE of the problem (rather than just treating the symptoms) may take time Note that simply doing a repair installation may get the machine working, but it will not clear the infection
is it full retail pack, an upgrade version or an OEM copy? what are you trying to install it on? what is the current operating system? have you tried a clean install rather than an uprade? what are the programs/software supposedly causing the problem?
Tiscali used an accelerator program wnich was a bespoke version of Onspeed - and they dod/did offer it to customers with slow ADSL connectiona Could that be it?
1) persistently missing registry file at startup are usually due to faulty - or loose memory. The registry fails to page properly during startup and gets corrupted. If you can boot to safe mode try system restore, or else "lack known good" from the F8 menu If that fails, then boot with a VistaPE disk and restore an old set of reg files from the system files folder I referenced this fix before and everyone seems to forget it http://support.microsoft.com/kb/307545 Far easier booting from a VistPE or Live Linux CD (my preference is for Knoppix) as then you can copy paste directly rather than the two-step method given by microaoft
just getting this blank off the list
that can't be much more than a year old at most - is it still under warranty? If so you need to get it back to them for repair ASAP
to whoever picks up this job its worth pointing out that theres a double whammy of a problem with this motherboard: 1) usual Acer disease 2) Nvidia graphics - exact type depends on the model but probably an 8200 series so the board has two basic problems - another good reason for not replacing like-for-like Note also that a new CPU cooler will probably be needed - the existing one is probably a heat-pipe design for SFF systems only
motherboards have a habit of failing on those Problem is its a small form factor machine for which a replacement Acer board will be expensive If thats whats happened here your best bet is to rebuild it with new a mATX motherboard and case, with a new PSU. Keep the memory, CPU and drives and fit them to the new parts. You're looking at £80-100 max for parts, plus labour However get one of out PCIQ techs to look at it first - its possible this is one of those times where something else is the problem. But I doubt it...
PS - you do realise you will have to run OSX on the machine to get USB2 working?
interesting one. I hope Richard can give a better answer later, but digging around this is what I can find Seems there is a serious issue with USB2 PCI cards on G4 Macs causing problems with sleep/standby settings. Read the threads I've linked to below Those threads should also give some idea of whats possible - one commntator advocates the cheapest VIA based chipset, while others specify certain brans. On PCs VIA USB2 chipsets on PCI cards were a PITA due to driver issues - maybe they work better on Macs? Cheapest I've found anyone offering a card suitable for a Mac is this http://www.bluescale.co.uk/products/5-Port-USB-2-PCI-Card-for-Mac-G3-G4.html BUT I don't know the company so be careful Here are the threads http://forums.macosxhints.com/archive/index.php/t-78553.html http://forums.macrumors.com/archive/index.php/t-151230.html these two pages may also be useful in general terms http://www.2ndchancepc.co.uk/g4-mac-upgrade-guide.html#con http://support.apple.com/kb/HT3082
not sure, but I have a memory that that disk is copy-protected in a quite unpleasant manner
sounds like the CD is damaged, but you could also get this problem if the disk is dirty (so clean it), if teh CD drive is faulty, or even if your hard drive is faulty Clean the CD and then try it it another computer
If you do not understand the instructions you are given there is little I can do. Its not possible to pack an hour long lesson (or more) in computer basics into 20 or so lines of text If you cannot understand me, then you really need to take so basic computer education courses Your local tech or adult college will have a choice of courses
by real connection I mean ADSL or cable
thats right it will be slow Its mobile internet. Calling it "mobile broadband" is a marketing gimmick/joke downloading video is very bandwidth intesive. Unless you are very lucky and live next door to a 3G network node , you can probably forget it If you want to download video get a real broadband connection
"We seam to have come to a stop have I done something wrong?" - we have other things to do like cook food, wrap presents, bathe children...... we run this forum on a voluntary basis aswhen we can The answer to your question is simple use the Easyshare software to place the photo into a folder you know where to locate on the machine then fire up the Yahoo software The compose a new message. Just below the subject box is an "Attach" link. Click on it and go to browse and get the image you want
sorry - ignore Q4, but we need the rest of the info
1) what icon do you click on to launch "Easyshare" What is it called? does it mention Kodak? Do you have a Kodak camera? 2) you just asked if you could contact me by e-mail, so presumably you do have an e-mail program. So what icon do you click on when you want to send e-mail? 3) what is the origin of the photo you wish to mail? Where is it now - on the PC or the camera? 4) what version of windows are you running?
" can you talk to me via my e-mail " - sorry no, everything has to go through this forum " how do I reply to you?" - you just have. Now do it again with the information we need
OK there are two things called EasyShare There is the Kodak EasyShare camera software and the file sharing site at http://www.easy-share.com/ Next question is which version of windows are you using? Last question is which e-mail program are you using?
according to the UKTSupport site that model should have a hidden recovery image, so if you've not destroyed it during you attempt at installing windows you could try that See http://www.uktsupport.co.uk/advent/laptop/7104.htm The instructions are around 3/4 way down the page Also, in case you didn't get a driver CD with that machine, the same page has links to the same (but differently branded) model which should work
sorry, just realised I need to texplain that a bot more - you should be able to get into wiodows in safe mode, but you cannot activate in safe mode Once you've got into safe, got to http:///www.microsoft.com/downloads and then download IE8 for Windows XP. Don't try using Windows update - just download and setup IE8. Once thats installed, adn if I'm right youshould be able to bypass the activation bug and get into windows Note you may need to activate Windows for a second time and may need to got through the keychange routine again
long shot, but try this boot into "safe mode with network support" install Internet Explorer 8 while in safe mode reboot to normal mode and see what happens Please post back as this is very much an experiment and we'd like to know if it works
Skype Windows Messenger Yahoo Messenger
RE: leftside of keyboard not working
same answer buy and fit a new keyboard
thats a Vista machine. Dell don't supply recovery disks for those - they come with a hidden recovery partition on the hard drive, which as you are about to find is no use at all. You'll have to reload from a Windows Vista DVD and then manually install the drivers (hopefully you did get a driver CD). Sometimes Dell DO provide a Vista DVD with the machine - however it will be cryptically named "Windows Upgrade Advantage". IF you have one that is a full setup CD However, if you call one of our techs he'll be able to bring his own disks and reinstall from those. What he won't be able to do is give you a copy (as Microsoft get upset...)
RE: 3 connect mobile broadband
" its an old dell latitude i think. " can you be more specific? Is there a model number on it?
no we're not able to do that as each one of us has his/her own charging scale Raise a request online, and discuss with with whoever answeers
please read your previous questions and look at the comments there We need the EXACT model of machine and the version of windows you are running Please post your comments there - NOT on this thread
RE: Right way to turn off computer
what makde/model of machine is it and which version of windows do you have?
RE: 3 connect mobile broadband
" only one usb port on the laptop " This is beginning to sound worse. How old is this machine and what model is it? "Only one" USB port suggests a very early USB1 chipset - and they could be as temperamental as anything, may need special patch drivers to get going Question: Does anything else work in that USB port?
" all drivers are on comp right " No I don't think so
RE: 3 connect mobile broadband
1) why did you "restore" the computer? what went wrong to make you do this? 2) have you tried the dongle on another USB port? or another PC? 3) what version of windows are you running? How did you "restroe" it? After restoring have you installed any service packs or other updates?
this seems to be a commonly reported problem and the standard fix appears to be to uninstall the Google Desktop software Try that. If it does not work then its a case of setting internet explorer to default settings and then selectively enabling/disabling any plugins until the cause is found - possibly Flash Post back if you need to do it and we'll talk you through it
RE: advent 7110 won't recognise wireless network
no sorry - I'm misleading you One (original) card plus four USB sticks of diferreimg makes / chipsets
RE: advent 7110 won't recognise wireless network
as far as I'm aware I'be been through all that, but can't make the thing work. VERY strange
RE: advent 7110 won't recognise wireless network
you're missing what Alan is saying. The laptop has an internal ariel which runs around the screen edge. This is connected to the internal mini-PCI wireless card with a couple of push-on clips. If these come off, the wireless card still appears to function, but does not actually find anything unless you are right on top of the router. Check the diagram linked to in Alan's post, and then check the cables If they are fitted to the card OK, then the best thing to do is simply remove the card (or disable it in device manager). Uninstall any associated drivers or software, and buy a new cheap USB plugin wireless dongle. You can get then for anywhere between £12-20 However you sometimes get weird symptoms you jut cannot diagnose. A couple of friends of mine both have laptops : a Dell, and a Packard Bell. I've used five different wireless cards in the PB, and at best connection is weak. If I turn the Dell on, the PB loses connection completely. I can't work it out
RE: Can I install x64 bit Windows 7 on PB imedia 2215?
I've mailed admin about this - along with a screen grab of the error
I wish I'd put money on that... Experience would suggest a blown motherboard - but it may still be something else Get it to an engineer Acer motherboards and power units both seem to have a higher than average chance at failing at around 14 months old. The worst thing is that the ones with underpowered PSUs (anything less than 300W) seem to take the motherboard out when the PSU goes. We don't know whats in yours, but I'd guess that a new m/b is needed. And if so, I'd replace the PSU with a 500W+ unit "just in case..."
RE: Can I install x64 bit Windows 7 on PB imedia 2215?
test post only - pls ignore
RE: Can I install x64 bit Windows 7 on PB imedia 2215?
sorry about the duplicates caused by a script error which meant it appeared the post had not been made
RE: Can I install x64 bit Windows 7 on PB imedia 2215?
the motherboard and CPU should both support 64-bit windows However you are going to have to find your own drivers as there are NO 64-bit drivers on the PC website The motherboard is an ECS and appears to be a special which PB call the "denver 10". So far I've not found the real identity
RE: Can I install x64 bit Windows 7 on PB imedia 2215?
the motherboard and CPU should both support 64-bit windows However you are going to have to find your own drivers as there are NO 64-bit drivers on the PC website The motherboard is an ECS and appears to be a special which PB call the "denver 10". So far I've not found the real identity
RE: Can I install x64 bit Windows 7 on PB imedia 2215?
the motherboard and CPU should both support 64-bit windows However you are going to have to find your own drivers as there are NO 64-bit drivers on the PC website The motherboard is an ECS and appears to be a special which PB call the "denver 10". So far I've not found the real identity
RE: Can I install x64 bit Windows 7 on PB imedia 2215?
the motherboard and CPU should both support 64-bit windows However you are going to have to find your own drivers as there are NO 64-bit drivers on the PC website The motherboard is an ECS and appears to be a special which PB call the "denver 10". So far I've not found the real identity http://support.packardbell.com/uk/item/index.php?pn=PB80135701&t=1411
RE: Can I install x64 bit Windows 7 on PB imedia 2215?
the motherboard and CPU should both support 64-bit windows However you are going to have to find your own drivers as there are NO 64-bit drivers on the PC website The motherboard is an ECS and appears to be a special which PB call the "denver 10". So far I've not found the real identity http://support.packardbell.com/uk/item/index.php?pn=PB80135701&t=1411
RE: Bigger hard disc in Mitac(?) notebook
thanks for the feedback
RE: Siemens Se587 Wlan DSL firmware update
its always a good idea to have the latest firmware on a router as its likely not : likely, not definitely) to improve security However without knowing just why the update was released, none of us here can be sure One thing is certain though: if the update goes wrong, in most cases the router will only have a future use as a door stop read this thread from the Tiscali support forums http://www.tiscali.co.uk/forums/showthread.php?t=148523
"How would i know if it was the mother board" Basically through experience / putting another one in there. BUT it could be something else. Could just be a power supply. Very hard to diagnose remotely, but whatever it is, something needs replacing As for the age.... well, it happens. What brand of machine is it? Does it begin with the letter A?
its probably going to be a power supply or motherboard failure, BUT I really do not suggest you try anything else as it could well be a hard drive - and anything you do could increase the risk of losing those documents How far away is the nearest town? You need to get that machine to someone to look at it
and a PS - what happens if you log onto your e-mail through their webmail portal?
I see you are using mobile 3G broadband to send this message. That suggests to me that using Outlook Express may well be a problem due to authentication issues Who is your e-mail provider? Has Outlook Express ever worked?
obviously something has failed in the machine, but just whats is very difficult to say It is possible the problem may be due to the hard drive, in which case any advice we give could result in the loss of those documents. As you are so worried about them, the best bet is to get one of our engineers to come and have a look at it - that way the documents can be retrieved before any further work is done go to http://www.pciq.com and fill in a support request for a home visit from one of our technicians. Now is NOT the time to try and fix this yourself
Its a guess, but I'd say you have some kind of malware trying to run, but its been partially disabled by your security software what to do next depends on the version of windows, and just when it happens - but you could start by scanning the machine with Malwarebytes Antimalware
RE: Motherboard / Cpu Failure?
its Gary's comment re the machine powering on as soon as the lead is plugged in that convinces me: thats a normally clear indicator (especially with a socket A board) that the m/b is u/s
RE: Motherboard / Cpu Failure?
the symptoms are very diagnostic of a motherboard failure CPUs rarely fail unless they get overclocked or overheated. Motherboads DO fail and your board is 6-7-8 years old. You're going to hit a problem replacing it - your Abit board has a Via KM400 chipst, the only easily available socket A board is the Asrock ASR-K7S41GX BUT That has an SiS chipset (not Via like the Abit) and a max FSB of 333 (your Abit is max 400 FSB) so not all Socket A CPUs will work in it Personally I believe you'd be best off replacing the machine: if you replace the board you'll hit driver compatibility issues, and its still a seven-year old specification machine. You could get away with rebuilding with newer spec CPU/motherboard/memory - but the new board may not have an IDE connector for the drives, and the PSU probably wont be up to the mark
unless its one of those machines which can't get out of "hibernation" properly
well you either have a faulty cable or a faulty ethernet port You can either fit a replacement socket with an add-on PCI card or go to http://www.pciq.com and request a home visit from one of our techs If - as you say - you know nothing about computers, the second option is probably your best one
" my regcure has expired would this be anything to do with it?" No - but having Regcure on the computer will mess it up. The program does serious damage to machine registries, especially XP/Vista Get one of our technicians in to sort out the mess
given the total lack of detail all I can suggest is that you either 1) back up your files and then restore the machine to factory settings or 2) go to http://www.pciq.com and request a home visit from one of our technicians, who should be able to resolve the problem However if you post back giving details of the make/model of machine, operating system, security software, symptoms, how you got infected (if you know) and what you think the infection is, then maybe we can offer other advice. Without detail we cannot offer anything more useful
please explain
RE: Siemens Se587 Wlan DSL routor cannot do port forwarding
you have two choices 1) follow Dave C's advice or 2) speak to Tiscali. Note that support for this router comes from Tiscali - NOT Siemens/Gigaset
change the cable if that fails then you have a faulty ethernet port of a faulty router have you had a recent thunderstorm?
RE: my pc cannot be in safe mode
but if you don't, then the virus could well still be there waiting to chomp all your files again I'd sooner not take the risk Besides which, personal experience suggests repair installations go wrong too often
RE: my pc cannot be in safe mode
sounds like the system file associations have been messed up by the virus quite likely that many of the system files have one as well two real options 1) repair installation 2) back up the data, then reformat and reinstall. Personally I'd always go for (2)
RE: Siemens Se587 Wlan DSL routor cannot do port forwarding
I assume the camera is some kind of ethernet-enabled device rather than a USB webcam? Your post is unclear Please advice make/model of camera and how its connected to the router. What are the IP addresses of router/camera/computer? What IP addresses/ports/applications have your forwarded? Is uPNP turned on or off on the router (if it has that setting) What software are you using to try and access the camera? Its worth noting that the SE587 is a minimalist cut-down special for just Tiscali and has limited software functionality compared with other routers
is the wireless card still showing in device manager? If the card has failed or is not recognised then ZEN may not run
try this http://support.microsoft.com/kb/319095/EN-US/
RE: Need Windows 7 Drivers for old HP Laptop!!
support page for that machine shows XP and Win2K drivers. Nothing for Vista or Windows7 If the manufacturers have not provided drivers, I think the chances of it working are between nil and none Th Realtek AC97 sound is typical of Win7 - been like that since the Beta releases last year. It won't work The modem is Conexant - that wont work in Win7 The ethernet and wireless network both appear to be Broadcomm. You can try their website, but I doubt if its there You've wasted your money on this upgrade. Even if you get it working you'll find that on this machines it will be slow
PS - a further comment The key issue may be in the fact its got Nvidia graphics. As a general rule, Nvidia graphics chips in a laptop are a problem. They overheat and burn out
more likely the replacement motherboard has the same fault. Presumably you bought it second-hand? If so, why do you think it was for sale...? If it was a new m/b then you've probably just spent the thick end of £200 on a fault which is actually elsewhere Trying to advise what is actually wrong here is pointless: theres a good bet that the new m/b is not even connected properly (or working) Raise a request for one of our engineers to pay you a visit: one of them MAY be interested. However, given the history you may find that no-one wants to touch it: in view of what you've said its hard to see how a cost-effective repair can be made to this machine
RE: computer apears to start but screen reads power saving mode
or it could be a knackered graphics card failing to output a signal so the monitor goes into power saving mode.... I'd tend towards that, but as you say, without details we've no chance of answering. As has been said before, we're not telepathic. Unlike Steve appears to be as he says the "drives are working". How can anyone know that if here is no display?
sounds like the worst of all worlds - a generic XP Pro image set without drivers. Means we probably can't use them to reformat the drive, unless they have a boot menu which gives that option (unlikely) Any chance you can borrow a "real" XP CD from anyone? That could be used to reformat the machine, followed by another go with the disks
what I'm trying to get at is are the two "recovery" CDs Windows XP installation disks, or a recovery image set? Where we go from here depends on what they are. It could be you have a trashed hard drive, or simply a damaged partition table. However a recovery set may not be able to repair the partition table: you may need a "real" windows CD. But if those disks aren't that, then we have a problem
how many recovery CD/DVDs do you have and how are they named?
forget the recovery CD and try following the instuctions in the thread I linked to earlier Basically keep tapping F9 until you get a menu, and then follow the instructions in that thread YOU DON'T NEED THE DISKS as long as the hard drive is not damaged
based on what Ted said, I reckon the original fault was the BSOD problem reported by Prevx Using their fix and thoroughly scanning for malware would probably have sorted it. But now its beyond that as the machine has failed windows installation on it, and recovery to original settings is the best option The fan noise Ted mentions is almost certainly due to the absence of the motherboard drivers
sorry - I misread your original post - its an Asus not an Acer. My error Forget the D2D system - wrong machine Asus use a different hidden image system, details of which are on this MajorGeeks thread http://forums.majorgeeks.com/showthread.php?t=96388 Don't mess around trying to reformat - use the hidden image
RE: Laptop not running on AC Power and battery not Charging. Works on charged up battery though
the answer is probably yes, depending on how much damage has been done raise a work request for a home visit at http://www.pciq.com one of our engineers can come and assess it
the black screen of death was a virus and probably fixable. Pity you didn't ask before using the recovery disks Anyway you've hit a typical Acer problem - the recovery disks don't work too weel Better with these to try and run recovery from the hidden partition (if you can). Its usually ALT + F10 at startup, though you may have to go into BIOS and enable "D2D Recovery" first
I'll just add a further word of explanation Time purchased laptop kits from several different suppliers, some of whom are now out of business. They must have used around thirty different basic chassis. so identifying the correct one from the details given above is impossible Of the suppliers I can remember there were CTX Clevo FIC MSI ECS/Elite Mitac GigaTech
take out any removable CD, USB or floppy disks If you get the same error after that then you either had a faulty drive or drive corruption You may need a new drive
RE: Advent 7111 no video output
check the leads to the screen / keyboard / mousepad
RE: Advent 7111 no video output
do you get a POST beep?
I have swapped them a couple of times when upgrading from single-core to dual core Athlon64s D First swap the CPUs Then install the multicore driver Then use the device manager trick I gave above to change the HAL if you get it right the entry in device manager should correctly describe the HAL, and "performance" tab of task manager should have separate displays for each core
Alan B wonder if thats why the upgrade went wrong? If you have the wrong HAL you wont get all cores working on a multi-core/multi-CPU system
no, you have to get the right HAL (hardware abstraction layer) installed as well. If you have the wrong one, at best the machine runs slowly. At worst it wont boot Microsoft insist that you have to do a repair installation to get the right HAL in place, but this tweak seems to work Sometimes http://windowsitpro.com/article/articleid/15299/how-do-i-enable-acpi-on-my-machinechange-the-hal.html this tool is supposed to make changing HALs easier However I've never used it http://www.hardware.info/en-US/news/ym2cmZqYwp2a/Problems_updating_to_a_dualcore_CPU_Not_anymore/
I'm trying ro double guess here, but I think the "net" reference is irrelevant If she is getting a "no signal" error at startup, then thats an error message from the monitor indicating its not getting any data from the computer possible causes monitor cabel fault / loose fault monitor (unlikely) faulty graphics card other fault with the computer base unit preventing bootup Either way, unless its simply a loose cable, its a mechanical fault which needs the attention of one of our engineers Go to our home page at http://wwww.pciq.com and request a home visit
RE: My laptop connects to wireless router only when i sit next to the box
thanks for the feedback its nice to know we do get some right
RE: My laptop connects to wireless router only when i sit next to the box
just note that they will probably wipe the hard drive and restore the machine to factory settings as part of the fix Make sure you have copies of everything you want to keep before shipping it. And if there is anything confidential on it, reload it yourself first before it goes back
RE: My laptop connects to wireless router only when i sit next to the box
I'll just add a PS to that - at one stage a lot of Acers were being shipped with BroadComm wireless cards and these seemed to have pretty poor reception anyway. I've taken several of these out of machines due to poor performance. As a rule the ones with Intel wireless cards seem better
RE: My laptop connects to wireless router only when i sit next to the box
you're probably right - its the built in card It could be faulty. The ariel (which is in the screen surround) could be faulty. or the leads connecting the ariel to the wireless card may have come loose. the wireless card will be under one of the access panels on the underside. Open that up and make sure the lead terminals are seated properly. If that seems OK, then forget it: you've already come across the correct solution. Replacing the ariel means a complete stripdown of the screen and lid - and a replacement wont be aavailable at a sensible price. If its the internal card, they are very rare on the market and cost too much. The USB stick you are using is cheap and effective, I suggest you stick with it. There are bigger things in life to worry about
"mounted it in another mechine using another recovery disc" not sure what you mean here, but DON'T use a recover y disk from a different brand of machine - you'll quite possibly trash the the MBR and partition table From what you say though it still sounds like a failed drive
one other point - before doing the clome go into add/remove programs and uninstall ALL software that relates to driver hardware graphics / sound / chipst / audio / TV card etc Take them all out. The more yo can get rid off, the less the chance of the wrong drivers installing on the new PC
just to clarify 1) assuming your copy of windows was preinstalled by the maker, then its an OEM copy and not transferrable all you own is a licence to use the software on one specified machine. You do not legally own the software and so cannot use it on another
many some technical some legal 1) assuming your copy of windows was preinstalled by the maker, then its an OEM copy and not transferrable 2) windows activation would cause problems 3) driver / HAL issues may stop teh drive booting 4) If its an IDE drive the new machine may only have SATA connectors
I didn't realise these kinds of tools existed http://www.hddunlock.com/ http://www.hdd.profesjonalnie.pl/to.php I'd be VERY wary of using these. Could well be scams, I simply don't know. If the password IS due to a failed TPM chip, then they probably wont work anyway
read this offers some hope, though slim http://aps2.toshiba-tro.de/kb0/TSB6B01MC000CR01.htm
you're probably going to have to call Toshiba I think the onboard security chip has failed
in reality unless you are very very lucky you've not a chance of watching any kind of streaming video using a 3G dongle the data bandwidth simply is not there. Trying to pretend otherwise is a waste of time. Get a real broadband connection
what CPU do you have, and are you running 32-bit or 64-bit windows?
If you give us the model number off the back of the machine I should be able to ID the manufacturer and maybe find a source of a battery However, we had problems sourcing some battery replacements even when Time was still alive, so now four years on.... Time's model number will be something like 123NX456G7 There may also be the manufacturers model number listed separately - usually just a random string of 4-6 letters or numbers Let me ahve both if you can, but the Time model number is the key one
RE: when laptop is turn on it gets hot and within 30mins it turns itself off
it turns off because it gets hot. It needs servicing: a clean out of built up dust at least, application of new thermal paste, and maybe a new fan Place a request at http://www.pciq.com for one of our engineers to take a look at it on a home visit. Please make sure you mention the make/model of machine in the request
RE: Can't get internet using wi-fi
what modem/router are you using? when you connect by cable are you using a USB or ethernet cable?
RE: when i put the disc into the driver the disc will not load
how recently has this happened? Have you ever been able to use the CD drive? what is the make/model of the laptop? have you installed any software recently ?
I'm inclined to agree with Alan - suspect hard disk However what make/nodel of machine is it? Have you tried reloading from the hidden partition (NOT the recovery CD)?
I was asked to look at this for a friend recently, but her Dell only had an 8GB solid state hard drive. Not enough for an installation of windows to run. I looked at upgrading the drive, but it needs one of a non-standard physical shape (even though the interface is standard) For instance a 64GB one from Scan at £144 - see http://www.scan.co.uk/Products/Super-Talent-FDM64GFDL-64GB-MLC-DW-Half-Mini-2-PCIe-Solid-State-Drive-for-Dell-Mini-9 (make sure you check compatibility before buying) However by the time you've added £80+ for a copy of windows the economics look poor - especially if extra RAM is needed as well. You'd almost be better off putting the mini in a cupboard and buying a new "real" laptop
RE: Bigger hard disc in Mitac(?) notebook
from memory I think these came with 128mb of memory permanently fixed to the motherboard with an expansion socket under the keyboard - would explain why you can't find it as regards the comments re buying from a "main" manufacturer - you're dead right. Getting spares for clones can be an absolute nightmare
keep taping the F8 key at startup until you et a menu. Then select that option However if you are a novice this is not a task for you to try yourself. Go to http://www.pciq.com and place a request for one of our support engineers to visit you
RE: when i put the disc into the driver the disc will not load
CD? DVD? Floppy disk? Any disk or just this one? If just this one, what is it? Is it factory made or self-made? What operating system are you running? Is it just that the disk does not autoplay? Or is it not readable at all? Can you browse it using Windows Explorer?? Sorry to ask all these questions, but your initial post is so vague it gives us nothing to work on
Its difficult to give specific instructions as so many of these rogue programs exist and they are all slightly different in how they work and where they place their files In some cased downloading and scanning with a series of tools such as Combofix, Smitfraudfaix and Malwarebyte antimalwaer works, but as often as not manual discovery and deletion of the offending software is required In you case you have the addition problem of the rogue program locking you out of the system: you MAY find that logging on in "safe mode with network accces" may allow you to download the tools, though I doubt it My view is that your best option is to call in one of our visiting engineers to sort this out: he/she would be able to clean this and will have all the software tools and boot disks to make this as painless as possible
RE: Bigger hard disc in Mitac(?) notebook
just found on Ebay what was described as a "Time Evesham 7321" which had an 80GB hard drive so it looks like Evesham may have sold them with 80GB ones Time/Granville/VMT never built for Evesham so the description is probably due to a confusion over the Mohsans buying the Evesham assets when they went bust
RE: Bigger hard disc in Mitac(?) notebook
If you Google for images of "Mitac 7321" the first hit is a picture of one - does it look the same? the fact the build plate says 7321 is a pretty good indicator. The Time/Tiny ones said "7321" but never carried Mitac branding I've just gone back through the Time/Tiny build records and the largest drive we put in any of them was 40GB. That implies the 32GB BIOS issue was probably not a problem. However I do think we had issues with larger drives on these, though I cannot remember the details - it may have been more an issue of quality with the early 80GB laptop drives What I have found was a forgotten about BIOS flash which I think resolved memory timing issues - from what I remember Mitac refused to supply us this initially because we refused to pay them after the machines started failing en masse. One reason we stopped selling them. However I'd be loathe to put that on a machine from another company. I'm fairly certain there were serious memory problems with this board and I have a feeling you may not be able to get beyond the 384MB fitted. I think one of the issues was that Crucial memory would not work at all: it refused to boot.
RE: Changing desktop icon on Mac OSX 5
tried this? http://hubpages.com/hub/How_to_Change_Icons_in_Mac_OS_X
as Alan says, we need more details but in the meantime have you tried these? http://support.apple.com/kb/TS1363 http://support.apple.com/kb/TS1538
google for a "KVM" switch they come in several types, some with some without cabled the exact type you need depends on whether mouse / keyboard are USB or PS2
RE: WINDOWS 7 UPGRADE KIT - PRODUCT KEY
OK methinks confusion reigning here The code on that CD sleeve will be for the 60-day TRIAL version of Microsoft Office 2007 which was preinstalled on the machine. Note - Office, 60-day trial. Not Windows 7. If you want to use Office beyond that you ether need to buy Office online, or buy a packaged version from a store You say you've downloaded the Windows 7 upgrade. Presumably you need a key for that? That should have been supplied to you during the online registration, or e-mailed to you later. Its nothing to do with the Office CD key Just a comment on this - I've seen two of these online uprades where the setup has gone completely wrong with the end result a completely broken windows intallation. In both cases I had to run a clean setup from a retail setup CD and was able to use the upgrade product code to correctly activate windows. Both of these were supplied through a special upgrade scheme for students, but the basics should be the same.
RE: CD DVD Driver for Advent 5712
how did you reintall windows? You are better off using the built-in recovery system on this machine as its an orphan: the only driver available on the Advent site is for sound, while the manufacturers do not have a support page for it (Yes its another ECS/Uniwill U51IL1) If you tried installing from a Windows Setup CD forget it: go back and use the factory reset procedure (read the system documentation) If you did use the factory reset option then the problem is probably due to incompatible software (have you intalled and CD/DVD burning or ripping software?. If so try this fix http://support.microsoft.com/kb/314060
http://support.microsoft.com/kb/322389
hello again the answer is the same as the last time you posted you will have to download Windows XP service pack one and install it You either have to find another way of connecting this machine to the internet to download it. Or else download it on another machine, transfer it to a CD and then install it The software is telling you what you need to do There is no way around it: you have to install the service pack (You also need to install SP2 and SP3 and a whole bunch of other updates afterwards for security reasons)
RE: 3 dongle not working on my pc HELP please !!
and the point is that he asked the same question nine times. He was answered on one of those posts/ Theres no way I'm then going to post the same answer another eight times. If he can spend the time to create the nine threads, he can take the time to read them all for an answer.
RE: window root system 32 missing
there is no specific keyfile that I can find for this machine discussions on tattooing a PB drive are at http://uktsupport.ipbhost.com/index.php?showtopic=11768 and http://www.programfiles.co.uk/support/tattoo.php personally I'd give up on the recovery CDs as the tattoo method is going to be hard to follow beg/borrow an OEM windows CD and install from that. You can download the required drivers from http://support.packardbell.com/uk/item/index.php?pn=PB16B00001&g=2000
RE: Trouble with my dongle, when I am trying to access the internet, it keeps saying
IE may be working "of line" because it cannot find a connection to go "on-line" You may simply be suffering from bad connction / faulty dongle problems
no
RE: 3 dongle not working on my pc HELP please !!
OH sorry, it wasn't twenty duplicates, just nine But the point remains - doesn't matter how many times, or in how many topic areas you post the question - only one will get answered at the most. Like most people we like an easy life, and getting hit by repeat spam tends to annoy greatly
RE: 3 dongle not working on my pc HELP please !!
go back and read the other 20 or so duplicate threads you posted One of them has an answer for you But basically you have to install the service pack before you can use the dongle. Its telling you what to do. So do it.
RE: desktop comes on. No display on screen. Single beeps
and just a PS to that and Alan's comment - I have a feeling that the boot device error is more likely to be due to the motherboard hard drive controllers not seeing the drive, rather than drive problems However either way, time to get one of our engineers in on a site visit to determine the cause
RE: desktop comes on. No display on screen. Single beeps
according to UKTSupport that has an OEM-only MSI MS-7046 motherboard According to the manual on a third-part site at http://www.elhvb.com/mboards/OEM/medion/manuals/MD8385XL_MS7046.zip MSI made it with an Award - type BIOS so there's no definitive guide to the beep codes. Award BIOSes can be quite variable. HOWEVER... experience suggests that kind of beep on an Award Bios board usually indicates a dying board - often seemingly with voltage regulation problems I would suggest that the probability of it going wrong again is high: I think you are only seeing a temporary respite until to have to start it up from cold again Of course Advent MAY have fiited their own AMI Bios - in which case the beeps would be consistent with a motherboard fault
RE: After upgrading to Homehub 2.0, PC'c cannot see each other on Network
no you don't need to send it to an engineer. And no, you don't need to buy another router All you need to do is go to our home page at http://www.pciq.com and place an online request for an engineer to come and sort this mess out That what we do: home IT visits. You can discuss the price with whichever of our engineers contacts you
RE: 3 dongle not working on my pc HELP please !!
his IP address of 92.41.150.24 shows that he is sending these spam mails from a '3' mobile broadband account, which suggests his dongle is actually working
RE: window root system 32 missing
the actual mechanism depemds on the actual model of machine, and the version of windows Some PB laptops will require you to "tattoo" the new drive with a key file before any recovery disk will run. If you can post the model of machine you have, and the version of windows we may be able to point you in the right direction Otherwise your best option is to get hold of an OEM Windows CD (NOT a retail copy), install than and activate it using the CofA on the bottom of the machine if thats too much, then request a site visit from one of our PCIQ engineers - this should be easy to resolve
RE: 3 dongle not working on my pc
more spam duplication
the Mick M question has been resolved on one of the manu duplicate threads he created to teri-leigh d: yes dongles are slow. They are useless for browsing the web for sites such as facebook Get a wired internet conenction
RE: 3 dongle not working on my pc
you have a choice connect the computer to a network where you can download the required windows updates or download the service pack from http:///www.microsoft.com/downloads Copy it to a CD. Then take it home and run the installer to update your PC or call in an engineer to resolve it for you
Nichola forget PCWorld Go to our main page at http://www.pciq.com See what we do? We run an on-site call-out service. WE come to YOU. No carrying the computer to the shop. We fix it in your home Any any of our engineers is not very likely to reload the machine. He (or she) will actually do their job properly and fix the problem I can't understand how you found the forum (which is a sideshoot for us) but missed the main service we provide
RE: laptop blacks out and the screen wont start
sounds like theres a hardware fault there. Bad screen or bad voltage inverter or bad backlight Raise a request for an engineer to call on our main page at http://www.pciq.com
RE: After upgrading to Homehub 2.0, PC'c cannot see each other on Network
I'm fairly certain the HHub2 has a user isolation setting, but without having one in front of me I cannot remember exactly where it is. Its a case of logging in and exploring One question - how long are you waiting before attemoting to map the drives? In XP it can take an hour or longer for the computer browser to find other PCs on a new network. One way of cutting this short may be to fix the IP addresses of the machines rather than using DHCP from the router
good point from Seth you can actually download from the Kaspersky site a free 30-day trial which may well do the job However I'd expect the Malwarebytes scan to remove most of the problem
RE: After upgrading to Homehub 2.0, PC'c cannot see each other on Network
does the new hub have "user isolation" turned on? Turn it off As for the connection dropping, I'd suggest downgrading the wireless to 802.11G from the default 802.11N I said this several times before bu these Hhub2 models seem more reliable running on the older "G" standard
Well. I for one am confused by the question However I think the gist of it is that the computer you are trying to use needs the correct network settings intalling on it - ie the correct WEP/WPA settings
RE: After upgrading to Homehub 2.0, PC'c cannot see each other on Network
'Network Discovery' is Vista / Win7 only Are all the XP machines running XP Home or are some running XP Pro?
RE: After upgrading to Homehub 2.0, PC'c cannot see each other on Network
it counts as a new network, so the old mapped drives are missing. Also (in Vista / Win&) "network discovery" may now be turned off Turn "network discovery" back on on all the machines Delete the existing mapped drives. The explore the network and map new ones note it can take quite a while for the machines to "discover" the new network - especially if you have some WinXP machines present
this sounds like a fake warning from a piece of scamware what is the name of the program giving you the warning?
RE: internet connection for laptop
BT routers by default are usually 192.168.0.254 try ping 192.168.0.254
knowing these BT hubs, I reckon that to make this work stabily you'll have to downgrade the Hub to only use 802.11G (not mixed 8002.11G/N) and will probably have to set it to a fixed channel Before deciding on which channel a site survey is needed to see what channels are free: if you have neighbours your Hub could be getting drowned out in the electronic noise If the Hub is running on "N" it tries to grab two channels - and as there are only 11 (or 13 depending on how its set up ;-) theres not much to play with. On "G" it only uses one channel Theres also the PITA factor I came across with one network recently where some computers insisted on trying to connect to the BTFon/BTOpenZone SSID rather than the BTHomeHub2-xxxx SSID
Alan may well be right, but my take on that is that the internal wireless card is faulty / shorting I'd take the cover plate off and remove it. Its the small plugin card which has two cables attached to it with tiny push-on sockets Tape over the two loose ends of the ariel lea with insulating tape to stop electrical shorts, and replace the card with a USB dongle. Don't try to buy a replacement mini-PCI card: too expensive and as common as hen's teeth to buy
RE: Dvd drive not reading any discs
at a rough guess the new drive is not pushed far enough into the laptop case to make contact with connections Or else you've replaced an IDE drive with a SATA one (or vice versa) Or else you've not transferred the mounting points from the old drive to the new one so the new drive is loose
Everyones missing a point here This is a small form factor unit. A standard motherboard will not fit. It has to be the correct HP one to fit the case. I've seen several of these with motherboard failures recently. Every time I've rebuilt the machine into a standard m-ATX case using the existing CPU memory and drives. Works out cheaper than a new HP motherboard. However my laptop repairer is insistent that the faults on these are consistently due to bad capacitors and can be repaired SO two choices: total rebuild, or find someone who can solder
Thanks for the feedback Andrew, good to know it worked This machine is actually an ECS Uniwill U51IL1 see http://www.uktsupport.co.uk/advent/laptop/5711.htm we've been down this road with clones of this model before: minimal support on the Tecb Guys site, not listed at all on the main ECS site or the Uniwill site - and no reference of the card on Lite-On's site Gateway also sold this model in the past, but you need their matching model number to be able to find the correct driver downloads (which I don't have) At present that file on Badongo seems to be the ONLY findable driver for the wireless card for this machine
are you trying to start the computer with a floppy /cd / USB disk in or attache? if you are., remove it and try again
forget about e-mailing computer support companies PHONE them. Thats why they run CALL centres Phone calls they can handle immediately paperwork letters and e-mails they can't
presumably you are trying to access it via Facbook or Twitter? try updating/installinf the latest versions of Java and Adobe Flash word of warning: Zynga would to indulge in shady marketing practices - see http://en.wikipedia.org/wiki/Zynga Also EVERY machine I have ever seen which was used for online poker games was riddled with viruses. Maybe poker players ignore basic security. Maybe something more insidious is in place?
this is claimed to be the correct file http://www.badongo.com/cfile/9754059 However its on an anonymous filesharing site and should be treated as suspect until you've screened it with AV software According to UKTSupport the card is a Lite-Om WN6302L
theres a lot of public misunderstanding over just how useful these G3 internet dongles are. They're designed for mobile businessmen to use while on the move, not for joe public to use as a landline replacement as a rule you only get a decent signal in town/city centre areas (even then patchy) or else on the motorway corridors. Even then you often only get a useable signal outdoors. As a landline replacement, forget it - unless you happen to be lucky in where you live. You appear not to be lucky.
taking the part number from that last hit, and googling with that gives this thread with a number if suggestions for people who can fix the board http://www.howtomendit.com/answers.php?id=140844
RE: Laptop intermittently switches off Vaio TX1
thanks for the feedback, its always good to hear the end result
this looks like it expensive though, probably cheaper to repair it http://www.ipc-computer.de/it-pi-n-Powerboard_fuer_Medion_MD_96327-pId-2099285.html
RE: the colour of the screen has changed completely to bright red - difficult to even read
try reseating the cable that connect monitor to computer
RE: Windows will not work at all so have come across something called
go to www.pciq.com and place a job request Someone will be in touch to discuss it We don't give prices on the open forum
RE: Laptop intermittently switches off Vaio TX1
thanks for the input Derek, but please don't assume that because one Vaio has a specific fault that the same symptoms on another machine mean the same cause It COULD be due to overheating, but it could equally be an electrical problem Without stripping the machine down its hard to know
promotional message for whom? what e-mail provider? how are you sending the e-mails? what e-mail software are you using? We are not mind readers and without full details we cannot give relevant advice or help
a laptop engineer with a steady soldering hand should be able to replace the damaged port. The parts are cheap, though there would be a couple of hours labour time as it would involve a total strip down of the machine
hang on ... some laptop adaptors are dual input voltage, some are not. You need to read the specification plate on yours to see what it says For instance I have an Acer charger in front of me as I type this which clearly says "input voltage 100-240V" However I have seen others which specifically say 220-240V ONLY You need to check what you have and decide for yourself. We cannot advice without seeing the charger
read this http://uk.answers.yahoo.com/question/index?qid=20090703132111AAl2EuL
userinit.exe and/or explorer.exe have been hacked Richard's correct: time to get help
you can't update the USB drivers if it still gives the error with all USB devices unplugged it suggests a faulty USB port Inspect them visually. Do any look broken, or is anything jammed in any of them? I would suspect maybe that there is an electrical short in one of them There IS a chance that its a software issue, it could just be worth booting into safe mode (if it will let you ) and running system restore back to a date before it went wrong
RE: fujitsu siemen amilo pa2548 display does not work at all. system does not boot.
then my best guess is either a motherboard failure or a problem with the keyboard best to get someone to look at it and decide if its fixable
Basically, McAffee did not work You could try installing one of the specialist malware removal tools, but from the sound of it this has gone too far for you to try a bit of do-it-yourself The symptoms you describe sound very simila to a machine I had last week, which had downloaded a series of trojans via Limewire shared audio tracks. That had something on it which disabled EVERY windows service (bar four) from running. Even restoring the registry failed. After a days work on it I gave up, got the data off (by slaving the drive to another machine) and then wiped it and restarted. As I coped the data back the virii were screened out one by one I think you have something similar - time to call in help. I don't think you'll clear it yourself
Two options 1) use the factory reset option to restore the machine to "out of the box" condition 2) request a visit for someone to come and sort the mess out for you. That would involve istalling windows again, and installing the correct drivers and applications for your model of machine. That is assuming their ARE drivers available
the "BIOS update" comment is a standard response. If there is an update on the PB website then try it, but otherwise look elsewhere for the fault You've not given details of the actual error, without them its hard to offer advice, but you could be faced with a virus, corrupt software, a driver problem or a hardware fault As the machine boots up tap the F8 key until you get a menu, then select the option which reads something like "do not reboot on system failure" When you get the system failure make a note of the error message and post it here We especially need anything which read "STOP 0x000000AA" and the text immediately after
an line translation engine read this into: Hello people. Maybe somebody can say to me like me mine recovery cd or dvd data again on my Vista Home premium bekomme.habe tries, but he accepts the data no more, in spite of merere tries he breaks off the process" Sounds to me like the recovery partition is damaged and wont reload, in which case a Windows DVD is required. However without more details I for one am not prepared to speculate further
RE: fujitsu siemen amilo pa2548 display does not work at all. system does not boot.
have you split liquid on the keyboard?
what happens when you try using it? Please explain with details please Have you spoken to 3 support? What did they say?
Maureen You have given us so little detail that it is impossible to offer useful advice Unless you can explain what you mean by "upgrading" and explain in DETAIL just what the machine currently does when it starts up, I think your best bet is to request a callout. It costs money, but it should be possible to resolve your problem
one way to sometimes fix these line faults is to firmly squeeze the top and bottom of the screen together where the faults appear You have to push hard, but not so hard as to break it - and it often does not work These faults are normally seen on new machines and are manufacturing defects due to poor electrical contact. They usually only appear in older screens that have been knocked around. If the screen is still under warranty, use it. Call the supplier ASAP
RE: deleted a file that helps to connect to the internet
does Internet Explorer work on the Acer if you connect to an internet connection via ethernet or ADSL? It could be a problem with the browser - not with the dongles Will Internet Explorer start in its "Safe" mode?
you speak to the manufacturers support line NOW while the machine is still in warranty You tell then it keeps switching off. You don't explain any more than that. Don't mention the dongle as that may be nothing to do with it. A fault is a fault, and the sooner you get the warranty team involved the better A couple of further points 1) they will almost certainly request that you restore the machine to factory settings before agreeing any repair. This is to eliminate any software causes. Therefore its important you copy any important data (photos, letters etc) to an external drive or CD or DVD NOW, before its too late 2) I reckon theres a good chance this is going to need a new motherboard - in which case it will have to go to Germany for repair. You'll be without it for 1-2 weeks But the important thing is to speak to them now - if you wait any longer its too late to claim on the warranty
RE: Cannot power up Compaq Evo n1015v (Birmingham, W.Mids.)
to request a callout please use the "get support" links on the website homepage at http://www.pciq.com/ thanks
very difficult to answer that, but I would suspect that either the USB ports or controller on the laptop is faulty, or else the dongle is faulty. It SOUNDS like a voltage stability issue, but its hard to be sure with the details you've given. Whatever the cause, its not related to the earlier questions
I see this identical question has been crossposted to at least three other forums with at least two other user names! In a case like this I would suggest your best initial bet is to contact Tournament games and ask them whats happening. If they have disabled your account, then THEY are the only ones who can resolve the problem. Are you trying to run the game within internet explorer or are you using their downloaded game player software?
I missed that point about the two other machines - overlooked it trying to pore through the detail
I'll repeat what I said earlier I believe the problem is between the router and the TalkTalk network Possibly a stale ADSL session, more likely a faulty router Turn the router off for an hour and unplug it from the phone socket. After an hour the exchange should reset the line. Plug it all back in and try again. If that fails I believe you need a new router
RE: Desperate help needed with Acer!!
try to avoid telling them it was dropped: most warranties exclude accidental damage. Just say its not working and try to avoid any explanation - its simply "not working" If you can't get away with that, consider a claim on your house contents insurance
RE: Desperate help needed with Acer!!
re " I think we can infer the answer to Jon's question" I was sure it it was probably a hard drive problem, but was considering it might just be something thats come loose inside. When you drop something like this theres always a chance of internal damage . For instance I dropped one of my HTC phones and now that wont work - and that has SSIDs inside
RE: Desperate help needed with Acer!!
does't need a genius to say that if you dropped it when the machine was running then the most likely problem is a failed hard drive. Does yours have a "real" drive or an SSID drive?
what did you do to lose the sound? what does device manager show you? What is the recent history of the machine - have you uninstalled / reinstalled anything? Are the speakers plugged in corretly? Has the speaker power supply failed?
Chris - this was one of several repeat posts We dealt with this problem on her first post
the registry hack can be achieved with by a downloadable fix from Microsoft - and is dealt with in the earlier thread that Alan linked to Please read that thread
The Nero uninstallation problem is the upper/lowers filter problem dealt with by the Microsoft fix in (4) in my first post
sorry, nothing to do with us we have no affiliation with PCWorld or Packard Bell. There should have been a redemption certificate and instruction form with the PC. if there wasn't then you need to go back to the shop and complain I think you'l actually find that in you case the machine you purchased was probably old stock and was made before the upgrade deal became available. If I'm right then the store is guilty of mis-selling
when Chrome IS installed, does Internet Explorer work OK then?
I can't make it load either - but I'm not getting a 404 error, which to me suggests the site is working but just very very slow. Probably overloaded by demand As Alan says, complain to Acer- but do it by phone. Don't bother with e-mail
and just remember - if its under warranty - use it! The sooner you call the suppliers support line the quicker you'll resolve it - if it is faulty
has it been dropped? are the hinges twisted / out of alignment?
for the record Spec of this machine as listed by UKTSupport http://www.uktsupport.co.uk/advent/laptop/7078.htm Min specs for the game http://www.thesims3.com/game/systemreq
I assume this is the same Advent 7078 as was asked about by Susan in a thread called "networking help! According to UKTSupport the spec of this machine is CPU Intel Pentium M 725 1.60GHz Memory 512MB 200pin DDR-333 Sound Card Realtek AC'97 Video Card Intel 82852/85855 GMGME (upto 64MB) The miniumum specs for playing Sims3 (according to the Sims3 fansite) are FOR WINDOWS XP 2.0 GHz P4 processor or equivalent 1 GB RAM 128 MB Video Card with support for Pixel Shader 2.0 The latest version of DirectX 9.0c Microsoft Windows XP Service Pack 2 also For computers using built-in graphics chipsets under Windows, the game requires at least: Intel Integrated Chipset, GMA 3-Series or above 2.6 GHz Pentium D CPU, or 1.8 GHz Core 2 Duo, or equivalent 0.5 GB additional RAM In other words not a hope of playing this game on this machine. Even if it were possible to fit new graphics to this machine (its not) the rest of the spec would let it down - especially the Pentium M processor This machine is a travelling salesman's briefcase toy. Its not a games machine. In this case there is the added problem in that windows has been reinstalled from a CD, but no drivers have been installed afterwards, and judging from some of the comments above there seems to be a gross misunderstanding of how to do this The best solution is going to be to use the factory reset option to set the machine up how its supposed to be - complete with drivers. Its almost certainly a key combination at startup to restore from a hidden hard drive image, however I don't know the combination on this one - the documentation which came with the machine should say how it works
I strongly suggest you call them. Most computer support centres are so overworked that e-mails tend to get left to the back of the queue, while phone calls are handled more promptly
if you are running Windows XP then assume virus,..
the "disk 1" is probably the first of a series of driver diak floppy imaages: you probably took out a hardware driver when you clicked "remove" and now its trying to reinstall the drivers, More to the point, if the software is giving you warnings about trojans and viruses then 1) you are infected and need help or 2) you have fake antivirus malware running on the machine - in which case you still need help dont mess around fixing this yourself - you cannot and will not Get professional help
1) what is the graphics card 2) are you running 32-bit or 64-bit windows? I've had some very interesting discussions with the Sims 3 support team over what they say will work and what wont From their view, 64-bit won't, and nor will some of the newer graphics cards
" it shows the router but says connected with limited access " In Vista/Win7 that usually means a problem with the router. Computer is talking to the router, but the router is not talking to the internet Maybe a failing/faulty router, maybe a configuration problem, maybe TalkTalk have not enabled ADSL on the phone line
apparently thats an authentication problem Are you using Firefox as your browser? What happens if you use Internet Explorer? theres a Mozilla support thread dedicated to it here http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=206708&forumId=1 If you have no problems with other sites then the problem is with 3.
RE: leftside of keyboard not working
second hit on Google gives this http://www.laptop-keyboards.co.uk/acer-aspire-5315-laptop-keyboard-p-295.html I don't know the company so caveat emptor applies
RE: Used computer part required: London Taxi Company
I'm not in your area so am not in a position to advise on source However there is one thing I have found with computers and business: buying second hand is a waste of money Second-hand kit is (in the main) by its very nature unreliable, and reliability is essential to any successful business. For instance, what are you going to do if the second-hand drive on your computer fails, taking all your customer data or accounts with it? You also need to look at what you want to do with the computers - what software do you want to run on it? How do you know the second-hand stuff will run what you need? Sorry, but computers are one area you should not scrimp on (especially as new PCs are probably at the cheapest they've ever been - and second hand stuff is often horribly overpriced in comparison) My best advice is to get professional support from someone who specialises in small business. That way when the inevitable crash happens there will be someone on call to come and help Don't try to do it yourself
RE: Fujitsu Siemens Amilo li1705 Freezing when Moved
I've got one in at the moment thats doing this, and my laptop repairer reckons the graphics chip (Nvidia on this one) has come loose. He reckons running the board through a reflow oven to repair the solder contacts will - probably - repair it. We're waiting to see if the customer wants to go ahead as it'll cost us £60 to run through the oven, whether it fixes it or not - and if it goes wrong the m/b will be toast However he says its a good bet - it worked on the last three he did
get someone to look at it - sounds like a drive problem Silly question - but are you sure there is no extended warranty on it? Some PCWorld stores have a habit of signing you up for a direct debit warranty without you realising they're doing it...
one thing I did miss some variants of the WinAntivirus malware disable optical drive access, though I've not seen one doing that for some months
Possibilities are 1) the drive has died 2) an internal lead has fallen off the drive 3) the motherboard IDE controller has failed 4) software corruption has messed the system registry and prevented the drive from being detected Try this fix from Microsoft http://support.microsoft.com/kb/314060 You will probably have to reinstall any CD/DVD burning or playback software afterwards
I got a script error posting that last reply. Is there any way this thread could be hacked with a viral payload? In the meantime please dont post again on this thread
flashing cursor tends to suggest a boot device problem remove any CDs, floppies or USB drives (including external hard drives) check the boot sequence in BIOS - or alternatively at startup press the required key to get the boot device (BBS) menu (select the hard drive) If that gets you nowhere then you probably have a corrupted boot sector on the hard drive, or maybe a dead hard drive. However don't take that as definitive as other hardware faults could also cause this Probably time to get professional help How long ago did you buy it? Your post is unclear
if you have a question please post it Or if you are just spamming would you like us to refer your post to plusnet?
that link I gave got messed by the software, but its the Packard-Bell "Vegas 2" board Clearly says System Memory Four 240-pin DDR2 SDRAM DIMM slots. They've not used the same model number twice have they? DDR2 533 / DDR2 667. Support for up to 4 GB system memory. Non-ECC RAM (ECC memory will run in non-ECC mode).
as we don't know what memory you have fitted at the moment we cannot give you an answer However this appears to be the motherboard fitted to this model http://support.packardbell.com/uk/item/index.php?i=spec_motherboard_vegas2&ppn=PT.U170X.006 Have a look and compare it to what is inside your machine All the info you need is there Note the board takes DDR2 not DDR3
there will be a collection of small slots on the front or side of the chassis. It goes in one of those Just which one I cant tell you as I dont have one of these, and I cannot find a manual to download. You'll have to look at the slots and see what fits Every Acer I've ever seen has come with a fold-out guide showing the basic layout of the machine. Did this not have one? PS when you reply again please keep to the same thread - don't create another new one. Its makes a discussion easier to understand
RE: SKYPE 4.1 downloaded onto a Sony VAIO with 'motion eye'
tried checking the Sony website for updated drivers?
sorry, just reread your post Memory sticks and USB memory pen drives are two different things. Which do you have? A memory stick does NOT fit into a USB socket - it uses the correct card reader socket
from the acer website for this model 5-in-1 card reader supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick® (MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD) So it can take memory sticks Whether it will take a specific make or model of memory stick will depend on compatibility: in the past SanDisk products tended to have a few issues that way
RE: Power switching off before Windows loads
strangely enough I've just been asked to look at a Compaq desktop machine which is doing the same - customer installed Win7, following which machine crashes continuously, either with a black screen or freezes When I get more info I'll post again
RE: Power switching off before Windows loads
the motherboard could have developed a fault - maybe a bad solder joint, or possibly a bad capacitor (or capacitors). A visual inspection will sometimes show up leaking/blown caps, but not always It could also be almost any component in the machine if something has developed a fault and is shorting to earth: try unplugging all drives / expansion cards and booting the machine, adding things one at a time until it starts crashing again
"asking for directx 7.0" - but he has DX9 installed Sounds to me like he's trying to install Windows 9X drivers on a Win 2K/XP or later machine Doesn't resolve the initial problem though
RE: help please quickly!!!!!!!!!!!!!!!!!!!
are you actually talking about an Apple Mac computer or something smaller like an iPod or iPhone? It would help if you told us what model of machine, which operating system, and as Richard requested, the actual software involved
In device manager, check the device properties for the drive, and select the "driver" tab Is the "driver rollback" button available? If it is then try it, If not then try a system restore back to before it went wrong If that gets you nowhere I'd be inclined to think the drive has developed a fault - can you try it in another computer to prove this? Do you have a bootable CD disk (like an old windows setup disk). Will the machine boot of this if the disk is in the drive?
IS this the fix you tried? http://support.microsoft.com/kb/314060 If not, try it Have you installed any CD/DVD burning or ripping software recently? Or maybe uninstalled any?
what videophone program are you using? have you run throghh its setup wizard, checking the sound volume levels? what do you have set as the sound output device? have you checked the system volume/sound controls? what are the listed sound input/output devices there?
just shows how experiences differ and you can't take one persons view as definitive - all my experiences with Edimax have been good, but Alan clearly has other ideas. Anyone else care to comment?
more details please what brand/mode of PC what operating system what sound card what drivers are you trying to install? Sounds like you are trying to install drivers which are out of date, or for the wrong operating system Can you tell us what happened to make this go wrong? Whatwas the sequence of events leading up t the problem?
RE: Wirelsss printer network problem
also guessing here but it could be down to networking protocols - the early home hubs were WEP, "shared" and if you set the client to WEP, "open" funny things could happen Just wondering if thats the case here If the home hub is a Mk1 (flat) or Mk1.5 (flat with round corners) I'd change the default WEP to WPA- tends to give better connections If the home hub is a 2.5 (the one with the bent/curved body) I'd try disabling the 802.11N and just use 802.11G/WPA Nearly all the wireless printers I've seen have been temperamental using WEP or "N"
RE: Wirelsss printer network problem
just had time to go back and find the web page I was looking for http://www.wallaceit.co.uk/Hardware/BT-Home-Hub---Use-it-as-a-print-server---Windows-XP-guide/80/article.aspx Its a step-by-step of how to use a home hub as a print server However note this comment: "We've received mixed feedback from visitors about using the BT Home Hub as a print server. It works great for some and then also others report that it only prints once until the printer is unplugged and then reconnected to the hub. We believe this problem is main found where the printer required bi-directional communication (i.e. printer status etc) and the BT Home Hub doesn't seem to handle it well. If you are able to turn printer status checks etc off, it may be worth trying that"
another version of the same fix is here (scroll down to number 5) http://www.microsoft.com/windows/ie/community/columns/oetopten.mspx
assumin you've made no changes to the security settings in OE, I sugget you work through this step-by-step guide http://email.about.com/od/outlooktips/qt/et_fix_links.htm
OK, as usual we need more info 1) what e-mail software are you using? 2) what antivirus / security software are you using? 3) have you updated or changed either recently? 4) what happens when you click on a link? Anything at all? Any security warnings? 5) can you open the links by double clicking them? 6) are you sure these links are valid? Are the mails coming from someone you know? A common way to snare a computer is with an infected e-mail link - which may not appear to run/open/ Or maybe your AV software is blocking the link?
RE: Wirelsss printer network problem
Alan asks a very important question Is the printer wireless, or is it a normal printer connected to the Home Hub via a USB lead? getting a printer to work off a HomeHub with a cable is very hit an miss and usually does exactly as you describe: there is an error in the way the hub (especially the earlier Mk1/Mk1.5 variants handle printers)
One comment I would make is don't get another Huawei unit. Their kit seems not to last, and there are severe question marks over the vulnerability of their networking products to deliberate back door hacks (Huawei management seem very close to the Chinese equivalent of the KGB) Regarding the Edimax unit you suggest, Edimax are very much a "budget" brand, but all the gear I've ever bought from them has worked "out of the box" with no problems or surprises. However I don't know this specific item Another possible one to look at is the Netgear MBR624GU. Check to see whether either has any compatibility issues with your specific 3G dongles - support may not be universal on all models
RE: ACER Aspire 5738 Laptop Screen Orientation
we need a faq - or a better search engine I answered an almost identical problem last night https://secure.pciq.com/sp_profile/forum/software_related_issues/view_topic.asp?topicid=6690
RE: no audio output device is intalled
are they any any "unknown" items in device manager? have to checked the BIOS t see if its disabled there?
try pressing teh crtl+alt+one of the arrows keys at the same time
RE: Toshiba Laptop Upgrades, to Win 7 64bit and 4Gb RAM
ooooops http://forums.techarena.in/motherboard-processor-ram/1175521.htm
I presume that is the number stamped on the PCB? What is the model number of the laptop? Does it have any other markings - Medion assemble kits supplied by anonymous Chinese manufacturers. To try and ID the part we would need more details of the machine it came from
RE: Toshiba Laptop Upgrades, to Win 7 64bit and 4Gb RAM
forget that last post take a look at this thread, especially post #15 by Nerokewl Does that help?
RE: Toshiba Laptop Upgrades, to Win 7 64bit and 4Gb RAM
If you've got a graphics card that uses system RAM it could easily use that much What graphics card/chip does the system have?
I hate to be smart after the fact, but I was convinced by his symptoms that system restore would not fix the problem. Its why I didn't mention it in my original post - I thought it may make things worse
from what I understand of what you have said it would appear that you have some kind of virus or other malware on your machine based on your postings so far I think that if we try to give you instructions we are going to hit a language barrier therefore I suggest the following two options 1) you back up your data in safe mode to an external drive, restore the machine to factory settings, intall security software, and then restore the data 2) request paid support from a PCIQ professional to get you out of this mess
well, I for one am not going to try to suggest whats is wrong because I can't make sense of what you are saying Please repost is a less agitated manner explaining just what is happening with your machine How long has it been doing it? what was the last thing you were doing with it before it went wrong?
found that this Taiwanese university site has a repository of the old ESS sound drivers http://ftp.tcrc.edu.tw/link/hardware/multimedia/ESSTech/
just a postscript - most versions of windows will have default drivers which work with this anyway This board (actually it sounds more like a laptop) should work without any additional downloads The WDM ES1869 drivers in windows aren't brilliant, but they do work
all the information you need to find the drivers is in what you have poste Its an Intel LX chipset, with an ESS ES1869 sound card and ATI RageII graphics The actual drivers you need depend on the operating system, but the ATI and Intel ones will be on the respective websites The ES1869 you will have to Google for as ESS n longer exist This is almost identical to the machine you asked about last week
personally it sounds to me like a faulty motherboard and that long posting above would tend to suggest that as well I dont know who made that posting, but I would think your best initial course is to speak to F-S and see if an extended warranty is in place for this model If they accept theres a problem, they should fit it
Paula PCIQ have many agents living in the Wigan area, all of them should be easily capable of transferring the data Use the support request form at www.pciq.com to ask for one of them to contact you.
RE: My parents PC randomly shuts down and it is also extremely sluggish when in use.
I don't think the CPU or RAM is your problem. Thats a Socket 939 board so it will have a reasonably quick (for its time) Athlon64 and 1GB of memory is enough. Theres two areas of concern 1) theres a good bet that there is a viral problem you've not cleared out. Just using a new profile wotn fix that 2) I'd suspect those two 40GB hard drives. Both must be aging now, and how full is the c: drive? If its over 70% full it would slow the system down. Also does windows management show any diskread errors? Right click my computer > manage > system tools > event viewer and then check "application" and "system" for any errors Actually as a postscript - you won't be able to get a replacement CPU for that board - AMD don't make socket 939 CPUs any more. Also DDR memory is old hat and costs a fortune. To upgrade you'd have to get a new motherboard, new RAM and CPU, an you'd probably find there wont be enough IDE headers to run those two 40GB hard drives Only upgrade which would make sense would be a replacement large hard drive - with a clean installation of windows (dont simply clone the existing intall) That machine wil never be quick by current standards, but it should certainly be easily capable of what your parents need
its broken theres a sensor which detects when a disk is removed/inserted and then sets the drive to scan the disk that sensor is faulty new drive required
this is a 10" netbook based on an ECS G10IL PC Pro reviewed it in October 2008, so unless you got a very early one it will be less than a year odl and still under warranty You need to use that warranty and make clear to the Tech Guys that its broken due to mechanical failure - not due to accidental damage or misuse (which won't cover the warranty) If the Tech Guys won't accept that you could be in a problem. ECS tend to be a bit tight over spares availability and this machine is too new for any parts to have got into the second hand market
how old is the machine? Batteries decline with age. And "age" can be a remarkably short time - some of the Chinese battery manufacturers only warrant them for six months Typically I wouldn't expect ultra-long life from an Acer - they are very much built to a budget price level. However 30 mins or so is pretty short - unless it a couple of years or so old Also battery charge can be rapidly reduced if you are doing something which takes a lot of power e.g, watching a DVD, using the wireless connection, doing a lot of writes to the hard drive
wont just be an ECS/Uniwill board, the entire chassis / case will come from there as well When most other resellers use an ECS design they leave some clue to the origin in the way of the original model number on a label - often the same one as shows the voltage rating etc Maybe Fujitsu didn't follow that pattern
symptoms are suggestive of a failed motherboard or failed PSU, though it really needs inspection to confirm either could equally be a problem with the graphics card or one of several other problems
Here's a link to a Chinese electronics company who claim to be able to source these motherboards I've never dealt with them, so buyer beware! http://www.alibaba.com/product-gs/224953845/Fujitsu_Simens_Laptop_Motherboard_Laptop_mainboard.html
one website I found reckons that is based on a chassis from Uniwill/ECS so I doubt if it can be regarded as a long-term purchase. However it didn't identify the exact model. If we could ID it it may be possible to find a replacement motherboard (e.g. from an Advent as many of those are Uniwill machines) Is there a second model number under the machine - just five or six numbers/letters something like I123IL ??
those keyboard ZIF ribbon sockets can be pretty fiddly to get a connection with sometimes
RE: Access internet through RJ-11 port from laptop
if you have an internal modem in your computer, then yes you can dial into the internet using it - as long as you have a valid dialup internet account. Thats how we used to do it before ADSL became available However given that nearly all websites are now buit assuming that broadband use in near-universal, then its going to be slow
RE: External Hard Drive Not Showing
so either the drive has failed or the partition has been lost If there is no data on the drive that you need to recover, try using "disk management" to repartition it. If that fails then chuck it away
RE: External Hard Drive Not Showing
hold on,lets not overload Albert. Lets see what he comes back with before offering any more advice I personally think the drive is dead - I've seen quite a few Freecom externals where the embedded drive has died, but the circuitry in the caddy is still working. Hence the caddy detects as a USB device, but the actual embedded drive itself is not seen as a drive. As far as I can tell Freecom buy in third party drives (all the ones I've taken apart have used Maxtors) and they appear to not be too reliable. I didn't want to go into too much detail until he replied to my first question. My guess is that the drive will not appear in "disk management", or if it does, then it won't be possible to format it. If so either way, the embedded drive would have failed I've ripped several failed Freecon externals apart in the past in an attempt at getting at the data, and in every case its been the embedded drive thats failed, not the caddy circuitry
RE: External Hard Drive Not Showing
click "start" > right click "computer" > select "windows management" > select "disk management" Is the disk there? What does it tell you about its state and partitions?
RE: 3 Dongle Connection Problems
how old is the dongle and what operating system is the desktop running? does it work OK attached to the laptop when in the same room as the desktop? Do you know what the USB controller chipset on the desktop is? It could be a need for an updated USB driver As for the power charger, what brand and model is it? Also what is the output voltage and max current rating?
don't think theres much we cn do to help you here: that sounds like a hardware fault of some kinds You've a number of choices really, depending on whether its in warranty or not I it is, thens peak to the shop's warranty support team, or speak to Acer, If its note, then again try Acer or check on the web for anyone offering to repair these (there seems to be not many) or place a request on the PCIQ databse Personally I've not had the need to check the spares availability of these, but I suspect they'll be hard to get and expensive. Anyone else actually know for sure?
RE: I need help with a motherboard
just to confuse things I've now discovered that NEC made sound cards called ES18695 Its ancient and I can't find a support page for it However my guess would be its a card from an NEC (or Packard Bell) machine which uses an ESS ES1869 chip
"advent 7077 beeps twice then shuts down" Its actually a rebranded ECS G733G And my only other comment is "yes, they do that"
RE: I need help with a motherboard
OK, tough request 1) this is an ancient Pentium II board so probably is not worth messing with. You cannot run a modern operating system on it 2) NTB does not appear as a motherboard manufacturer in any database I have access to, including TH99 (which you would expect to have it considering the age 3) Motherboard chipset - there is nothing there to go on, except its a PII board, so it will PROBABLY have an Intel chipset from one of the LX/ZX/BX options 4) Sound is easier - its an Ess1869 sound chip. Windows 9X had a built in WDM driver for these - but it performed badly. Better to put the proper ESS driver in. Unfortunately ESS themselves went under as a company years ao, so you'll have to try and find it on a driver site somewhere 5)Video is ATi 3D Rage II. Get it from the "legacy" section of the ATi website. Most operating systems will have a default driver for this anyway (but without DVD acceleration 6) Manual. No chance The big question is, why bother? This is a piece of ancient junk
RE: Can a non wifi printer be converted to wifi
the truth is your questions are unanswerable by us anyway and they fall into a broad spectrum of vague unspecific questions we frequently see from overseas sources Specifically The printer. You CAN get wireless print servers, but they are finicky to set up and often cost more than a new printer. There are many variables involved -not least the make / model of the printer, whether the installed printer drivers are capable of networking (many are not) and the operating system on your machine. If you gave us the info we'd have to try and check the printer suitability and then try to recommend a suitable print server - which may not be available in Serbia. And even then its hit and miss whether it would work. I've had more failure than success setting up wireless print servers Blue Tooth headset. There are so many compatibility issues with bluetooth that I for one would not even attempt to answer this question. Ask a manufacturer and see what they say VOIP Phone. No they are not. A lot are Skype only, some are SIP only. Others are tied to specific proprietary protocols. Ask the recommendation of the VOIP company you intend to use
RE: My parents PC randomly shuts down and it is also extremely sluggish when in use.
while you are on the subject of "general tidy up" use CCleaner http://www.ccleaner.com/download AND ATF Cleaner http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25 to clear out all the temp and temp internet files Use ATF Cleaner first as its quicker to run. Each program only cleans the specific profile its run under, so you need to run them sequentially in each profle. Use both programs as they both act is parts of the system that the other misses CCleaner also has a registry cleanup facility that helps a lot as well
RE: My parents PC randomly shuts down and it is also extremely sluggish when in use.
if you run option 2 in the HijackThis menu you end up with a list with tickable items Tick the ones you want removing, run the "fix" tool and it will knock them out of the registry.
at face value sounds like a read error on the CD drive. However could easily be soemthing else Is the drive dodgy or the disk scratched? At what stage does the error appear? Are you able to format the hard drive? It would help if you could give us some idea of the problems which make you want to fix the machine - those problems may be the cause of your errors
no went wrong again The forum software is transliterating the address Instead, go to http://uk.msi.com/ Top right hand corner has a search box, type ms-6777 in there and you'll find the right board
sorry, that link seems to have become misformatted http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=547
PS basically its an nForce2 chipset in that one, using the onboard graphics and sound Modem should be Conexant - windows has a default driver for that which works OK One word of warning - that came with an 80GB Seagate Barracuda. I acquired quite a few of those from Time after they went bust - and they have a habit of failing after 2-3 years. Time purchased them at a discount because they let Seagate skip the final QC/QA checks on them, so a fair proportion of them were "bad". Don't trust it after four years
The motherboard is an MSI MS-6777 Identified on the MSI site as K7N2GM-L Also known as a "Crush 18T" Specs and drivers are at http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=547
RE: Fujitsu Siemens Amilo li1705 Freezing when Moved
I still think its a faulty/loose/snagged screen cable causing an earth fault
Thats really an ECS 331 PCHub in Singapore have SOME of the panels - see http://www.pchub.com/uph/model/0--13199-2/331-Series-parts.html Which panels do you actually need - you'll almost certainly have to find them individually. Breakers tend to send them singly, not as a complete chassis kit
RE: My parents PC randomly shuts down and it is also extremely sluggish when in use.
just to follow up on another point - I also today got a warning from AVG about a trojan in the Malwarebytes scanner. The file it actually warned about was one I'd had on a CD for a couple of weeks, and this is the first time its been flagged. I'm sure its a false positive, possibly based on the way the Malwarebytes product cleans
RE: My parents PC randomly shuts down and it is also extremely sluggish when in use.
I wouldn't bother with Adaware Spybot is OK to use to scan with, but dont bother with the TeaTimer function, and don't use the "innoculate" feature - it causes havoc with machines running Internet Explorer 8 Its OK to use it for a one-off scan to remove any malware - it still has one of the most effective scanning engines around
RE: new laptop need help to set up to internet and to use wireless
" I'm not sure if protocol permits us to advertise our services directly on this forum" No - it does not allow
OK, the reason I said what I said - i.e. he needs more RAM, is that you rarely see an XP machine with this message if it has 512MB or more of RAM. I've never seen it on a Vista machine Given that the machine is probably therefore running XP and has less than 512MB (probably only 256MB less shared graphics) a RAM upgrade is the best way to resolve this, it will also give an appreciable speed upgrade to the machine. Simply upping the swap file size may reduce the frequency of the error, but not stop it altogether, and them machine will still be slow. In fact increasing the MINIMUM size of the swap file will actually reduce the overall performance of the machine as all data will be forced into the swapfile
Virgin are correct You need to install more RAM (random access memory) in the machine Just what type, or how to do it, we cannot say without knowing more about make and model of machine, and your version of windows
RE: new laptop need help to set up to internet and to use wireless
have you checked the instructions supplied by your internet provider with the router? Most supply instruction sheets which give step-bt-step walkthroughs
With Vista, and IF the system restore uses the Microsoft imaging tools, then you get into it through F8 and selecting "repair my computer" It all depends on which system the manufacturer chose
RE: My parents PC randomly shuts down and it is also extremely sluggish when in use.
I've now had a chance to go through this in more detail In addition to the points already made, the following are non-essential and could usefully be removed from running at startup O4 - HKLM..Run: [Adobe Photo Downloader] "C:Program FilesAdobePhotoshop Album Starter Edition3.0Appsapdproxy.exe" O4 - HKLM..Run: [RemoteControl] "C:Program FilesCyberLinkPowerDVDPDVDServ.exe" O4 - HKLM..Run: [LGODDFU] "C:Program Fileslg_fwupdatefwupdate.exe" blrun O4 - HKLM..Run: [InCD] C:Program FilesNeroNero 7InCDInCD.exe O4 - HKLM..Run: [SecurDisc] C:Program FilesNeroNero 7InCDNBHGui.exe O4 - HKLM..Run: [NvMediaCenter] RUNDLL32.EXE C:WINDOWSsystem32NvMcTray.dll,NvTaskbarInit O4 - Global Startup: Microsoft Office.lnk = C:Program FilesMicrosoft OfficeOffice10OSA.EXE O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O23 - Service: NBService - Nero AG - C:Program FilesNeroNero 7Nero BackItUpNBService.exe O23 - Service: Nero Registry InCD Service (NeroRegInCDSrv) - Unknown owner - C:Program FilesNeroNero 7InCDNBHRegInCDSrv.exe (file missing) O23 - Service: NMIndexingService - Nero AG - C:Program FilesCommon FilesAheadLibNMIndexingService.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:Program FilesCyberLinkShared FilesRichVideo.exe
RE: Fujitsu Siemens Amilo li1705 Freezing when Moved
sounds to me like the cable to the screen is loose/faulty
RE: My parents PC randomly shuts down and it is also extremely sluggish when in use.
by the way - there should not be a problem with three stick of RAM. I'd stick them back in
RE: My parents PC randomly shuts down and it is also extremely sluggish when in use.
if the malwarebytes program will not download cleanly its very likely that you have a trojan /rootkit running on the machine and blocking it There is NOTHING wrong with the file on the website - I download and use it regularly (three times today) It may be worth trying something a little more obscure and adventurous - Scanning with Combofix Read the instructions at http://www.bleepingcomputer.com/combofix/how-to-use-combofix Download the program from http://download.bleepingcomputer.com/sUBs/ComboFix.exe DO NOT DOWNLOAD THE PROGRAM FROM ANY OTHER SOURCE. Google will take you to a fake version of the program
RE: My parents PC randomly shuts down and it is also extremely sluggish when in use.
Davids correct, but a quick check of your list shows two things which will affect the speed of your PC go to add-remove programs and uninstall (1) BT Broadband Desktop Help (you dont need it and its a resource hog) (2) ALOT Toolbar (Spyware) Once you've done that download update and run the Malwarebytes antimalware scanner and remove whatever it finds. I've not seen a machine yet that had ALOT on and DIDN'T have a mass of other spyware http://www.malwarebytes.org/mbam.php
look at this webpage and browse down to "Troubleshooting" http://support.apple.com/kb/HT2801?viewlocale=en_US This forum also has a thread of customers reporting similar problems http://discussions.apple.com/thread.jspa?threadID=880109 Note the comments there about resetting the PMU and PRAM. I suggest you read it and follow the suggestions there There they seem to be suggesting that if resetting makes no change, then the drive is dead
are these new blank disks which you want to record on, disks you have earlier recorded yourself, premanufactured disks (e.e music CDs, film DVDs) or ANY kind of disk?
RE: heya, my cd/dvd drive is not being detected so how do i fix it
by the way, this problem is usually caused by using old out-of-date CD/DVD burning software Also having more than one CD burning program on the machine can do it. Also uninstalling some programs can also cause it
the affected file is specific to your machine, you must not use a copy from another First to understand what you need to do read the webpage I referred to earlier http://support.microsoft.com/kb/307545 If you can understand that, then go to http://www.vistape.net/download.php and download a copy of Winbuilder, and use it to make a VistaPE disk. You will need a Windows Vista installation DVD to be able to do this Once you've made the CD, post again Otherwise its time to pay for help
RE: heya, my cd/dvd drive is not being detected so how do i fix it
1) check all the leads are plugged in 2) if they are , go to this page and follow the instruction on how to use the tool found there http://support.microsoft.com/kb/314060
I think you misunderstand my question You said "when i put a disk into the computer" WHAT disk are you putting in? Or what kind of disk? It wont be a hard drive
RE: My parents PC randomly shuts down and it is also extremely sluggish when in use.
the memory disagnostic tool is at http://oca.microsoft.com/en/windiag.asp Re the software, first thing to try is to download and run HijackThis! and then copy and paste the results of the scan. Should give us an idea of just how much junk (if any) is loading at startup http://free.antivirus.com/hijackthis/
you've got two different sets of symptoms there The missing file is one of the key registry files. you can get this error for several reasons: virus, bad shutdown, failing drive (unlikely), or surprisingly faulty/loose memory (it stops the file from loading) There is a manual way of restoring the file from the recovery console - see http://support.microsoft.com/kb/307545 However you've got another problem as well, which may be indicative of a corrupted drive, or maybe of a misguided attempt at compressing the hard drive. The only way I think you're going to fix that is to start the machine with a bootable CD such as VistaPE and then decompress the boot files in the root of C: While you're booting with the VistaPE disk you can directly access the backup registry files in the snapshots folder without needing to worry about permissions. Once you've done all that, check the memory witht the microsoft memory checker and scan the hard drive for errors this is available from http://oca.microsoft.com/en/windiag.asp
I can't answer your question, but I'm sure those who can will need more information first Please advise the model of your Mac, and the version of MacOS you are running IS your problem with a CD/DVD drive or a floppy drive?
RE: My parents PC randomly shuts down and it is also extremely sluggish when in use.
you don't mention the processor, so difficult to get an idea of what speed you should be getting, but its fair to say that a socket 939 board running DDR wont compete with newer machines could be many thing causing the problem. in particular order virus or other malware failing hard drive faulty memory failing PSU too many programs running at startup My train of thought faced with one of these would be check the memory with the Microsoft memory checking program check the PSU using a testing device use HijackThis! to see whats running at startup followed by a thorough cleanup/disinfection of the machine scan the hard drive for errors using the drive manufacturers software tools Implicit in all this is a need for a fair degee of familiarity with diagnostic techniques - especially with regard to cleaning out the software
RE: My parents PC randomly shuts down and it is also extremely sluggish when in use.
what is the specification of the machine? which windows versiona re you running? what antivirus/security software do you have? how many programs do you have loading at startup? do you use limewire or other filesharing programs?
this seems to be getting more and more confused 1) how do you expect do download the drivers if you have no access to a phone line? How are you making these posts? 2) You don't need the computer to call us. You cnotact us by making a request for professional help on the front page of this forum, and someone comes to you. However they will need to phone you first to make an appointment 3) have you tried reloading it to factory settings as I advised earlier?
I don't understand what you mean Can you be more specific with the detail please?
In theory even reformatting a Dell drive should not take out the recovery partition as its protected in a similar way as Time did theirs using the "SET MAX ADDRESS" ATA command. The hidden partition SHOULD be invisible to any normal formatting activity - but thats not to say the protection actually worked. I'm sure we've all seen a few Dells where the partition has somehow been killed
sounds like its overheating, thought it could be due to any number of hardware faults. if it is overheating, there may be damage to the motherboard time to get professional help
and as a matter of interest - what is the service tag for this machine? You say Dell don't recognise it - where are you looking?
you don't get a recovery disk or driver disk with current Dells because there is a hidden partition on the hard drive which holds a complete recovery image which can be used to restore your machine to factory settings. YOU DO NOT NEED ANY CDs How you get into the recovery partition depends on the model. Its usually a matter of hitting the Alt key, along with one of the Function keys when the "Dell" startup screen comes on. Usually one of Alt+F9, Alt+F10 or Alt+F11 The documentation you got with the machine will tell you just how to use the recovery partition
clicking usually means a failed hard drive however its impossible to diagnose properly through the forum. you need to get someone to look at it
"also says that there is no sevice tag" On a Dell he service tag is on a label on the side of the machine. Its is also held in a fixed string in the BIOS which can be interrogated by the software on the Dell support site. If something is saying "also says that there is no sevice tag" then presumably you are getting it online? If so how? To answer your specific question, yes you can download the drivers on another machine and transfer them, but you need the service tag or serial number to correctly ID the machine However I think the key here though is to tell us the history of this machine: it rather sounds as if someone has reinstalled Windows from a Dell setup CD - which will give a machine without drivers (as in your case). If you still have the original drive fitted it should be possible to instead use the hidden recovery partition to restore the machine to an ex-factory state, with drivers but without your data files As regards your missing files, if the machine has had windows reinstalled then they probably are all gone. However there are special tools to recover lost data However before we go down that route please tell us more about what has happened to this machine
RE: symbols instaed of letters
I presume this is when typing within documents? check which font he is using
this is the kind of question we need a FAQ for
RE: blank monitor when switch on processor
OK, back to the problem Based on the symptoms, a failed graphics chip seems most likely. However given that this machine has onboard graphics, its very possible that this has been caused by a larger motherboard problem. Given that Trevor says the CPU fan is still turning I'd guess that the power supply is - probably - OK. However we don't know that until its tested Now here comes the tricky bit. Normally doing a straight one-for-one motherboard swap does not work too well, for many reasons: incompatible drivers, windows activation problems, HAL issues. All of which needs the windows installation to be rebuilt from scratch The new board may even need a different type of memory, or for older machines you may not be able to get a board which takes your processor. Basically you are looking at major software and hardware surgery to the machine, and unless you know what you are doing yourself its time to call in help
Alan the point I was building up to was that I suspect the router is using WEP not WPA. Thats behind the question I asked Most BT Home Hubs (except the Mk2) are set to WEP by default Orangeboxes are set to use both - but fail so you have to manually fix them to one or the other As a as I can remember the Xbox adaptor is set to look for WPA not WEP, so if you simply plug the WEP key in it fails Total conjecture on my part, and maybe I should have explained in more detail
who is your internet provider? did they supply yo with a wireless router? if so does it have a key marked on it? If so, does it say WEP or WPA?
try downloading it through Internet Explorer instead The AOL browser does not seem to handle activex installers too well
I think you could quite realistically claim "breach on contract" after waiting that time and demand your money back 28 days to repair a new computer is totally unrealistic Reading between the lines I suspect the problem is lack of a spare motherboard. Every one thats made will be going into finished machines and there will be little overproduction to allow for replacements for failures
RE: 2 out of 3 usb ports not working.
glad to have you onboard Suzanne The more people working this forum the merrier (and hopefully better!)
if you have a machine from a large scale manufacturer like Dell or HP you can't as they are all loaded with the same default key - which you can't use to activate a machine If the machine was made by a small-scale builder then you can get at the key. There are several tools to do it, the most common is the Magical Jelly Bean at http://www.magicaljellybean.com/keyfinder/ A word of warning: because of the way in which the key is held in registry as an encoded hash value, sometimes the key recovery tools actually retrieve an invalid key as the same hash can be created by multiple keys. If the wrong one IS found, then it wont work
RE: blank monitor when switch on processor
probably the graphics card given the symptoms Most modern motherboards have onboard graphics which are automatically disabled when you plug a graphics card in. If you have one of those, remove the card and try the onboard instead
RE: blank monitor when switch on processor
I strongly suspect the graphics chip / card is fried Borrow another monitor and try that, and also try your monitor on another PC. That should show whether its the PC or monitor, but my money is on the PC graphics
hard to diagnose remotely could be failed charger, broken power jack, blown motherboard Get someone in to look at it - unless its under warranty
some older laptops wont come out of hibernate properly because the power control drivers were defective If yours does that, pull out the battery and power lead, put them back in and then try restarting
RE: PC when started stays at the Safe Mode screen
I'm interpreting what he said as being the black screen with "safe mode" in each corner By then windows has loaded, but the interface shell has not and a correction "safe modem" should have read "safe mode"...
RE: PC when started stays at the Safe Mode screen
I guess you could also boot to "safe modem command prompt" and launch system restore through manually typing rstrui at the command prompt
RE: PC when started stays at the Safe Mode screen
"it will only go to a black screen Safe Mode screen, " So its getting into windows, but the explorer.exe windows shell is not loading Either explorer.exe is corrupt or there's been an attempt at hijacking the windows shell (possibly stopped by the AV software) When it gets to that black screen it should be possible to hit control-alt-del, get the Task manager up, and then go to "start new process" and run explorer.exe Once that is running, try doing a normal system restore back to before it went wrong. Following which update any antivirus software and do a FULL scan If that does not work its time for manually restoring the registry and manually replacing explorer.exe and userinit.exe I suggest you call in help if it gets to that
RE: I cant connect to my three dongle
well have you run the software setup program on the memory chip on the dongle?
RE: 2 out of 3 usb ports not working.
i'm not sure whether to be pleased or troubled More importantly how does Suzanne feel to be confused with me? Thats got to be worrying....
RE: 2 out of 3 usb ports not working.
that timing sequence is quite weird because I'd typed my post, but not actually posted it When I finally did post, the screen refreshed and my and David's appeared together so theres no way he could have seen my post first
RE: 2 out of 3 usb ports not working.
David did you use my name in error? Or did you manage to reply to my post before I posted it?
RE: 2 out of 3 usb ports not working.
one other thing to try beyond that is to use "usbdeview" to knock out ALL USB devices (including hidden ones). That should force a registry rebuild of any USB hardware If its dead after that then assume the USB controller on the motherboard has blown. Thats not repairable. As to how/why it may have blown, hard to be sure though I've seen several cases where an external USB hub has gone faulty and (presumably) drawn too much current via the USB ports, resulting in the controller chip overheating. Thats total speculation in this case, but if you are using a hub, be wary of it. Does it get hot? usbdeview is at http://www.nirsoft.net/utils/usb_devices_view.html
RE: User Manual for Acer Aspire M7720
All Acer offer for this one is a generic user guide, downloadable from http://global-download.acer.com/GDFiles/Document/Generic%20UG/Generic%20UG_Acer_1.0_A_A.zip?acerid=633801321878487959&Step1=Desktop&Step2=Aspire&Step3=Aspire%20M7720&OS=V10&LC=en&SC=EMEA_27 Don't be surprised: there's no money to be made in computers at the price points Acer sell at, so they'll cut every cost they can Put it into context: at Time Computers we apparently used to make £10 of every Time branded machine we sold, and lost £10 on every Tiny branded one. We tried to make the money on all the extras and warranties. In some cases we made more on a ream of paper sold with a PC than we did the PC
o/s = operating system = version of windows Which model of Lexmark is it? And where did you get the driver software you are using for it When you try printing from Photoshop, what is the name of the printer you are selecting AS LISTED IN THE PRINT DIALOGUE BOX Not what you THINK you are using...
if you want sooner, answer Robin's question and maybe we can help If you don't, then we can't
RE: can i plug in both to a total of 2 gb
what AV/security software do you have? are you running and peer-to-peer crudware like Limewire?
RE: can i plug in both to a total of 2 gb
how much memory do you have in it at the moment? And have you considered other possible causes such as virus, full hard drive, too many startup programs .etc etc etc If its only just started running slowly the cause may well be software rather than lack of memory
unfortunately that idea does not hold water: its the connectivity which is the issue, not the browsability of the internet. Something shuts the connection down, and in the lack better evidence everything points to these possible areas as maybe the cause 1) weak signal from the phone company towers 2) defective dongles 3) power management problems within windows on the USB ports or dongle 4) driver issues However this is nothing more than an educated guess and without more details we're in the dark as to how to fix the problem What is clear is that there is an ongoing problem with these Huawei made dongles, and the more customers complain to their suppliers the greater the chance that maybe Huawei will be forced into fixing them
theres a condensed version at http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html Note the user name will have to include the @btinternet.com, unlike as as stated in the instructions
derr.. just spotted the typo in my answer I MEANT to say what Richard did three mins later... Anyway, I found the alternate Yahoo settings If the BT servers at mail.btinternet.com fail (as they do sometims) you can pick up BT mail via the Yahoo secure servers This gives the details - note the port settings http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-08.html
pop = mail.btinternet.com pop3= mail.btinternet.com there are alterative secure servers in the USA with Yahoo domains, but I can't remember them at present
and just for the record - the version of Easy Media Creator (v7) reported as giving this error is old and support appears to have been withdrawn. There are NO updates for it on the Roxio website
do you have any other Roxio software on the machine? The only reference to this error on the Roxio site refers to another product: Easy Media Creator 7 (see http://kb.roxio.com/search.aspx?URL=/content/EE7000055&PARAMS=set-locale=en) Do you have this already on the computer - or any other CD/DVD burning or authoring sofware? Roxio have a support site at https://selfserve.roxio.com/(S(xstnjo451yufxb55inpvnc45))/Login.aspx where you can ask questions. You'll have to register first Note that there appear to be NO updates for Roxio DVD Copy & Convert on their download site
more I check this the more it appears that you can't (or at least shouldn't) get this error in XP It should be "NTLDR is compressed"... BOOTMGR is present in Vista, not XP If you are getting it in XP then it looks like somehow the machine has been given a Vista bootsector. Has someone been trying to dual-boot the machine between XP and Vista?
I can't find any definitive comments about this in XP, but plenty in Vista such at http://smallvoid.com/article/winnt-bootmgr-missing.html Not sure if the same methods would work in XP, but worth a try
that indicates hard drive corruption could be a physically failed drive, could be due to a virus, could just be due to a bad shutdown caused by a power spike or outage. Could be due to a failed attempt at installing a second operating system on the machine. Microsoft have a page about this error at http://support.microsoft.com/kb/297185 The steps to take are detailed under "Method 1" If the Windows recovery console is not installed on the machine you will need a Windows XP setup CD (NOT a recovery image CD) However a warning Attempting a repair on a drive in this state runs the risk of causing more damage and destroying data. If you have important documents on that machine its important that you get someone to try to extract them from the drive non-destructively first. Finally a personal view (other contributors to the forum I know will disagree). I never trust a drive thats shown this error. In my view its usually the first sign of a pending total failure and the drive should be replaced and/or relegated to non-critical use only. However thats my opinion only and others here have argued emphatically against me in the past.
RE: motherboard crashed quote given approx �200model acer AS5520 TL603G
several things could do that - possibly just a corrupt hard drive (which may or may not be a physical problem) It my well be that the BIOS is passworded out on this machine (maybe someone put a password on it) but as long as thats not stopping the machine booting,the password is irrelevant as you can do most diagnosis without BIOS access You need to get someone to have another look at this. Its possible that simply running chkdsk or booting from a CD and checking for viruses could fix it. Get someone else to look at it. Preferably one of our PCIQ teaam (but then I would say that wouldn't I???)
what error message is shown on the BSOD?
Darren going off-topic here, but the symptoms you describe can also happen if you have SoundBlaster emulation enabled in BIOS. That emulation works in DOS only, and if you have an NT-based operating system it tends to crash if enabled Of course this assumes the board offers that option...some still do, though most dont
RE: when i plug charger in laptop battery light shows,but i cant turn the power on.elonex onet
Luis I see you are based in Cambridge and specialise in laptops That post looks worryingly like a plug for yourself And you do realise this is not a "laptop" but a small ultracheap device with a 7" screen. The cost new would only have been around £130. I really don't think a repair is necessarily the correct way to go
RE: when i plug charger in laptop battery light shows,but i cant turn the power on.elonex onet
rather sounds like a failed motherboard though that would be impossible to confirm without physically checking the machine This can't be very old - is it still under warranty? If so speak to Elonex If its not under warranty its difficult to advise - I for one don't know how easy it will be to get into one of these small machines. If the motherboard has blown I suspect spares may be an issue as well. Machines like this are perceived very much as disposable / non-repairable Your best answer may well be to speak to Elonex If anyone is wondering here is the Elonex page for this model http://www.elonex.com/products/onet.shtm here is a fairly descriptive review http://www.itreviews.co.uk/hardware/h1648.htm
interesting comments on this thread, especially re possible probs with signal strength http://forum.huawei.com/jive4/thread.jspa?threadID=328745&tstart=100&orderStr=9
I wonder if this has anything to do with it The author is talking about an O2 dongle, but the same problem would apply to any others He's written a workround, but my guess is you could achieve the same thing by disabling power management on the USB ports and dongle in device manager http://shaneosullivan.wordpress.com/2008/05/18/temporary-solution-for-using-huawei-modems-in-windows/
Abraham Speak to Lanix They should have the recovery disk you need
I'm assuming like Dave that part of the error message is missing. It looks like a stop0x24 error. Probably will need a hard drive scan from the recovery console (thats why you need the windows CD) However one post I found from a Microsoft MVP suggested this can be caused by a clash between Windows Update and some earlier versions of Norton Antivirus. Is there any Norton software on the machine? As for the BIOS reset, thats probably a red herring here. Its just Microsoft covering all the bases in the recovery method
as it starts up, keep tapping the F8 key You should eventually get a menu Select the option which says "disable restart on system failure" (or similar) and let the machine boot up Let us know what it does. Does it still reboot or does it go to a blue screen? If a blue screen, does it give you a "Stop" error? If it does, please give us the full error message
well, Lanix turns out to be a Mexican computer brand Nothing to do with Unix/Linux, so total miscomprehension tehre website is at http://www.lanix.com.mx very slow site. Only netbook I can find is the "LANIX Neuron LT" at http://www.lanix.com/portal/productos/MostrarProducto.aspx?id=85&IdFormato=25 Its running Windows XP, not Linux. Images are not clear enough to confirm the make However, the bottom line is this is a new XP based netbook, assembled in Mexico, with a support site which I for one cannot read. I presume the customer has attempted a system recovery, which has gone wrong, most likely due to a faulty recovery image. But we cannot be sure of that, but it seems that the people most likely to be able to resolve this are going to be Lanix. If its under warranty then they are responsible. Even if its not, they speak the language and can at least offer understandable advice
RE: motherboard crashed quote given approx �200model acer AS5520 TL603G
Anne - you'd know if it was the jack as the there would be no power However this is all getting a bit strange As Richard said, just what was the original problem? We need to work this one through from first principles as it rather looks like you may have been given a false diagnosis
just realised that maybe my first interpretation was wrong Is this machine one of the MSI WInd models? Does it come with a recovery DVD? But does it have a DVD drive? To run the recovery process you may need to plug in n external DVD drive and put the disk into that. I believe thats the problem - it cannot find the recovery image
thanks for that last message try turning on "simple file sharing" and try connecting again read this from Microsoft for specific instructions http://support.microsoft.com/kb/304040
Dave's right Due to the size that file systems run to, you are better off backing up to an external hard drive rather than CD/DVD. Most of these will come with soem kind of backup software However, if you really want to backup to DVD, there are a number of free offerings around,such as this one http://www.acebackup.com/ I've never used it myself,though some of my customers have and say it works OK for them
sorry, but I have severe difficulties in understanding you I THINK you mean your restored a Linux-based netbbook to factory settings and now it asked for an MSI installer package? As an MSI package is a Windows installer - not Linux, then you would appear to be installing the wrong software. Thats all I can offer based on what you have written. I simply cannot understand your version of English enough to offer further advice
1) no need to apologise - its just that "master" is a phrase more commonly associated with past habits of social inequality. It no longer has the meaning of "teacher" except maybe in martial arts 2) to the problem in hand. I presume this is the Compaq Evo D380mx ? I'm shocked to find no drivers available to download on the HP website for this, although there are a few software updates. I'm going to hazard a guess here: around this time HP were using almost exclusively Intel chipsets (and even Intel motherboards) and the presence of a Realtek sound codec chip is unlikely: Intel-built boards of this generation were usually (but not always) fitted with a SigmaTel AC97 codec chip. However short of visually identifying the motherboard and/or codec chip its impossible to be sure. However if you are right about it being Realtek then there is another problem as well : Realtek purchased their AC97 codec technology from Avance. Some early "Realtek" chips actually were made by Avance, and getting the later drivers to install on these can be problematic. Rather than running the setup program, you have to force them on by using the "driver update" tool within Device Manager. Windows update gets confused by these as well. Really you need to try and identify the codec chip visually - they're small, usually around 3-4mm square close to the back of the motherboard If you can't ID it, then disable it in BIOS and use a cheap PCI card There's a lot of guesswork in this posting: if anyone else has another view on this let's have it please
apologies for the typo - Kathy
If you want to use a PCI sound card I would suggest you disable the onboard one in BIOS Sometimes they will work together. Sometimes they will not In this case it sounds like you attempted to install the wrong sound drivers Impossible to advise more regarding your problem as again you have given us the minimum of details. What is the make/model of your computer? or of your motherboard? what version of windows are you running One other point, in Britain the use of the word "master" in this way is highly inappropriate. It has very negative connotations - and a very different perceived meaning than I expect you are used to in your country of origin
XP Home or Pro? And have you tried what Cathy suggested? Does that work?
RE: motherboard crashed quote given approx �200model acer AS5520 TL603G
assuming it is the motherboard, the price sounds about par for the course regular readers here will know that I keep repeating that I believe Acer laptop boards have a habit of dying prematurely, and this one would seem to fit the pattern at three months out of warranty However, there is a chance that you are being advised to purchase a new board because the power jack has failed. If so, then that is repairable, and much cheaper. Overall though, as Richard says, we need more details of the fault before we can advise more.
what security software do you have on the machines? Do you have any "family protection" software running? One possibility is that the site is being blocked by the protection software Another is that someone has manually added facebook to internet explorers blocked sites, or possibly blocked it through the Hosts file. Or even maybe blocked it at the router firewall A question for you: Do you spend a lot of time on Facebook? Is there any chance someone in your family may have deliberately blocked access? It seems strange that only Facebook has the problem on two machines, and suggests a deliberate action by someone
before we even attempt to answer this one, can you give us more details of your network What versions of windows are on the two machines, and how are they connected?
Andy H If you think I'm wrong so often, join in and post your own answers. Don't sit and lurk - the more people who actually help out here the better The more insights we get, the better
the battery/power supply thing was simply to make sure it wasn't stuck in a hibernation/suspend loop from which it can't recover - pulling the power completely would force a clean reboot Just realised this is yet another of those HP machines with the Geforce 6100 Go chipset They do seem to have a problem and I believe its one of the chipsets HP extened the warranty on. Befoer you scrap it, its worth calling HP and see if the warranty was extended on this one They didn't do it on all models, but there's no harm in trying
RE: Cannot boot Vista OS - Hard drive issue
just reread the previous post by Roman Alhimovics he says "You can try to solve this problem a low-level formatting. And then try to recover the data." If you want to recover data, low level formatting is not the thing to do. Low-level formatting / zeroing the drive will remove any chance of restoring data: by its very nature the act of a low level format attempts to destroy everything on the drive
RE: Cannot boot Vista OS - Hard drive issue
If its still under warranty, try a normal restore to factory settings using Dell's recovery tools If that fails then its time to make a claim on the warranty. DON'T mess around with low level formats as this may temporarily hide any defects in the drive and prevent you getting a repair or replacement drive from Dell If the machine is out of warranty, then you need to identify the make of the hard drive (Should be able to see this in the BIOS) and then use the respective drive manufacturers tools to zero the drive Couple of warnings here 1) if you zero the drive you will almost certainly wipe any recovery partition on the drive 2) personal experience suggests that "fixing" a drive in this way rarely works longtime: you temporarily suppress the errors, but they usually (not always) come back Personally I'd replace the drive - however thats obviously a decision you have to make based on cost / age of machine / what its going to be used for etc
strangely enough I've been working on one for the last couple of weeks which shows a similar screen problem, and outputs OK to an external monitor. But it still proved to be the motherboard. Something in the circuitry which affected the screen, but not the VGA port. We tried three different screens and replaced the cable etc, nothing worked
the solution is described by the problem: the ntldr boot file is missing This is either because the drive is failing and the files have not loaded properly, or more likely, setup did not complete and so the file is missing. Machine needs to be reinstalled again Now to specifics Most recent Toshes use a SATA drive. They also come with a hidden hard drive recovery image, and in some cases a recovery DVD with the correct SATA drivers preloaded. If you've just reformatted the drive and stuck a generic copy of XP on, then those drivers will be missing and - whatever the machine appears to be doing - it wont be installing Windows correctly At this point my advice would be 1) read the Tosh manual for this machine and attempt the correct recovery procedure 2) If that does not work then follow Richard's advice. Hand the machine back to the user and tell her to find someone who knows what they are doing. This is basic stuff, and if you can't be bothered to read the manual you should not be messing around with someone else's machine
I think what we really need to know is: is it freezing or looping/rebooting? If its freezing, what are the last lines you see on screen?
two points here 1) if you think you are in with a chance of "winning" one of the auctions then you've more money than sense. This is just a good way to throw your money away. You may get more use from your bank notes if you hang them up in your bathroom attached to a piece of string 2) notwithstanding the above, the Samsung NC10 seems a nice piece of kit. It consistently comes top in magazine comparisons, and personally I prefer them over the Asus/Acer competition. The display is good, and the keyboard is probably the best to use in this type of machine Having said all that, these Netbooks cost a lot for what they are. In the case of the NC10 you'd be paying £300 from a high street store, £270 from an online store. For another £100-150 you could pick up a full-size laptop with a "real" processor and far better performance, not a neutered Intel Atom
David/Darren check the dates of this thread - May/June no point raking over old news now
1) In future please start a new enquiry in a new thread. Simply adding to an old one like this runs the risk of being ignored, especially when your question was answered earlier in the thread 2) either the software on your machine has been corrupted or - more likely- your hard drive is dead or dying. As you've no recovery disk or windows cd we cannot fix it through the forum. You need to call in support to get a PCIQ member to either fix the software or replace the drive
http://www.span.com/ Search for a ZIF cable. They have them in several lengths. Normally used for mounting 1.8" hard drives Seem to be a reliable company - I had to buy a 1.8 ZIF > ATA adaptor from them a couple of years ago when I had to mount the 1.8" drive from a drowned Sony Camera in a PC prior to extracting the data from it. Arrived within two days
just realised I made another typo - of course I meant "keyboard" not "motherboard"
possibly one longer deeply recessed screw securing the motherboard?
typos crept in again "Teh psot" should read "the postage"
Richard- wrong cable - its the other one she needs (unless you live in the USA) Andrea - its called an RJ11 cable. Or an ADSL data cable in most shops... You can get them by mail order cheap online e.g. 5 and 10 metre ones from CPC. Teh psot will probably be more than the cost... Your local branch of Maplins will probably stock them as well http://cpc.farnell.com/jsp/search/browse.jsp;jsessionid=PC1BCR3ROPKNACQLCIPJK0Q?N=411+500001+1003060+521&Ntk=gensearch_003&Ntt=rj11&Ntx=&displaytext=&_requestid=298352
CCD device on the scanner has failed Bin it and buy a new printer. Its not cost effective to repair - unless you have a warranty on it. My experience of Epson inkjets has been universally poor (though others here have had better reports) In terms of reliability I'd go for an HP or Brother - though the HP software is rather clunky and takes ages to install.
RE: Fujitsu Siemens Amilo 1541G laptop - Keyboard
PS - I have no connection with, nor have I ever dealt with, any of those companies so offer no recommndation or comment on them Caveat Emptor! The questin is whether someone from within PCIQ can offer a better deal? Surely one of us has trade links with F-S?
RE: Fujitsu Siemens Amilo 1541G laptop - Keyboard
OK, I was right The correct model number is almost certainly M1451G In which case a UK keyboard is part number 860N14510 Found two people offering them at around £55+ vat http://www.laptopshops.co.uk/Database_files/Amilo_M1451_Spares.htm http://www.laptopexpress.com/pp/Fujitsu_Parts/Fujitsu_Keyboard/products.asp?recnumber=1033 One a bit cheaper at £49.99 http://www.pcupgrade.co.uk/productdetails.asp?ProductID=7114&categoryid=561 I would think it should be possible by digging hard enough to find one slighter cheaper at around £40
RE: Fujitsu Siemens Amilo 1541G laptop - Keyboard
Can you confirm that product code? A Google search for that model produces so few hits that it sounds like a mistake Any other ID tags or model numbers on the machine?
Internet searches suggest that the required board would be coded as a 434722-001 However please check with any seller as to the specific suitability for your machine Best price I've found so far is from someone in Hong Kong who has 10+ - presumably second hand http://cgi.ebay.co.uk/HP-Pavilion-DV6000-Intel-434722-001-Motherboard_W0QQitemZ180403601743QQcmdZViewItemQQimsxZ20090904?IMSfp=TL090904203002r13954 Note - I've never dealt with this company and know nothing about them. Caveat Emptor applies!
at a rough guess I'd say the graphics chip has failed - or has come away from the motherboard The spec I looked at says its a NVIDIA GeForce Go7400 + turbocache item I think thats one of the ones that Nvidia had problems with - could be worth checking with HP to see if theres an extended warranty period in place (there was with some models with similar graphics) Otherwise the choices are either a replacement motherboard, or finding someone who is prepared to attempt to repair the board by reflowing the solder joints on the graphics chip - not easy, and not guraranteed to work The cheapest fix may be if you can find an identical machine on Ebay with a smashed screen and swap the good parts around
well, thats fixable. But not the kind of thing we like advising about here because of the problems of computer theft / illicit use of a machine If you want help with this raise a PCIQ request - one of our engineers could help, but would need confirmation of proof of ownership To be honest, genuine cases off loss of the admin password are rare enough to raise suspicion. How did you manage to lose it?
So legally the computer with which that hard drive was supplied no longer exists. Your licence to use that copy of windows disappeared with the machine. You must by either a new properly licenced machine, or a new copy of windows to install on your new machine. As for your other comments "all i have left of the original set up is the on off switch". I don't understand how you managed to replace the case but keep a power switch. That makes no sense at all " there is no cofa sticker on the case" and "this computer i am using is on vista, and i need to take the other one back to XP". So you are currently running a bootleg copy of Vista and also want to run a bootleg copy of XP on the same machine. You need to buy TWO copies of windows, one for each version I think thats about as far as we can help in this case. We cannot aid you in using unlicenced software
of course that last statement assumes that you've not already used the CofA product key to activate another machine.
So in fact what you want to do is insert a SLP string into the DMI part of the BIOS which would identify the new motherboard as a Packard-Bell machine and allow the old hard drive and windows to run on the new motherboard. I'm afraid we can't help you there. We know how to do it, but 1) it would break our OEM agreements with Microsoft 2) it would be illegal for us to help in bypassing copyright protection 3) when you buy a PC, you only get a licence to use windows ON THAT MACHINE. If you fit a new motherboard, it counts as a new machine and you need a new licence. Thats the legal side sorted out Now, for teh reality. If you were to use the existing case (with attached CofA sticker) , fit a new motherboard and fit either a new hard drive or do a clean install of windows on the existing one then you'd probably find windows will activate without problems. The case will have a CofA licence, with a product key. As long as you use the same versions of windows (e.g. XP home/pro, OEM, service pack status) as was on the original drive then these keys usually activate online without fuss. On the odd occasion when I've had to phone I've never had any bother and have NEVER been refused activation by Microsofts reps. Note when you do the install you'll need a proper windows CD - not a recovery image disk, as the drivers on the image will be wrong, as will the HAL and preinstalled product key
RE: Dead ADVENT T200 all in one Multi media PC
OK, lets put this into context. It's a four year old machine using a Socket 478 processor. Even if the computer were a standard ATX / m-ATX design, there is only one motherboard currently commercially available which will work with that processor - the ASROCK P4I65GV You'd have to fit the board into a new case. You would be able to use the existing memory, and the existing 300GB hard drive. However thats four years old, and probably due to fail You won't be able to use the modem or analogue TV tuner. The new m/b has a different chipset, uses different drivers, and will need a complete reinstall of windows. The Advent reload CDs won't work because they won't recognise the hard drive, besides which - from Microsoft's point of view - it would count as a new machine and you'll have to buy a new copy of windows to go with it. But you can't buy copies of XP any more,and Vista won't work on it. And at the end of the day its still 4-5 year old technology This would all be true even if the computer were a more standard design. Its something we PCIQ members have to face all the time: when is it better to advise a customer that repair is not cost-effective? In this case the argument is forced because the motherboard is going to be virtually impossible to replace, but even in a conventional machine the odds are stacked against a repair with a machine this old. Design and technology advances so much that fixing a machine of this age is just not worth it. In this case I'm afraid the truth is that you paid over the odds for a machine that was more a triumph of style over function. Even when you bought it, the motherboard and memory were out of date, and of such a design that third-party repair impossible. Now its out of warranty....
I'd guess he means an earth strap??? "EMI" usually = electromagnetic interference I can see that someone not too technically savvy could confuse static problems with EMI Very much NOT the same thing, and not relevant here
RE: slow dongle since installing windows vista service pack 2
have you tried uninstalling and reinstalling the T-mobile software? Any updates on the T-mobile site?
RE: Dead ADVENT T200 all in one Multi media PC
just in case you do want to pursue this further, I've tracked down Trigem's European support site (under the name Avertec) at http://www.trigem.com/de/support/service.asp Personally though I feel you'll be wasting your time
faulty RAM memory you need to fit replacement(s)
RE: Dead ADVENT T200 all in one Multi media PC
sounds like the motherboard has gone Cut your losses - its an old machine, badly designed, and you've no chance of getting any spares for it. Advent didn't make it - it probably was made by TriGen, who in turn may well have bought in the motherboard from elsewhere More details about the machine here http://www.uktsupport.co.uk/advent/pc/t200.htm Basically what you have is a machine which uses non-standard parts, which makes it impossible to fix. In this case, the Tech Guys were right in what they told you
Packard Bell don't make hard drives. They assemble computers from parts. Assuming it is the hard drive you want to break into, why do you want to do it? All you can do by opening the drive is to break it. If its the computer you want to get into, then most jut need a cross-head screwdriver. What is it you actually want to do, and why?
human interface problem here methinks
I notice you say "did not help" rather than "could not help". You also mention password issues. Could it be they refused to help because you were unable to prove your ownership of the machine?
could be a failed charger - should cost around £30 or maybe a failed jack socket on the PC - cheap parts, 1-2 hours labour to pay for
this shows you how to replace the keyboard http://www.insidemylaptop.com/replace-damaged-keyboard-dell-inspiron-1525-laptop/ and here are three people advertising UK keyboards for this model on Ebay http://cgi.ebay.co.uk/BRAND-NEW-Dell-Inspiron-1420-1520-1521-1525-UK-Keyboard_W0QQitemZ280379349143QQcmdZViewItem#ht_632wt_958 http://cgi.ebay.ie/ws/eBayISAPI.dll?ViewItem&item=190302453502&indexURL= http://cgi.ebay.co.uk/Original-Dell-Inspiron-1420-1520-1521-1525-UK-Keyboard_W0QQitemZ290337719901QQcmdZViewItemQQptZUK_Computing_ComputerComponents_KeyboardsMice?hash=item43997a065d&_trksid=p3286.c0.m14 I've not dealt with any of these, so please do not take this post as any kind of reccomendation Caveat emptor!
just to elaborate on what Robin said, you'll often find charlatans on Ebay selling individual keys for around £5-10 each. These come from scrapped machines. These may sound like good value except 1) these are just the plastic keycovers, not the electronics which do the work 2) a problem like this is normally due to faulty circuitry in the keyboard - which means a replacement board. Replacing the key will achieve nothing Typically depending on model a replacemnt keyb will cost anywhere between £20-60 to buy, plus you have the labour time of fitting it (not long!) Just how you fit it depends on the model If you advise make / model of your machine we may be able to point you in the right direction for a keyboard
try removing / replacing the battery and power supply and then try restarting otherwise it sounds like a motherboard failure. Fried graphics chip maybe? How old is it?
you need to change your printer setting defaults exactly how will depend on the printer and the operating system
1) whats a coverplan Gary? Means nothing to us 2) does a normal mouse work ok? 3) what make/model of machine are you using? 4) what operating system? 5) have you tried the mouse on another computer? 6) I take it from your mail that you have some kind of inclusive support package? If so, contact whoever provides the support: that is NOT us
RE: Fujitsu Lifebook C1320/1321 disassembly
just to add to this, Maplin currently have three USB sound cards varying in price from £14.99 - £24.99 It should be possible to pick them up even cheaper from a PC component wholesaler Personally I'd disable the onboard sound in BIOS and use one of these. That would also have the advantage that any recordings you make wont pick up sine wave back EMF noise generated by the CPU fan motor. That can be a real problem in some older laptops
RE: Fujitsu Lifebook C1320/1321 disassembly
before you even think of stripping it down, how good are you with a soldering iron? If you want to replace the speaker jack you'll have to desolder the old one and solder in a new one. Some suggestions 1) past experience has shown that this kind of problem is often because the speaker jack plug is too short to seat properly in the socket. Our resolution was to use an inline signal attenuator between speaker plug and socket. Usually cured the problem. However no idea where to pick one up from now 2) rather than messing around trying to make this ancient piece of kit work (it may well be a basic design fault) you would be better off buying an external USB sound card. Soundblaster sell "Extigy" cards, but there are perfectly servicable cheap ones around 3) Basic rule of life with laptops: if you can't work out how to get into one from from observing basic design principles, don't try. Otherwise you'll break it 4) are you sure its not the speakers at fault?
hard to diagnose without seeing the machine Could be faulty memory, but more probably corrupt software, maybe caused by a virus best to call in support on this - we could spend days trying to resolve this remotely and get nowhere
Windows XP or Vista? Whats the spec of the machine? are you installing through an administrator account or limited user account?
when you print, what size is the paper set to in the printer options?
RE: Laptop detects wireless but does not connects
sounds to me that you need to manually configure the settings to WPA on the machine that isn't connecting. Under some circumstances XP machines assume a connection uses WEP and will not look for WPA unless you specifically select it
RE: External Monitor Flickering
sorry that should read " A lot now come with 2-3 YEAR warranties"
RE: External Monitor Flickering
if Robin's diagnosis is correct, check the warranty status of the monitor A lot now come with 2-3 warranties. Even some cheap Acers come with 3-years (which actually makes them quite good value, despite my earlier comments about other Acer kit) However some - not all - treat backlights as "disposable items" (in the same way as ink cartridges are disposable) and don't include them in the warranty. All you can do is check the documentation and ask
I'm not a Mac expert, I expect one of the others will be able to answer this better than me However, in the meantime can you please give us a few more details 1) which version of MacOS are you running? 2) which model of Mac is it? 3) does it have an integrated screen or separate screen? have you checked the screen on another machine? At face value the most likely cause of your symptoms is a failed monitor
download and run the Norton Removal Tool from ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe that should nuke the existing failed installation, then try again If it still wont work, then one of the following applies Faulty installation media (ie damaged CD) Faulty hard drive Virus infection blocking the program from installing
bit more to it than that read this http://www.sku011cab.com/
"They say that if it had happened a week earlier they would have offered a replacement or a refund," Sale of goods act still applies, irrespective of any warranty terms. Your contract is with the shop, NOT with Acer. The machine is clearly faulty and legally the responsibility lies with the seller. By agreeing to send the machine to Acer for repair you have effectively voluntarily agreed that the Sale of goods act does not apply to you. I know what they told you, but in reality the shop was avoiding its legal responsibility
RE: External Monitor Flickering
by flickering do you mean continuous flickering at 50-60Hz? Or do you mean the the image goes and comes back at irregular moments? IS it a TFT or CRT monitor? TFT should not show any visual flicker even at 50-60Hz. A CRT WILL show flicker visible to most people at 60Hz. Most (not all) users need a CRT refresh rate of 72Hz to avoid flicker
RE: I cant connect to my three dongle
well, it would seem likely that you have two possibilities (1) the 3 dongle is faulty (2) the network is down Have you tried taking the machine to another location and seeing if it works there? There is little we can do to help. In a case like this the problem really does lie with "3" and you need to persist with their tech support
RE: Mitac 8258D powerboard problem
some company also offering the same board as a Roverboard item at 79 euros here http://www.ipc-computer.eu/it-pi-n-Powerboard_8258D_for_Roverbook_Model_8258D-pId-1883498.html Looks like Medion also sold these machines so there should be a number of them around
RE: Mitac 8258D powerboard problem
These powerboards tend to be bought-in standard units. If you Google for any serial numbers/markings on the board you may find a batch. Evesham sold a number of rebadged Mitac machines - check Ebay for Mitac products. I've also found references to this machine being ssold under the brand names "Pioneer", "Genex", "Roverbook" and others There is one online board for sale at http://www.ipc-computer.ch/it-pi-n-Powerboard_8258D_fuer_Genex_Model_8258D-pId-1883496.html But its priced at SF102.90 and looks pretty expensive (just over £60) May be easier to look at repairing the board. Its probably just the DC jack socket burnt out: that should be fixable
RE: acer problem as not working
leslie suggest you read this http://www.thetechguys.com/services/data-vault/activate.shtml for further support you need to call them - not us Its their service, and they - should - have the answers you need
RE: acer problem as not working
1) PLEASE post new questions in a new thread, otherwise they wil probably be overlooked and ignored 2) by "Datavault" I assume you mean an online data backup/storage facility? If so, ask the people who run the support for the site as they should know. I.E. ring the "Tech Guys". Thats not us. We have nothing to do with them: they are our competitors. As a rule we help people the best we can, however I don't think its down to us to resolve a problem like this. Speak to them: they sold the service to you, they should sort it out. Or get your money back
RE: acer problem as not working
paula is this the Acer mentioned in the original posting or is this a new question? If the latter, please repost in a new thread giving full details of machine, operating system, any problems you had before the recovery, and just how you tried to recover the machine (and with what)
I think they tended to have Nvidia graphics cards, rather than chips integrated onto the motherboard so repair should not be too difficult
if the machine has a graphics card, then its probably the graphics card. If it does not, then its probably the motherboard What graphics do you have in the machine?
This is really another Uniwill L51II5 see http://www.uktsupport.co.uk/advent/laptop/8111.htm Two possibilities - either its stuffed full of dirt/dust/dead skin/animal fluff/fag smoke that the cooling passages are blocked or the CPU cooling fan has failed If its "a few years old now" then any warranty has probably expired, so you wont get any help from "The Tech Guys" (DSG's support team) unless you pay. It probably needs cleaning, new thermal paste on the CPU heat sink - and maybe a new fan. Getting the fan may be a problem - a quick Google doesn't find one available, but it may well be possible to get one from ECS UK (Uniwill's parent company) Don't mess around with external cooling plates - that is NOT going to fix this Reporting this to the OFT - or any trading standards body - is a waste of time. Either the machine is full of dirt, which is down to you. or the fan has failed, which happens. If you'd spoken to the correct people listed in the warranty - "The Tech Guys" - it would have been fixed under warranty. You didn't, and its too late now. Theres no way you can claim "bad design". The problem is either a mechanical failure (**it happens) or lack of care (dirt ingression). Either way, your chances of winning a "bad design" claim against DSG are zilch
I spoke with the chap who repairs laptops for me today, and he agrees with you: he reckons some of those caps are unmarked. His theory is that its the cheap fake ones from China: the manufacturers are trying to hide the origin so when they fail there's no comeback His solutions in cases like this are either to 1)cut the cap off another board thats failed for another reason e.g. blown graphics chip and use that to replace the failed cap (of course that presupposes the fault wont reoccur with the replacement) 2) cut the cap off, and send it to one of his Chinese contacts in the hope they can ID it visually from its general colour/size/shape. Sometimes it works, sometimes not. There is another alternative - PCHub in Singapore are currently offering two in stock, though only with a months warranty http://www.pchub.com.cn/uph/laptop/64-45927-12544/Advent-7111-Main-Board-Motherboard-.html
may be a third figure indicating temperature range as well
long shot, but if you keep tapping the F8 key at startup you should get a menu Will either "last good" or "safe" options boot? If not, then you've probably got a corrupt hard drive How old is the machine? What version of windows? hoe about make/model?
sorry - I mean the laptop is a Quanta- not the capacitor
according to UKTSupport its actually a Quanta EAA-89 TW3M - and they NEVER talk to end users Strangley enough there are assembly/disassembly instructions on Intels website, in two parts http://cache-www.intel.com/cd/00/00/28/42/284266_284266.pdf and http://cache-www.intel.com/cd/00/00/28/42/284283_284283.pdf But neither identifies that capacitor I still think that close inspection of the cap will identify it: I've yet to see a capacitor that does not have the rating stated on it somewhere
capacitors ALWAYS have their rating printed on them. You'll need to see what it says. It may also be printed on the motherboard just below the cap, but thats not always trustable
You may be able to plug in an external USB keyboard and get it to work with that - but no guarantees. You'd be better off getting one fo our engineers to fit a replacement keyboard. What make / model of laptop is it?
Jan "reboot the machine" simply means turn it off and back on. I suspect you mean something else: have you wiped and reloaded the software on the computer? Also HD5721 appears to be the name of a monitor, not the name of a computer Given this, and the way in which you posed the question I suspect our chances of guiding you through the forum are poor. I think you would be best off requesting paid support through the main site page at www.pciq.com
Andy do you mean the button on the battery that Richard referred to earlier, or the computer's power switch? Sorry if it sounds like an obvious question, but I know nowt about Macs and just want to make sure I understand correctly
Siobhan 3's support pages are at http://www.three.co.uk/Help_Support/Mobile_Broadband_Help contact details at http://ask3.three.co.uk/mbbdocs/contactus/contact_us_main_1.html
RE: does not install dongle computer
have you been through the support links on this webpage? http://www.three.co.uk/Help_Support/Mobile_Broadband_Help
RE: does not install dongle computer
ask 3 as they supplied it and it could well be faulty otherwise post back with MUCH more detail, such as type of computer, operating system, details of how you are trying to install it - and what actually happens
that sounds familiar... S3/Via graphics drivers have a habit of not installing cleanly if you try to run the .exe file It MAY work if instead you simply try to update the driver files from within device manager. That way all the extraenous stuff that you don't need gets left out
should read "3's customer service line"...
no - the 3 store has no liability for it Your choices are either to return it to the point of sale and demand refund / replacement under the terms of the "sale of good" acts, or call £'s customer service line and get them to swap it The latter is the best way forward as you'll need to make sure that any outstanding credit is transferred to the new dongle. The shop won't be able to do that - 3 will
look in device manager under "disk drives" That will tell you what is installed However, how do you expect to replace the hard drive yourself if you don't know how to find that? Have your worked out yet how to remove / replace the drive? Or how to install windows on the new drive? As for identifying the machine - surely there is manufacturers plate underneath the machine. What does it say there?
I meant comments about the other drivers - forget what I said about the 6MB/8MB problem Wish we had an edit function on this forum!
correction sorry - I gave you bad information Thats actually a KM400 graphics chip on that one, not a KLE. I confused this board with an earlier one THIS should be the correct display driver http://downloads.viaarena.com/drivers/video/KN_KM400/KM400_16942416_XP_wIShld_logod.zip Other comments remain the same
thats got a Via KLE chipset This driver should work: http://downloads.viaarena.com/drivers/video/KPLE_Win2KXP_3137.zip The display chip has a funny history - Trident designed it, then handed over the rights to it to Via - who in turn got S3 to write the drivers. Makes trying to work out whats in there a right pain. The drivers also dont work properly: this chipset uses system memory for the graphics (max 8MB) but even if you set it to 8MB in BIOS, Windows XP usually only reports 6MB. Win2000 correctly reports the 8MB Chipset drivers should be standard Via 4in1 - but use an older version such as this http://www.viaarena.com/Driver/VIA_4in1_443v.zip Sound drivers - as far as I can remember - should be Realtek AC97 but Windows upate may try to install C-Media ones in error. A tip with this one is to disable soundblaster emulation in the BIOS as XP wont install if its enabled
just to add to that, a contact who works at a well known Carphone company says that every now and again faulty batches of these dongles DO get released I think thats what you've got - get it exchanged
RE: acer problem as not working
just realised this may not be a hardware fault - the original postings use of language make understanding the problem difficult, but on rereading the circumstances of what happened I've a feeling that the machine is a laptop stuck in a standby loop with a corrupt hibernation file If I'm right, unplugging the power lead and removing and reinserting the battery should force it to boot cleanly, not from hibernation or standby If that fails then I'm inclined to go with the original theory - its an Acer, and the motherboards seem to have a higher than normal failure rate
RE: Facebook not loading properly
whats weird here is that both IE and Firefox are affected as they use different versions/installations of the Flash Player Either you have two bad Flash installations or something is actively blocking flash. Have you changed any firewall or security settings recently? What you could try is running the Flash uninstaller, which is at http://www.adobe.com/shockwave/download/alternates Then reinstall both the IE and Firefox versions of Flash and see what happens Links to the latest Flash installers are also on that page.
RE: Laptop intermittently switches off Vaio TX1
OK, I'm guessing here, but I reckon your problem is voltage stability. Either the PSU is delivering an erratic output, or the caps on the board are malfunctioning and not smoothing the power properly. On a "wet" capacitor its usually easy to see - the tops bulge and brown stains leak out, or they blow at the bottom, often pushing them to one side and staining the circuit board. With a solid cap I'm not so sure. Those ARE more reliable, but I guess they could still fail. Could be as simple as a dry solder joint somewhere thats giving an erratic connection. That would be next to impossible to check though. All I can suggest at present would be to put the board through a reflow oven and try to remake all the solder joints - but where you'll find someone to do that I'm not sure, and I suspect whoever does it, it wont be cheap. Is it worth it for a four year old machine?
RE: acer problem as not working
or.. its an Acer nuff said they die
Siobhan I really suggest that you push the issue with "3" and demand a replacement I'm unable to say more, but this dongle is probably faulty
Richard - the software is on a flash rom drive on the dongle. It appears as a drive when you plug it in Siobhan A contact now with the major carphone company told me recently that bad batches of these dongles appear from time to time. You may have one. Have you spoken to "3" - my guess is that yours is faulty
RE: Laptop intermittently switches off Vaio TX1
were you able to inspect the motherboard while you had it apart? Any sign of bad capacitors?
this is a month-old stale thread to which the original poster has not responded. There is no point in cluttering the forum by reopening this again
RE: Laptop intermittently switches off Vaio TX1
some of these dont have thermal paste. Instead they have a very thin film of soft metal alloy acting as the heat transfer medium - no paste or fluid present. These eventually heat/distort and can cause real headaches. You either have to try and pad them out with something like Arctic Silver (which eventually dries out) or rip the metal out altogether and replace it with silicone based thermal compound. Neither is ideal and both can end up with a cracked CPU if you get it wrong
experience suggests that you will need a new keyboard
RE: Sony Vaio VGC-LT10E Shuts Off Randomly
which means dismantling the thing and resoldering, probably a new DC jack socket. Not sure that I'd personally want to do that on one of these. Too much chance of breaking something else. They seem near impossible to break into, I can't find any assembly instructions for them online - and they are unwieldy to handle
RE: Hi my hrad disk drive is broken. Bios doesn''t see him, i no feel any spin.
when I checked the Californian company they had two in stock: one Maxtor branded, one Seagate branded
RE: My screen goes blank when I plug carger in, and screen sometimes flashes red, blue and green.
sounds like you have a major hardware fault there Doesn't sound very old. Presumably still under warranty? Speak to Samsung if you are
it rather sounds as if you have set the security settings in Internet Explorer too high
RE: Epson DX4850 Scanner Not Working
are you getting any error messages - or does it simply not work? How are you trying to scan: using the buttons on the printer? Or acquiring through a piece of software?
RE: Sony Vaio VGC-LT10E Shuts Off Randomly
thinking about it, on one of those it could also be a screen fault - the display and PC are all in one unit, and a monitor fault could easily appear to be a crashing machine
RE: Sony Vaio VGC-LT10E Shuts Off Randomly
could be the PSU could be overheating could be bad capacitor on the motherboard could even still be viral though unlikely hard to say without taking it apart and checking - and I for one would not be too keen on stripping one down I had a similar device in for a software repair last week, and really didn't like the look of what you'd have to do to get into it. Couldn't really see how to crack it open without causing damage
RE: When I start my computer it goes
you pay you wont get any support. Its a money-making scam.
turns out its worse - they are actually in the Phillipines but using a USA phone number to disguise the fact Bunch of crooks
RE: When I start my computer it goes
Please stop posting spam. Your postings are not welcome Please also note [your site] has jut been reported to SpamHaus
how is a company in the USA going to fix a failed motherboard over the phone? Please stop posting your spam - you are not welcome here
RE: Epson DX4850 Scanner Not Working
any other scanners or cameras plugged in?
RE: Hi my hrad disk drive is broken. Bios doesn''t see him, i no feel any spin.
Google for 9fv132-327 Several people there offering these such as this one in California http://2.0.ittrader.com/?keycode=cue1298 Could be worth trying Ebay as well
what is the model number of the computer NOT of the battery?
RE: my mackbook pro got burnt by a candle today and the cover and screen is damaged any ideas?
tried these guys for the bits? http://macbookspareparts.com/
that indicates a corrupt registry can be caused by loose/faulty memory, corrupt hard drive, electrical spike or virus First thing to try is simply to remove/reseat the RAM memory. That sometimes kicks them back into life If that fails then software surgery is required : an old copy of the registry files will have to be restored (these should be on the hard drive, hidden) and then the machine scanned for malware and disk errors. Not easy to do without experience Your other option is to boot the machine with that recovery disk and revert it to factory settngs - but that will wipe all your data files and customisations
as the machine starts up, keep tapping the F8 key When you get the menu select the "last known good" option Does it now boot?
as usual we need more information before we can give useful advice what is the make/model of the machine? what version of windows? what did you get with the machine in the way of recovery disks?
RE: the pin for the PC power is stuck has broke off and stuck in the end of the power cable
presumably a laptop? you need to get someone to solder in a new DC jack requires a complete strip down of the machine so you're looking at an hour or twos labour plus parts
The current name for Dixons Stores Group - owners of PCWorld, Currys, The Tech Guys, and probable supplier of your computer
thats got Realtek ALC 888S HD audio 7.1 usual checks: make sure the lads are plugged in correctly, speakers are powered up (this wont work with unpowered speakers) and that volume is "up" on all and not muted If you've checked that and can't get it working, speak to the Tech Guys, who are responsible for your free 30-day support AND you warranty Remember if it proves to be faulty you want the matter put on record NOW with DSG
a PS -from what you say this infection has also applied restrictive registry policies on the machine, which makes it even harder to remove. You really do need to get someone to look at this machine.
thats a fake Antivirus program which actually infects the machine. It tries to get you to purchase a worthless piece of junk software (often the download does not even become available) One of the features of the program is that it replaces the unserinit.exe and explore.exe files and often hijacks their registry entries. Thats whats happened here and why the machine wont boot. It needs those two files replacing, the registry restoring, the machine cleared of all downloaded junk and thorough antimalware scans with multiple real security products Time to call in expert help. You are unlikely to clear this yourself. A simple system restore will NOT remove the infection
RE: After a power cut, my Ixtreme X6618 turns itself off at any given time.
difficult to say without seeing the machine However a few general points 1) PB machines tend to have PSUs which have a wattage too low for the system. When they go they have a habit of damaging the motherboard. Its usually a good idea to replace a failed PSU with a higher powered one. Some applies to Acers 2) PB motherboards tend to use fairly cheap motherboards - I've seen a lot with blown wet capacitors. I think they were mainly Gigabyte boards, and Gigabyte won't accept responsibility for blown capacitors on OEM boards. The power outage could have forced a bad cap over the edge 3) the power outage could have damaged the hard drive, either through data corruption or even possibly head or surface damage 4) make sure all the internal connections are tight, and reseat the memory and expansion cards. Check all the fans work and are free of dust and dirt
"something was downloading which I didn't want" just what was downloading?
RE: When I start my computer it goes
1) forget the BIOS. thats a misdirection 2) uninstall the logitech mouse/key software, especially "Logitech Desktop Messenger" You don't need it and it slows the system down badly. Won't cure the current problem, but may improve the machine performance overall
RE: When I start my computer it goes
stuck key on the keyboard replace it. (The keyboard not the key)
RE: toshiba laptop running slow.
well, after two attempts at restoring this by non-professionals, its hard to judge Did the machine come with factory restore disks? Your best bet is to use those and restore it to a default state. If it still crashes after that, then we have a hardware problem to investigate. Until then we are wasting time trying to diagnose this
Acer motherboard disease probably needs a new board, though surgery may be possible regular readers will know my views on Acers and this kind of problem - no point in repeating again, BUT if I'm right my view is you are better off buying a new machine. From someone else
RE: USB connection on Samsung 2240 laser printer
probably not
hard to be sure, but probably a failed motherboard reseat all the memory chips and power connectors and expansion cards and see if it boots If it wont, then time to call in helo
RE: My computer shuts downs a few seconds after hitting the power button.
Antec ones do have a better reputation Just reinforces the fact that total power output is not the overall requirement - often a lower powered unit, but with better consistancy of voltage is a better bet. For instance some cheap PSUs voltage on the 12v rail can wobble between 10-13v
RE: My computer shuts downs a few seconds after hitting the power button.
just a PS that "Colours" branded PSU is going to be a low-end budget unit (irrespective of whatever you paid). Even if you had the correct adaptors and wattage its quite possible that the output voltages are not high enough or constant enough. Cheap PSUs are not a good idea for high-load machines. When you replace it get a high-end unit. Its probably going to cost you around £50, but its worth it. Don't use another £15 cheap one like this
RE: My computer shuts downs a few seconds after hitting the power button.
probably not in that case. I've never personally seen a motherboard blow/short like that, though I've seen plenty of PSUs go, some quite spectacularly. The problem is that in some cases an underpowered PSU will pop and take the motherboard with it. If that proves to be the case here, then get the board back to XFX for a replacement. After all its faulty isn't it? (and could well have been the case all along) I've no experience of reliability of XFX motherboards, though I've used a few of their graphics card ad never had a problem with one yet. On a different tanget, personally I'd bin that fancy cooler and get something optimised for the board and CPU. I always prefer to use the AMD or Intel OEM ones - not sexy, but you know they'll work (and fit!) unless you overclock
RE: My computer shuts downs a few seconds after hitting the power button.
probably just the PSU gone. You were drawing too much power. Get yourself a 750W + unit with TWO 12V rails (for the 8-pin m/b connector). Do those graphics cards need power feeds as well? Some may each need a 4-pin molex, others a 6-way connector. Check just what you need before buying the PSU your comment about the 8-pin socket may well explain the boot failure though
wan miniport is normally a software interface for a USB ADSL modem and is created during the driver setup for the modem not many of those on the market now, and not many of those have Vista drivers. Just what are you trying to achieve?
RE: My computer shuts downs a few seconds after hitting the power button.
well It says he's getting the "safe mode" failed boot menu before it resets, so it could be a disk problem. Sounds possibly like a corrupt mft
RE: My computer shuts downs a few seconds after hitting the power button.
a few thoughts - 1) are all the case fans working? 2) that processor fan is one of those daft ones with various alternative mounting arrangements for different CPUs. In my experience they tend to come loose - are you sure its bolted on securely? Glad to hear you used the paste and not tape: the tape is not thermally good enough for CPUs 3) that rig is going to use a lot of power - whats the power output of the PSU? 4) as the machine starts up keep tapping the F8 key until you get a menu. Select the one which reads something like "do not restart on system failure". You should get a blue screen of deah with an error message, probably a "Stop" error. Post back with the details of what it says
I've never managed a satisfactory software recovery on a machine with missing hal.dll. Even doing a repair installation does not really work (for reasons stated elsewhere - no point repeating) Could be a virus thats done this. Whatever the case, it needs a reformat and reinstall as a minimum
RE: My computer shuts downs a few seconds after hitting the power button.
what are you using as heat transfer compound on the heat sink / fan? Not heat transfer tape is it?
RE: WindowsVista Media Player CD Drive.
updates - very unlikely lose everything? who can tell? If its a hardware fault then there should be no need. But its DSG/The Tech Guys we're dealing with here, so who knows?. They write their own rules
RE: WindowsVista Media Player CD Drive.
the BIOS is a software interface layer which enables the operating system to communicate with the hardware. It controls the basic functions of the machine. Its unlikely to go wrong and it would take a specific act of diasblement to stop the CD drive being seen As the machine is under warranty its time to call that warranty in. Its an Advent, so either call "The Tech Guys" or else take it back to the local PCWorld and get them to look at it - under warranty. Don't let them try to charge you. Its bust - make them repair it
RE: WindowsVista Media Player CD Drive.
is this still the Advent 5712 from earlier threads? If so I dont think you can do much with the BIOS. Its almost certainly a dead drive. How old is this machine? Still under warranty?
RE: WindowsVista Media Player CD Drive.
then you either have a dead drive or the power or data lead has fallen off the drive or the drive is disabled in BIOS (unlikely)
RE: WindowsVista Media Player CD Drive.
double click the "my computer" icon A new window opens, with icons for each of the drives in the machine There should be one for the CD/DVD drive. What does it say? Does it change if you put a CD in the drive? What happens if you then double click the drive icon with a disk in the drive?
RE: WindowsVista Media Player CD Drive.
can you read the CD in Windows Explorer? Does that recognise that a disk is there?
RE: WindowsVista Media Player CD Drive.
thats a software problem not a hardware problem. The computer does not have the decoding software to play the video/audio tracks on the disk What program did you use to rip/burn the CD? What is the file name extension for the files on the disk?
RE: WindowsVista Media Player CD Drive.
no yellow exclamations or red crosses? if there are not it sounds like the drive is broken which version of windows?
make & model of machine? operating system? how long has this been happening? have you tried a system restore?
RE: WindowsVista Media Player CD Drive.
is it still showing OK in device manager or does it show an error? or is it missing completely?
this is actually a year-old thread - can we let it drop please?
do you mean the wireless hardware is "off" by default when you turn your PC on and you then have to manually flick a switch to turn it on? Or do you mean the wireless hardware is "on", but cannot connect to the network until you configure it?
I'm guessing that Seth's idea won't work because it will treat the failed restart as a "good" configuration (even though its not). Thats a bug thats been there since the days of Windows NT4 (and for all I know OS2...) If it DOES work it will be interesting to know
RE: could you email me keyboard removal process please. thank you
PCHub in Singapore have the USA version of the keyboard in stock at $22.16 + cariage. The UK version is $33.24 but they dont have any Note PCHub say these keyboards also fit the Amilo D6680, 7800, 8800 and - Acer Aspire 1600, 1606 - Dell SmartStep 200N, 250N - NEC Versa P440 Could give clues as to where to get a replacement locally Best to ask before buying though http://www.pchub.com.cn/uph/laptop/66-35911-10205/Fujitsu-SIEMENS-Amilo-D6680-Keyboard.html
this is a repost from an old reply Hopefully you will find support info on this model on one of the sites given. We've had reports before of DSG not supplied any information with this model The Advent 4211 appears to be a rebadged MSI Wind U100 Advent is a DSGi brand, and their support site for this model is at http://support.thetechguys.com/layout.aspx?ID={1f2191e7-6549-41b4-80ff-8dbc62ea8fd5}&CatID={6531350e-d7a1-4523-a171-283d16fe2635} The MSi support site is at http://global.msi.com.tw/index.php?func=proddesc&maincat_no=135âˆ_no=1474 there may be detail differences between the two models, but basically its the same machine Manuals are available for download on both sites
its gone wrong restart the machine, and tap the F8 key as it does so When you get the menu, select "repair my computer" and choose the "system restore" option. Select a date from before this happened
take it back its broken
RE: external hard drive device installer error
then try it back again in the machine it DID work in Does it work there now? I've known new USB drives work once or twice and then die. How old is your laptop, which version of windows is it running, and are the USB ports version 1.1 or 2.0?
I think the idea is that the USB cable gets plugged into the Xbox, not a convenient PC.... you've almost certainly trashed the data on the drive As its a Compaq there will be a hidden recovery partition on the drive - if the partition table has not been scuppered you may be able to get into this using "F8" and going for "repair my computer" and selecting the restore function. If that fails, you may be able to get into it with F10 or shift/F10
RE: external hard drive device installer error
1) try it in another USB port 2) make sure its connected directly to the PC, not through a hub 3) try clearing the USB device entries using USBDeview http://www.nirsoft.net/utils/usb_devices_view.html
you may find some helpful information by following the links for your model on this third-party site http://www.uktsupport.co.uk/advent/laptop/lapmod2.htm Note neither they nor we have any affiliation with Advent
one other point is that a Packard Bell from three/four years ago is very unlikely to have the power to run Vista - and it probably won't have been supplied with Vista Vista was released to customers on 30 January 2007
if its a new computer and its doing this "out of the box" take it back and ask for an exchange or refund That sounds to me like a message from the screen telling you the base unit is not outputting a video signal - i.e. its not booting
RE: green 6 mini pictures(all not clear) with black bar through middle
just before you bin it, check if the manufacturer has extended the warranty There was quite a legal fuss because Nvidia supplied dodgy chipsets (actuall made by STMicro I think) and SOME laptop manufacturers were able to force Nvidia into paying for extended repairs For instance HP and Acer both had extended warranties on some models (though they seem to try to hide the fact). Its worth a phone call to find out. Arm yourself with the model number and machine serial number first
I'm guessing this one got lost in the general volume of mail, otherwise I'm sure it would have been answered earlier Have your tried downloading the drivers, and following the instructions on this site? http://blog.evandavey.com/2008/02/how-to-connect-huawei-e220-usb-modem.html
RE: Computer turning itself off
thats a Microstar MS-6787 board with a 2.4GHz Celeron D320 CPU Will run as hot as anything can. If its dusty thats probably the problem. If it was mine, I'd give it a thorough vacuuming to get rid of the dust a replace the power supply and heat sink/fan. Parts would be around £25-30 max, then theres labour as well. However it is has been overheating theres a chance the CPU and/or motherboard have overcooked. From memory I don't think those processors had a thermal overload cutout so they would just get hotter till the m/b tripped (if anyone can correct me please do so) Note that came with an 80Gb Western Digital hard drive, which is probably now living on borrowed time
RE: Keyboard replacement for Acer Aspire 5735
Ok I'm going to throw in my pennyworth here Buying a single key from a laptop breaker at the stupid prices usually charged is daft when you can get a new keyboard for around £30 heres one example, and theres probably cheaper sources on Ebay http://www.acerspareparts.co.uk/acer-aspire-5735-series-keyboards-c-516.html
RE: Computer turning itself off
Time never made a model called the S27 If you can give me the full model number I should be able to offer some comments on the machine Model number should be in the form of 123AB456G7 unless its a very ancient Win95 machine in which case it could be something like 12A
RE: Computer want boot up to start
before anyone starts panicking about hard drives, may sure any CD, floppy or USB disks are removed from the machine and try booting again
I think you'll find the DC power jack has mounting legs which are too short and has lost contact with the motherboard You probably need a new jack with legs of the correct length that will actually locate and stay in the sockets once soldered into place Now that IS a recurring fault with Dell laptops Forget the hogwash about the "charging element" thats just misinformed gobbledegook
RE: green 6 mini pictures(all not clear) with black bar through middle
short of fitting a replacement motherboard the only chance of getting that fixed is to find someone who has a reflow machine who can remake the solder connections to the graphics chip. That'll cost a bit and theres a good chance the problem is with the chip itself anyway - in which case you'd need another board with the same chip as a donor. All a bit messy really. If the machine is more than a couple of years old its not cost effective
RE: Packard Bell EasyNote laptop
its a webcam - so its meant to work with web software like Windows/MSN Messenger, one of which will be on the machine. Its unlikely to have its own software
its not a do-it-yourself job either due to the cost of buying parts singly (and the difficulty of identifying the correct replacement) Time to call in a laptop repair specialist
RE: external hard drive device installer error
Kirsty basic rule with these drives is plug into the USB port on the PC and then turn on the drive power supply - NOT the other way round. Is that what you are doing? Also if it came with two USB leads you need to plug BOTH in, both power and data lead
" I have recently installed some XBOX software" Just what did you install? Sounds like it corrupted the hard drive data. Was it actually intended for a PC? And was it "original" or copied? Errors of this type usually indicate viral file system destruction
Check the status lights on your router You may have a good connection but if you are not actually logged om then you wont get anywhere Are there any instructions with your router telling you how to log onto it and check its status? Which ISP are you with and which router do you have? Which of the status lights are on on the router and which are off?
RE: Internet Explorer Unhandled Exception
Gill just which toolbars do you have installed?
It could also be due to the web filtering included in Internet Explorer 8 However, whether Google or IE8 (or possibly even the web filtering which comes with AVG Antivirus) Iv'e found all to be reliable. If one of them says a site is bad - then it IS bad Don't take the risk
RE: i am trying to get free nero. so i put my granson on disk . can you help please . i am on vista
if you want free cd and dvd burning software, forget Nero Use CDBurnerXP from http://cdburnerxp.se/
RE: Vista Home Premium will only boot on second attempt
just to put a different thought on this - it could very much be a power regulation problem due to capacitor disease. Seen it many times where a failing cap wont charge properly on first boot, but does on a second attempt Only way to check it would be to strip down the machine and manually inspect the board. Replacing the actual caps is cheap IF you can find someone prepared (or able) to do it without burning a hole in the board
RE: Desktop pc running xp home i cant instal roxio creator & nero6
as far as I can can remember Nero 6 has severe compatibility issues with XP - like it wont work, or even install Get a newer version. As for Roxio - which version are you trying? And for the record, Robin is correct: Roxio and Nero on the same machine will block each other from working. The different ATAPI/ASAPI drivers are incompatible
yes - good idea
ha! thats the OSD software not working.... go to this site and download it and reinstall http://support.thetechguys.com/layout.aspx?ID={81c16664-cd9e-41b9-ac9b-3b7cb251e0d6}&CatID={056b3345-b0bf-4d52-87cb-2ab2d26401d0} by the way, for the record this is yet another variant of the ECS U51IL1. And there's still no support page for it on the ECS website
if I'm right, and if you disable OSD from running at startup by using MSCONFIG it won't come back Unless you re-enable it If the MSCONFIG trick doesn't work, then things become trickier as we'll have to clean the program out of the registry. But lets worry about that later
OK, I think what has happpened is that you've been hit by a virus false positive. Some Advents come preloaded with two file - I think this is one of them - that some AV software picks up as rogues My guess is the AV software has knocked out the file, but the registry is still looking for it at startup If its what I think it is, you don't need it running anyway. Just disable it using MSCONFIG an see what happens. Its also worth updating your AV software and doing a full scan just in case... http://netsquirrel.com/msconfig/
Ryan try a driver rollback of the display driver http://support.microsoft.com/kb/306546
you're going to have to give us the complete error message if you want us to make any sense of that Also make/model of machine and version of Windows
RE: laptop/packard bell easy note
so the machine can't find a disk with an operating system on it. Presumably you wiped the hard drive? Please tell us in more details exactly what you did and what you think you mean by "reboot". All reboot really means is turn the computer off and back on, I suspect you mean somethng else what was the last thing you did to this machine before it went wrong? Also what model of machine? Which version of windows?
easieste thing to try is probably a system restore instuctions Vista http://www.bleepingcomputer.com/tutorials/tutorial143.html XP http://support.microsoft.com/kb/306084
so at what point did this happen? This could be due to hardware problems, incorrect settings or missing drivers Have you changed/deleted any drivers or altered the display settings?
I've just tried using in in Vista and it seems to work (even though it shouldn't..) Give it a go
If you are running Windows XP download the file unhookexec.inf from this page http://www.symantec.com/security_response/writeup.jsp?docid=2004-050614-0532-99 Instructions are on the page. It should set the shell extensions back to normal If you are running Vista please post again
go to add/remove programs and unintall ALL the BT software. You don't need it: its just bloatware Use the computers own software if you want to connect wirelessly If there error goes away then fine. If you still get an error then its malware and the machine will need cleaning
RE: Fujitsu Siemens Amilo Si 2636 disassembly
all I can find is the product overview at http://uk.ts.fujitsu.com/rl/servicesupport/techsupport/lifebook/AMILO/Amilo-S/Amilo_Si2636.htm Doesn't tell you much, except the second SODIMM slot is under the keyboard
then you have probably diagnosed your problem youself it sounds very much as if the battery is faulty
RE: My ACER Travel Mate 7320 Laptop
and just a PS Of course you've nothing to lose by picking up the phone and calling them. Who knows, the guy you speak to in the call centre could be having a one-in-a-million good day
RE: My ACER Travel Mate 7320 Laptop
unless you took out an extended warranty at point of sale I don't think you have a chance. Even if you did have a warranty I would not rate the chances too highly. In my experience most PC companies (this is a general comment and not specifically aimed at Acer) will do their best to wriggle and squirm out of any responsibility for a fault like this. Theres a couple of issues (1) is that this probably IS a design fault. Notwithstanding my comments about it usually appears after a knock, if the machines were properly designed then a knock would not put the hinges out. However, how the heck will you ever prove that (2) availability of spares is an issue. Margins are so tight on laptops that very little is retained in the way of production overage for spares. So if there IS a generic fault, the few percent retained as parts will quickly be exhausted. If the suppliers admit to a problem, they won't be able to fix it because there won't be any parts. Only option would be a replacement machine - and that will only happen when Morecambe win the Premier League Just a final point - to slightly contradict what Alan said, Acer do actually design and assemble their own laptops. Some of the components may be bought in, but the shells/chassis/motherboards are made to Acers designs and specs: they are not me-too ODM designs
RE: Drivers for Time computers
sorry - what I should have added was that all the Time & Tiny support websites were pulled offline by their webhost - Supanet/Internexus - around three weeks before the Administrators walked in. Funny that when you consider that Time and Supanet had the same ultimate beneficial owners.
RE: Drivers for Time computers
Time went bankrupt and were closed around four years ago (taking Tiny with them for the second (or was it third?) time as well) The current business is in the same building with the same owners, but has no - legal - connection or responsibility with/for the old companies You could argue there's a moral responsibility, but that has no place in law.
RE: My ACER Travel Mate 7320 Laptop
yes usually happens because the machine has been dropped or knocked and the hinges put out of alignment Besides which its a cheaply made - and cheaply designed model. At 16 months its outlived the typical Acer motherboard by two months. They're not designed for longevity.
don't bounce the laptop, bounce yourself My guess you have not kept your security software up to date. Now we have to get that working again and probably use other tools to clean the machine So 1) what antivirus or security software do you have installed on the machine. Do you have a valid subscription for it and is it up to date with definition files? 2) is windows update working properly? If you can answer these, we can point you on the road to cleaning t=it
RE: Drivers for Time computers
should read 00515BM03G4 This has a Microstar MS-6777 motherboard - otherwise known as a K7N2GM-L. It uses an Nvidia chipset with Athlon CPU Details and drivers are available from http://www.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=547 Everything should be there, except the modem which is a Conexant based item. Windows should find a driver for that. Note two points with this board 1) because its an Nvidia chipset, windows XP does not have its own driver for the ethernet port, so you'll need the chipset drivers on CD - you won't be able to install them online 3) this was one of the MSI boards that had a habit of exposing the weakness in the ATi 9200/9600 series graphics cards. There was a tendancy for those cards to develop a fault which made them boot to a black screen: this motherboard seemed to make that fault more likely to develop. If you fit a graphics card I suggest you don't use an ATi one
you don't need a disk to reload an Acer If you cannot get into windows, then use the "Acer E-recovery" program to restore it. Should be in the windows start menu If you cannot, then try Alt + F10 at startup
RE: start up problem vista home premium
yep, if you look at the details for that update, there should be an option to hide or disable it Select that and it goes away
Time to explain why I think contact needs to be made with mailservers.net I think the port settings are wrong - the error message is giving an SSL error. If the incoming mail is using SSL then for most ISPs the correct port would be 995, not the 110 in the error. However some use 965, and its possible that ukservers.net may be nonstandard as they are using a mail forwarding system. Only there are going to know However there is an offchance that AVG is to blame - try uninstalling that. Could also be worth making sure the windows firewall is set to allow the mail program to run
RE: start up problem vista home premium
ah I misunderstood - the way you phrased it seemed to imply that hte machine would boot on a second attempt without a repair All you can try is to sequentially install the updates one by one and see which is the culprit
Sandra it really is time to talk to them, not us They're not a company any of us deal with and their settings are certainly not common knowledge
what server and port is the incoming mail set to?
Ideally the drive should be removed from the machine and mounted in another as a slave, and then scanned with a file retrieval tool Recuva is the best of the free ones, there are others of varying usefulness and cost It would probably be in your best interests to get someone in to do this, as a slight slip could ruin any chances of recovering the files In the meantime, DONT USE THE MACHINE. Keep it off as anything could overwrite the files, especially whole-scale virus scans. Don't do any more of those
RE: Keyboard not working on Sony vgc-m1
if its overheating it could run slow - this chipset could be dropping into a kind of "limp mode" to protect itself from excessive heat. The heat could also cause keyboard problems - something sometimes seen in laptops (which is what this machine really is internally) Its probably worth getting someone to check it over to see if a replacement fan will work, but other than that my personal view would be to give up on it and replace it with a conventional PC thats going to be easy to repair in future. I'm afraid these all-in-one units are a blind alley in terms of repairability - unless you have access to the (very expensive) manufacturers parts bin One thing it could be worth doing is extract the hard drive and fit it into a caddy, giving you a portable backup drive - and access to to your data
so I'm guessing that outbound mail is routed through TalkTalk's servers, but incoming is routed through ukservers.net redirection service. You're going to have to talk to them to get this resolved as none of us here wil know the correct settings. I'm guessing that they will be using a secure non-standard port. Call them: they're the ones with the info on this
RE: Keyboard not working on Sony vgc-m1
constant beeps rather suggests something more fundamental like an overheating machine. Could be fan has failed internally If the keybaord HAS failed then you've hit a bit of a problem, as it will have to be physically removed to prevent it interfering with the machine. I guess thats not too easy: basically you've just found the design flaw in pretty "all-in-one" devices. I've just tried Googling for a replacement keyb and so far not found one listed However I did find that a year ago another PCIQ member - Lee M of Wolverhampton - took on a similar job. Lee, if you are reading this can you help? Did you fix that one?
Its not turned off. Its simply not installed Besides which for XP or Vista you should be on Version 10 Run the uninstaller at http://fpdownload.macromedia.com/get/flashplayer/current/uninstall_flash_player.exe then go to http://get.adobe.com/flashplayer/ and get the latest version of the flash player If you still have problems, try the standalone installer from http://download.macromedia.com/pub/flashplayer/updaters/10/flash_player_update1_flash10.zip
To be able to offer useful advice we need more information: who is your mail service provider? what software are you using to receive the mail? whicb version of windows? and antivirus / security software are you running?
Dorrie you seem to have a lot of problems with a lot of different computers. You running a repair business or something?
RE: i have an echolife modem which keeps disconnecting
"i have an echolife modem which keeps disconnecting" Yes, they do that Talk to TalkTalk and demand a replacement made by somebody other than Huawei If they won't then buy yourself something reliable.
RE: start up problem vista home premium
so it fails to boot once, but does the next time? Or have I misread your statement?
automatic activation is disabled on a e-system product key. You have to manually activate, however sounds like the Microsoft agent got it wrong, or misunderstood you. You shouldn't need to change the install ID - you should be able to do it all through the automatic phone system - as long as you answer the questions corectly. Your login problem is probably caused by a Windows Genuine Advantage authentication problem (NOT the same as activation) and normally kicks in if either you have an invalid product key, have tried hacking the activation files, or deleted the wrong files. If the product key is real, you may fix it by installing the latest WGA files. Otherwise reload it again - with a normal OEM CD As for PC-Angel - you destroyed that image when you used the wrong CD. No chance of that working now
1) which antivirus programs have you tried downloading 2) check the date settings of your computer. Do you have the correct date?
RE: start up problem vista home premium
if I understand you correctly, you have identified the exact update or "patch" which causes the problem Which specific update is this please? Please also advise the make and model of your computer as the problem may be specific to the type of machine
if you are trying simultaneous displays on laptop and PC, then the problem is going to be that the TV cannot handle the laptop resolution. Generally a TV cannot handle higher than 640x480 (at 50 or 60Hz) unless its a Hi-def one. Normally you would output to a TV using S-Video or Composite video (or even component video) and that would scale the output to something usable. Here you are using VGA and the TV cannot handle it (its unusual to find a TV with VGA input anyway) Possible resolutions 1) try to set screen resolution to 640x480 2) abandon VGA and try S- or Composite video instead 3) if you don't have S- or Composite- outputs, buy a VGA to Composite converter
I'd be inclined to suspect a couple of other possible causes either a dying hard drive, or more likely capacitor disease For a hard drive, the disk manufacturers diagnostic tools MAY identify it For the capacitors, a visual inspection of them/b would be required Either way, both are expensive resolutions: try the battery check first to see if that cures it
you say "when I try to log onto a site it will start loading the site" yet "I am not even able to log on to my computer as when I get asked for my password I cannot enter anything " If you cannot get into windows how can you be attempting to log into a site?
if only one port is not working then the port is probably broken should be repairable by a notebook engineer who is handy with a soldering iron, though there is a risk of blowing the board (as with all m/b surgery) Cheaper option may be to ignore it and just buy a USB hub
you have given us very little to go on, but my guess would be a faulty keyboard Is it a laptop?
Lynn the only way your dongle is "not compatbile" is if it does not have XP drivers on it - which as far as I am aware is not possible unless you've wiped the onboard memory chip. If you have, then you are going to have to download the drivers from the 3 website. Note that 3's comments about Microsoft sound like the kind of garbage spouted by a salesman trying to hit his monthly bonus
I hope I answered that in the first response...
Terry just reread this and realised I slightly misinterpreted what you've done I assume you have fitted a new hard drive What have you done to put an operating system on the drive?
remove any CD, DVD. floppy or USB disks and then try again the machine could be trying to boot off one of those
Dorrie Read this page http://support.thetechguys.com/layout.aspx?ID={07ea30e9-2814-42ee-926d-c3a24ca51030}&CatID={99325009-bd05-42a6-b9fd-d80761c9f28a} If it does not work,then the image is missing or corrupted and you will have to restore the machine from a Windows CD
Dorrie - no, thats something else Is your machine running Windows XP or Windows Vista? Does it currently boot into windows r is something stopping it from booting?
call trading standards if the guy sold her the RAM on the basis of it making a difference to the performance of the machine, it was clearly a fraudulent claim
Is it running Windows Vista or XP? If Vista try to get into the system repair wizard by hitting F8 at stsrtup and choose the repair option from the menu If XP hit F8 at startup, choose safe mode and try to run system restore from there If that fails then the choices are a manual restoration of the registry followed by a system restore, or a repair install of Windpws (a so-called in-place upgrade) The latter requires a windows CD, the former a VistaXP or similar repair disk
why do 128mb memory sticks exist? Totally pointless More to the point, are they available new now? I'd wager that was a second-hand part eecvoered from a scrapped machine
i think one of the updates has gone wrong: this is an error from a corrupt registry. Did the system crash or error during the update? This is not the full error message - you should also get a path in the registry leading to this key Do a system restore and then try the updates again
true, but theres nothing to indicate that the machine even has a wireless adaptor As its a tower built to the customer's spec, adn teh customer obviously does not know enough to have specified a wireless adaptor, then I would suspect it does not contain one
would they be the black slimline Speedtouch routers that TalkTalk are curently shipping? I've had three of those dead out of the box in the last few weeks
sorry, note the typo "If you are not familiar with PC components then a PCI one is the better option." SHOULD read "If you are not familiar with PC components then a USB one is the better option." sorry for the confusion
If your PC does not currently have a wireless adaptor fitted (either USB or PCI) then yes you will need to purchase and fit one If you are not familiar with PC components then a PCI one is the better option. You should be able to pick one up for less than £20. However you will have to install the drivers and then configure the WEP/WPA keys before you connect
Alan is correct: Yahoo draws a blank as well Can you give us the EXACT error message please, including all punctuation Just exactly what disks are these, and what DVD software do you have on the machine (inclcuding details of any codec packs) Does the machine have a TV card or digital capture device?
RE: Recording cassette tape to c.d.
that appears to have a dual-purpose switching line in/mike jack my first guess would be that the line in jackplug on the cable is too short or damaged and so does not make contact. try another cable from a different batch. Or maybe one of the cable cores is broken. Or one of the outputs from the tape deck is faulty
are the DVDs originals or copies? what region code do they have and which region code is your drive set to? what is your graphics card? Do you have the correct drivers installed and do you have hardware acceleration turned on? how old is the machine - the drive could be dying which version of windows are you running? If Win9X do you have the busmaster/IDE drivers installed? Have you checked the disks for marks or scratches?
RE: Problems with Mac wireless on OS X leopard
was that with the same Belkin router or something else?
I think you will be better off addressing your question to Sky, using their support form at http://fantasyfootball.skysports.com/ContactUs.aspx They are the ones most likely to have an answer
of course you could try going down the manual registry repair route using the repair console or a PE disk and accessing the snapshot backup files, but the average customer will not have access to those tools
I know what you're getting at Alan, but my view is that the probability is that either you won't fix it, or if you do the time taken will be more than backing up, reinstalling and then recustomising This is one of those problems where you could spend frustrating days failing to fix it. I'd sooner know fairly quickly whether or not the hard ware is serviceable or not I don't often advise blitzing a machine, but this is one time when I would. This particular error is so all-encompassing that unless you can tie the appearance into a specific event, often you'll never get to the cause
I'd guess at a trojan hooked deep into the startup files My remedy would be to hook the drive to another machine, back up any required files, return the drive to the original machine, nuke it and return it to factory settings. If it works then the problem was a virus. If it does not work then its a motherboard failure Life is too short for trying to diagnose one of these: unless the cause is obvious (i.e recent driver update or hardware change) then pinning the problem down takes too long. This is one of those cases where the nuclear option is best: if it fails to work afterwards you KNOW its dead
RE: Acer 5630 won't charge...help!
it should be possible to pick up a charger specific to an Acer 5630 for around £35 retail. it wont be Acer branded, but then the ones Acer use are not Acer branded either - they are all bought in. My supplier does not have one for a 5610 on their website, but I'm sure the price would be similar
irrespective of your checks there are three possibilities 1) blown power supply 2) damaged DC power jack 3) failed motherboard You say you have eliminated the power supply - how did you do this? You can only prove a good output voltage by using a multimeter (or similar) Power jacks can usually be repaired for less than £100 - actual price depending on model Blown motherboards can be expensive if you have to buy new. Some can be repaired (you need someone with specialist skills) or sometimes you can get a replacement from a scrapped machine Whatever the cause, if you are certain the power supply is not at fault, then you will need the services of an IT professional to resolve the problem. Request paid support on our main help page
you also got a free tour around some of the more esoteric tools of our trade. As you can see, some are cryptic, some arcane and others just weird. But they work! (unlike a lot of commercial security products...) By the way, what we used was just the tip of the iceberg.
