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Completed Job

Problem Summary:

Software Related Issues

Customer's Description:

I have suddenly encountered a problem with Office for Mac Entourage. I use a Mac Book Pro laptop with OSX Snow Leopard. It started on 04/07/11 with only some of my 'Sent mails appearing in the Sent folder. These were the most recent. However if I click on the blank space where the mails should be they start to appear. I also cannot now send mails as the Send icon is greyed out. It also does not now recognise my address book when I enter the fist letters of a name in the address bar. The address book is intact and visible. There is a problem with the calendar entry functions the Save and Category etc icons are greyed out.


Don H.


Bristol, BS9

Date of Request:

5 Jul 2011 @ 12:06

PCIQ IT Professional:

Swindon, SN6
12 Ratings
26 jobs

Customer Review:

By Don H. - 07 Jul 11
A first class service, recognised and resolved a critical problem immediately. The entire process was completed remotely and required no visit. The techncian Vinay was professional and understanding at all times. I will certainly be recommending your service.

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