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By Sinclair B. - 17 Feb 11

By jenifer H. - 17 Jan 11

Richard was competent, professional, friendly and solved all my problems. I would thoroughly recommend him and certainly would call on his help again. Thanks for sorting this for me so quickly.

By jane J. - 8 Nov 10

Excellent communication. Job completed within 24 hours and Richard was extremely competent and professional. I would recommend.

By Norma M. - 1 Nov 10

Richard was very helpful and pleasant!

By Jane-Ann P. - 9 Apr 10

By Sion B. - 31 Mar 10

Prompt and knowlegeable and got to the causes of the problems while giving general advice too.

By Stew S. - 11 Jan 10

overall this was an excellent experience - friendly, knowledgable, prompt and great value for money.

By Pamela A. - 12 Mar 09

Quality of service was excellent, response to my request for assistance was quick, very helpful and I will have no hesitation in requesting assistance if needed in the future.

By ANGELA C. - 1 Mar 09

By James  . - 25 Jan 09

The work was done in a ery goood manner. However, the "Crashes" are still occurring and when trying to open a Word doc I still get an error message. "Error 016600" I do not know what to do about that.

By valerie D. - 23 Jan 09

Richard was punctual, professional, knowledgeable, efficient, courteous and enormously helpful. I would not hesitate to use his services again and I would recommend him to friends and business contacts. I was very pleased to have secured his services via the website, to have such prompt attention and to have my problems fixed in such a short time.

By sean S. - 26 Dec 08

I could not be more happy.
Richard B is the best!

By Keith  B. - 16 Dec 08

Excellent communcation, very friendly and obliging. highlr recommendrd

By Rachel E. - 21 Oct 08

I was very impressed with the efficiency of PCIQ. My wirless connection was very unstable and unpredictable but now seems much better.

By Jamie V. - 19 Oct 08

By John B. - 15 Aug 08

Richard was very helpful, explaining what he was doing and giving advice to help prevent any recurrence of the problem

By Ben W. - 25 Jun 08

I have used another it specialist for pc only work who was less expensive and I had no problems following the work. On this occasion 3 of the tasks were fine, the 4th however has been a mess. I asked for itunes libraries to be cloned in their entirety from my desktop to 2 laptops- the folders were incomplete, I have lost all my playlists and now have 4 GB worth of duplicates on my music folders. I have contacted Richard B. to sort it out over the phone, but we were unable to finish as he had to go out on an appointment. He promised to call back between 2 and 3pm, I have not heard from him since (36 hours) despite 2 messages. I have not received an invoice, which I requested. Overall, I am pretty disillusioned.

By Lisa-Jaine S. - 18 Jun 08

Friendly guy who told me what the problem was and told me step by step what he was doing to fix it. He obviously enjoys his work and my laptop lives to fight another day :-)

By Patricia M. - 17 Jun 08

Richard phoned before he came round and he arrived at exactly the time he said he would. He has a lovely friendly manner and he worked quickly and efficiently to supply everything I asked for.

By Reg M. - 16 Jun 08

Cured a problem with my Mac that Apple couldn't help me with. Then helped me set up wireless that other techies had failed in.

By Bob W. - 27 May 08

I was completely satisfied and very impressed with Richard's work. Will certainly recommend him, and PCIQ to others who may need help.

By Tony S. - 16 May 08

This is just to let you know that Richard B. has been and was brilliant! It's marvellous to see someone in action who knows what they are doing and actually loves what they do, rather than jobsworths who want the money for as little effort as possible (a real professional as opposed to the guy who did our garden and by coincidence was also named Richard: Expected me to dump the soil he'd dug up and return his mixing board, plus wanted good money for a days work, that only took two hours (he lied). But enough of this complaining about the worthless - more praise for the worthwhile!

By Andrew R. - 5 May 08

Although he had bad news for us - that our G5 iMac was essentially unfixable - Richard explained it in a friendly and easy to understand way. Would definately use him again and would recommend his service highly.

By Anne S. - 19 Mar 08

Very pleasant and concientious person.