Linda looks like you've done it The registry entries are still there, but the actual files have gone,so they can't harm anything Well done on two counts First for clearing the machine Secondly for staying with us on what is now the longest thread on the forum
To anyone else thinking of posting on this thread: it is old and closed If you wish to ask a question on this (or any other computer support topic) please open a new thread of your own thanks
josephine that statement really makes no sense as a standalone statement. In fact I cannot understand what you mean To avoid confusion, and to stop your question getting lost, can you please START A NEW THREAD, explaining 1) what version of windows and which e-mail program you are using 2) who your e-mail provider and ISP are 3) describe to us just how you are attempting to reach your e-mail, what is going wrong, and what error messages you get 4) what have you been told by your ISP 5) what is the significance of 678 thanks
dont worry about that error message looks like the problems are gone except for one O2 - BHO: Search Assistant - {F0626A63-410B-45E2-99A1-3F2475B2D695} - C:Program FilesSGPSABHO.dll have you got a folder in "program file" with a name that begins SGPS... hard to know exactly what it will read as the forum deletes the backslashes in the path. Delete that folder, or all the files in it, and you're done
RE: forgotten logon password in 2000 Pro
by the way, before you dispose of the machine its a good idea to wipe the hard drive this is one of the best utilities for that http://www.dban.org/
RE: forgotten logon password in 2000 Pro
thanks for the feedback Gary You're right not to move the old hard drive partly for the reason you say, but also because it will be a weak point in the new machine. Most drives fail around five years old, and this must be around twice that. If the drive was bigger or newer I'd suggest fitting into a caddy and using it as an external backup, but in this case its not worth it If you do get a lot of these kind of problems, getting a USB to IDE converter could be worth thinking about. You can use these to temporarily link an old drive to a new machine without actually extracting the drive: just take the side panel off the old machine and plug the converter into the drive something like this: http://cpc.farnell.com/pro-signal/psg01192/adaptor-ide-to-usb-2-0/dp/CS13609
RE: forgotten logon password in 2000 Pro
there are a couple of ways of doing this, but offering advice on this subject is a bit of a problem for us due to misuse for cracking thieved laptops The information is out there on the internet have a look at http://home.eunet.no/~pnordahl/ntpasswd/ and http://ophcrack.sourceforge.net/ We've declined this kind of request in the past, but in reality the information is out there already However if anyone asks us how to crack BIOS passwords on laptops then they're not going to get too far...
yes you still need to delete: SGPSABHO If you are getting a warning message its because you are double clicking it. Use the RIGHT mouse button and click on it once. Then select delete "Fast Browser has two files Fbs Search Provider which is an XML document, and Fbs Search Provider IE8, which is an Application. WHICH ONE??????" You need to delete BOTH of these Now do you begin to see why at the beginning of this saga I suggested you call someone in to do this? However, you're almost there now. Just three files to delete
RE: cd/dvd rom doesn`t work . wont play any form of disc or recognise one there !
uuuh the forum knocked all the backslashes out of my post and made it a nonsense here it is again with them replaced by a forward slash / Remember to corrrect every / by replacing it with a backslash REGEDIT4 [HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4D36E965-E325-11CE-BFC1-08002BE10318}] "UpperFilters"=- "LowerFilters"=- [-HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Cdr4_2K] [-HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Cdralw2k] [-HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Cdudf] [-HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/UdfReadr] [-HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Cdr4_xp] [-HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Cdudf_XP] [-HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/UdfReadr_xp]
RE: cd/dvd rom doesn`t work . wont play any form of disc or recognise one there !
just an afterthought, is the machine runing Windows XP, and if you link in device manager do you see a yellow exclamation remark against the C/DVD entry? If so, then 1) delete the entry from device manager 2) copy and paste the text below into a text file, and rename the file cdfiltersfix.reg. 3) right click on the file and select "merge" 4) restart the machine. Check in device mamager - should now appear OK. It should also be able to read disks. However your may find that you need to reinstall any CD/DVD burning software before those work properly -------text to copy - all below this line-------- REGEDIT4 [HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}] "UpperFilters"=- "LowerFilters"=- [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesCdr4_2K] [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesCdralw2k] [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesCdudf] [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesUdfReadr] [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesCdr4_xp] [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesCdudf_XP] [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesUdfReadr_xp]
dont worry about the Hosts error message. It always happens in Vista and does not affect any of the items we are looking at here. Ignore it. Those four items are not in the Hosts file, they are BHO (Browser Help Objects) Irrespective of their disabled status, we need to remove these files I think the answer is going to be to physically delete them. The actual locations of the files should be these (note that this forum does not allow the use of backslashes, so I've used / instead. C:/Program Files/PriceGong1.2.0/PriceGongIE.dll C:/Program Files/SGPSA/BHO.dll C:Program Files/Fast Browser Search/IEFBStoolbar.dll We need to reboot the machine in safe mode, open up windows explorer, and navigate to the Program Files folder Then one by one delete 1) the folder called PriceGong1.2 (or maybe just PriceGong 2) the folder called SGPA (I'm guessing here - it could be a single file called SGPSABHO.dll 3 the folder called Fast Browser Search Once thats been done, we need to tidy up the registry Download and install CCleaner from http://www.filehippo.com/download_ccleaner/ (big green button, top right labelled "download latest version) During setup tick all the boxes EXCEPT the last one (about running from within Internet explorer - you dont want that option) Once installed, run it. Select the button which says "registyr2 and the click "scan for issues" When it finishes scanning, use the "fix selected issues" button. Scan and fix repeatedly until all the problems go away: it can take three or four scans Once you've done that, you should be clean Post back another HijackThis log and we should be done
RE: Toshiba Equium A21017I Failed to start after bios update
if you did it under a prompt from Toshiba, its worth a phone call telling them that their software broke your machine, and demanding that they do something about it
I assume you are trying to download the e-mails with Outlook Express or similar program? The cause is probably that one e-mail has a very large image attachment that is too big for the program to download To fix it you will have to access your e-mail account via webmail and delete the message from there Go to www.btinternet.com, log in using your BTinternet e-mail names and password, and follow the links to e-mail. The check your inbox and delete the offending mail(s)
still infected the browser plugins I said NOT to re-enable, have been enabled Run HijackThis again, using the second option and check the tick boxes against these entries The use the "fix checked" button to remove them O2 - BHO: PriceGong - {D2A2595C-4FE4-4315-AA9B-19DBD6271B71} - C:Program FilesPriceGong1.2.0PriceGongIE.dll O2 - BHO: Search Assistant - {F0626A63-410B-45E2-99A1-3F2475B2D695} - C:Program FilesSGPSABHO.dll O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:Program FilesFast Browser SearchIEFBStoolbar.dll O3 - Toolbar: Fast Browser Search Toolbar - {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - C:Program FilesFast Browser SearchIEFBStoolbar.dl
You dont say what part of the country you are in, or which phone company you are with. However it sounds to me that your 3G connection is poor Whatever the phone companies say, the actual area coverage in the UK is very limited and is heavily dependent on how many people are using it. What you are complaining of is pretty typical of 3G. If you are in a city or near a motorway its probably OK, otherwise forget it Whats happening in your case is the 3G connection is dropping out and the computer is looking for an alternative network path If you want to see just how patchy the coverage is, take a look at http://www.ofcom.org.uk/radiocomms/ifi/licensing/classes/broadband/cellular/3g/maps/3gmaps/coverage_maps.pdf I doubt if we can help on this. My only suggestion is to ditch the dongle and get a real internet connection
the following are bad and should not be re-enabled SEARCH ASSISTANT FAST BROWSER SEARCH TOOL BAR FAST BROWSER SEARCH TOOLBAR HE SINGLE INSTANCE CLASS PRICEGONGCTRL CLASS The following are safe and should be enabled SEND TO ONE NOTE RESEARCH The following are safe, but personally I would not re-enable them as they are just unneeded bloat GOOGLE TOOLBAR GOOGLE TOOLBAR HELPER GOOGLE TOOLBAR NOTIFIER BHO GOOGLE DICTIONARY COMPRESSIO... YAHOOTOOLBAR YAHOO TOOLBAR HELPER After that, restart the machine Does internet explorer now work OK? Do you still have the white screen problem? I suggest what you now do is update Norton 360 and run a FULL scan on the machine overnight. Once thats done, post another Hijack This log also I suggest you now uninstall SuperAntiSpyware as its a bit clunky and slows the machine at startup: theres no advantage in keeping it on the machine now
go into "manage addons" you get a list of four items in blue on the left Click on the top one, "Toolbars an Extensions" In the right hand pane is a list of programs which should all show as disabled You can enable each in turn by highlighting it and selecting "enable" - the button in the bottom right corner
Is the wireless actually connecting? If it is, don't bother about it. Otherwise use msconfig again an re-enable the OSD service and see it it comes back - maybe there was a misidentification there Once you've done that we need to clean out internet explorer click start > control panel on the left hand green pane select "classic view" A series of icons appears, click on "Internet Option" Go to the extreme right hand tab - "Advanced" and then click the "Reset" button. This will diable ALL internet explorer plugins and toobars Then go to the "Programs" tab and click the "add ons" button You will see a list of programs, most - or all - of which will be disabled. We need to selectively re-enable SOME of thse Things to enable anything from your antivirus/security software anything from microsoft anything relating to Adobe, Java If there is anything else there ask, but do NOT re-enable anything related to PriceGong Search Assitant FastBroser Zwangi If you are given the option to uninstall those completely, please do so Once you have done that reboot the computer and post another HijackThis! log
OK lets try and do this another way 1) click start > typein the search bar "msconfig" (without quotes), hit the return key. System Configuration utility runs Select the "services" tab. Scroll down until you find two entries, one each corresponding to OSD Service (OsdService) - TODO: - C:Program FilesOEMOSD_2.4OsdService.exe Zwangi Service - Unknown owner - C:ProgramDatawangizwangi115.exe Untick these and the click OK. Allow the machine to restart 2) After the restart we need to disable the browser hijacks. How we do that depends on whether you have internet explorer 7 or 8. Please post back with whichever it is
Nothing much has changed the browser hijacks are still there. these entries C:Program FilesOEMOSD_2.4osd.exe O2 - BHO: PriceGong - {D2A2595C-4FE4-4315-AA9B-19DBD6271B71} - C:Program FilesPriceGong1.2.0PriceGongIE.dll O2 - BHO: Search Assistant - {F0626A63-410B-45E2-99A1-3F2475B2D695} - C:Program FilesSGPSABHO.dll O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:Program FilesFast Browser SearchIEFBStoolbar.dll O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O23 - Service: OSD Service (OsdService) - TODO: - C:Program FilesOEMOSD_2.4OsdService.exe O23 - Service: Zwangi Service - Unknown owner - C:ProgramDatawangizwangi115.exe Linda Have you actually run Combofix and Suparantispyware? Isee you have installed SaS but have you scanned the machine with it? Between that and Comboxifx I would expect these browser hijacks to be removed Hijack This! should also remove them if you tick them and use the "clean" facility
Linda Which of the links I gave you id taking you there? its is possibly the infection redirecting you I gave you three things to download, which one is going wrong? If you can tell me that, then maybe I can point you at an alternative download location
none of the links I gave you should take you to spyware.com which appears to be a "parked" website And you do NOT want spydoctor what is taking you to spyware.com??
its OK to run it. He hasn't updated the site, but the programs is OK to run in Vista. It just skips a couple of folders in Vista
re combofix - I meant run it while the computer was in safe mode...
you are virused and appear to have multiple browser hijacks the following (at least) represent malware infections C:Program FilesSpare MessagingMessagingApp.exe C:Program FilesOEMOSD_2.4osd.exe R3 - URLSearchHook: SearchHelper Class - {91C18ED5-5E1C-4AE5-A148-A861DE8C8E16} - C:Program FilesSGPSAmtwb3sh.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: PriceGong - {D2A2595C-4FE4-4315-AA9B-19DBD6271B71} - C:Program FilesPriceGong1.2.0PriceGongIE.dll O2 - BHO: Search Assistant - {F0626A63-410B-45E2-99A1-3F2475B2D695} - C:Program FilesSGPSABHO.dll O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:Program FilesFast Browser SearchIEFBStoolbar.dll O4 - HKLM..Run: [SpareMessaging] "C:Program FilesSpare MessagingMessagingApp.exe O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O23 - Service: OSD Service (OsdService) - TODO: - C:Program FilesOEMOSD_2.4OsdService.exe O23 - Service: Zwangi Service - Unknown owner - C:ProgramDatawangizwangi115.exe Removing these is going to be painful 1) Download an run ATF-Cleaner from http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25 Yo need to tick all the boxes and use it to remove all the temporary files in the system 2) Run Hijack This! again, this time selecting the second option "do a system scan only". Then tick all the lines I have shown above (except the first two) and use the program to remove them 3) Download and run Comboofix from http://download.bleepingcomputer.com/sUBs/ComboFix.exe. You need to run this in save mode and use it to scan the machine 4) Download and update SuperAntiSpyware free edition from http://www.superantispyware.com/download.html Do a full scan of the machine and delete everything it finds Once you have done that, generate another Hijack This report and post back again
Well Sonja S what a confusion. I havn't a clue wtf you are talking about as I cannot find a single previous post in the forum by anyone with your name However if your problem is that the Adobe Flash player will not install properly, yes thats a well known issue caused by a failed update and the fix is offered on the Flash download page However here is my simplification of it: download and run this uninstaller program Should clear out all the corrupt versions of flash http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe then go to http://get.adobe.com/flashplayer/ and reinstall the program Note you need to install once for Internet Explorer, and then if you use Firefox download and run it again from within Firefox If that still does not fix it, either post back or read the rest of the Adobe support site as you my need to run a special tool - details ARE on the adobe support page And by the way - we are not affiliated with 3, any other phone or ISP company,or any national supplier of cheap junk laptops
its set to a USA keyboard layout How you change it depends on the version of windows: XP or Vista?
and by the way, that "Advent" is actually an ECS U51IL1. Like so many of their products, there is no support page for it on the ECS site
Linda please try what I suggested in my last post thanks
Linda please download Hijack This! from this link http://majorgeeks.com/downloadget.php?id=5554&file=1&evp=4122712c2af084c815e5fd4f2b249d83 Please run and install it, it gives a menu Select option 1, which is "do a system scan and save a log file" Once you have created the log file, please open the file and copy and paste the contents here Lets try and see just what is running on this machine
Linda by disabling programs you are just papering over the cracks. I believe you have some serious malware on your machine I strongly advise you get someone to look at this machine If you object to paying for help, download, update and run Malwarebytes Antimalware tool and delete everything it finds Then post back - we need to run HijackThis! afterwards - you'll get the details when you post back after the Malwarebytes program, which you can download from http://www.malwarebytes.org/ (big blue button on left, labelled "download free version" Note if you follow Barry D's advice and disable ALL with device manager, then all your security software will be disabled - so next time you go online you will get even more virused Get someone in to sort this machine for you
Linda I see you have placed a work order with me - however I've had to decline the job s you are in London, while I am in north Lancashire. Distance makes it unworkable. I have mailed the admins asking them to reallocate the job to someone more local, but if you hear nothing by lunchtime please place another work order on the system, but using the !quickmatch" feature rather than specifying a specific agent thanks Jon
Dorrie (and Arjun) MSN Messenger is not Windows Messenger 5.1 They are similar programs, but come from different parts of Microsofts software empire and install as separate programs Actually getting rid of 5.1 following an install of Live Messenger can be a real pain as the newer install may nuke the 5.1 uninstaller. Try this (lifted from Tom's Hardware at http://www.tomshardware.co.uk/forum/page-93722_35_0.html ) "To remove Windows Messenger 5.1, click Start, then Run, and enter the following: msiexec /x {C3A6819F-62D3-4750-AF1C-28206DDF2C2E} then click OK. It may report that the product isn't installed, if so, reinstall 5.1 and then remove it. " While you are at it, you may want to lose MSN Messenger as well by following Arjun's advice, but thats NOT the program you asked about
Colin just what do you mean by "word flag"? Can you explain in more detail just what you are seeing as I for one don't understand what you mean Can you also please advise which version of windows you are using, and which version of Internet Explorer. Are you running any antivirus or security software? If so, which ones, and are they up to date? We need more detail before we can make a sensible offering of help
" My Norton security scans every day and stops anything and everything " it may scan every day, but it does not stop "anything and everything". In fact Norton may stop common virii, but it does little for more sophisticated studd (like rootkits, spyware, broswer hijacks). Most of the machines we have to clean have Norton or Symantec security software on them. I'm afraid you are suffering from the same misapprehension that assumes that because you've locked the door you won't get burgled... By the way,if you follow Arjun's advice and disable explorer.exe from loading at startup, then Windows wont start. Serious piece of garbage information there: the executable for Internet Explorero is iexplore.exe, not explorer.exe Explorer.exe is the windows interface shell. Stop it loading and you've got no windows
1) Aruns tool suggestion is bad advice as modern versions of IE has a popup blocker - this piece of junk software dates from the days of IE5. You'd be better off installing the Google toolbar than this.. 2) the problem is almost certainly malware related and you are not going to fix the problem without addressing that. The machine needs sanitising. The program Arun suggested is NOT going to do that Given the nature of the symptoms I do not believe this one is a "do it yourself" fix - call in help
RE: Toshiba Equium A21017I Failed to start after bios update
I don't thinkthats going to work in this case. I cracked open the BIOS exe file and its clearly one you have to flash from within windows from a file, not in DOS from a floppy Its just possible that if you unpack the zip exe file, take the actual bios bin file, put that on a floppy with an appropriate version of PHLASH and the correct autoexec file you MAY get it working. But unlikely. Besides which, does this machine have a floppy drive?
RE: Toshiba Equium A21017I Failed to start after bios update
better add some words of caution 1) stripping down a laptop is a slow and painstaking process and is probably best left to someone with esperience 2) removing the BIOS chip is tricky: its easy to damage the board 3) BIOS chips come in many different forms and sizes: you need to specify in the order to Badflash exactly which type of chip you need, and what you want it programmed with Read all the instruction pages on the Badflash site before proceeding
RE: Toshiba Equium A21017I Failed to start after bios update
the correct BIOS for that machine appears to be on this page http://uk.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=UK&mode=allMachines&action=search&teddProduct=742&selShortMod=680 Is that the one you used? I've expanded the files, and it looks like there is no chance of using the "bot block" system to recover the machine, so you have three choices 1) strip the machine down, and try resetiing the Clear CMOS jumper - if you can find it (or pulling out the BIOS battery for a day or so). If youa re lucky the machine will revert to an earlier bIOS< but its unlikely 2) if the BIOS chip is socketed and removeable, order a replacement from http://www.badflash.com/ 3) If the chip is permanently fixed, then you need a replacement motherboard What when wrong? Wrong BIOS or did it crash midway? And what made you think you needed to update?
thanks for gving us the feedback its always nice to know when something works
Try running through this setup routine for Yahoo Messenger http://help.yahoo.com/l/ca/yahoo/messenger/win/voice/voice-07.html
RE: Faded White Screen on Start up
I think it needs pointing out here that this shows 1) the risk involved in buying a computer and then taking it outside the country of purchase, where warranty support may not be available 2) making a purchase decision guided solely by price. Generally you get what you pay for 3) generally a fault in a new PC is not immediately apparent: it can appear over the first month or so. That makes it imperative that if you do intend to take a new machine out of the country, you give it a thorough testing / use for a month or so first. Just "turning it on" once is not enough to find any faults
have you recently updated windows or internet explorer?
you've not given us mush to go on possible causes faulty screen faulty backlight or inverter incorrect disply settings failed graphics chip overehating wrong drivers display set to output to external monitor or TV get someone to look at it - diagnosis by forum is near impossible given the information you hve supplied
take it back to the shop and demand an exchange or refund under the "sale of goods act" I've just done a quick Google check and I cannot find a support web site (or even ANY website) for this company. All I could find were other people also unable to find them Doesn't sound good for future support if it goes wrong again
That product code equates to " HP Pavilion Media Center TV m7655.uk-a Desktop PC Bundle" main support page for that model is at http://h10025.www1.hp.com/ewfrf/wc/product?product=3307078&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%BB specification page for that model is at http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00796369&tmp_track_link=ot_faqs/top_issues/en_us/c00796369/loc:2&lc=en&dlc=en&cc=us&product=3307078&lang=en and it clearly says the machine comes with 2GB DDR2 memory If your machine only shows 1GB and runs slower than before ti would seem to indicate you have a hardware failure. Having said that, any Windows XP machine with 1GB should run reasonably quickly. My view is that you probably have two problems 1) a failure of one of your RAM chips 2) a software issue - probably some kind of malware The max memory the board can take is 8GB of DDR2, but any 32-bit version of windows XP or Vista is restricted to 4GB max, and even then will only use 3GB of that However I would recommend you get someone to look at the machine to try and work out just whats wrong. Don't spend any money on new parts until the actual problem has been identified
Dorrie saying you have a HP Pavilion is like saying "I have a Ford Cortina". There were four different basic Cortina bodies, each with a choice of body styles, engines gearbox etc. Put simply, its impossible to amswer you with the information given. We need the actual model number from the back of the machine If you cannot find the model number, is the support tag number or even the serial number there? Any one of those mayenable us ti ID the machine. However without one of those, we cannot help
that was a special made only for Tesco it used a Microstar motherboard, the MS-6378 Driver downloads are at http://www.msi.com/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=283 Most MSI boards with Via chipsets used Realtek drivers: this one is unusual in that the support page stipulates a Via driver. Typically these are the audio chipsets that Windows Update has problems with. Only drivers for this model not on that site are for the modem - which is listed as an "Archtec". As far as I can remember that used a Smartlink chipset and windows should autmatically install a driver for it
" how long does the Samsung 10.1 netbook last" none have been around long enough to answer that, but I would not expect a long life simply due to the way the machine will be used
PS- which version of windows did you put back on?
and sometimes it is possible to remap a hard drive with bad areas on the platter using specialist software tools. These supposedly lock the bad areas out of use, moving the data to a good area I've used some of these and have found that the so-called repair is illusory and the drive problems soon come back. Some of the other PCIQ report success in bringing drives back to life long enough to recover data from them, but you should never regard a drive rescued in this way to be safe or stable enough to use
yes - If you give me the model number of the machine. Should be something like 123XY456G7 and will be on a label plate on the back of the machine I used to run Time's software assistance team so am probably as well placed to help as anyone
an HP 765 appears to be a printer can you recheck please? is it running XP or Vista? if XP, 1GB should be enough for anything within reason. If Vista another 1GB would be helpful however we cannot comment on what to buy without the correct model number
sorry - misunderstood the original posting , I though you wanted to get online with BT are you being asked for you e-mail name and password? Or you internet access dialup name and password? Do you get this when you open your e-mail software or as soon as the computer starts up? Which internet company re you with now?
If this has just appeared, I suggest you speak to BT Its quite probable - or even likely - that your account has been disabled or suspended. Are you accessing the e-mail from a BT internet account (either ADSL or dialup)? If not then you need to follow the instructions on the BT support site to authenticate yourself Its not something we can help you with here as we dont know your account settings. You need to speak to BT to get those. We are not BT, nor do we work for them (though some of us have done contract work for them in the past)
If this has just appeared, I suggest you speak to BT Its quite probable - or even likely - that your account has been disabled or suspended. Are you accessing the e-mail from a BT internet account (either ADSL or dialup)? If not then you need to follow the instructions on the BT support site to authenticate yourself Its not something we can help you with here as we dont know your account settings. You need to speak to BT to get those. We are not BT, nor do we work for them (though some of us have done contract work for them in the past)
" My laptop is saying that it is connected to wireless boxes in internet cafes (have tried four or five places in bristol), but still not connecting when I click on to firefox or internet explorerer! That sounds like a winsock problem IF the machine is running windows XP then you need to run LSPFix followed by WinsockXPfix. Use LSPFix to remove ALL the winsock files, then repair with the second program and reboot I see it quite a lot - usually a sign of some kind of trojan on the machine LPSFix http://www.cexx.org/lspfix.htm WinsockXPfix http://www.pchell.com/winsockxpfix/index.shtml
would've been easier to understand as well Have you got the hotfix K... number? It something I'd like to take a further look at as this potentially could be a real pain if other machines get the same symptoms
thats sounds like a broken drive However it could be due to a conflict with multiple CD burning / ripping software have you installed any new burning / reipping decoding software? What burning software is on teh machine (and which version -also which version of windows?) DO you have any software from Pinnacle on the machine? IS s it ALL kinds of CDs? Do you get different results with audio/date/factory-made/home-burnt disks?
the "virtual drive" is actually a memory chip of the dongle which holds the software and drivers. It SHOULD autoplay and run the software setup, but if the autoplay settings on your machine are damaged this may not happen. Equally possibly the data on the memory chip may be corrupt Try exploring the "vistual drive" and look for a setup executable and try running that. It MAY work, but as I said before I've found it usually tries to install the wrong version. Try it anyway If that fails, go to the 3 website and look for downloadable software and drivers. Must be there somewhere
one of the hardest errors to diagnose. It refers to data thats expected in memory not being there. Could be due to memory fault, overeheating, dying motehrboard or PSU - or almost anything, including wrong / incorrect / corrupt drivers This page gives some suggestions http://users.tpg.com.au/bzyhjr/0x50_error.html However I've generally found that if reseating/changing memory and making sure the machine is clear of dust and animal hair does not work, then you are usually looking at a total reinstall of windows - and often a new motherboard At this stage don't use the recovery disks as there is probably an underlying hardware fault - which wont be fixed by a reload. You would also lose your data. Your first priority needs to be to recover your accounts data, so I suggest you call in one of our PCIQ members to do this for you before any repairs are attempted
"a total uninstall program" thanks for that - where did you get the uninstaller from?
issue appears to be dealt with on the MAC support forums here: http://discussions.apple.com/thread.jspa?messageID=1444886&
RE: My PC doesnt want to boot anymore
by the way - what did the other forum say about the problem? did their instructions not work?
RE: My PC doesnt want to boot anymore
This is from the Daemon Tools support forum "Boot with your Windows cd into recovery console, log on to your Windows installation (requires administrator password) and change dir (cd) to WindowsSystem32Drivers directory - delete Daemon Tools driver files (if still present), also delete Daemon Tools installation folder in program files directory, then reboot - if it still hangs the issue is not caused by Daemon Tools." After that you may find your CD drives disappear, in which case you need to do this (assuming you have windows xp): Copy the following into a text editor (notepad) and save with the filename CDGONE.REG. Merge the resulting file into the registry to clear entries which may conflict with the new software. REGEDIT4 [HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}] "UpperFilters"=- "LowerFilters"=- [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesCdr4_2K] [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesCdralw2k] [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesCdudf] [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesUdfReadr] [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesCdr4_xp] [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesCdudf_XP] [-HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesUdfReadr_xp] You'll have to reistall and CD/DVD playing and burning software afterwards If you still get problems, boot into safe mode and follow these instruction http://www.hwupgrade.it/forum/archive/index.php/t-1313446.html Note the problem appears to be due to you installing an out-of-date version of Daemon Tolls which is not compatible with XP or Vista
they're direct quotes from this page: http://pcsupport.about.com/od/errorother/errorother.htm
are you asking a question or posting a statement of the obvious?
make sure you have the dongle unplugged when you uninstall the software. Once you've done that, restart the machine. Then plug the dongle back in. PlugNplay and autorun should kick in an the software should load off the memory chip on the dongle. If it does not then there;s something wrong with the way autorun is setup on the machine I've noticed several times with these things that if autorun does not launch the correct set of drivers to install then trying to install manually goes wrong. I always seem to end up with XP drivers on Vista or vice versa If the dongle wont detect properly on one USB port try it on another
Windows password or Bios password? What make and model of machine? How old is it? You cannot use another PC to do it, but there are ways depending on just which model of machine you have, and what kind of password. However we have to be careful here, as we often get asked this question by people who are trying to use stolen machines
Darren - pls see the SP forum
sorry Stephen - I misread and thought you were the original poster asking for more homework help Same with my post about the fan speed Many apologies However this kid needs to find these things out for himself - not expect us to do his homework for him
RE: I do not know where the computer is brokenIn any case, the computer can not run!
