Completed Job

Problem Summary:

Software Related Issues

Customer's Description:

I'm running Vista and I have just acquired MS Office V7 - I am trying to set up a new email account under Outlook and it keeps bouncing back with errors and won't let me send emails. I am not sure if Vista has issues with Pop3 email address's example of error: "Task 'name@domain.com - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR Authentication failed.'

Customer:

Mark K.

Location:

Sheffield, S11

Date of Request:

29 Sep 2009 @ 11:49

PCIQ IT Professional:

Customer Review: