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Problem Summary: |
Software Related Issues |
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Customer's Description: |
I cannot log on to windows.I have a dell pc running windows xp. When trying to log on to windows the personal settings start to load then windows starts logging off after a few seconds. The problem started after installing norton which detected and removed a Trojan and other viruses after which I rebooted the system and the log on log off loop problem started. I have tried system restore starting in safe mode loading from the xp disk. |
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Customer: |
Louise M. |
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Location: |
Darlington, DL1 |
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Date of Request: |
4 Nov 2010 @ 06:14 |
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PCIQ IT Professional: |
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Customer Review: |
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