How We Work
Our service connects you with IT Professionals. There are two ways you can request support.
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Choose your local IT Professional
- Enter your postcode in the search box (below) and view the profiles of IT professionals near you.
- Choose who you want to fix your problem. OR create a shortlist.
Request support
- Use our Quickmatch service (below) to find an IT Professional who works in your area.
- Quickmatch prioritises IT professionals based on a combination of their distance from you and ratings from previous work.
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Tell us what you need
- Provide us with a brief description of your problem and contact information.
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Getting the job done
- Once you are contacted by your chosen IT professional they will provide you with a quote and make arrangements to visit you.
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Rate & review your job
- Once your job is complete we will send you a feedback request.
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We can help you to help yourself
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You don’t always need to pay a specialist
- Many computer problems can be fixed in seconds and don’t require specialist skills to work on the computer.
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Tell us what you need
- If you have a problem you believe you can fix your self with the right advice simply go to our forum and post your question as a new topic.
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Getting the job done
- Many of our IT professionals regularly visit the support forum and it should not take long to get the answer you require.
- We will email any answers to you in addition to posting them on the forum for other users to view.
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