Completed Job

Problem Summary:

Slow Computer, General Check Up

Customer's Description:

My LAPTOP WAS RECENTLY INFECTED BY SOME SPYWARE AND BEGAN TO SWITCH ON AND OFF ON ITS OWN. THIS SEEMS TO HAVE GONE BUT IT HAS BEEN SLOW TO START FOR MANY MONTHS NOW. ALSO I AM TRYING TO INSTALL NORTON INTERNET SECURITY BUT I KEEP GETTING THE MESSAGE THAT ANOTHER INSTALLATION PROGRAMME IS RUNNING IN THE BACKGROUND. THIS PROBLEM HAS PERSISTED EVEN AFTER REMOVING NORTON USING REMOVAL SOFTWARE FROM THE LAPTOP.

Customer:

ABBAS L.

Location:

Birmingham, B13

Date of Request:

12 Aug 2008 @ 12:05

PCIQ IT Professional:

Customer Review: