By Paul S. - 25 Oct 08
James provided excellent clear advice and instructions over the phone that enabled me to get the problems fixed. By doing this it kept the cost and inconvenience to a minimum. He was also fully prepared to visit my home to sort the probelm if the phone advice did not work or if I preferred it to be done that way. He was a pleasure to deal with and I would highly recommend him to anyone.
By Richard W. - 2 Oct 08
James responded very quickly and was very informative, clear and concise with his diagnosis and the measures required to fix the problem. Due to this the issue was sorted very quickly.
By darren G. - 13 Feb 08
The response was extremely quick and the service was excellent.Would recommend James to all my friends. Well satisfied
By Norman W. - 3 Feb 08
very fast service
By michael O. - 18 Nov 07
thanks to james my problem was resolved very quickly
By trevor B. - 16 Nov 07
james was a very helpful chap and although i still have a problem with slow speeds he assured me i was not alone with this problem and that it was in fact a isp fault, i'm now in the process of switching my provider due to the fact that the service i recieved from virgin was unacceptable and poor. james was outstanding with the information he provided and prompt with it too. excellent.
By Nigel S. - 14 Nov 07
Received the call back very quickly after my initial enquiry. James was very proactive and helpful. He was also very understanding and not at all patronising when I was asking silly questions and showing my inexperience with IT issues.
By Izabela K. - 26 Oct 07
By Robert R. - 24 Jul 07
I have actualy sent you a "comments" form re: the superb service we received from James B, he could not have been more patient ( I am 62 and not exactley computer literate )or helpful. It was a pleasure to have him sort our problems out, nothing seemed too much trouble to him, he was here from 14.00 till almost 19.00, yet the total cost was minimal considering the work he did, a real professional and v.nice bloke
By Christine S. - 9 Jul 07
Extremely helpful and thorough, as a small business very pleased to have found a reliable and competent supplier.
By Joe Y. - 24 May 07
Absoloute life saver, all work was handed in on time, and was such a nice person, a great ambassador for the company - top bloke