Dell System - XP Pro - Worked on the system remotely on the 8th for minutes or so. No problem - Got

Dell System - XP Pro - Worked on the system remotely on the 8th for 30 minutes or so. No problem - Got home and the screen had turned blue with STOP messages posted. The system has worked with no problem for years. Error codes changed regularly from 0X000000F4 / 0X000000D1 / 0X0000004E.
I trauled through various forums last night and restored back to the 7th. System allowed me to get into My Docs to start a copy but after Secs BLUE Screen again.I have removed all ancilliary equipment & now have run out of ideas -

if nothing else has been changed on the machine, my first assumption would be
1) bad memory
2) corrupted hard drive
3) failed hard drive or hard drive controllers

together the messages suggest problems with the page file - which could be caused any of the above three

solutions
a) download a memory check tool and check the memory for errors
b) boot with a live CD and run CHKDSK /R on the hard drive
c) identify the make/model of the hard drive, download the relevant diagnostic disk and scan for errors

I always worry about faulty memory when I get BSODs, particularly when the error code varies. So I try one memory module at a time (assuming that is possible) and a completely different memory module, if available.

for reference, theres a fairly comprehensive list of STOP! errors at http://aumha.org/a/stop.htm

Hi

Which remote solution are you using to access your computer remotely.

This is the first time you access your PC remotely?

What service pack is installed on your Xp Pro?

Hi Seth
Remote was Wyse Cloud via i Pad
Regularly use it like this and never had problem before.
Can you help?

so presumably you're running some kind of virtual server session on that PC?
Is it the virtual copy of windows thats crashing or the real copy?

Real Copy
I need to get to the data on the PC as a matter of urgency as well!!
Dell Dimension 8400 XP Pro

Switched on again last night. Got into safe mode, went to log onto main user - Hey presto a blue screen

do what I said in my first post
If its urgent, hire one of our engineers to do it for you. He/she would be able to fix it - or at least recover the data
Raise an online job request at
http://www.pciq.com

Made a job request yesterday, only to be told 1st choice not available & I'm to wait for someone to take up the offer ....... How long do i wait before taking the machine to the shops?

Where do you live, Mike? If a job get's posted in my area I have to act very quickly or somebody else jumps in and grabs it!

In St Albans, Hertfordshire
If I had a Live CD just so I can get the data. Have been setting up a new Company, its backed up on C Drive, Desp need the data or I've blown a months hard labour / candle burning!!

Mike
its supposed to be escalated to the next engineer after one hour
Did you raise a request for a specific engineer or a general request for anyone? If the first, raise a second request based on the latter

Email yesterday advised me 1st local choice was not available. However, it was out for general release to other locals who could tender for the job. Not a bloomin sausage so far!

Although it's too far for me to travel, I think I should be able to see jobs advertised in St. Albans and yours is not showing up.

Thanks for the heads up - I've re registered!

Mike I'm not far from St Albans if I can help.

Somebody called Colin V. has accepted this job.

hope he reads the forum

First thought are the Ram modules being faulty - Will let you know on this one!

that was my guess in the first reply
anyone running a sweepstake on this one?

Whats stopping me taking out an individual chip and booting up to see if one is faulty. Assume it will boot if the dodgy one is out? I can't use a mem check if the machine doesnt boot up!

nothing stopping you at all. worth a try

interestingly, machines with defective memory WILL often boot up using memory boot disk. Windows can't handle the defective memory, but the limited operating system of the check disk can, Until the check starts running...

any way you can mail me a mem check programme and I'll make a disc before i leave tonight mike@mpf.uk.com
Cheers

couple of different programs to use
memtest 86+
Microsoft's memory tester


From the way you are talking though I get the impression you've not been contacted about the job? A chap called Colin should have made contact by now

Thank you all for your assistance. Very much appreciated. 2nd mem chip I removed was the offending one!!!
Can't thank you enough!
Mike

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