Stephen - best to leave it. Even if you are right she still needs an engineer visit. Don't complicate the issue with questions that she can't answer, and will simply draw out the time before any repair happens
what does a fan create? and what does it use?
if you worked that out, you can work the second question out yourself. Read what I've alreasdy directed you to, and google for AT motherboard specifications
RE: The Not Found error displays inside the Internet browser window just as web pages do.
Presumably a 404 error? On all web pages or just some? Is your internet connection actually connected? Do the lights on the modem/router show whether a signal is present? Could be a network problem, or a software problem with your system This page gives an overview of 404 errors http://en.wikipedia.org/wiki/HTTP_404
RE: Computer shows no sign of power at allI do not know Why!
If a laptop then blown fuse, failed power supply, br oken DC jack or failed moterhboard If a tower unit then same possibilities except the DC jack Call in a PCIQ professional to fix it for you - go to the main page of this site and request paid support
and if you have any basic "how do I use windows" questions start here http://www.windweaver.com/w95man.htm And learn to use Google
read this while you are at at http://www.scribd.com/doc/27862/Motherboard-C-A-O
we're not doing your NVQs for you here take a read of Computer Basics 101 http://www.jegsworks.com/Lessons/lesson10/lesson10-3noframe.htm and then decide for yourself based on what you see Do yourself a favour and read the whole website -and understand it. Asking us to do your homework is not going to help you
or http://www.analog.com/library/analogDialogue/archives/34-04/fan/
read http://www.maxim-ic.com/appnotes.cfm/an_pk/1784/
RE: Sometimes the computer system can not login xpEven if the landing xp system, a crash will
I agree that Alan's suggestion that you call in professional help is correct, but for a different reason. Put simply, there is not enough detail in your question for us to make even an inspired guess as to whats wrong. Put even more simply, I don't understand your second sentence at all.
RE: I do not know where the computer is brokenIn any case, the computer can not run!
I agree with Alan's advice to call in a professional as this sounds like a wetware error
oops - we all get it wrong sometimes never come across that one before though thanks for the feedback, one to remember
coming at this from another tanget, if the reason you want to install XP is for compatibility with a program you only run occassionally then think about running it within a virtual machine Download it from here http://www.microsoft.com/downloads/details.aspx?FamilyId=04D26402-3199-48A3-AFA2-2DC0B40A73B6&displaylang=en The VM WILL run on XP Home, even though Microsoft say its not "supported". Just means that if it goes wrong they won't help you.
another ECS/Uniwill U51IL1 based machine I think you can probably forget putting XP on this machine, unless you have a pretty good technical background. Its got a SATA hard drive and an Intel G965 Express chipset. XP does not come with the drivers for that, so you need to install them at startup from an IDE-based floppy drive. That machine does not have a floppy, and trying to load them off a USB floppy drive will not work Only two options if you really want to do this 1) if the setting is there in the BIOS, configure the SATA controller to emulate an IDE drive. This could be listed as "PATA" or "Compatible" Doing so will slow the machine down. If you don't understand what I am saying, don't do it 2) create a slipstreamed XP setup CD, which includes the SATA drivers. I'm not going to tell you how to do that here. Instead read these posts elsewhere http://communities.intel.com/message/9523 http://www.thinkdigit.com/forum/archive/index.php/t-559.html If you think you can do it, go ahead. If you don't, then DON'T Word of warning. The act of installing XP may wipe the Vista recovery partition from your hard drive and scupper any chances of an easy reinstall of Vista if it goes wrong (theres a very good chance it WILL go wrong). Personally, I'd stick to Vista on this one Just a final PS Some later versions of Windows XP Media Centre had SOME of the Intel SATA drivers already included. But not all the disks, and not all the drivers - just up to ICH7 I think, not later. If you can find an unused copy of one of those it could be worth a try, but you cn't buy them new now
only a week old? sale of goods act applies. You're entitled to a refund as the machine is obviously faulty. Personally I would either exchange for another brand or take the money and go elsewhere. I see too many prematurely failed Acers
actually just a further thought on that - I had an Acer a couple of months ago where the mousepad stopped working after the screws securing the case together worked loose and dropped out Turn the laptop over, and check all the securing screws with a fine cross-head screwdriver,especially the ones securing the front of the machine. Are they all there? Are they all tight? If any are missing check inside the machines carrycase - they may have worked loose while being moved.
some people prefer to use the plugin mouse and leave the faulty mousepad as-is. If you decide to replace the pad make sure you get a good idea of the price beforehand - laptop spares can sometimes be OTT on price
its going to be a hardware fault of some kind. but just what is hard to diagnose through a forum When the machine is plugged into the power do any lights come on? Is it actually starting, but nit giving a display? Or is it totally dead? Truth is, whatever the answer you probably need to get someone to look at it.
appears to be an Intel chipset, not Nvidia However I'm still inclined to think its a faulty mousepad. Have you tried plugging in a USB mouse?
could just be hanging as it starts pull out the battery and power lead, then plug them in and try again
But just what is not connecting? OK, I'll try to do this another way Are you saying the sixth machine is completely losing its network connection and so cannot talk t the network, router or internet? Or are you saying you are simply unable to connect to the local network? or are you able to connect to the network but losing the mapped drives? I presume the six machines are on a workgroup. Are all six machines using the same workgroup name? How is DNS resolution configured? Do you have fixed IP addresses or is the router allocating addresses? Do two machines have the same fixed address? Are all six machines configured for simple file sharing? OK, I'll try to get at this a different way Firstly these two questions are important does each machine have the same accounts / passwords setup? are you using simple file sharing? Thats NOT the default for XPPro. Would be a good idea to turn it on if not. Otherwise each user has to be fully authenticated with a user name and password on each machine he wishes to access over the network. And those user names and passwords have to be consistent over the network (note changing the name of an existing account wont work - the accounts have to be set up in that name There are many possible causes to your problem - but the main difficulty at the moment is that we need you to explain the problem in more detail before we can assist
I assume you mean the mouse pointer is not working? The cursor is something different If so it could be failed mousepad, corrupt mouse drivers or - quite likely with some Acers - a dying chip on the motherboard Which Acer model is it and is it still under warranty? Some of the AMD powered machines with an Nvidia chipset from around two years ago had a habit of doing this
you asked this on 2nd July and failed to answer my response for more information So, here it is again ...................................... what is NOT connecting? a wireless connection? mapped drives? shared folders? we need more detail to understand the question are all six machines running XP Pro? are you connecting wirelessly or with cables? does each machine have the same accounts / passwords setup? are you simple file sharing? have you drives networked across the machines?
presumably you can't get it to shut down? Unplug the power lead and battery and then try restarting the machine and let us know what happens What model of Acer is it?
no - I made a decision years ago to avoid it. When the first releases of the program came out the EULA gave Skype the freedom to run ANY software on your machine without your knowledge or approval (their background was in peer-to-peer filesharing - Napster I think). I refused to use it, instead I use VOIP software to get cheap/free phone calls. At present I route all my outgoing calls through a service called VoipCheap (the same company has several other brands, all doing more or less the same thing) As far as I'm aware Skype took that clause out of the EULA some time ago, I've just never felt a need to use Skype as VoipCheap works quite well enough for me.
fair comment, but at least they don't break when you change the cartridge. Or time out after a pre-specified number of prints
none are harmful - you can turn them all back on The Symantec one you MUST turn on - that is an important part of Norton As to the Google stuff - my preference is to leave it disabled to speed up the browser, but that is just personal choice. Its harmless, and a case of whether you find the Google toolbar useful or not
Its an Epson Yes, they do that. Especially if you use recycled or copy /clone ink cartridges. Try again with another cartridge, preferably a genuine Epson one However my advice would be to replace the printer with something with a better reputation for reliability like an HP or Canon Epsons generally are not long lived
If all you did is change the security settings to default then there is no need to change anything: the default settings are fine, its just that the guys at Norton get a bit hypochondriac and rack them up - and stop other things working If you had to reset IE8 itself to default settings then you DO need to make changes You can do these by following this: To re-enable an add-on in Internet Explorer 8 1. Open Internet Explorer by clicking the Start button Picture of the Start button, and then clicking Internet Explorer. 2. Click the Tools button, and then click Manage Add-ons. 3. Under Show, click All add-ons. 4. Click the add-on you want to enable, and then click Enable. 5. Repeat step 4 for every add-on you want to enable. When you are finished, click Close. A lot of machines tend to collect add-ons that are unneeded - and often undesirable. If you want to post a list of what you find, we'll tell you which ones to re-enable - and which ones not
hard to diagnose this one at a distance The on-board keyboard is almost certainly faulty and needs replacing, however the problem with the USB one is less clear. This could be another faulty keyboard, broken USB port, failing motherboard or some kind of broken software in the way of damaged drivers Best to get someone to have a look at it - request a visit from a PCIQ engineer on the front page of the site. Make sure you state in the request that its for a laptop, as not all our engineers fix them
that last comment is not accurate. It could be a loose connection, broken switch, faulty keyb, in fact almost anything What IS certain is that if someone not familiar with laptops attempts to reseat the processor then almost certainly something else major, maybe the motherboard, WILL get broken
RE: Getting white screen when turning on my MacBook
I'm not a Mac expert, and all of what I'm about to state here has been gleaned from other forums, NOT personal experience or knowledge, so be warned! The general consensus seems to be try the following in turn Make sure you read ALL the documents thoroughly before starting. These make some serious changes to the machine 1) see if it will start up in safe or single user modes using the key combinations here http://support.apple.com/kb/HT1533?viewlocale=en_US 2) work through this diagnostic step-by-step http://support.apple.com/kb/TS1417 3) reset System Management Controller http://support.apple.com/kb/HT1411?viewlocale=en_US 4) Reset PRAM and NVRAM http://support.apple.com/kb/HT1379?viewlocale=en_US After that I'm out of ideas - hopefully Richard or another Machead can advise better than me
RE: Getting white screen when turning on my MacBook
this is from another Forum: some-one else's workaround 1. Remove the power supply and the battery 2. Hold the power button for 10 secs 3. Put the battery back in, and the power supply as well 4. Power on while holding : Apple+Function+P+L keys all together However I still feel that in view of the history of the fault with this machine that you need to speak to Apple - it certainly sounds liekt eh machine may have a graphics fault
RE: Getting white screen when turning on my MacBook
Looks like some MacBooks have an inbuilt fault which Apple are fixing FOC see http://support.apple.com/kb/TS2377 suggest you speak to Apple!
RE: Getting white screen when turning on my MacBook
Our regular Mmc expert seems to be taking a weekend off, but in the meantime try this: Hold the shift key when booting, see if you can get in into safe mode. Post back with details of what you get
Its quite possible that you could get several of these warnings as different parts of the Skype Installer load up. Keep clicking "allow" and see if it eventually proceeds. it could take up to ten "proceeds" - any more then there is something wrong. In which case try resetting Internet Explorer Security settings as given in this tutorial http://pcsupport.about.com/od/fixtheproblem/ht/ie7securitydef.htm If that fails try resetting Internet Explorer to its default setting as given here http://support.microsoft.com/kb/923737 However note that if you have to reset to default, ALL IE plugins - including security filters - will be disabled and will have to be re-enabled afterwards. If you have to do this, post again giving details of which version of Windows and Internet Explorer you are running. Also, what antivirus or security software are you using?
presumably you recovered it using the Dell restore CD? Thats just a Dell-branded windows CD and does not install the drivers or applications specific to your machine Typically on a Dell you would also get a driver CD - put that in the machine and it should autodetect the hardware and give a list of drivers to install one-by-one You should also have some other disks allowing you to reinstall the DVD playing and burning software
RE: Using LCD TV like moniter via HDMI cable
doh caught out by the spam
I presume this last post is some attempt at spam?
RE: Using LCD TV like moniter via HDMI cable
read the above thread as it covers all we know about this laptop. If it does not help, then speak to Fujitsu-Siemens
probably locked down in the firmware so that Tiscali's customers cannot add another level of confusion to the support calls Bad enough just getting the passwords right - can you imagine some chap in a Bangalore call centre trying to untangle incorrectly set MAC addresses over the phone?
this kind of error usually happens when the machine tries to boot off an unbootable drive Typically it can be caused by a faulty optical drive, by having an NTFS formatted floppy in the floppy drive, or by having a memory disk or usb pen drive plugged into the machine (or possibly into an attached pritner) If none of those are true, then the MBR on the hard drive is probably damaged. You MAY fix it by running the provided recovery disks, but if not then its going to need at least a reformat, possibly a new drive If its still under warranty probably best to speak to Dell NOW, and get the problem logged ASAP as while it mayeb just a software glitch, it could be the first signs of a total disk failure
just for the record, that model does not appear`on Gigaset's support pages. It appears to be a Tiscali-only special model
what is NOT connecting? a wireless connection? mapped drives? shared folders? we need more detail to understand the question are all six machines running XP Pro? are you connecting wirelessly or with cables? does each machine have the same accounts / passwords setup? are you simple file sharing? have you drives networked across the machines?
RE: Windows Vista Upgrade--Battery not being detected, Sony Shared Library not found
I just tried looking for this model on the Sony website and got a report stating it was "only available in Canada"!!!
RE: Windows Vista Upgrade--Battery not being detected, Sony Shared Library not found
more scandal about supportonclick here http://www.theregister.co.uk/2009/04/10/supportonclick_scareware_scam/
RE: Windows Vista Upgrade--Battery not being detected, Sony Shared Library not found
I've nothing to add to the last post, but I DO want to insert a note of caution about NC's posting and "supportonclick" This is a scam company who indulge in shady business practices, as noted in this memo by Staffordshire Trading Standards http://www.staffordshire.gov.uk/NR/rdonlyres/6997DBB0-E31E-4AFB-A886-C9DDEE114204/90090/TelephoneComputerSupportWarning.pdf%22 There are other negative comments on the web as well
just a further thought on the camera It could be worth trying an opensource webcam program called Dorgem, which you can download from http://dorgem.sourceforge.net/ The project is no longer being updated, but the last release is still available for download on the site. Its a simple webcam app, not a cmomunicatins program
RE: Nikon Transfer of photos from camera
Have you added or installed any other USB devices (especially cameras or scanners) to the system since you last looked at it? Sometimes doing this can cause an issue with different versions of the same file causing conflicts. Unplug ALL USB devices and then plug the camera back in. First in the same port, and if that fails then try another. If that fails try a system restore to a day when it did work. IF THAT still fails, the next stage is to download USBDEVIEW from http://www.nirsoft.net/utils/usb_devices_view.html and use it to uninstall all instances of the camera (there may be several). Following which plug in and see if it detects again. If still no joy then run the driver setup disk for the camera. If that fails then you are looking at hardware failure somewhere: either camera, cable or USB port Note that the changes you recently made may possibly have stopped the system from automatically downloading the images once the camera has been plugged in, but it should not stop the camera detecting as a drive. Seems to me probably a hardware or driver issue
I managed to identify this one a few days ago. Its the one Linda S put Incredimail on. Based on a ECS/Uniwill U51IL1 chassis, but try as I might I cannot find any reference on the ECS site. It appears to be an ultra-cheap model aimed at the free PC market when supplied with a mobile internet dongle. The Tech Guys support site is at http://support.thetechguys.com/layout.aspx?ID={b78223e9-0586-4174-9219-08c1913322ca}&CatID={47b9baa7-9cb2-4011-ade0-72f5abfe5f0c} but theres little there to help. A few observations 1) you will need some kind of communications software to maker the camera work, whether it be Skype, Live Messenger, Yahoo Messenger or maybe something proprietary bundled with the machine. There will almost certainly be a copy of MSN or Windows Messenger already preloaded as part of windows. You will need one of these as its meant as a comms camera, not as a simple webcam 2) Bluetooth is probably turned off. On many of these ECS machines the bluetooth is turned on and off by a switch or function key which bears the - incorrect - WiFi logo. If there are any keys on the top row which look like that, try them. Failing that, a driver update from either windows update or their support site MAY work. However take note that Bluetooth compatibility is inredibly flakey and with some devices you may never get it working 3) Just to reiterate that we are NOT part of DSG/Dixins/PC World/Currys/The Link and any complaints re lack of support should be squarely aimed back at them
Not easily Try Googling it and see what other people say about it You could try posting here (or on other similar Forums) and see what other people say However as a general rule its best to assume you don't get anything for nowt. Nearly all free programs have some kind of malware with them UNLESS they are clearly advertised as being "Open Source" software Examples are Mozilla Firefox Browser Open Office business suite CDBurnerXP 7-Zip Thats not by any means a full list - there are hundreds of OpenSource applications There are a few safe free commercial applications, however they mainly fall into two camps 1) free antivirus and security programs such as those from AVG or Avast! 2) media playing software such as Apple Quicktime or Realplayer
Oh great we got ourselves another Troll. This time a real demon leprechaun who does not understand punctuation. Or standard English. Probably been at the fly agaric - would explain the random wordings
RE: Using LCD TV like moniter via HDMI cable
Just checking the past history, we've been here before with the same model on this thread http://www.pciq.com/computer_support_forum/hardware_related_issues/view_topic.asp?topicid=4343 I just wonder if there is an issue with this model? The same OP also posted on another forum and got a response which the poster said had worked for him http://forums.majorgeeks.com/showthread.php?t=188809
the original poster is hardly likely to be using either Ubuntu or Windwows 7 so why talk about those? You stated that Windows Upate works on Ubuntu. It won't You state that "windows xp isnot succesfull at finding and installing or updating drivers" In the main it DOES work, and works well. Microsoft put a lot of work into the driver aspect of windows update, and the end result is - in the main - pretty impressively successful. You've got this one wrong in quite a few ways. We're supposed to be helping people here, not feeding them disinformation
if system restore won't do it then trying to fuss around with the system32 folder certainly won't At a chance a driver rollback from within device manager MAY, but is not easy to explain A system restore is the easiest fix and in this case should be the first thing to try. - as already advised by Alan B
RE: Internet Explorer error messages
OK, heres the child's version "Data Execution Prevention has closed IE" You almost certainly have a rootkit or trojan attempting to gain internet access Your machine is compromised and any online passowords you may use may have been hijacked. If you use the machine for online banking speak to the bank and advice them of the peoblem. Then call in a PCIQ professional to disinfect the machine And as a follow-up get rid of the Norton software and get a real security product. The PCIQ member should be able to advise you on that
You don't quite see what I'm getting at 1) windows update & Ubuntu? Isn't that a Linux distribution 2) Windows update for XP installs drivers quite well except when it occasionally will insert the wrong AC97 audio driver, but thats easily resolved. In the main, it works well. Sorry, but I have to disagree with you on that one. And theres no way Windows drivers are going to work in Ubuntu
" windows update is usually only successfull in windows vista, 7 or ubuntu" really?
RE: Asus X51RL laptop. Log in page appears as usual but no cursor arrow on screen
strongly suspect that is a hardware fault either with touchpad or motherboard If you can get into the Vista repair system by taping F8 at startup, then try a system restore and see if it fixes the problem. However if it wont, and assuming its still under warranty then you need to speak to Asus
RE: Using LCD TV like moniter via HDMI cable
you probably need to set the laptop to use the HDMI output: it wont be enabled by default Typically on a modern laptop you can cycle between the various display output options by hiiting the Fn key and one of the top-row F (function) buttons. Does one have a picture of a TV or monitor in blue? Try hitting that and the Fn key at the same time. You may need to do it a couple of times to cycle through the various outputs (VGA/DVI/HDMI)
"Can it remove contacts from my Windows Mail," No it can't. Nor can it remove any mails you have in Windows Mail The problem is that any new mails or contacts you add to Incredisnail cannot be transferred back out. You cannot change to another mail program without losing anything you've added
no that the point - you can't uninstall without losing all the e-mails and contacts you have stored in Incredimail The program ties you in so that you cannot abandon it without a real degree of pain Don't go anywhere near it
extracts from the Wikipedia article on Incredimail he IncrediMail client stores what the policy refers to as "General Usage Patterns," including "the number of messages that a user sends; the number of messages that are read; what elements of the service are most often used; user log-in dates and time; and message size data." No personal data is collected, and the above collected data is used to improve the product and "conduct and publish aggregate, anonymous, market research results Verbiage from the EULA Incredimail users must accept in order to install the program is also a source of controversy, as this EULA provision at one time specifically granted the Incredimail corporation "an unrestricted, perpetual, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute" any email sent using the program itself. This text has since been modified to restrict these rights grants more reasonably to unsolicited email sent to the Incredimail corporation. However the current EULA allows Incredimail to change the EULA at any time ‘without notice or release of new software’ allowing Incredimail to do whatever they wish with users data without asking permissions beforehand. Verbiage from the EULA Incredimail users must accept in order to install the program is also a source of controversy, as this EULA provision at one time specifically granted the Incredimail corporation "an unrestricted, perpetual, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute" any email sent using the program itself. This text has since been modified to restrict these rights grants more reasonably to unsolicited email sent to the Incredimail corporation. However the current EULA allows Incredimail to change the EULA at any time ‘without notice or release of new software’ allowing Incredimail to do whatever they wish with users data without asking permissions beforehand. n addition, Incredimail makes extensive use of the registry and system directories which is not properly rolled back with its uninstallation script. This has frequently required manual registry edits to fix the damage if a user decided later to remove the program Furthermore, unlike the majority of email clients, IncrediMail stores its data in a proprietary format and does not provide any mechanism to export data to standard formats or programs. This is a form of vendor lock-in and makes it hard for users to switch to retain their data when switching to another email client. hopefully thats enough to encourage you to dump this spam program before you get too tied into it if its not, think on this further extract "IncrediMail Xe is an advertising-supported email client for the Microsoft Windows operating system by IncrediMail Ltd that offers the ability to add e-mail backgrounds, Emoticons, Ecards, Sounds, Animations, and 3D effects from directly within the client. The program supports standard POP3 and IMAP4 mail protocols. HTML mail formatting is supported and heavily marketed as one of the program's strong points." If anyone sends me e-mail with "e-mail backgrounds, Emoticons, Ecards, Sounds, Animations, and 3D effects" they get told where to go, very rapidly. Most people I know think the same way. What may appear to be a fun gimmick is actually a tiresome PITA
Its junk software and you are better off without it. Incredimail issues 1) its linked to a bunch of rogue programs that slow the machine down and introduce spyware to the system 2) Incredimail has timeout issues connecting to some ISP e-mail accounts (Tiscali for one) 3) A lot of spam filters detect the junk pictures it adds to the e-mail as spam or malware and block the messages. 4) Some ISPs used to block Inredimail mails for the same reason (note sure if they still do) 5) Most importantly, while you can import user account settings and mail into Incredimail, you CANNOT EXPORT them back out to another program. So once you make the move, you're trapped into the program 6) From a personal point of view, because of the junk images associated with incredimail I delete ALL such mails on receipt without reading them. Getting e-mails formatted in HTML is bad enough. Getting them with non-standard HTML with incorporated spam and junk I will not tolerate. If someone is inconsiderate to mail me using Incredimail, I don't want to read it.
try this http://www.officialwindowsmagazine.com/05582469250992644558/winmailtray-utility-adds-a-tray-icon-for-windows-mail.html you'll still have to have Windows Mail running all the time, but it enables you to reduce it to just an icon in the system tray Caveat here: I have NOT used this software, so have no idea of how good it is
No idea. It'll be some kind of internal Sony code It NOT The model number of the machine. It might be Sony's internal code for the size of box. If it bothers you ask Sony, but it really won't be important
RE: PB IMEDIA 5095 need to upgrade Memory & Graphics card- Help?!
Thanks for the feedback, and well done on a successful upgrade As you can see - doing it is quite easy once you know what to get
The Tech Guys support page for that model is at http://support.thetechguys.com/layout.aspx?ID={b78223e9-0586-4174-9219-08c1913322ca}&CatID={47b9baa7-9cb2-4011-ade0-72f5abfe5f0c} You can download manuals there,though they wont tell you much
This one appears to be an ECS U51IL1 I'm guessing that the U model number indicates it actually comes from their Uniwill range, but so far I cannot find a support page for it on the ECS site (but thats no surprise as a lot of the Uniwills are missing). No even the guys at UKTSupport have found a site yet
I'm posting this to clarify the legal situation re Microsoft licencing as Darren's posting above is clearly in error It comes from http://oem.microsoft.com/script/contentPage.aspx?pageid=552846 you have to be a registered Microsoft Partner to view the page Q. My customer bought a new PC and wants to move the OEM software from the old PC to the new one. Can't users do whatever they want with their software? A. The OEM software is licensed with the computer system on which it was originally installed and is tied to that original machine. OEM licenses are single-use licenses that cannot be installed on more than one computer system, even if the original machine is no longer in use. The End User License Agreement (EULA), which the end user must accept before using the software, states that the license may not be shared, transferred to, or used concurrently on different computers. System builders must provide end-user support for the Windows license on computers they build, but cannot support licenses on computers they didn’t build. This is a fundamental reason why OEM System Builder licenses can't be transferred
"Even a repair that involves replacing the motherboard (and CPU and memory) is still a repair. " UNLESS its done as an upgrade In which case it counts as a new machine and requires a new OEM licence
Darren I don't know who gave you the info about transferring Windows from one machine to another, but that ONLY applies to retail-purchased boxed copies of Windows. It does NOT apply to OEM product supplied with a PC. That version is not transferrable. It lives and dies with the machine. What you are suggesting is a breach of Microsoft's copyright and anyone following your instructions needs to be aware of that
sorry - I meant Live Mail
could be a virus could be a rogue plugin to Internet Explorer could be full/corrupt temporary internet files could be a faulty Java installation could be that windows scripting engine is faulty could be mis-set antivirus software or firewall could be an out-of-date browser Basically you need to make sure the temp internet files are cleaned out, that Windows and Internet Explorer updates are fully up-to-date, that the security software is working properly and you've set Interent Explorer to its default settings Just how you do all that depends on the version of Windows and IE you are using
IF your e-mail is an MSN or Hotmail account, and IF you use Windows mail, and IF you have Windows Messenger running and logged into the same account, then Messenger can give a visual indication of new mail (not audio). But you'd need to have messenger running all the time - which from my point of view would be a pain
RE: printer not recognising paper size
well the basis of the problem is the fact you are using Word - which is a typing program - to edit pictures The printer would have come with some Kodak software, and also Windows XP an Vista both have inbuilt photo-editing and printing software. You should be using one of those
RE: printer not recognising paper size
what printer? what version of windows? what paper? has it ever worked? what have you changed on the machine? sorry but without more details we've not a chance of helping you
try scanning the machine with a free program called Recuva http://www.recuva.com/ read the instructions there first, and if you do find the missing files RECOVER THEM TO AN EXTERNAL HARD DRIVE OR PEN DRIVE so you don't overwrite the data on the drive
RE: Acer 5630 won't charge...help!
Interesting how machines respond differently On my main system if using Firefox I get the following: site (1) a google warning (even though its a Yahoo search) warning of it being a reported malware site (2) + (3) + (4) - all try to download the video activex program (5) automatically downloads a file, generating a Kaspersky alert about trojan.win32.