Computer Repair and PC Support across the UK

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Terms & Conditions

Important

By accessing this Site, you agree to these terms and conditions. If you do not agree with these terms and conditions then you are not authorised to use or access this Site.

Definitions

"You" means the user of the Site, "we", "us" and "our" means PCIQ and all of its associated and subsidiary companies, "Site" means the site on the World Wide Web located at www.pciq.com, and "Content" means the information and other material available within the Site.

General

You acknowledge that it is your responsibility to negotiate the terms of any work to be performed by the IT Professional you are contacted by and that PCIQ makes no warranty regarding any goods or services purchased or obtained through our Website or the Services or any transactions entered into through our Website. PCIQ relies on data provided by third parties to determine which IT Professionals are included in the database and does not recommend or endorse any specific IT Professional. PCIQ cannot accept any liability in respect of any contract or other agreement entered into between You and the IT Professional and, in particular, but without limitation, PCIQ can accept no liability relating to the quality or fitness of any work performed or omitted to be performed by any IT Professional.

Rights granted/Rights reserved

The Content is for your personal use only and you may download the Content onto only one computer hard drive. You agree not to (and agree not to assist or facilitate any third party to) copy, distribute, transmit, reproduce, publish, commercially exploit or create derivative works from the Content.

Acceptable Usage Policy

This Site may contain discussion groups, bulletin boards, chat rooms and other interactive services. We support the free flow of information and ideas over the Internet but do not actively monitor use of our discussion groups, bulletin boards or chat rooms. Similarly, we do not exercise editorial control over the content of any third party sites, electronic mail transmission, text message, news group, bulletin board, chat room or other material created or accessible over or through the Site. As a result, you may be exposed to content on the Site or on sites accessible over or through the Site that you find offensive or objectionable. However, we do reserve the right to monitor our discussion groups, bulletin boards, chat rooms and other interactive portions of the Site and to remove any content which, in our sole discretion, constitutes a misuse of these interactive services and may restrict, suspend or terminate your use of these services or the Site where we believe that there has been such a misuse.

The following examples constitute a misuse of the interactive services:

(a) using the services for any improper, unlawful or immoral purpose, causing any nuisance by your use of the services or causing the operation of the services to be jeopardised or impaired;

(b) using the services to create, host or transmit (whether in a live chat room, on a bulletin board or otherwise) any defamatory, offensive, or obscene material or engaging in activities which would cause offence to others on grounds of race, religion, creed or sex;

(c) using the services to harm, or attempt to harm, minors in any way;

(d) using the services to create, host or transmit any material that threatens or encourages bodily harm or the destruction of property or would constitute a criminal offence or give rise to civil liability;

(e) using the services to create, host or transmit material which infringes the copyright, trademark, patent, trade secret or other intellectual property or proprietary rights of any other party;

(f) using the services to create, host or transmit unsolicited advertising material to other users;

(g) using the services to create, host or transmit any material that harasses another; using the services to make fraudulent offers to sell or buy products, items or services;

(h) adding, removing or modifying identifying network header information in an effort to deceive or mislead;

(i) using the services to access, or to attempt to access, the accounts of others or to penetrate, or attempt to penetrate, our or a third party's security measures, computer software, hardware, electronic communication system, or telecommunications systems;

(j) using the services to collect, or attempt to collect, personal information about third parties without their knowledge or consent or to engage in screen scraping, database scraping or any other activity with the purpose of obtaining lists of users or other data;

(k) using the services for any activity which adversely affects the ability of other people or systems to use the services or the Internet generally;

(l) reselling, repurposing or redistributing any services provided by us our contractors or our licensees without our prior written consent; or impersonating any person or entity or using a false name that you are not authorised to use.

This list only serves to provide examples and is not meant to be an exclusive list of the type of misuses of the interactive services that may result in the restriction, suspension or termination of your access to the Site. Due to the global nature of the Internet, you hereby agree to comply with all local rules regarding on-line conduct and acceptable content. You also agree to comply with any applicable rules regarding the export of any data from any country.

The opinions expressed in live chat rooms and/or posted on bulletin boards or on other interactive services are not necessarily ours. Any statements, advice and opinions made by such participants are those of such participants only. We neither endorse nor shall be held responsible for any such statements, advice or opinions.

User Information

You may be asked to provide personal information to us (such information referred to hereinafter as "Personal Information"). Our information collection and use policies with respect to such Personal Information are set forth in the Site Privacy Policy, which Privacy Policy is incorporated into these Terms and Conditions by reference. You acknowledge and agree that you are solely responsible for the accuracy and content of the Personal Information.

Materials submitted by you

Unless specifically requested, we do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you through the Site, or in any other way. Any information or material submitted by you, and which has not been specifically requested by us, will be deemed not to be confidential, secret or proprietary. You agree that any information or materials submitted by you to this Site may be used, reproduced and disclosed by us without restriction for whatever purpose we deem fit and without payment of any sum or acknowledgement of you as their source. You also warrant that any "moral rights" in posted materials have been irrevocably waived by the appropriate authors. WE SHALL HAVE NO LIABILITY FOR ANY LOSS OR DAMAGE SUFFERED BY YOU AS A RESULT OF USE OR DISCLOSURE OF SUCH MATERIALS BY US TO THE EXTENT PERMITTED BY LAW. This paragraph does not affect any rights you may have under data privacy laws that protect your personal information or similar privacy laws, to the extent that such rights cannot be excluded.

Availability of the website

You acknowledge that it is technically impossible to provide the Site free of faults and that we do not undertake to do so; that faults may lead to the temporary unavailability of the Site; and that the operation of the Site may be adversely affected by conditions and performances outside our control, including, without limitation, transmission and telecommunications links between us and you and between us and other systems and networks. We and/or our suppliers may make improvements and/or changes in the Site at any time.

No Warranty

The Site and the Content is provided on an "as is" and "as available" basis and we make no warranties or representations, whether express or implied, in relation to the Site or the Content, including but not limited to implied warranties or conditions of completeness, accuracy, satisfactory quality and fitness for a particular purpose. You further acknowledge that some of the Content is supplied to us (directly and indirectly) by third parties and accordingly we can offer no warranty of whatever nature in relation to such Content.

Liability

In no event (except for death and personal injury arising from our negligence) shall we be liable for any loss or damage whatsoever arising directly or indirectly from or in any way connected with the Site or your use of or reliance upon the Content or any information you obtain by means of the Site whether based on contract, tort, negligence, statutory duty or otherwise, even if we or any of our suppliers has been advised of the possibility of such loss or damage.

Your statutory rights in relation to any goods or services purchased through the Site are not affected.

Indemnity

You will indemnify us against any loss, damage or cost incurred by us arising out of your use of the Site, any of its services or any information accessible over or through the Site, including information obtained from linked sites, your submission or transmission of information or material on or through the Site or your violation of these Terms & Conditions or any other laws, regulations and rules. You will also indemnify against any claims that information or material which you have submitted to us is in violation of any law or in breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, breach of confidence, infringement of copyright or infringement of any other intellectual property right). We reserve the right to exclusively defend and control any claims arising from the above and any such indemnification matters and that you will fully cooperate with us in any such defences.

Links to third-party sites

This Site may contain hyperlinks to other web sites. You acknowledge and agree that we are not responsible for the availability of such external sites, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites. You agree and acknowledge that you are solely responsible for evaluating any goods or services offered by us or third parties via the Site and that we will not be a party to or in any way responsible for any transactions between you and third parties.

Intellectual property and use of software

You acknowledge that all copyright, trademarks and all other intellectual property rights in the Content shall remain vested in us or our licensors.

Your use of any software that is made available to download from the Site or via any hyperlink contained on the Site ("Software") is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software ("Licence Agreement"). You may not install, copy or use any Software that is accompanied by or includes a Licence Agreement unless you first agree to the terms of such Licence Agreement.

These terms and conditions will be governed by English law and any disputes will be subject only to the jurisdiction of the English Courts.