Completed Job

Problem Summary:

Hardware Related Issues

Customer's Description:

Since downloading Windows Media Player v11 (having used v10)DVD/CD replay and CD-R drives aren't recognised - that is, in the "now playing" drop down menu in WMP, the message "no disc in drive D/E" appears. I've downloaded and installed a new CODEC to no effect. Also, Windows internet explorer is running very slow (quicker in Mozilla Firefox which we also use) -I've deleted unwanted files and defragged the hard disk to no great effect. We use PlusNet 8mb broadband, which is very reliable

Customer:

Nigel N.

Location:

Southampton, SO19

Date of Request:

21 Sep 2007 @ 19:53

PCIQ IT Professional:

Customer Review: