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Completed Job

Problem Summary:

Software Related Issues

Customer's Description:

Acer Ferrari laptop. Covered by Acer year warranty but trying to urgently establish if machine needs to go back to them. About a week ago programs started crashing / locking after a few minutes use - ACT Outlook Word Excel etc. Acer technical support have advised restoring the factory programs but I am unable to break the Windows bootup to try this. Acer say they will need to send me a new Master Boot Record to try this or send the machine back to them.

Customer:

Paul M.

Location:

Crowthorne, RG45

Date of Request:

20 Mar 2009 @ 10:03

PCIQ IT Professional:
Maidenhead, SL6
16 Ratings
30 jobs

Customer Review:
By Paul M. - 25 Mar 09
Explains things simply, very methodical and professional. Trust him to help again in the future
 

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